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Siddharth Rai - PeerSpot reviewer
Cyber Security Specialist at a tech services company with 10,001+ employees
Real User
Top 20
May 12, 2024
Monitors multiple cloud environments and integrates well with other tools
Pros and Cons
  • "It follows MITRE ATT&CK and Cyber Kill Chain frameworks. There are certain notable events for which we can configure our security posture."
  • "The support and the pricing can be better"

What is our primary use case?

There are lots of use cases such as finding threats, attack factors, and logs. It helps with rogue DNS or brute force attack detection. We have logs related to why a particular account was created. There is alerting. We can get some false positives, but by fine-tuning some of the things, we can reduce false positives.

Splunk is a security monitoring tool. It helps with incident handling, data logging, and observability of metrics. Splunk can handle all these things. Splunk Enterprise security is a premium app of Splunk through which we can have all the threat intelligence and incident reviews. It helps in finding all the attacks and Advanced Persistent Threats (APTs).

We also have dashboards. We can collect logs from different sources and applications. We can also troubleshoot issues. If we are having any issues with an application, we can go to that particular index to see what is the cause. If any application is failing or giving an error, we can troubleshoot the issue. We do not have to log into the server to find the error.

How has it helped my organization?

We monitor multiple cloud environments. We have GCP, Azure, and AWS. It is easy to monitor multiple cloud environments using the Splunk Enterprise Security dashboards. Splunk releases inbuilt apps, so by using those apps and add-ons, we can integrate it with our cloud environments. For example, for Azure, they have a Microsoft Cloud Services add-on. We need to register the app in Azure, and after registering the app, we have to use the tenant ID and set it up. There are a lot of inputs, and we can use all those inputs to onboard different logs from Azure. There is also the capability for HTTP event collection.

We have a hybrid environment, and that works best for us. For a lot of things, we cannot just go fully cloud. Hybrid is the best option for us. We are happy with the visibility that Splunk Enterprise Security provides. It is also about how we configure things. If we do not do it in the right way, we will not get visibility. We have to know what kind of tools we are using and what kind of data we are pulling. We cannot pull everything. We have to know what to pull. If we pull only what is required, we would not have any problems.

Splunk Enterprise Security comes with MITRE ATT&CK and Cyber Kill Chain frameworks by default. There are 12 processes in the MITRE ATT&CK framework. We just have to onboard logs, create the data models, and assign those ATPs to monitor all the kill chains. We can monitor all attack vectors and persistent threats that we want to monitor.

Splunk Enterprise Security is good for analyzing malicious activities and detecting breaches. I would rate it a 9 out of 10 for that. It can also go to 10 for different clients based on different requirements.

Along with Splunk Enterprise Security, we also install another Splunk app that has all the threat intelligence. We then feed the data through a CSV file and create the use cases. We set up alerts for those. In the case of an event, an alert is generated and assigned to a particular SOC analyst. There can be some false positives, but with proper configuration and filtering, they can be reduced.

Splunk Enterprise Security has been very beneficial and valuable for us. Our application teams can use the indexes to troubleshoot the issues they are facing at their location.

What is most valuable?

Being able to ingest data from all the tools and all the apps being used in the environment is valuable. Being able to create alerts when, for example, the CPU usage reaches 95% is also valuable. We can set up alerts and proactively fix the issues. Splunk helps with all these things, and Splunk Enterprise Security has almost 2,000 use cases. It follows MITRE ATT&CK and Cyber Kill Chain frameworks. There are certain notable events for which we can configure our security posture. We can onboard all the logs through indexes and create dashboards to view what is going on in the environment.

What needs improvement?

Overall, it is pretty good. They are improving it every day. They recently released SC4S for onboarding syslog data. However, the support and the pricing can be better.

Buyer's Guide
Splunk Enterprise Security
January 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

For how long have I used the solution?

It has been 8 years since I have been using Splunk. I am not a part of the core security team. I handle some parts of enterprise security, such as SIEM data models or the creation of some correlation searches and use cases. The majority of things, such as threat hunting or threat intelligence, are managed by our core security team.

What do I think about the stability of the solution?

We faced some issues, but we fixed them ourselves. We have around 10,000 knowledge objects running. All the knowledge objects should not be running all the time. They should be distributed over 24 hours so that the servers do not have any extra pressure at a particular time. We used to have an issue with our indexes going down. The CPU was being utilized 100%, and everything was getting stopped. We found the issue. We fixed that, and we are good now.

What do I think about the scalability of the solution?

It is pretty easy to scale. For Splunk Cloud, we log a ticket with Splunk support, and they start the process. It does not take much time. However, there is a cost involved in that. 

We have been ingesting 40 TB a day. We have three locations: The USA, the UK, and France.

How are customer service and support?

The SLA for Splunk Cloud support is not satisfactory for a customer. The turnaround time is a bit low. That should be fixed. I would rate their support a 9 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used any similar solution in my current organization.

In my previous organizations, I have used solutions such as Elk, IBM QRadar, and Microsoft Sentinel. Microsoft Sentinel is good. Splunk is better than QRadar. Splunk has a lot of capabilities. It makes it easier to do many things and do them correctly. It does not require as much effort as required in IBM QRadar and Microsoft Sentinel.

