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reviewer2499612 - PeerSpot reviewer
Senior Security Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Jul 9, 2024
Helps us fully understand the origin of threats and where we need to go next to go in our investigative process but lacks SOAR and AI integrations
Pros and Cons
  • "The most valuable feature is the ability to look at threats and link them to the MITRE ATT&CK framework."
  • "We don't have SOAR products from Splunk. I believe that's an important piece."

What is our primary use case?

I work on the engineering side, so we build for the SOC. The use cases revolve around how the SOC can better leverage the toolset and how we can improve the tool for the SOC to better identify threats within the environment.

How has it helped my organization?

I have used it in previous jobs and found it very useful there. It's important for our organization to have end-to-end visibility. 

We don't have SOAR products from Splunk. I believe that's an important piece if it is offered with this platform to fully have the enterprise end-to-end visibility. While Splunk's offering is great, and we should consider leveraging it, we do have another platform in place. We need to carefully evaluate how Splunk's offerings integrate into the environment to provide that end-to-end visibility.

From the threat landscape view within Splunk Enterprise Security, it is valuable. The fields that are available provide a high-level overview of what is in front of us and drill down further to see the threat landscape that is in your environment. You can further investigate these threats in the Attack Analyzer. So, even with our current setup, we can achieve a degree of end-to-end visibility and threat analysis within the platform.

Splunk Enterprise Security helped improve our organization's ability to ingest and normalize data.

Before this, we used a different SIEM solution, but there was no visualization to it. Splunk gives us the ability to correlate data from different sources, see it in real-time, pull it all together from different landscapes of data sources, pull it all together, and look at the timelines of events about what's going on. It helps to narrow down quickly.

The recent feature updates with AI integrations are even more promising. I believe these will further enhance the SOC's ability to quickly identify threats and, hopefully, mitigate them before they propagate throughout our environment.

What is most valuable?

The most valuable feature is the ability to look at threats and link them to the MITRE ATT&CK framework. This helps our staff identify threats within our environment and appropriately landscape them.

Splunk Enterprise Security provides us with relevant context to help guide our investigations. 

At a high level, we can see threat details and then drill down further. It maps to important frameworks, like MITRE ATT&CK, to help us fully understand the origin of threats and where we need to go next to go in our investigative process.

It integrates with other platforms like Attack Analyzer and SOAR, and soon, AI integrations. These will further help us reduce the threat landscape.

What needs improvement?

We don't have SOAR and AI integrations yet. 

Buyer's Guide
Splunk Enterprise Security
January 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Splunk Enterprise Security for about a year, but we recently just onboarded Splunk to the organization, so we're still working on permissions that we used at a previous job. 

We're still working on permissions within the organization.

What do I think about the stability of the solution?

It's a stable product. I've used other SIEMs. It is much easier to navigate. It is more user-friendly. It is understanding SPL (Search Processing Language), coming in, not knowing it at all. 

It is much easier to go to the Splunk documentation, read the Splunk documentation, and understand, "Okay, this is what I'm looking for!" 

At my previous company, they rolled out Splunk and said, "Okay, we're ingesting all the logs in Splunk. Now go and just do it." 

There was no training involved, so I had to go and learn it on my own. And because while the logs were in the environment, I had to just go and go get the logs out of Splunk; I couldn't go to a server anymore or get logs the old-fashioned way. 

I had to learn Splunk quite quickly. It was easy to navigate the documentation, read the documentation, go to the community site, and navigate the community site; getting that information was quite easy. 

So it was a good experience, a much better experience in dealing with some other vendors. I've dealt with things like QRadar, and I had a difficult time even figuring out what their query language was and understanding how to translate that into actually getting a search to pull back data.  

What do I think about the scalability of the solution?

I've worked in some environments where it's been used extensively with enormous amounts of data. 

In my current environment, we're still figuring out how much data to ingest and how it will be managed. We can adjust whatever we want, but it is an enormous amount of it because we are a "Big Data World" now. 

I have used it in environments where we had data lakes upon data lakes. Scalability from Splunk's point of view wasn't an issue. It was able to scale quite easily. 

