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reviewer684213 - PeerSpot reviewer
Telecom Tech at a university with 501-1,000 employees
Real User
Sep 26, 2021
Easy to configure with user-friendly alerts and good search functionality
Pros and Cons
  • "We can easily configure things as required in relation to our use cases."
  • "We enjoy the whole solution; it is meeting our requirements, especially the SIM solution."
  • "From the commercial point of view, they have to bring down their costs. It's a bit pricey right now."

What is most valuable?

We enjoy the whole solution. It is meeting our requirements, especially the SIM solution. 

The alerts are very user-friendly.

We can easily configure things as required in relation to our use cases.

The search functionality is good. It works like Google. 

Onboarding is quite easy.

The scalability is good.

Product-wise, the performance is good. 

What needs improvement?

From the commercial point of view, they have to bring down their costs. It's a bit pricey right now. The license is quite expensive. 

Much like the SOAR platform, which has security, orchestration, and automation response, all of that should be part of the SIM solution itself. Currently, it is actually separated.  We understand that we have to integrate a SIM with a SOAR platform, however, if they could combine these two products together, that would be ideal. It would make things easy to implement and make more automation possible to avoid false-positive alerts.

For how long have I used the solution?

We've been using the solution for the last four years. It's been a while. 

What do I think about the stability of the solution?

The performance is good. It's stable. There are no bugs or glitches. It doesn't crash or freeze. 

Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If a company needs to expand, it can do so. It's easy.

What's my experience with pricing, setup cost, and licensing?

The solution can be expensive. It's not cheap.

What other advice do I have?

We are customers and end-users. 

I'd rate the solution at a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at Hayyan Horizons
Real User
Sep 16, 2021
Low-maintenance and stable with very useful dashboards
Pros and Cons
  • "The log aggregation is great."
  • "Gives full visibility on operational and security posture in our organization."
  • "Technical support needs to be more responsive."
  • "The TERM licensing model is still not very useful. It's not helping us."

What is our primary use case?

We primarily use the solution for security and operations monitoring.

How has it helped my organization?

Gives full visibility on operational and security posture in our organization. Integrations is straightforward and effective.

What is most valuable?

The log aggregation is great.

The solution offers good data analytics.

The dashboards are very helpful.

The initial setup is simple and straightforward. 

The solution is low-maintenance.

It's a stable product.

We have found that the solution scales well. 

What needs improvement?

The TERM licensing model is still not very useful. It's not helping us. They used to have a perpetual licensing model. Now Splunk is offering annual term/subscription only. That's costly and it's more expensive and it's putting some burden on us.

Technical support needs to be more responsive. 

We would like to see more AI. Through AI, artificial intelligence, not machine learning only. We want to see more AI-enabled kinds of functionalities just to reduce dependencies on manual interventions. We do that, however, automation and artificial intelligence-based kind of automation we would really like to see.

For how long have I used the solution?

I've been using the solution for six years. I've used it for a while at this point. 

What do I think about the stability of the solution?

It's not high maintenance. There are software or upgrade releases every now and then, however, in general, the product is very stable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have 17 people that are using the solution currently. 

It's very easy to scale the product if you need to.

How are customer service and technical support?

We use technical support every now and then. The response times are not very good. This is the thing that I would need to see improvement on and probably in that area only. They are that good when they started handling cases, however, they take too much time to respond to customer requests.

Which solution did I use previously and why did I switch?

We did not use anything else on the production scale. Our first experience was with Splunk.

How was the initial setup?

The solution is straightforward and simple to set up. It's not complex at all.

What about the implementation team?

We handled the process internally. We did not need the assistance of any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

Filter the noise out.

Which other solutions did I evaluate?

Yes all the other competitors, Splunk by far is the best.

What other advice do I have?

We're a partner and a customer. 

I'm using the latest version of the solution. 

I would highly recommend the solution. It's the best product out there. It's definitely easy to set up. The use cases are multiple. It's not restrictive in terms of the efficiency of the platform. Just make sure that you have enough resources or good counsel from people who can help with the use cases. If you do the sky would be the limit. It is a good solution.