Splunk is a bit costly, but if we control our usage during our searches, its cost is okay. When not controlled, it becomes a bit costly.

To those evaluating Splunk and solutions, I would advise knowing the features they would be getting. Elk is open source, but there is an underlying cost of infrastructure. The cost almost becomes the same. You have to hire people who can work on Elk and then you have the underlying infrastructure cost.

How was the initial setup?

We were on-premises, but we recently moved to Splunk Cloud. We have been using Victoria for the last eight months. When going from on-premises to Splunk Cloud, Splunk recommends engaging professional services. 

What about the implementation team?

The migration was done by Splunk. For administration and maintenance, we have about eight people, but the number of users in the environment would be in the thousands.

The maintenance of Splunk Cloud is taken care of by Splunk. Customers do not manage the clusters. With the on-prem setup, we have to patch the servers, upgrade the servers, or restart them from time to time so that the rebalancing of the buckets happens properly. In Splunk Cloud, we do not have to do these things. We only take care of the data normalization part. All other things are managed by Splunk.

What was our ROI?

It does provide a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is a bit costly.

What other advice do I have?

Be clear about what you want and try to filter out as much as possible. Create role-based rules and assign them to users rather than assigning every role capability to all the users. Also, everyone should not have access to all indexes. Only certain people should have access. For example, if someone is from the AD team, he or she should have access to the particular index logging the AD logs. They should not have access to all of it. There should also be some kind of training before you give access to people so that they know which searches to use and which ones not to use. They should understand the impact of various things.

I would rate Splunk Enterprise Security a 9 out of 10 based on my experience and the work that I do with the core security team. They are pretty satisfied with it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
General Manager, Information Risk Management Strategy & Transformation at a energy/utilities company with 10,001+ employees
Real User
Top 20
May 8, 2024
Helps with the functioning of an organization's security operation center and to detect anomalies in data
Pros and Cons
  • "The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems."
  • "Considering the contract thing and the whole legal area, it takes forever to get the contracts signed and to be able to agree to the terms and conditions for my company as well as for Splunk's team."

What is our primary use case?

The solution is used in my company to help the security operation center in work areas like detection, response, and investigation while maintaining cybersecurity standards.

How has it helped my organization?

My company has benefited from using Splunk Enterprise Security, which has helped us stay out of the headlines in newspapers. The tool helps detect threats early and respond to them effectively.

What is most valuable?

The solution's most valuable feature is that it helps with our use cases to detect anomalies in our data and it is important to my company since we have a lot of data on different logs on the systems. We need to be able to create insights that are indicative of malicious activities, which is one of the main purposes of having Splunk Enterprise Security in our company.

What needs improvement?

The product lacks cross-cutting capabilities. The features in Splunk Enterprise Security that were initially promised to our company are still not available. My company has been asking Splunk for some of these features to be provided in the product for years, and we have been promised that they will be introduced soon in the solution and be part of the product's next release.

I believe that the contract and the terms and conditions mentioned in it are areas where improvements are required.

For how long have I used the solution?

I have experience with Splunk Enterprise Security.

What do I think about the stability of the solution?

When it comes to the on-premises version, the stability of the product was quite reliable. When my company moved to the product's cloud version, we faced some major issues related to availability and dealing with events like data corruption.

What do I think about the scalability of the solution?

The product's scalability is okay. I do not think my company faced issues in the area of scalability.

How are customer service and support?

The product's support services were not great initially, but now they are in really good shape. Whenever my company connects with the product's support team, they listen to our questions and queries, so I feel that we are in a much better place now. I rate the technical support as eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has experience with ArcSight. We switched to Splunk Enterprise Security because we couldn't get good answers to our questions from ArcSight, and it was just not functional.

How was the initial setup?

The solution is deployed using the cloud services offered by Splunk. Recently, my company also deployed the tool on an on-premises model. In our company, we monitor both, cloud and on-premises, with our cloud instance.

In the beginning phase, I would describe the deployment experience as a costly and hard process. The migration process from on-premises to cloud was hard and took our company a year to complete. There were different kinds of roadblocks on our company's and Splunk's end. My company worked directly with the migration process associated with the product.

What was our ROI?

It is difficult to say whether I have seen an ROI since it is like trying to figure out how much an insurance policy works. I think that our company will receive a return on investment from the use of the solution since it helps the organization's cybersecurity team stay out of the newspapers. My company has always been able to deal with threats quickly with the product.

What's my experience with pricing, setup cost, and licensing?

Regarding the product's pricing, I think it has always been difficult to have a conversation with Splunk. Considering the contract thing and the whole legal area, it takes forever to get the contracts signed and to be able to agree to the terms and conditions for my company as well as for Splunk's team. I like the direction Splunk stays in by thinking with the customers about how to reduce costs and only have that data searchable or available, which you need at a particular time. I like the path Splunk is going on, specifically its current trajectory. I appreciate the efforts put in by Splunk in the area partnership, which is what my company expects.