The issue lies more on the business side like:

  • How to maintain that growth? 
  • How do you account for that growth? 

I don't think the issue is really from the Splunk standpoint. It's on the business side: How do you make sure you account for that growth in your models?

How are customer service and support?

I had a good experience with support.

How would you rate customer service and support?

Positive

What other advice do I have?

Based on my limited experience, I'd rate it a seven out of ten. However, I have high expectations due to the integrations I see possible, such as SOAR and the upcoming AI integrations. The roadmap for it is out of this world. 

I'm excited to see what Splunk has to offer with the Cisco offerings and the interconnectivity with Cisco.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2499738 - PeerSpot reviewer
Cybersecurity Specialist at a manufacturing company with 10,001+ employees
Real User
Top 20
Jul 9, 2024
Identifies threats with the help of features like correlation searches
Pros and Cons
  • "Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way."
  • "Resource usage can probably be described as an area with shortcomings in the product where improvements are required."

What is our primary use case?

I have used the solution in my company since I was an admin for Splunk. Most of the people involved in the use cases associated with the product are those in the SOC team.

How has it helped my organization?

The tool has helped us to identify and analyze the possible threats. The product helps identify threats and do further investigations.

In terms of the benefits I have seen from using Splunk Enterprise Security, I would say that we are still working on implementing Splunk tools.

What is most valuable?

The most valuable feature of the solution is correlation searches, which allow you to easily find threats and other such areas.

It is really important that Splunk Enterprise Security provides end-to-end visibility into our company's environment, as it can help save time and make the response faster.

Splunk Enterprise Security has helped improve our organization's ability to ingest and normalize data with the use of data models and Splunk CIM.

The tool has helped reduce our company's alert volume as the identification process is fast.

Splunk Enterprise Security provides our company with relevant context to help guide our investigations. Any incident can be resolved in a minimal amount of time than expected, and we can get more information about such incidents. It can be resolved mostly on the same day and even in a few hours.

Splunk Enterprise Security helped reduce mean-time resolve. It has also helped improve our organization's business resilience. Considering the tool's ability to predict, identify, and solve problems in real-time, I would say that it keeps our company safe.

Splunk's unified platform helps consolidate networking, security, and IT observability tools. I cannot provide too many details because I am not working directly on the analytics part.

What needs improvement?

I think in the near future, we want to have Splunk Enterprise Security complemented with Splunk SOAR because we have been checking the administrations. It is pretty cool, considering the things that you can do with Splunk Enterprise Security and Splunk SOAR together.

Resource usage can probably be described as an area with shortcomings in the product where improvements are required.

Our company just saw the latest version of the tool here in the Gulf. I am not sure, though, about it because what Splunk showed us was really impressive.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years. My company is a customer.

What do I think about the stability of the solution?

It is a stable solution. At my company, there are two Splunk admins. Splunk is so stable that though there are two Splunk admins in the company, nobody complains that something is not working. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, the tool is awesome since you can add or reduce your resources in an easy way.

How are customer service and support?

The solution's technical support offered to users could be much more. At times, I get answers related to Splunk from the support team, which I feel are available on Google. I rate the technical support a seven or eight out of ten. I feel that sometimes the tool's support team uses Google to provide me with answers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

It was harder to get it working and configured correctly in the past. Things have changed a lot since the first version of the tool was released. I honestly feel comfortable anytime the tool releases something new to be deployed or if there is a new upgrade.

The solution is deployed on an on-premises model. I use the cloud services offered by Azure and AWS.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is not a cheap product, but I think it is worth every dollar that you pay.

What other advice do I have?

Considering that the initial configuration is difficult, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
January 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
reviewer1880670 - PeerSpot reviewer
Senior Director, Detection Engineering Cyber Defense Services at a insurance company with 5,001-10,000 employees
Real User
Top 20
Jul 9, 2024
Offers users with a single-point-of-view dashboard for incident response
Pros and Cons
  • "It is a very stable solution. I never really had a hiccup with the tool."
  • "The area of concern revolves around the fact that Splunk is an expensive product."