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
August 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
914,109 professionals have used our research since 2012.
reviewer1655130 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 51-200 employees
Real User
Sep 6, 2021
Useful search function, beneficial session reports, but performance could improve
Pros and Cons
  • "The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."
  • "Splunk has saved our organization time by resolving problems in a quicker timeframe."
  • "Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster."

What is our primary use case?

We typically use Splunk to collect and check all the logs and events around the diverse network environment which includes, firewall, switches, and routers. For example, we have traffic that needs to go from one part of the network to another and if we think there is a firewall blocking it along the path, rather than log in to all the firewalls to see what is happening, we simply go into Splunk and the check traffic going across the parts of the network to see where it is being dropped and what is the likely reason it has been dropped.

How has it helped my organization?

Splunk has saved our organization time by resolving problems in a quicker timeframe. Before if we had networking issues we would have to log into every single device, check the firewall to see why the traffic is not going across to solve the problem. With Splunk, you only have a single pane of glass to check what is likely happening. This has enabled us to easily go to the right environment and write the necessary security policy to permit such traffic. It brings about faster resolution of problems reduced with visibility.

What is most valuable?

The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening.

What needs improvement?

Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster.

For how long have I used the solution?

I have been using Splunk for approximately six months.

What do I think about the stability of the solution?

We have been satisfied with the stability of the solution.

What do I think about the scalability of the solution?

Slunk scale very well.

We have approximately 50 people in our infrastructure and applications teams using this solution in my organization.

We plan to increase usage in the future.

How are customer service and technical support?

I have not needed to open a ticket up with technical support. 

Which solution did I use previously and why did I switch?

Previously to using Splunk we only had some Syslog servers that we sent logs to. However, Syslog servers, do not analyze your logs, they only capturing them. Whereas, in Splunk, you can assess the logs and you can do other things with the log.

How was the initial setup?

I do not think the implementation is difficult.

What about the implementation team?

We have an internal team that does the maintenance of the solution.

Which other solutions did I evaluate?

I have evaluated DataDog.

What other advice do I have?

Splunk is easy to use and not having the need to log into every single network device for management is helpful.

I rate Splunk a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1643871 - PeerSpot reviewer
President at a non-profit with self employed
Reseller
Aug 12, 2021
Expensive, but easy data gathering and reliable
Pros and Cons
  • "The solution allows easy gathering and ingestion of the data."
  • "The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed."

What is our primary use case?

We use Splunk for analyzing data.

What is most valuable?

The solution allows easy gathering and ingestion of the data.

What needs improvement?

The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed.

For how long have I used the solution?

I have been using Splunk within the past 12 months.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Our customers are mostly enterprise-sized companies using this solution. 

How are customer service and technical support?

Splunk has many partners that provide customer support that can be used.

How was the initial setup?

The initial setup is not easy. Customers have to learn the Splunk language and it is hard to operate it by themselves. They will need Splunk engineers to assist in their projects.

What about the implementation team?

You will need a Splunk implementation specialist for the deployment.

What's my experience with pricing, setup cost, and licensing?

My customers have found the price of the solution to be high.

What other advice do I have?

I rate Splunk a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Cyber Security Expert at a security firm with 11-50 employees
Real User
Aug 7, 2021
Great performance, easy to set up, and offers good speed
Pros and Cons
  • "The level of robustness on offer is very good."
  • "The performance is very good; it's something that customers are always looking for, and the product offers good stability with no bugs or glitches, and it doesn't crash or freeze, making it reliable."
  • "The complexity could be worked on so that it's even easier and faster."

What is our primary use case?

Typically, we use the solution for critical infrastructure companies. 

What is most valuable?

The speed is a very valuable aspect of the solution. 

The way Splunk handles low data and low-rate costs are great.

The level of robustness on offer is very good. 

The initial setup is very straightforward. 

We have found that the solution offers good integrations with other products.

Overall, the solution works very well.

What needs improvement?

The complexity could be worked on so that it's even easier and faster. However, I understand that, if some complexity was removed, there might be slightly more limitations.

Occasionally there are data sizing and data-related issues that need to be overcome.

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the stability of the solution?

The performance is very good. It's something that customers are always looking for. The product offers good stability. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We have about five to ten partners that use Splunk.

Which solution did I use previously and why did I switch?

I'm a fan of QRadar. I use them as well.

How was the initial setup?