Which other solutions did I evaluate?

My company uses Microsoft Sentinel. A multi-SIEM environment provides my company with the best of both worlds. Sentinel has some good features, like Microsoft Graph Security, that the tool uses for the whole Microsoft ecosystem. Microsoft Sentinel is a good option for my organization.

In my company, Splunk acts as a product that complements Sentinel because the former lacks some features. I think Microsoft is strong in the area of service delivery. Microsoft's EDR tools, like Microsoft Defender, use Servers from Microsoft Graph Security, and my company benefits from such a type of integration, and we are able to send alerts to Splunk. In our company, if we start to ingest all the data we usually ingest in Splunk by moving to Sentinel, it will become too expensive, so we have to choose where to keep our data.

What other advice do I have?

My company has been able to reduce the mean time to resolve with Splunk Enterprise Security as it went down from a couple of days to hours.

My company has seen a significant reduction in alert volume. It was very noisy earlier, but lately, my company hardly sees any false positives.

It is super important that the solution provides end-to-end visibility of our company's environment because you can never know from where threats can materialize. The fact that users can correlate and ingest data makes sense and is crucial, considering the massive amounts of data.

Splunk Enterprise Security has helped improve our company's ability to ingest and normalize data, which is one of the tool's key benefits.

I would not say that Splunk Enterprise Security has helped solve problems in real-time scenarios, but it has helped solve problems on a near real-time basis. In my company, there is always some lag between the data that comes in and the ones being ingested and correlated. Splunk Enterprise Security aids in solving problems in a matter of minutes.

Splunk Enterprise Security provides relevant context to help guide our company's investigations, and it is very important and can be considered everything for our organization. In our company, we pull in data from assets and registries to give index-based alerts and be able to find owners quickly to notify them and respond to threats.

Splunk Enterprise Security's ability to help our company find any security events across environments is excellent. My company is really happy with Splunk Enterprise Security. The product helps our company find bad stuff when needed.

The truth is that it is very hard to deliver solutions that work at a certain scale. I think that one of the things I could say is that it is a solution that scales up at work. There are many organizations where solutions fail, and I can say that since I have been a part of the deployment of many other tools, it is hard to get many products to work. Splunk Enterprise Security works, and our company's analysts rely on it and trust it. I can only see improvements considering the strategies in terms of where the product's management team is going, and I believe that I will be able to rate the tool a nine out of ten pretty soon.

I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
January 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Sagar Shubham - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
Real User
Top 20
Apr 16, 2024
Helps improve our incident response time, and provides great visibility, but the deployment is complex
Pros and Cons
  • "Splunk Enterprise Security's dashboards are a key asset."
  • "The presence of multiple layers creates a significant challenge for monitoring across cloud environments."

What is our primary use case?

We use Splunk Enterprise Security for threat detection on our network devices.

How has it helped my organization?

Splunk Enterprise Security excels at threat detection. We've developed multiple correlation searches leveraging security data. These searches identify threats and categorize them by urgency level, enabling our security analysts to prioritize and take swift action.

Splunk Enterprise Security has helped us improve our incident response time. We achieve this by ensuring our queries are completed in near real-time.

Access management focuses on storing and managing access controls, while identity management deals with user identities. For example, if we want to find IP addresses associated with CrowdStrike, we can use access management to look up their IP ranges. Then, we can check if any IPs match by adding them to a specific identity management lookup. Finally, by leveraging the combined identity and access management features of Splunk Enterprise Security, we can create correlations between these entities.

The security dashboard can be customized to display the information we need most quickly. It typically has seven to eight panels, each dedicated to reflecting specific data. While some initial data load time might be present, clicking on a specific panel will display its information as soon as possible. There can be delays in traditional dashboards when searching for specific data. To optimize this, we can create "base searches" within each panel. These predefined searches cover commonly used queries and fields. Alternatively, we can create a "summary index" that holds a longer span of pre-processed data. This summary index allows even large datasets to be displayed quickly when accessed through the dashboard.

Splunk enhances our team collaboration regarding security incidents. When a threat alert is received, we can click on it and choose "investigation in progress" from a dropdown menu. This selection redirects us to a dedicated investigation page for further details. For in-depth analysis, we can drill down into the logs to pinpoint the source of the issue. Additionally, the platform allows us to contact network devices to determine the root cause. Once the issue is resolved, we can close the investigation.

We monitor both AWS and GCP environments using Splunk Enterprise Security. 

Splunk provides threat intelligence capabilities that can be valuable. This, combined with the comprehensive set of dashboards available, allows us to effectively monitor for threats. We can also create custom apps within Splunk for threat detection. These apps can include custom dashboards or reports that display specific information. For example, we could create a dashboard that shows the number of users accessing unknown URLs or another that monitors a particular device for suspicious activity. An example of suspicious activity might be a device where the print command is being executed repeatedly but failing each time. This could indicate a malfunction or, potentially, a malicious attempt to exploit the system. Similarly, a sudden spike in activity, such as millions of clicks on a specific device within a short timeframe, could also be a sign of a threat. By monitoring these parameters within Splunk's threat detection features, we can identify and investigate potential security incidents.

