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reviewer2238936 - PeerSpot reviewer
Tech Director at a government with 10,001+ employees
Real User
Increases observability, cuts security operations costs, and has amazing support
Pros and Cons
  • "The consolidated overview of all the events that come in through our environment and an easy-to-access interface for all our end users are valuable."
  • "I love the solution, but I would like to see more accessibility to the machine-learning capabilities that are sprinkled around Splunk."

What is our primary use case?

Our primary use case is SOC operations. However, we do have a lot of people sprinkled around that deal specifically with data analytics.

How has it helped my organization?

Splunk Enterprise Security definitely improved our organization. It has helped out with handling our SOC operations across the enterprise. It has increased observability exponentially as we build out the solution to support enterprise operations, and we definitely hope to see it evolve in the near future as well.

We manage multiple clouds. The Spunk solution for the cloud environment is a great asset for us, especially because we are able to get full observability of our cloud platforms in a consolidated environment. In terms of integrations, Splunk has so many integrations with our different cloud service providers, which allows us to easily get that data down to our operators.

We run a global operation, so we have to have observability across the board. Splunk allows our operators to quickly gain insights into the global operation so that they can handle the day-to-day activities that they do, which includes the security analysts' work, data analysts' work, or anything along the lines of handling troubleshooting.

It has reduced our operation time, and it has cut time by more than half. 

It has improved our organization’s business resilience. It has helped with disaster recovery and continued operations in the event of disaster recovery.

It has been an extremely good asset to support day-to-day activities for operations. It is something that was required and needed for over a decade now. It is definitely a nice change of pace, and it also improves the quality of service that our operators can provide to our customers and clientele.

It has cut our costs when it comes to running security operations. I do not have the exact numbers, but it has been a significant cut, especially because we have better access to data engineering and data scientists' tool sets to cut the data cost.

What is most valuable?

The consolidated overview of all the events that come in through our environment and an easy-to-access interface for all our end users are valuable. As we get more people onboard, it is important that they are able to easily jump onto the platform and understand what they need to see in our environment. Having that quick operational capability allows us to get our observability up to speed as fast as possible.

What needs improvement?

I love the solution, but I would like to see more accessibility to the machine-learning capabilities that are sprinkled around Splunk.

Buyer's Guide
Splunk Enterprise Security
April 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Splunk Enterprise Security for about a good five years.

What do I think about the stability of the solution?

It is probably one of the most resilient tools in our environment, so I really enjoy what it provides us. It definitely provides us that 24/7 accessibility to our environment.

What do I think about the scalability of the solution?

The scalability is exactly what we needed to make sure that we have observability at the global scale. For global operations, Splunk has great scaling features to make sure that it is able to handle the large volume of data that we handle.

How are customer service and support?

Splunk's support is great and amazing. The people we work with in our corporate environment are top-tier experts. They understand our environment very well, especially because they have worked in our environment before, so Splunk has done a great job in getting that type of talent to support their customers. I would rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in its deployment. I adopted it after I took this role.

What was our ROI?

We have seen a significant return on investment when it comes to Splunk, especially because of how it has allowed our operators to quickly respond to events on a day-to-day basis. It has allowed global observability.

There has definitely been a time to value. It comes down to having operators have access to such a unified platform.

What's my experience with pricing, setup cost, and licensing?

From what I have seen so far, Splunk has multiple cost models. The one that we are using is pretty good when it comes to ingesting data into the environment. It has worked out pretty well.

Which other solutions did I evaluate?

We have evaluated other solutions, and Splunk definitely comes out as one of the top competitors due to its interoperability with a lot of data sources that are sprinkled around in our environment. This interoperability is a key piece because we have such a diverse asset environment.

What other advice do I have?

Overall, I would rate Splunk Enterprise Security a ten out of ten.

The biggest value I get from Splunk conferences is being able to interact with my peers throughout our organization. I get an idea of what they are doing to make sure that we are on the same page and that we are able to cohesively build our security operations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2512353 - PeerSpot reviewer
Director, Information Technology at a government with 501-1,000 employees
Real User
Offers complete visibility into the environment, centralize management but latency issues when using cloud services

What is our primary use case?