The initial setup is very straightforward. It's not overly complex or difficult. A company shouldn't have any issues with the process. The deployment process doesn't take too long. You can manage it with fewer people and smaller teams. This is especially true if it isn't the critical infrastructure that you are working with. 

For deployment and maintenance, you only need two to three people. That can include one manager and two professionals. Since Splunk is easier to handle, more people can join in on the client-side.

What's my experience with pricing, setup cost, and licensing?

We also use QRadar, and we make more money with QRadar than with Splunk as we can make bigger projects happen. However, we find that with Splunk, while we don't make as much money on each project, we can do more of them.

What other advice do I have?

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1630161 - PeerSpot reviewer
Founder at a marketing services firm with 11-50 employees
Real User
Jul 27, 2021
Easy to deploy and relatively simple learning curve; could be more user friendly
Pros and Cons
  • "Easy to deploy and simple to use."
  • "Splunk can quickly be deployed and it's not difficult to learn the solution."
  • "Could be more user friendly."
  • "The solution could be more user friendly and it's difficult to know at this stage whether our requirements will be met by the solution."

What is our primary use case?

We're using the solution to try to build a virtual network and put Splunk inside it and do some kind of transcentralization with a log server. Our aim is to track connections, network traffic and some personal databases. I'm the founder of the company and we are customers of Splunk.

What is most valuable?

Splunk can quickly be deployed and it's not difficult to learn the solution. 

What needs improvement?

The solution could be more user friendly and it's difficult to know at this stage whether our requirements will be met by the solution. 

For how long have I used the solution?

I've been using this solution for a couple of months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

Scalability is good with Splunk. 

How was the initial setup?

The initial setup doesn't take much time especially if there's good bandwidth. In a small company deployment might take a month or two. If you have 100 devices then a technical team of three should be sufficient. They would need to be able to deal with log analysis, forensics and have general knowledge about admin systems. In time, we would expect to have thousands of users. 

What's my experience with pricing, setup cost, and licensing?

I think Splunk is expensive compared to other tools at the purchase stage. It's possible that if we can keep control of the costs involved down the track, it won't be so bad.

Which other solutions did I evaluate?

We studied four or five tools including Logrhythm and Exabeam. We went with Splunk for now and will see how that goes.

What other advice do I have?

I think this is a good solution and rate it a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1605462 - PeerSpot reviewer
Product Manager, FX Solutions at a tech services company with 10,001+ employees
MSP
Jun 26, 2021
Easy to use, informative documentation for data retrieval, and easy to install
Pros and Cons
  • "The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
  • "The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."

What is our primary use case?

I use this solution for data visualization.

What is most valuable?

The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for.

What needs improvement?

The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers.

For how long have I used the solution?

I have been using Splunk for two weeks.

What do I think about the stability of the solution?

The solution is stable, I have not experienced any bugs or glitches.

What do I think about the scalability of the solution?

The solution is scalable and it is a requirement of my company to have scalable solutions.

Which solution did I use previously and why did I switch?

I have used previously Qlik Sense and Kibana.

How was the initial setup?

I did the training with Slunk and once I had the training the installation was easy.

Which other solutions did I evaluate?

I have evaluated Tableau.

What other advice do I have?

My advice to others is not to be intimidated by the solution and to give it a try. It will become easier over time.

I rate Splunk an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1591122 - PeerSpot reviewer
Technical Architect, Cloud Operations at a computer software company with 5,001-10,000 employees
Real User
Jun 6, 2021
Stable, good integrations, and works well
Pros and Cons
  • "It has quite extensive support in terms of integration, and if you want to do anything, there are tools for that."
  • "Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
  • "Its reporting can be improved."

What is most valuable?

I am just a user, and from a user's perspective, it does the job.

It has quite extensive support in terms of integration. If you want to do anything, there are tools for that.

What needs improvement?

Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it.

In terms of new features, I got everything that I needed from the tool. If they want to expand the capabilities to different things, they can cover topics besides log aggregation, etc.

For how long have I used the solution?

I have been using this solution for two years. I am not using it on a daily basis.

What do I think about the stability of the solution?

It is stable. We don't seem to have any problems related to bugs. We are very happy with it.

What about the implementation team?

We have our own internal team for its maintenance.

What other advice do I have?