What is our primary use case?

I use the solution in my company, and most of the use cases are security-specific. My company uses it to transfer from our detection engineering team to our incident response team. For observability, our company is looking for security events within the tool, and we are logging all the critical security infrastructure and security-relevant logs to a platform for security operations.

How has it helped my organization?

The tool has helped to streamline our company's mean time spent in understanding security-relevant events and mitigating those risks.

What is most valuable?

Some of the tool's best features are RBA and UBA. I also like the tool's single point-of-view dashboard for incident response. The case management area is one of its good features.

The tool has reduced the mean time needed to resolve. The reason is that the dashboard offers a single point of view, especially in areas where people aren't spread out. Our company is getting all the relevant data in there, and we are able to identify the problem instead of having to go to multiple tools or different interfaces.

It is very important for our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. It is our company's way of understanding what is going on in our environment, and then it is our way of handling security events, relevant events, mitigating risk, understanding risk, quantifying risk, producing metrics, and everything else.

Splunk Enterprise Security provides our company with the relevant context to help guide our investigations. The tool has allowed us to gain better visibility and accuracy into security events.

The tool has helped our company improve the resiliency of our security operations. This is based on the fact that we don't have full adoption of the tool for all users in our organization, especially not Splunk Enterprise Security.

My company uses the tool for security operations, and we have built our security operations around Splunk based on what it can do and its performance.

What needs improvement?

I think Splunk is already improving its products. Some of the features that Splunk has been bringing out, like Splunk Attack Analyzer, while covering some of the other areas, like regulatory compliance and asset security, are good. It is just a matter of the customers being able to see the new features introduced by Splunk and get a demo to see if it makes sense for their work.

I already have Splunk Enterprise Security set up. My company is interested in seeing Splunk Attack Analyzer, and that is why we are dealing with Splunk's point of contact right now.

The area of concern revolves around the fact that Splunk is an expensive product. Splunk's expensive nature is an aspect where improvements are needed.

For how long have I used the solution?

I have been using Splunk Enterprise Security for six to seven years.

What do I think about the stability of the solution?

It is a very stable solution. I never really had a hiccup with the tool. Even for migrations or anything, our company has never had to use Splunk's partners, and it has been a seamless process.

What do I think about the scalability of the solution?

The tool's scalability has been good, but it depends on the organization and how Splunk is being adopted there.

How are customer service and support?

The solution's technical support can be hit or miss, but it is mostly positive. I can't give you all the scenarios, but the one thing that I do like about Splunk is that if there ever is a hiccup, a simple phone call from our end can ensure that Splunk's technical team takes care of our problems. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have used many products in the past, but they were not in my present organization. It has been a long time since I used some products, as it was done back during my engineering days. I used to use HPE ArcSight. I have been through McAfee products, such as McAfee Nitro, back in the day. I have been an active Splunk business owner for almost a decade now.

How was the initial setup?

The product's initial setup phase has been perfect since our company uses the cloud services offered by Splunk.

The solution is deployed on the cloud services offered by Splunk.

What about the implementation team?

The reseller that my company gets in touch with to help with the implementation part is called GuidePoint Security. My company's experience with GuidePoint Security has been good.

What was our ROI?

I think that based on my experience in the organizations that I have been in with Splunk, the tool definitely fetches a return on investment because it allows us to streamline security-relevant events that we need to take care of quickly. Overall, the tool saves us from any impact on our finances and business.

What's my experience with pricing, setup cost, and licensing?

Most of Splunk's customers are trying to find ways to keep the pricing from the ingest licensing model of Splunk down. What that comes down to is that we have to manage the platform. For our company, being a security enterprise and using it for security-relevant data allows us to streamline and control the ingest licensing model because we don't put in a lot of stuff in the tool. We have other things that we output to different data lakes. Splunk has always been on the expensive side.

What other advice do I have?

The ease of deploying the tool, its great customer service, and the development you can do within the tool is very seamless, so I would recommend the product to my peers since it is a great solution.