We have an engineering team working on the back end to receive data, they do data modeling, and create dashboards. That's been pretty useful.

How has it helped my organization?

Splunk Enterprise Security helped our organization a lot. In the past, we relied on every single product that had its own kind of audit trail information. We needed to go and look for it, for example, in the Windows environment. We have to use the event viewer a lot to look for certain things, like system applications and security logs. In Linux, we have to use the log file, and under certain applications in the Linux environment, we have to look at the logs for that as well.

That's just part of the operating system. It is not the infrastructure, like network devices. When we centralize logs, we put everything in one location. 

Our advanced users can do the SPL query anything they want. Executives or higher-up management users need to look for certain things, like how many systems are missing patches for this month or who logged in today from where, what they did, and how often they re-authenticated to the systems. 

We have a lot of data from businesses, data from our devices, and more. When we put it all in the ES, it gives us the ability to look at certain functions. It provides more insight into our data, where it's traveling from, between endpoints, and what they're doing with it. 

We also look into performance. We use other monitoring tools as well, and that data is also piped into Splunk. We have a centralized platform that we can navigate to look for everything we need rather than having to go to each individual system, like Cisco Syslog or we have to go to the Forcepoint console to look for it. It is a centralized platform that gives us more insights into our data or what's happening in general. 

It is very important that Splunk Enterprise Security provides end-to-end visibility into our environment because, at any given point in time, we want to know what's happening to the data. Data privacy is the primary concern. We want to make sure that authorized users get access to what they are authorized to so that data would not leak out or travel from a different path. Again, we get a lot of data in there. We understand more about our data to improve the business in certain aspects.

We know that during certain times of the day, a lot of people access a server or website.

Then it'll give us more insight about where we need more network bandwidth or where we need to upgrade network devices. We understand more about our data, like how many people access the data lake house. And that's just for performance. 

On the security side, we would know who's accessing it from where. Are they authorized to do so, or is there any weird access pattern in locations that they're not supposed to be in?

So again, we get the data, we centralize it, and we can do data mining. We can pull out anything from there rather than looking all over the place, like, "I want to find out if he's working today if someone's using his account, or from which devices he accessed data from two different places."

From Splunk Enterprise, we can either do it manually or have our engineers create an audit dashboard. Or, if you are an advanced user, you can do SPL queries that will give you anything you need.

The alert volume depends on the users. If they do what they're supposed to, then there's nothing to talk about. If not, it's more or less on how you manage the data, educate your users, and control your system. Based on that, Splunk might play zero, fifty percent, or seventy-five percent role.

In a way, it has helped improve our organization's business resilience. It's a way for us to predict the pattern of data access and other things going on.

Knowing a way to do that, if we have enough resources to do it, is fine because we have so much data, but no one's really monitoring it. If we get alerts in the middle of the night and we don't have anyone to handle it, it's not going to help.

It's another aspect that we worry the most about, where our data is floating. 

Now that we've centralized our log information into Splunk, we want it to be secured well because now users can predict a pattern of data access from where, and from whom. 

What is most valuable?

We put all of our logs and data into Splunk, like network switches, firewalls, and web-based protection. In general, every component within the infrastructure sends data to Splunk. 

Then, we have an engineering team transforming, manipulating, and analyzing the data to create a front-end dashboard in a meaningful way.   

What needs improvement?

With the new announcement of version eight, it's going to give us a single point-and-click. On the front page there, that will give us a whole lot of information that we need to look into on the right panel without navigating down or going to more details, clicking here and there.

For how long have I used the solution?

We've been using it for quite a few years now.

Which solution did I use previously and why did I switch?

The solution of choice depends on the engineers and teams. If they manage Linux, they're comfortable with certain tools to read the logs. In a Windows environment, it depends on the engineers. They favor any certain tool; they would do it, but it would be to cut down costs and consolidate all the software strings.  

Splunk was not that big years ago. But then we started seeing that they put more investment into it and made the tool more useful.

How was the initial setup?