I would recommend this solution. If you are a technical person, it does what you need. If you are not a technical person and you require graphs, that's a different story.

I would rate Splunk a ten out of ten because I have no problems with it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1584621 - PeerSpot reviewer
Cyber Security Consultant at a computer software company with 11-50 employees
MSP
May 26, 2021
Customizable and has average installation difficulty
Pros and Cons
  • "I have found the installation can be of medium difficulty to very complex depending on the use case."
  • "When using this solution for Security Information Management (SIM), I highly recommend importing data sources from the whole cycle for the service security chain."
  • "There is improvement needed when importing from some types of data sources. Most of the time you have to do some customization for the data because not everything is working the way it should."

What needs improvement?

There is improvement needed when importing from some types of data sources. Most of the time you have to do some customization for the data because not everything is working the way it should. Additionally, in other solutions, it is easier to build use cases.

For how long have I used the solution?

I have been using this solution for approximately three years.

Which solution did I use previously and why did I switch?

I have previously used Curator and it was much easier to use than this solution.

How was the initial setup?

I have found the installation can be of medium difficulty to very complex depending on the use case. It is not easy for new customers. You need to have the experience to be able to do it.

What other advice do I have?

When using this solution for Security Information Management(SIM), I highly recommend importing data sources from the whole cycle for the service security chain. Some people only use main inputs and not all of the data sources they have. They might not have some data sources, in this case, you can purchase one or there are free open-source ones available. You will then have this data source that can enrich your life because many correlations are done with this data. 

I rate Splunk an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Account Manager at Trustaira
Reseller
May 4, 2021
Straightforward to set up with great integration capabilities and a high level of maturity
Pros and Cons
  • "The solution has proven to be quite stable."
  • "This solution is the best security solution."
  • "The product is relatively expensive."
  • "The problem with the product is that the price of Splunk is very high."

What is our primary use case?

We primarily use the solution for monitoring and security.

We can use the solution to try to find some correlational data. For example, in banks, there is usually a protocol whereby users cannot withdraw more than a certain amount of money from an ATM. However, we find that, when people are on holiday, they are trying to withdraw more than the allowed amount. It's a use case we can deploy in our country. You can set certain rules and watch the data in order to gain insights.

How has it helped my organization?

I cannot speak to a specific example of how the solution has assisted our organization.

What is most valuable?

The solution's capability is its most valuable aspect.

The initial setup is very straightforward.

The solution has proven to be quite stable.

We've found the solution to be very mature.

The integration capabilities are excellent. They have apps that integrate quite well with Palo Alto and Cisco, for example.

What needs improvement?

Sometimes it becomes very difficult to find certain results from Splunk. Not all users are developers and they are not able to write code to find specific results or specific details from Splunk. From a user perspective, the solution needs to improve the search functionality.

The dashboard could be improved. If it was easier for non-developers or those working in network security, it would be ideal. It would be nice if they had a built-in dashboard for those who are less knowledgeable in coding.

The product is relatively expensive. 

For how long have I used the solution?

I haven't been using the solution for very long just yet.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We do not plan to increase usage at this time.

How are customer service and technical support?

We've used technical support in the past. We've found them to be very helpful and responsive. We're satisfied with the level of support that we receive when we reach out for help.

Which solution did I use previously and why did I switch?

I've previously used LogRhythm, among other solutions. We sell a few different solutions.

How was the initial setup?

The initial setup is not too difficult. It's not overly complex. It's straightforward. The code is very easy.

The deployment took two or three months or so.

What about the implementation team?

We used an integrator to assist us in the initial setup.

What's my experience with pricing, setup cost, and licensing?

The problem with the product is that the price of Splunk is very high. It is an industry leader and therefore it's high in terms of price. That is the issue in our country. Sometimes people want to buy Splunk, however, due to the budget, they are not able to.

What other advice do I have?

We are resellers.

We use a variety of deployment models, including private cloud and hybrid.

This solution is the best security solution. If a company is looking for the best, they have to buy Splunk. It is a very good and very mature solution. It is very easy to integrate with some other service or security solutions. If they have specific solutions that need to be integrated for monitoring purposes, it should be a problem. For example, it integrates very well with Cisco.

I'd rate the solution at a ten out of ten. We are quite happy with its capabilities.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.