I rate Splunk Enterprise Security a ten out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Focused ops analyst at a financial services firm with 10,001+ employees
Real User
Top 20
Jul 8, 2024
Has the best search capabilities by far
Pros and Cons
  • "I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have."
  • "There's been a big push for SBC compute over the ingestion model, which will hamper us."

What is our primary use case?

We use the solution for monitoring and detection and for threat hunting.

How has it helped my organization?

On the threat-hunting side, we can easily hunt down what we're looking for because Splunk's language parses the data coming in and allows us to utilize it to filter down through the data we need.

What is most valuable?

I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have. It's helpful for doing an investigation, whether that's an incident response or threat hunting.

It is important to our organization that Splunk Enterprise Security provides end-to-end visibility into our environment. That way, we can see where the data is throughout the entire process, depending on where we are in the incident.

Splunk Enterprise Security has helped improve our organization’s ability to ingest and normalize data.

Splunk Enterprise Security has, by far, the best search capabilities. It ties that into alerts and notables, allowing you to refine what you want to see in your data.

What needs improvement?

There's been a big push for SBC compute over the ingestion model, which will hamper us. We're trying to increase our search counts with things like risk-based alerting, and I think that change will hinder our process.

For how long have I used the solution?

I have been using Splunk Enterprise Security for eight years.

What do I think about the stability of the solution?

Splunk Enterprise Security is a stable solution.

What do I think about the scalability of the solution?

Splunk Enterprise Security is a scalable solution.

What's my experience with pricing, setup cost, and licensing?

I think we recently switched to the SVC pricing compared to the ingest pricing. I don't know if that was the right move for us.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kutay KOCA - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 51-200 employees
Real User
Top 5
Mar 6, 2024
Is user-friendly, can easily monitor multiple environments, and reduces alerts
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Security is website activity monitoring."
  • "While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive."

What is our primary use case?

We use Splunk Enterprise Security to monitor our network environment for abnormal activities and threats.

How has it helped my organization?

We easily monitor multiple cloud environments with Splunk Enterprise Security.

Insider threat detection helps our security posture.

I use the threat intelligence management feature whenever I do a threat analysis.

When Splunk detects breaches and malicious activities it notifies our IT team so they can analyze the notifications and respond accordingly.

Splunk has helped our organization by allowing us to gain valuable insight through the analysis of large datasets.

The customizable dashboards are user-friendly and visually appealing.

It has helped reduce our alert volume.

It has helped speed up our security investigations.

What is most valuable?

The most valuable feature of Splunk Enterprise Security is website activity monitoring.

What needs improvement?

While Splunk Enterprise Security offers valuable features, its cost is high and could be more competitive.

For how long have I used the solution?

I have been using Splunk Enterprise Security for around five months.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

How are customer service and support?

We frequently connect with the support team to review our options. They resolve our issues quickly.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use IBM QRadar but Splunk Enterprise Security is more functional and user-friendly.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Security is expensive.

What other advice do I have?

I would rate Splunk Enterprise Security eight out of ten.

For someone who wants to use the cheapest solution, I would tell them that this is the best solution and worth the cost.

I recommend Splunk Enterprise Security to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Praveen-Kadali - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Real User
Jul 18, 2023
Excellent data dashboards, visualization effects, and threat detection
Pros and Cons
  • "Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects."
  • "We will receive alerts only for the administrators and deployment servers, but not for all servers."

What is our primary use case?

We provide services to our clients as a security operations center and we utilize Splunk Enterprise Security for enterprise security purposes, encompassing various use cases based on client requirements. These include network attacks, malware-related attacks, inbound traffic-related attacks, recurrent activities, web-related detections, internal detections related to root flows, and service account-related use cases.

We are working to secure the enterprise's networks, devices, and infrastructure, as well as enhance overall security. Our goal is to monitor and protect against all types of external cyber-attacks. We will diligently monitor the systems and address any issues at the earliest stage possible.

Splunk Enterprise Security can be deployed both on-premises and in the cloud. We have primarily deployed the solution on Splunk Cloud.

How has it helped my organization?