We're not using the cloud version yet. This is just the enterprise product on-premises.

What's my experience with pricing, setup cost, and licensing?

Splunk can improve the pricing. People like certain features, and sales use the features that they provide, the automated features, to hook customers into paying for the big-price license.

Everyone does it, like Microsoft and Cisco. Initially, you try out the free version, but once you get it in your shop and turn it into production, you start relying on it and don't want to get out. You start paying a lot more for it.

What other advice do I have?

Splunk is on the right path. It's good, but it does not provide everything that we need. There's a lot more to it. I look at it as ideal for detecting in real-time, but we're always behind and just look at the log information. 

If you have a network device, a Splunk Enterprise instance, and you have to send data to it. You're relying on network connections. 

If you're using a cloud service or anything where Splunk is not on-premises, there's high latency. If that network connection is down, that's it. You don't know what's going on. So even if you have it on-prem, you're still relying on it after the fact. 

When you look at Splunk, you're looking at things that have already happened. It's nothing that's actively going out there and doing something for you. 

If you had to give it a number, from one to ten, since they've gone this far, I'd give it a five or six. Because locking or monitoring is just a part of business, and how you're going to receive those alerts and act on them is another part of it, when I look at the overall infrastructure and infrastructure management.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
April 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
reviewer2499738 - PeerSpot reviewer
Cybersecurity Specialist at a manufacturing company with 10,001+ employees
Real User
Identifies threats with the help of features like correlation searches
Pros and Cons
  • "Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way."
  • "Resource usage can probably be described as an area with shortcomings in the product where improvements are required."

What is our primary use case?

I have used the solution in my company since I was an admin for Splunk. Most of the people involved in the use cases associated with the product are those in the SOC team.

How has it helped my organization?

The tool has helped us to identify and analyze the possible threats. The product helps identify threats and do further investigations.

In terms of the benefits I have seen from using Splunk Enterprise Security, I would say that we are still working on implementing Splunk tools.

What is most valuable?

The most valuable feature of the solution is correlation searches, which allow you to easily find threats and other such areas.

It is really important that Splunk Enterprise Security provides end-to-end visibility into our company's environment, as it can help save time and make the response faster.

Splunk Enterprise Security has helped improve our organization's ability to ingest and normalize data with the use of data models and Splunk CIM.

The tool has helped reduce our company's alert volume as the identification process is fast.

Splunk Enterprise Security provides our company with relevant context to help guide our investigations. Any incident can be resolved in a minimal amount of time than expected, and we can get more information about such incidents. It can be resolved mostly on the same day and even in a few hours.

Splunk Enterprise Security helped reduce mean-time resolve. It has also helped improve our organization's business resilience. Considering the tool's ability to predict, identify, and solve problems in real-time, I would say that it keeps our company safe.

Splunk's unified platform helps consolidate networking, security, and IT observability tools. I cannot provide too many details because I am not working directly on the analytics part.

What needs improvement?

I think in the near future, we want to have Splunk Enterprise Security complemented with Splunk SOAR because we have been checking the administrations. It is pretty cool, considering the things that you can do with Splunk Enterprise Security and Splunk SOAR together.

Resource usage can probably be described as an area with shortcomings in the product where improvements are required.

Our company just saw the latest version of the tool here in the Gulf. I am not sure, though, about it because what Splunk showed us was really impressive.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years. My company is a customer.

What do I think about the stability of the solution?

It is a stable solution. At my company, there are two Splunk admins. Splunk is so stable that though there are two Splunk admins in the company, nobody complains that something is not working. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way.

How are customer service and support?

The solution's technical support offered to users could be much more. At times, I get answers related to Splunk from the support team, which I feel are available on Google. I rate the technical support a seven or eight out of ten. I feel that sometimes the tool's support team uses Google to provide me with answers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

It was harder to get it working and configured correctly in the past. Things have changed a lot since the first version of the tool was released. I honestly feel comfortable anytime the tool releases something new to be deployed or if there is a new upgrade.

The solution is deployed on an on-premises model. I use the cloud services offered by Azure and AWS.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is not a cheap product, but I think it is worth every dollar that you pay.