Splunk provides valuable visibility across multiple environments. Whether we have an on-premises or cloud architecture, Splunk offers self-monitoring capabilities. Additionally, depending on our environment, we can leverage existing monitoring tools. For on-premises deployments, we can utilize the Martin Console alongside Splunk for comprehensive monitoring. Cloud environments often come with built-in monitoring handled by the cloud provider's support team. In such cases, Splunk can focus on applications and custom log data for deeper insights.

The threat topology provided by Splunk gives us a comprehensive overview of potential threats. By analyzing queries or notable events, we can identify and neutralize these threats.

Splunk does a good job of analyzing malicious activities.

Splunk has improved our organization's decision-making by centralizing all the information in our environment and allowing us to access multiple dashboards and reports in one place.

Splunk has helped us reduce our alert volume. By using Splunk, we can identify the root causes of failures, which in turn leads to a decrease in alerts.

Splunk accelerates our security investigations by enabling us to resolve issues and document them in Standard Operating Procedures or knowledge-base articles. This facilitates a swifter response to similar incidents in the future.

What is most valuable?

Splunk Enterprise Security's dashboards are a key asset. They offer comprehensive visibility across our entire environment, allowing us to diagnose and address security issues directly from the interface.

What needs improvement?

I would like Splunk to offer a quicker and easier way to run queries.

Splunk could improve its cost-efficiency for our organization by offering pre-built architectures tailored to specific environments. This would provide a clearer picture of required licenses and their implementation, ultimately reducing licensing costs.

The presence of multiple layers creates a significant challenge for monitoring across cloud environments.

For how long have I used the solution?

I am currently using Splunk Enterprise Security.

What do I think about the stability of the solution?

Splunk Enterprise Security is a very stable product, but there are occasional bugs that can appear.

What do I think about the scalability of the solution?

We can scale Splunk Enterprise Security up or down depending on our demands.

How are customer service and support?

The Splunk support team is helpful. For complex issues or on-demand requests, we raise cases with them. On-demand requests requiring impactful solutions are paid. However, for UK-based users, standard support is free and usually resolves issues efficiently. In some cases, the support team rushes to provide a solution without even looking at the issue.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment can be complex. It involves creating multi-site clusters for each location and configuring a cluster master for each. This is because the cluster master will replicate data across multiple sites, making the environment more complex.

Four people were required for the deployment.

What other advice do I have?

I would rate Splunk Enterprise Security 6 out of 10 because of the complexities that occur at times.

I highly recommend Splunk Enterprise Security for organizations seeking comprehensive security monitoring. Splunk offers a centralized platform to collect and analyze vast amounts of security data. This empowers us to gain full visibility across our entire IT environment, including applications, user activity, and potential security threats. Splunk provides insightful dashboards, reports, and real-time alerts to help proactively identify and address security issues.

While cost is a consideration, prioritizing features over functionalities for SIEM solutions can be risky. It's best to identify your business needs first and then choose an SIEM that offers the most relevant benefits to address those needs.

Splunk Enterprise Security is deployed across multiple locations and departments within our organization.

Splunk Enterprise Security required maintenance.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chimdi Profitearne - PeerSpot reviewer
Cybersecurity and Ethical Hacking at a tech services company with 11-50 employees
Real User
Top 5
Sep 9, 2025
Detecting threats faster with end-to-end visibility and simple data import processes
Pros and Cons
  • "Splunk Enterprise Security helps me detect threats faster depending on the type of log I'm using. If I have a current company's log, I can easily detect it faster."
  • "The main improvement needed in Splunk Enterprise Security is its system visibility after installation."

What is our primary use case?

I use Splunk Enterprise Security to analyze logs and data. When it comes to hybrid or multi-cloud, Splunk Enterprise Security has helped me find events. I use event logging and event IDs, which has helped me.

What is most valuable?

Splunk Enterprise Security helps me detect threats faster depending on the type of log I'm using. If I have a current company's log, I can easily detect it faster. 

The ability of Splunk Enterprise Security to import data is simple. It is not hard; it is just an easy task that gives me what I want. 

The command line in Splunk Enterprise Security helps to search for specific queries, such as analyzing a security log to find login attempts and distinguish between failed and accepted passwords. 

End-to-end visibility in Splunk Enterprise Security is something that is appreciated. Splunk Enterprise Security is easy to use. 

The Threat Intelligence Management feature in Splunk Enterprise Security is applied and helps me to normalize the data. 

Splunk Enterprise Security is part of the SIEM tool, so it helps me tremendously to do my work.

What needs improvement?

The main improvement needed in Splunk Enterprise Security is its system visibility after installation. When you install Splunk, you cannot see it on the system as an application. If you are unfamiliar with Splunk and download and install it, you will not see it as an application on your system. You have to go back to your browsing history to get the link and start using it again. Additionally, Splunk Enterprise Security does not always provide an immediate response to alerts on threats.

For how long have I used the solution?

I have been using Splunk Enterprise Security for three years now.

What do I think about the stability of the solution?

