We enjoy the whole solution. It is meeting our requirements, especially the SIM solution.
The alerts are very user-friendly.
We can easily configure things as required in relation to our use cases.
The search functionality is good. It works like Google.
Onboarding is quite easy.
The scalability is good.
Product-wise, the performance is good.
From the commercial point of view, they have to bring down their costs. It's a bit pricey right now. The license is quite expensive.
Much like the SOAR platform, which has security, orchestration, and automation response, all of that should be part of the SIM solution itself. Currently, it is actually separated. We understand that we have to integrate a SIM with a SOAR platform, however, if they could combine these two products together, that would be ideal. It would make things easy to implement and make more automation possible to avoid false-positive alerts.
We've been using the solution for the last four years. It's been a while.
The performance is good. It's stable. There are no bugs or glitches. It doesn't crash or freeze.
The scalability of the solution is very good. If a company needs to expand, it can do so. It's easy.
The solution can be expensive. It's not cheap.
We are customers and end-users.
I'd rate the solution at a nine out of ten.