We utilize Splunk Enterprise Security for monitoring multiple cloud environments. By employing an API, we can deploy various forwarders within Splunk. These forwarders gather logs from diverse cloud sources and other types of sources. Consequently, we have the ability to install an API from the Splunk store, enabling us to seamlessly connect with cloud sources such as CloudWatch, AWS, and other similar platforms. Splunk Enterprise Security offers comprehensive visibility across numerous environments.

Splunk Enterprise Security offers excellent threat detection capabilities to help our organization identify unknown threats. Additionally, we utilize threat feeds that index various anomalies. We have integrated threat intelligence platforms, which provide indicators such as advisories and engagement in case of compromises and attacks. This integration assists us in preventing attacks within our environment. Initially, we can obtain this information through the threat feeds. Consequently, we can restrict and block operating systems either within Splunk itself or through other security tools.

We also utilize threat intelligence. We have access to threat feeds from various sources, such as VPN. The threat intelligence management feature allows us to collect detailed information in the event of a data breach affecting an organization on other websites or within the dark web itself. We receive such information, along with details of any attacks or incidents occurring in different environments worldwide. We can obtain these threat feeds instantly through the cyber news channel mentioned.

The threat topology and MITRE ATT&CK features are integrated, allowing us to obtain the tactics, techniques, and processes necessary to solve any remediation process. By deploying the TTP MITRE ATT&CK framework in any use case, we can acquire a detailed explanation and determine the appropriate course of action to follow. Checking the MITRE enables us to easily resolve and remediate any issues. This helps us address any errors or crashes effectively, by following the simple steps outlined by MITRE. It allows us to easily identify and rectify issues, without the need to involve a senior person if they are unfamiliar with the specific use case. Additionally, it enables us to quickly verify and provide remediation, specifically tailored to the respective team that needs to take action.

Splunk Enterprise Security's ability to analyze malicious activities and detect breaches is advantageous to me. When compared to other tools I have used previously, it involves a straightforward SQL query, allowing me to quickly modify the reports in less than five minutes.

Splunk Enterprise Security has helped us detect threats faster. We can integrate multiple security tools, and we can retrieve logs at any time using simple queries, utilizing various indexes and forwarders. These components handle log parsing and aggregation, enabling us to easily identify all the security rules detected using Splunk. For instance, if we provide a hostname or IP source, we can obtain a list of the security details detected in that specific instance.

Splunk Enterprise Security has helped our organization reduce the threats and breaches from security attacks across various threat factors.

Our clients quickly realize the benefits of Splunk Enterprise Security, which is why they have continued to use it for so many years.

Splunk Enterprise Security has helped us reduce our alert volume. The total reduction in volume depends on the new use cases or devices that are onboarded. Initially, there may be a high alert volume, but we will analyze and work based on those alerts. Through this process, we cannot definitively state the exact percentage reduction, but it does significantly reduce the number of false positives in the environment, thanks to fine-tuning the use cases.

Splunk Enterprise Security has helped accelerate our security investigations. Splunk also offers the Phantom SOAR, although I am not currently utilizing it. However, I am familiar with the Splunk platform, which can automate the process and promptly detect and block various types of actions. We can also easily analyze the Splunk programming language.

Splunk can save our analysts ten minutes of additional time compared to our previous solution when resolving alerts, provided that we have the necessary query knowledge. 

What is most valuable?

Recently, Splunk upgraded to version 9.0.02, which includes excellent data dashboards and visualization effects. This upgrade makes it easier for me to implement all the dashboards. I have created a dashboard that showcases all the VPN monthly data in one place, which is a beneficial feature of the new visualization effects.

What needs improvement?

There are deployment servers and other servers, and sometimes Splunk may encounter issues if there are non-reporting devices. We will receive alerts only for the administrators and deployment servers, but not for all servers.

When upgrading Splunk, we encounter certain issues. For instance, it does not accept older versions of the other tools we use. This is the main problem. For example, if we are using a ticketing tool or any other XDR or EDR solutions, we need to upgrade them when we upgrade Splunk. During this process, we will encounter some difficulties, resulting in delays. Ideally, the upgrade process should first accept the current versions and then prompt for an upgrade, allowing us sufficient time to upgrade the other solutions. This helps ensure business continuity, although it may introduce some delays in upgrading all these processes.