Scalability in Splunk Enterprise Security is satisfactory.

How are customer service and support?

I have not needed any help from the support team at Splunk before, so I have not required any assistance from them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Splunk Enterprise Security was the first solution I learned, and it remains the only one I am using now.

I use a whole lot of tools at the moment aside from Slunk. I use Wireshark, I use Kali, I use Splunk Enterprise Security, and I use Metasploit.

What other advice do I have?

Splunk Enterprise Security can make mistakes, so we do not solely rely on the out-of-the-box detections. It can also be part of a hybrid or multi-cloud environment. Everything depends on who teaches you Splunk Enterprise Security. Someone can teach you, and it becomes simple, or it can become complex. To me, it is not complex as I am experienced in using Splunk Enterprise Security.

I utilize Splunk Enterprise Security to analyze and conduct investigations as part of my job. There is minimal intrusion, so I receive few alerts regarding malicious threats. We do not have a partnership with them; we use it as a normal user through the internet.

Regarding sustainability, manufacturers must continually update their products, add new features, and optimize them. They need to optimize extensively because with threats and vulnerabilities, we always have to update to the latest features.

Overall, when it comes to performance and reliability, I rate Splunk Enterprise Security an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 9, 2025
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reviewer2745378 - PeerSpot reviewer
Works at a insurance company with 1,001-5,000 employees
Real User
Top 20
Jul 25, 2025
Offers flexible data ingestion and searching capabilities
Pros and Cons
  • "What I appreciate the most about the product is the flexibility with data ingestion and searching, which is very powerful; you can do whatever you want with it."

    What is our primary use case?

    My use cases are SIEM basically, which means using Splunk Enterprise Security as our SIEM effectively. We are taking all of our data from on-prem and some of our cloud services and importing them into Splunk Enterprise Security, then creating and generating alerts and reports based on some of our security use cases.

    What is most valuable?

    What I appreciate the most about the product is the flexibility with data ingestion and searching, which is very powerful; you can do whatever you want with it. We were able to see its benefits pretty much right after we got it implemented.

    What needs improvement?

    The UI sometimes can be laggy and not responsive. Additionally, some places need to be refreshed from a UI visual standpoint; I think they're starting to get better at that. Splunk Enterprise Security has come along much better since when we started looking at it.

    We use the cloud version, the Splunk Enterprise Security Cloud version, so we don't have access to a lot of the back-end functionality. Not having used it on-prem and just going straight to the cloud means there are some nuanced differences in how things are managed. If you look up documentation it says, 'You need to update this file,' and I cannot access that file. The translation between on-prem and cloud for some of the configuration elements needs clarification.

    For how long have I used the solution?

    I have been using it for a year and a half.

    What do I think about the stability of the solution?

    Stability and performance are pretty good for the most part, with only the UI lagging sometimes. Depending on the screen, it can take a while to load.

    What do I think about the scalability of the solution?

    Regarding scalability, it's hard to really say as we haven't had to build out anymore since implementation. However, we've been able to input most everything into it, and we don't have to do any rescaling as it happens automatically, which is beneficial.

    How are customer service and support?

    I have contacted their technical support, and they are pretty good for the most part. There have been a few times when things were prolonged, but overall, the support has been good.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I have not used any alternative solution.

    How was the initial setup?

    The initial deployment was pretty easy for our company. It took us three months to fully deploy it, and we are maturing as we've been progressing. We have had many transitioning use cases, but getting the data in was pretty straightforward.

    Splunk Enterprise Security doesn't require much maintenance on our end, just patching and occasional app updates. Most of it is just configuration work and not application updates, which is beneficial.

    What about the implementation team?

    Our whole team manages it right now; it's not a one-person job.

    What's my experience with pricing, setup cost, and licensing?

    I am somewhat familiar with the pricing. Generally, it seems expensive, though I don't think it's the most expensive option. Sometimes it can be confusing to determine the best way to utilize everything based on our pricing tier.

    What other advice do I have?

    I would rate Splunk Enterprise Security an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Jul 25, 2025
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    Principal Cyber Security Engineer at a financial services firm with 5,001-10,000 employees
    Real User
    Top 20
    Jul 9, 2024
    Provides users with insights and the ability to send alerts to analysts
    Pros and Cons
    • "The benefits my company has seen from the use of Splunk Enterprise Security revolve around the speed of detection it offers."
    • "I think the only thing lacking is that there are some answers that I couldn't find about the tool without reaching out to support, and it had to be escalated to the engineering team."

    What is our primary use case?

    I mostly use the solution in my company for incident response, ticket management, and integration with other endpoint products.

    How has it helped my organization?

    The benefits my company has seen from the use of Splunk Enterprise Security revolve around the speed of detection it offers.

    What is most valuable?

    The most valuable feature of the solution is the correlation searches. The one-stop shop shows me all my insights, and alerts, and can send alerts to my analysts.

    I would say it is fairly important for my organization that Splunk Enterprise Security provides end-to-end visibility in our environment. At the same time, my company has other products that cover the observability piece. From a security perspective, we use data outside of our security data to piece together the whole picture. I think our company's perspective is that no matter how we get the whole picture, we will do it, even if it is from outside Splunk Enterprise Security. I think Splunk Enterprise Security plays a major role in this.