What other advice do I have?

Considering that the initial configuration is difficult, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Focused ops analyst at Navy Federal Credit Union
Real User
Top 20
Has the best search capabilities by far
Pros and Cons
  • "I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have."
  • "There's been a big push for SBC compute over the ingestion model, which will hamper us."

What is our primary use case?

We use the solution for monitoring and detection and for threat hunting.

How has it helped my organization?

On the threat-hunting side, we can easily hunt down what we're looking for because Splunk's language parses the data coming in and allows us to utilize it to filter down through the data we need.

What is most valuable?

I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have. It's helpful for doing an investigation, whether that's an incident response or threat hunting.

It is important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. That way, we can see where the data is throughout the entire process, depending on where we are in the incident.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

Splunk Enterprise Security has, by far, the best search capabilities. It ties that into alerts and notables, allowing you to refine what you want to see in your data.

What needs improvement?

There's been a big push for SBC compute over the ingestion model, which will hamper us. We're trying to increase our search counts with things like risk-based alerting, and I think that change will hinder our process.

For how long have I used the solution?

I have been using Splunk Enterprise Security for eight years.

What do I think about the stability of the solution?

Splunk Enterprise Security is a stable solution.

What do I think about the scalability of the solution?

Splunk Enterprise Security is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

I think we recently switched to the SVC pricing compared to the ingest pricing. I don't know if that was the right move for us.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at Hilti
Real User
Top 5Leaderboard
Offers valuable logs, has good visibility, and accelerates our security investigations
Pros and Cons
  • "The most valuable features are the logs, which allow us to identify what happened and who interacted with the web repository."
  • "Some of the queries are difficult to run and have room for improvement."

What is our primary use case?

I utilize Splunk Enterprise Security to gather logs, and subsequently, I provide the team with access to the servers through a change management ticket or incident. I wasn't involved in the installation process during my tenure as a Windows server lead. I also verify whether all our actions adhere to the compliance framework.

Our deployment of Splunk Enterprise Security was all on-premises.

How has it helped my organization?

The visibility that Splunk Enterprise Security provides is beneficial and valuable.

Splunk Enterprise Security helped analyze malicious activities.

With Splunk Enterprise Security we were able to detect threats faster.

Splunk Enterprise Security contributed to a reduction in alert volume as our employees became aware of being monitored and ceased accessing the server without proper authorization.

Splunk Enterprise Security has significantly accelerated our security investigations by centralizing all log data and enabling us to quickly retrieve the necessary information through simple queries.

What is most valuable?

The most valuable features are the logs, which allow us to identify what happened and who interacted with the web repository.

What needs improvement?

Some of the queries are difficult to run and have room for improvement.

For how long have I used the solution?

I am currently using Splunk Enterprise Security. 

What do I think about the stability of the solution?

I would rate the stability of Splunk Enterprise Security ten out of ten. We have never had an issue with stability.

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

Splunk Enterprise Security's resilience is a valuable asset.

What's my experience with pricing, setup cost, and licensing?

Organizations seeking a more affordable solution should first carefully evaluate their specific business requirements. While cheaper alternatives exist, they may lack the necessary features to adequately address their security needs. In such cases, Splunk Enterprise Security could be a more suitable option.

Splunk Enterprise Security is a worthwhile investment given the comprehensive range of features it offers.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten.

I recommend Splunk Enterprise Security.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Defense protection study manager at Ministère de la Défense
Real User
Top 10
The search feature is fast and comprehensive
Pros and Cons
  • "I like the search feature and the indexing. It's very fast and comprehensive."
  • "Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."

What is our primary use case?

We use Splunk for log analytics, blocking dangerous files, etc. It helps to shape our security policies. Splunk is managed by our service provider, but we regularly get security insights from them.

What is most valuable?

I like the search feature and the indexing. It's very fast and comprehensive. It's easily tuned by your service provider, so I can quickly find the results I'm seeking. So it's very practical. We are working with the search feature and using multiple indexes that combine devices from different environments, so it's easy to collect information across environments. 