For how long have I used the solution?

I have been using Splunk Enterprise Security for five years.

What do I think about the stability of the solution?

Splunk Enterprise Security is stable.

What do I think about the scalability of the solution?

We are satisfied with the scalability of Splunk Enterprise Security. It can increase its capacity and functionality based on our demands.

How are customer service and support?

Splunk technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used ArcSight for Level 1 monitoring in my previous company, and my current company was using Splunk Enterprise Security when I joined.

What was our ROI?

We have witnessed a 60 percent return on investment due to the security that the solution offers to our organization.

What's my experience with pricing, setup cost, and licensing?

Unlike other security tools, Splunk provides a fixed amount of gigabytes per day, and we are required to pay for any additional usage beyond that limit, in addition to our monthly cost. I believe this pricing structure is reasonable for medium and large organizations.

What other advice do I have?

I rate Splunk Enterprise Security nine out of ten.

An organization that wants a CM solution but prefers to go with the cheapest option may work for a small organization, but not for medium and large ones. Splunk Enterprise Security is worth the cost for larger organizations.

Splunk Enterprise Security is deployed in a single location where it collects logs from various assets, infrastructure, and security tools. It serves as a monitoring tool, allowing us to view all the logs in a unified platform, including security tools, network scanners, portability management tools, and other infrastructure components such as Windows servers, Mission servers, and devices. Integration of these components occurs through different platforms like SCM or other platforms, enabling us to monitor everything in a single user interface using Splunk.

Maintenance is necessary for updates and patches. Additionally, we must be prompt with deployments as we need to monitor the health checks of the devices reporting to Splunk. It's crucial to remain active in this process to avoid any potential impact, so we should be mindful of that. Two admins are usually enough for maintenance, and if we encounter any issues, we can contact Splunk client support.

Resilience is important to capture all threat activities and threat speeds, such as IOCs, but we primarily focus on the ESF application. We integrate various threat intelligence platforms, including Splunk, which provides threats from different sources.

I recommend Splunk Enterprise Security as long as it fits within the budget.

Splunk Enterprise Security's single pane of glass enables us to easily monitor everything from one centralized location. Additionally, with its simple query language, we can retrieve all the logs in one place and generate reports quickly. This is exactly what security personnel require: fast reports and comprehensive log monitoring. It allows us to efficiently check all the security tools simultaneously. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Devin Zayas - PeerSpot reviewer
SIEM engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Jul 12, 2024
Fantastic tool that we couldn't do our work without
Pros and Cons
  • "It has increased our business resilience. It's a top-of-the-line SIEM security product. It's the best tool for our security analysts which helps them do their job better. That then protects our company from adversary actors."
  • "I've never had too many issues with the stability. Years ago we had indexes crash but that was more on us. We didn't understand how to properly size Splunk."

What is our primary use case?

Our use cases are mostly for security and detection, basic use cases. It's always been a security use case. We never used it for observability or ITSI. 

Our analysts use it a lot.

What is most valuable?

I like that it's a review panel, you can see all of your alerts. Another valuable feature is that it integrates with other apps like UBA and SOAR. 

I also like the guided alert creation. The guided alert creation is useful, especially for new people who don't know CPL. 

It's a premium app, it's easy to use and intuitive. 

Enterprise Security has one pane of glass for all of our alerts. We still use the Enterprise Security page where we keep track of everything. 

It's very important to us that Splunk offers end-to-end visibility into our environment. It has the ability to identify any security events or if data is reingested, we'll get an alert for that. End-to-end visibility is very important for a mature security program.  

Splunk helped to ingest and normalize data. Anytime that we put data in, we always normalize the SIEM model. ES runs off of that so it helps us to dot our I's and cross our T's. It helps us to use our data effectively.

It has tools to reduce our alert volume. We get a lot of alerts. It's more of a tuning thing than anything that the app can help with. 

It provides us with the relevant context to help guide our investigations. It's really useful in that aspect. 