    In terms of Splunk Enterprise Security for helping our company find any security event across multi-cloud, on-premises, or hybrid environments, I would say that it is great once you get past the learning curve. The learning curve is higher than normal.

    I think Splunk Enterprise Security has helped improve our organization's ability to ingest and normalize data in a great manner. Splunk is a great product and provides these features, but not so much when it comes to identifying and solving problems in real-time because there are always data delays. There is always onboarding, mapping, creation of correlation search, and then enabling Splunk ESCU part. It works in a general sense and not on a real-time basis.

    In terms of whether Splunk Enterprise Security has helped reduce alert volume, I would say that it is the only active SIEM tool my company is currently utilizing. Reducing alert volumes involves tuning up certain areas of the engineering team. If I look at the product alone, I would say it can help reduce alert volume. If I consider the learning curve, I would say that you have to learn how to tune it the right way with the help of professional services or experts. You need to utilize your resources, which I think is the best way to do it.

    Splunk Enterprise Security provides our company with relevant context to help guide our investigations since the correlation searches with the enriched data do help gain insights on all of our investigations. At the current point, we are still trying to get past the tool's learning curve so that all of our analysts and everyone on the security team can utilize the tool the best way they can. The more they learn, the better it gets, so currently, we are doing our best.

    Splunk Enterprise Security helped reduce the meantime needed to resolve our issues because we have all our data in a centralized location and mapped to a data model. As long as we know what detection and data we are looking at, we can go to our data model and figure out where the issue lies.

    Splunk Enterprise Security's ability to help improve our organization's business resilience revolves more around observability. Our company recently migrated to Splunk Cloud, and I think we have more hands-on experience with the ingestion side than ever before. I think it is a lot easier for us since we moved to Splunk Cloud as we don't have to focus on maintaining the infrastructure so much, and we can focus more on the data. I think this is outside of Splunk Enterprise Security's scope and falls under Splunk Cloud's capacity.

    Speaking about Splunk's unified platform helping consolidate networking, security, and IT observability tools, I would say that my company is not there yet.

    What needs improvement?

    In the next release, I want Splunk to offer more openness to integrations with other products that may be more of a preference for my incident response teams.

    For how long have I used the solution?

    I have been using Splunk Enterprise Security for five years. I am an end-user.

    What do I think about the stability of the solution?

    In terms of stability, if configured correctly, it works great.

    What do I think about the scalability of the solution?

    With Splunk Cloud, I think using the tool's scalability feature is easy since one can just call the product's support team.

    How are customer service and support?

    The solution's technical support is great since they have been very responsive and very attentive while answering all my questions. If the support team can't answer my questions, they escalate it to their engineering team. 

    I have had nothing but good things to say about Splunk's technical team. There have been times when I had to rephrase my questions or when there were communication issues, but the time to respond, escalation, and the attempts in trying to find help and answers from the support team's end have always been great. 

    I think the only thing lacking is that there are some answers that I couldn't find about the tool without reaching out to support, and it had to be escalated to the engineering team. If this process is the only way I can find answers, I think it is a little bit limiting for an engineer who supports a real-time incident response team. I rate the technical support a nine and a half out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have personally not used any other product before Splunk Enterprise Security.

    How was the initial setup?

    The product's deployment phase was pretty easy to manage since our company has a migration team and support staff. We also had a really good project manager from Splunk to help us, who walked us through every step, and it was a great experience.

    The solution is deployed on Splunk Cloud, which runs on AWS.

    What about the implementation team?

    My company works with Splunk directly to help us with the implementation, and our experience with the product has been great.

    What was our ROI?

    I have not seen an ROI.

    What's my experience with pricing, setup cost, and licensing?

    The pricing model is great. You can choose between workloads or volume. I am not part of the conversation about pricing in my organization. I just know what I know about the tool from learning about Splunk.

    What other advice do I have?

    I rate the tool a ten out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company has a business relationship with this vendor other than being a customer. End user
    PeerSpot user
    Valarie - PeerSpot reviewer
    SOC Technical Lead at a educational organization with 1,001-5,000 employees
    Real User
    Top 5
    Jun 23, 2024
    Gives visibility into what's happening across the network and allows us to dig deep
    Pros and Cons
    • "Being able to aggregate detection and alerts from various sources is valuable. Like everyone else, we have a wide range of tools in our shop. We are able to stop at one spot and look at all the data. All the data is able to come through, and we can then jump from source to source or index to index. We can dig deep whenever we need to and get a good high-level understanding."
    • "The first thing that comes to mind is a little bit of UI improvement. It sometimes can be a little bit buggy or it can be a little bit slow, but that varies from customer to customer."

    What is our primary use case?

    I am a SOC lead, and we use Splunk Enterprise Security for alerting and working on incident review and incident response.

    We have a hybrid environment. We have multiple clouds, and I am not sure if I know all of them. We have Azure Labs that we run for our students. We have cloud infrastructure. We have cloud applications on which we need visibility.