We can relatively quickly detect some malicious activities based on attack patterns and implement use cases configured by our service provider with help from Splunk. It improves the speed of threat mitigation because you can gather information about the attack patterns from a few days of online activity to block threats and take the necessary actions. 

For how long have I used the solution?

We implemented Splunk at the end of 2020, so it's been around three years. 

What do I think about the scalability of the solution?

Splunk Enterprise Security is scalable.

How are customer service and support?

We have not been in direct contact with Splunk except for a workshop where I met a few of them. My impression was that they were skilled, experienced experts. They seemed helpful, so I had a good impression.

How was the initial setup?

The service provider deployed Splunk, so I wasn't involved. I had heard that they experienced some difficulties setting it up, but I don't think it was harder to install than other solutions.

What's my experience with pricing, setup cost, and licensing?

Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs.

What other advice do I have?

I rate Splunk Enterprise Security eight out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Py Concepts
Real User
Top 20
Good notifications, a well-designed dashboard, and helpful logs
Pros and Cons
  • "It gives me notifications of notable events."
  • "Sometimes, there is latency in the logs."

What is our primary use case?

We use the solution for tracking successful and unsuccessful logins. We track privileged account activities and also a variety of other things, like developing use cases for data exfiltration or integration with ETRs and other security tools for data analysis. 

How has it helped my organization?

We wanted to solve the issue of unauthorized access, brute force attacks, and exfiltration. It's helped with MITRE ATT&CK frameworks. 

The organization has been able to quickly triage issues and investigate if something is a true threat or not. Most times, it helps our security posture. The level of confidence we have is high. With Splunk, you can query accounts when you see some strange activity. 

What is most valuable?

It gives me notifications of notable events. 

The default dashboard is very good. We can see our security posture from there.

On-prem and cloud data analysis are good. You can aggregate it if you need to in order to get good data.

Splunk has proven to be great when tracking down anomalous behavior. The logs are excellent. It is the platform in the industry.  You can integrate anything. The amount of information and usability you get out of Splunk is very good.

We do use the Threat Intelligence Manager. It can be integrated with third parties. The actionable intelligence we get is useful. There is sequencing where you can gauge some actionable steps. 

I use the MITRE ATT&CK framework when I am developing a new use case. It helps us discover the overall scope of an incident. Using Splunk is essential in developing that. 

It's good for analyzing malicious activities and detecting breaches. I'd rate it highly in its capabilities. However, if you don't have the knowledge, it may be difficult. You might get a lot of false positives.

It's helped us detect threats very fast, in almost real time. 

We have reduced our alert volume. I'm not sure of the exact number, however, instead of having 100 to 200 false positives, we might get 20 to 30. 

It has helped us speed up our security investigation, although I don't handle it directly. I simply do triage, and it definitely helps there. 

What needs improvement?

There are a lot of false positives which can cause a lot of fatigue. 

Sometimes, there is latency in the logs. 

When you deploy Splunk, you need a high level of knowledge. You really need to know what you are doing. It requires a lot of things.

They need to come up with straight steps to get things done, to have a step-by-step process to achieve this or that. 

For how long have I used the solution?

I've been using the solution since 2020.

What do I think about the stability of the solution?

The stability is okay.

Splunk would tell you, especially on the different licenses they have, your storage, and your level of ingesting, it can vary. 

Splunk needs to be more clear between storage and performance. 

We worked with a client where almost immediately their storage was already in red. They didn't understand their storage needs as that wasn't clear. 

What do I think about the scalability of the solution?

The solution cuts across countries. I'm not sure how many end-users we have.

The scalability is okay. It scales well even though you have to consider your licensing and storage.

How are customer service and support?

Technical support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used ELK previously. 

How was the initial setup?

I have been involved in the deployment of Splunk in the past.

The initial setup is not so straightforward for those new to it. I'm accredited and have four years of implementation. You really need that level of knowledge. It's straightforward to make a feed, make it compliant, and do field mapping, however, there are many things you need to do before deployment. 