It hasn't reduced our MTTR. SOAR would do that. It has helped our mean time to detect. 

It has increased our business resilience. It's a top-of-the-line SIEM security product. It's the best tool for our security analysts which helps them do their job better. That then protects our company from adversary actors. 

What needs improvement?



For how long have I used the solution?

I have been using Splunk Enterprise Security for about five years. 

What do I think about the stability of the solution?

I've never had too many issues with the stability. Years ago we had indexes crash but that was more on us. We didn't understand how to properly size Splunk. If you work within the required parameters, it's stable. 

How are customer service and support?

Their support is great. I've never had any issues with them.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was pretty straightforward unless you add a search head cluster. Then it becomes a lot more complicated very fast. Other than that, it's not too bad. It's pretty simple and intuitive. I've done it before and it's not difficult especially if you have the docs to help you. 

What was our ROI?

I can't speak to the dollar amount but we see ROI in the way that it helps the analysts to better do their work. It helps keep track of things and having one pane of glass for all things data. 

What other advice do I have?

I would rate Splunk Enterprise Security a nine out of ten. It's a top-of-the-line product. It allows analysts to do their jobs better. It's a single pane of glass. It's a fantastic tool that we couldn't do our work without. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2499705 - PeerSpot reviewer
Head Senior Manager, Security Operations Center at a financial services firm with 10,001+ employees
Real User
Top 20
Jul 10, 2024
Helps us normalize our data because it comes with predefined dashboards
Pros and Cons
  • "The most valuable function is the notable events. When I joined the team, I asked them what they could currently see, and they said nothing. I was pretty shocked. I know for a fact that they're using Enterprise Security or at least they had purchased it. I told them that there are several dashboards within Splunk that we can leverage. There is also notable events where we can see potential incidents or potential alerts about the infrastructure and the network itself."
  • "I would like to have fraud detection features. Fraud is within the same turf as with security operations. Fraud and cybersecurity work hand in hand. I would like to have detection capabilities, or at least dashboards in Enterprise Security for fraud."

What is our primary use case?

We use Splunk Enterprise Security for a lot of use cases. We use the predefined use cases and dashboards for AWS, notable events, endpoint detection network, and audit notable events.

What is most valuable?

The most valuable function is the notable events. When I joined the team, I asked them what they could currently see, and they said nothing. I was pretty shocked. I know that they were using Enterprise Security or at least they had purchased it. I told them that there are several dashboards within Splunk that we can leverage. There is also notable events where we can see potential incidents or potential alerts about the infrastructure and the network itself. 

The dashboards give us numbers for malware infection. So long as those dashboards are actionable, they help the SOC team a lot.

It's important to respond to incidents in a timely manner. Having end-to-end visibility across the board equips the team to make sure that whatever incident happens, it has a very minimum impact on the business. It also allows us to fix things that need to be fixed immediately. That's the asset of having end-to-end visibility across the board.

Enterprise Security really helps us normalize our data because it comes with predefined dashboards, so we only need to ingest the logs and Splunk will do the work to display what we need to see on a day-to-day basis.

When we started using Splunk, we had tons of false positives. We reduced our alerts by 90%. Most of our alerts now are actionable.

What needs improvement?

I would like to have fraud detection features. Fraud is within the same turf as with security operations. Fraud and cybersecurity work hand in hand. I would like to have detection capabilities, or at least dashboards in Enterprise Security for fraud. 

There's already a fraud offering from Splunk for fraud use cases but it's different. I need to get professional services for me to get that feature. It would be much more cost-efficient for customers if all those dashboards could be readily available within ES.

For how long have I used the solution?

I have been using Splunk Enterprise Security since I joined my company in 2019, so it's been roughly five years.

What do I think about the stability of the solution?

Cisco just acquired Splunk so I expect the stability to still be the same since Cisco is established. 

How are customer service and support?

I would rate support a nine out of ten because there's always room for improvement. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate Splunk Enterprise Security an eight out of ten. To make it a perfect ten, I would like to see them implement the fraud detection features. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.