    How has it helped my organization?

    It is incredibly important that Splunk Enterprise Security provides end-to-end visibility into our environment. Especially being someone who goes through and reviews the work that my analysts are doing, I definitely need to be able to see what is happening all across different domains of our network.

    We work for a large university, and we have different tenants. We have our students, we have our employees, and then we have our faculty as well. We definitely need to see what is happening across the domains and across all of those different tenants.

    It saves so much time for the analysts, and it empowers analysts to carry out and triage an investigation, wherever needed. It is incredibly hard when you are working with different sources. I am sure everyone else knows that you cannot expect your analysts to be on the same page a hundred percent at the time. They might say, "Hey, I am going to go into this tool and look at these alerts here, or I am going to look at these learnings from this tenant." We need to be looking at all of those sources and all of those domain tenants at once. Being able to see that across the board and not having to jump through hoops to get the data that we want is extremely valuable. I do not have metrics for how much time it has saved because I do not know our life before Splunk. I know that it has done a great deal in saving time, and now with SOAR, that is exactly what we are looking into. We are looking into how we can empower that even more by combining it with Splunk Enterprise Security.

    Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data. Splunk is definitely a leader. I cannot imagine leaving and going to another toolset and losing the capabilities that I have and the knowledge that I have. One of my favorite parts is that Splunk really does work. It seems to me that they work with actual users on a regular basis, so they know the pain points and they know what our issues or our primary concerns are.

    In the beginning, it did not help to reduce our alert volume, but over time, it has definitely reduced that. Something that I am working on primarily with our SOC right now is increasing our alert volume because we are at such a low rate because of the work that we can do with Splunk's capabilities. We are looking into what areas in the network we are not alerting on. We have these out-of-the-box solutions, but there is more that we can build on. It is empowering our analysts to be SOC analysts, but the more advanced employees can work towards the threat detection engineering side or SOAR playbooks development side or even just on the backend of setting up and working with the configuration.

    I wish I knew the metrics for the reduction in the alert column. I do not have any approximation, but our SOC is very manageable. We are a small team, and the number of alerts varies. On average, we get about 300 alerts a day on the high end and 150 alerts on the low end. If it is a very slow day, such as a vacation for everyone, and we do not have a lot of activity going on in the network on our endpoints, it is very manageable for a small team. Our SOC team has four full-time employees, and then we have intern/student workers because we partner with the university. We have three of them. Overall, there are seven, but, of course, students are only able to work a maximum of 15 or 18 hours a week or something like that, so the amount of man-hours that we have is pretty low.

    Splunk Enterprise Security provides us with the relevant context to help guide our investigations. There could be a little bit more, but that also depends on the analysts and where they are in terms of maturity. I have a lot of capability to go and expand what I need to, but others do need a little bit more guidance. It is not easy on the first look for someone who has never done it before, but after being taught or learning about it themselves, it is pretty easy. It can still do a whole lot. If we are looking at an anonymous login, we are getting context from different sources. If there is an activity that is going on in the host machine, such as we have some login from Russia, which has never happened before, there is a firing of alerts from the EDR. We can see our email gateway firing alerts regarding their account. That allows us to contextualize and correlate the activity very easily.

    Splunk Enterprise Security has helped improve our organization’s business resilience. We are able to take action immediately when we need to. Especially with risk-based alerting, we are able to understand what needs attention right now. We do work with young junior analysts a lot, and we are able to teach them how to identify what needs action right now or what needs to be investigated or triaged immediately. We are basically protecting our crown jewels first rather than some low-hanging fruit that we see everyday, but we cannot take a look at them because we have some important things going on in our network.

    What is most valuable?

    Being able to aggregate detection and alerts from various sources is valuable. Like everyone else, we have a wide range of tools in our shop. We are able to stop at one spot and look at all the data. All the data is able to come through, and we can then jump from source to source or index to index. We can dig deep whenever we need to and get a good high-level understanding.

    What needs improvement?

    The first thing that comes to mind is a little bit of UI improvement. It sometimes can be a little bit buggy or it can be a little bit slow, but that varies from customer to customer.

    They can continue building out the Splunk community. They can give incentives for customers to collaborate and expand on what they are working on but also provide the tools to do that. There are good resources such as Splunktern. I love the Splunk education and training platform. It is amazing, but I wish there was a little bit more. Especially with the training and applications, they should give us real-world use cases and a little bit more specific scenarios. Splunk is doing a much better job than a lot of other organizations or technology platforms, but they can give more information. I know a lot of my Splunk users do not even realize the things that they can do. On the user end or analyst end, they need to be more proactive by giving more of a heads-up. For example, I found out about Splunk research today. I have been using Splunk for two years. I wish I had known about that more. They can reach out more. The incentives can be anything. Some people love stickers, and some people love shirts. They can create that community a little bit more.

    For how long have I used the solution?

    I have been using Splunk Enterprise Security for two years.

    What do I think about the stability of the solution?

    I do not have much to compare it to, but it is stable. We hardly have any issues, and if we do, they are intermittent. 