We had six to eight people deploying Splunk. They were all mostly Splunk professionals, who understood the product and devised a plan and timeline for implementation. We integrated the relevant stakeholders into the process. We were connecting to the Splunk Cloud. 

There is a little bit of maintenance required to maintain the infrastructure. 

What about the implementation team?

We used all in-house resources to implement Splunk.

What was our ROI?

I have witnessed an ROI while using Splunk. There were some incidents previously in which the company lost millions of dollars. Bringing in Splunk has curbed that. 

What's my experience with pricing, setup cost, and licensing?

The pricing is on the high side. It's not a solution for SMEs.

Which other solutions did I evaluate?

I'm not sure if any other options were evaluated by the company. 

What other advice do I have?

Currently, we are just Splunk customers. 

We do not monitor various clouds; we only monitor one. However, they have a good solution in that we don't need to worry about maintenance if we do. 

We've never used the Mission Control feature.

If someone is looking for the cheapest SIEM solution, there are a lot of open-source options out there. However, Splunk definitely is an option. If a company is bigger, it would benefit from Splunk. They will be paying some money for it, however, it's worth it.

Resilience is important. To some extent, Splunk addresses this as we haven't had any issues. It's important to have resiliency. If your solution is not resilient, you risk security issues. 

I'd rate the solution eight out of ten. 

I would advise others to spell out what you really need and make it measurable so that you will understand if Splunk is right for you. If you are going to use Splunk, it's important to do your due diligence. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2205072 - PeerSpot reviewer
Cyber Security Engineer at a university with 5,001-10,000 employees
Reseller
The analytical features helped us reduce our alert volume by 30 to 40 percent
Pros and Cons
  • "I like Splunk's data aggregation and search capabilities."
  • "Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky."

What is our primary use case?

Splunk Enterprise Security is a SIEM solution we use for security compliance and threat detection. 

How has it helped my organization?

Splunk helped us fulfill our requirements for security compliance and auditing. It also protects us from attacks. We can quickly notify our customers if they are facing any attack or breach. 

The solution's analytical features helped us reduce our alert volume by 30 to 40 percent. Splunk significantly speeds up our security investigations. 

What is most valuable?

I like Splunk's data aggregation and search capabilities. The insider threat detection features are handy, and Splunk's user behavior analytics are solid. It's one of the best tools for UBA. It covers everything. 

Splunk's Threat Intelligence Management draws from 10 to 15 open-source sites in real-time, enabling us to correlate our data with the IOCs. It helps us detect zero-day attacks. Splunk's threat topology and MITRE ATT&CK framework cover everything, including endpoints and application security from Layer 3 to Layer 7. Most queries are available out of the box. 

It's a fantastic tool for monitoring your environment. It allows you to do some granular analysis and see which assets are part of an attack. When breaches occur, you can quickly search your entire environment. It speeds up our threat-hunting process. 

What needs improvement?

Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky. 

For how long have I used the solution?

I have used Splunk Enterprise Security for four years. 

What do I think about the stability of the solution?

I rate Splunk Enterprise Security nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate Splunk Enterprise Security nine out of 10 for scalability.

How are customer service and support?

I rate Splunk support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Splunk is straightforward, but it requires some preparation. After you get your platform ready, the onboarding is easy. It isn't rocket science. Configuring visualization is also simple. It doesn't require much maintenance on our end because we have an SLA. 

What's my experience with pricing, setup cost, and licensing?

I work on the technical side, so I don't know precise figures. However, I know that Splunk is a premium product, so it's somewhat costly. Still, you get a lot of unique features for the money. 

You can choose the cheapest solution, but that will only help you achieve compliance in the near term. However, over time, you will begin to realize that there are so many security gaps that your team can't address. You need a solution like Splunk to maintain long-term security compliance. 

What other advice do I have?

I rate Splunk Enterprise Security 10 out of 10. My advice to Splunk users is to keep it simple. You don't need to complicate things or bring in AI and ML. Focus on the fundamentals like data onboarding and extraction, parsing, visualization, etc. Keep your dashboard simple, so it's easy for the end-user to understand. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.