    What do I think about the scalability of the solution?

    The growth that we have seen in my time with our team has not been so much. However, we are adding more tools or trying to gain visibility into different areas of our network or applications that have already been there. Being able to throw some logs in and figure out that we should be monitoring this has been painless. We can just forward them all over. It takes an hour or so. We get the answers and the visibility that we need.

    How are customer service and support?

    I have not used it very often. I have used it once or twice, but I would say that the engineers I have worked with have been extremely knowledgeable. They have helped so much. We were working on SOAR, and we were pretty new to it as a SOC. We were able to work all of that out with a Splunk engineer on a call. They were able to answer our questions. They knew our needs and goals, and they were able to guide us to meet those. That has been very effective for us. I would rate them a ten out of ten. I have not had any bad experiences.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have had Splunk since I have been in this company.

    What was our ROI?

    Specifically, I cannot say what return on investment we are getting. However, when we look at other products, we know we are not going to have the same capabilities and we are not going to have the same response times and correlation capabilities. Even working with other vendors and getting their logs into Splunk can be a nightmare, and that is enough to make us say that we do not want to buy their product.

    Which other solutions did I evaluate?

    Personally, I have not evaluated other solutions. We do have some friends and family connections who use other solutions. Based on their stories, we will continue using Splunk.

    What other advice do I have?

    I would rate Splunk Enterprise Security a nine out of ten. If it were a ten, it would do my job for me.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Girish R B - PeerSpot reviewer
    Security Engineer at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Jun 2, 2024
    Has been instrumental in improving our incident response time, especially for user authentication issues
    Pros and Cons
    • "Splunk stands out for its extensive application integrations."
    • "The user interface is not user-friendly for non-technical users."

    What is our primary use case?

    Splunk Enterprise Security offers a wide range of capabilities that benefit our organization. This includes user behavior analytics, which helps us identify suspicious activity. Additionally, Splunk Enterprise Security allows us to create custom alerts for various internal security needs.

    How has it helped my organization?

    Splunk has been instrumental in improving our incident response time, especially for user authentication issues. It excels at detecting anomalous behavior, such as brute force attacks or multiple login attempts from a single source. This allows us to quickly identify and address potential security threats, making Splunk a vital tool for our cybersecurity incident response efforts.

    The asset and identity management feature strengthens our overall security posture. This system relies on the creation of security roles by administrators. These roles then determine access permissions based on the principle of Role-Based Access Control. In this way, access is carefully controlled and assigned based on specific job duties. It's important to note that administrators retain a high level of access and make final decisions regarding access permissions.

    Splunk offers a variety of dashboards, including real-time dashboards that update continuously. These dashboards complement Splunk's real-time alerts by providing a visual overview of our system's health. They can be built to leverage different Splunk resources, like indexes, search clusters, and host clusters. This allows us to monitor key metrics and identify potential issues in real-time, helping us maintain a healthy and efficient system.

    Our SoC and Analytics teams use Splunk to monitor multiple cloud environments.

    The visibility into multiple environments is good.

    The insider threat detection is valuable for our organization because it helps us identify unknown threats. While we leverage existing threat intelligence for known threats through signatures and endpoint protection tools, these methods have limitations. Since they rely on predefined information, they can't be readily integrated with Splunk to monitor for and generate alerts based on these known threats. Splunk's strength lies in its ability to detect anomalies and suspicious user behavior, which can be crucial for uncovering insider threats that might bypass traditional signature-based defenses.

    Splunk Enterprise Security excels at analyzing malicious activity. Our team has created several use cases to identify such activity. These use cases focus on data patterns that might indicate malicious intent, such as a sudden increase in login attempts or logins occurring outside of regular business hours. Additionally, we can identify brute force attacks attempting to crack passwords through repeated login attempts. This allows us to effectively monitor for and respond to potential security threats.

    It has improved our detection ability and has helped reduce our alert volume to a manageable level.

    Splunk has helped speed up our security investigation.

    What is most valuable?

    Splunk stands out for its extensive application integrations. It boasts a user-friendly interface with intuitive features that are easy to understand and navigate for technical users. This accessibility is a major reason why I find Splunk so appealing.

    What needs improvement?

    The user interface is not user-friendly for non-technical users. 

    For how long have I used the solution?

    I have been using Splunk Enterprise Security for three and a half years.

    What do I think about the stability of the solution?

    Splunk Enterprise Security is extremely stable.

    What do I think about the scalability of the solution?

    Splunk Enterprise Security is easily scalable.

    How are customer service and support?

    We have only had minimal contact with Splunk technical support.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The initial deployment is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    Splunk Enterprise Security is affordable.

    While affordability is important, I recommend Splunk Enterprise Security over the cheapest option on the market. This is because Splunk offers a robust feature set that justifies its cost.

    What other advice do I have?

    I would rate Splunk Enterprise Security nine out of ten.

    We have Splunk Enterprise Security deployed across multiple locations.

    Splunk Enterprise Security requires minimal maintenance.

    I recommend Splunk Enterprise Security as a scalable and reliable solution for both on-premises and cloud environments. 

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.