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Risk Manager at Samapartners
Real User
Helps reduce alert volume, speeds up investigations, and can monitor multiple environments
Pros and Cons
  • "Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data."
  • "The threat detection system has room for improvement."

What is our primary use case?

As a software analyst, I utilize Splunk Enterprise Security for security purposes, including threat hunting on developed and customized applications for vulnerability management. I also use it to display dashboards, analyze data, and address alerts.

We implemented Splunk Enterprise Security to consolidate all our security data into a single platform. This has enhanced our visibility into our security posture and the potential threats we face.

How has it helped my organization?

Splunk Enterprise Security enables us to monitor multiple cloud environments, which is crucial for receiving real-time email alerts in the event of critical incidents. However, directing me to the source can be time-consuming compared to the verified swim methodology used by SIEMs. For my application, I have approximately ten million records. Directing me to the service code takes two minutes to instruct them to view the file using VLOOKUP. However, sending it to the capital takes about half an hour.

The ability to monitor multiple environments is excellent. We have customers who use Splunk Enterprise Security both on-premises and in the cloud. Both options have their merits, depending on the specific needs of the customer. If a customer has the required resources, the cloud is often the most suitable solution.

The robust threat detection capabilities of Splunk are essential for our project. However, it's crucial to manage user access carefully. While we need to grant access to certain users, we must not provide them with unrestricted capabilities. Splunk's granular access control feature empowers administrators to customize user permissions, ensuring that only authorized users have access to the necessary features.

Splunk's threat topology helps us identify the scope of an incident. This is crucial due to the high likelihood of unauthorized data being compromised, necessitating prompt incident detection.

Splunk Enterprise Security has facilitated the timely detection of threats, enabling us to swiftly customize it to identify a wider range of threats and potential risks. We can incorporate external scripts for enhanced threat intelligence and threat-hunting capabilities.

Before implementing Splunk Enterprise Security, we relied on a patchwork of other tools, each requiring manual implementation for data collection, rule definition, and threat identification. This approach was not optimized and occasionally resulted in delayed threat detection. Limiting our focus to device security alone proved insufficient, as it lacked the real-time threat actor intelligence and activity insights provided by Splunk Enterprise Security. Our reliance on licensed development restricted us to pre-built alerts or manually uploaded scripts for mitigation and response.

Splunk Enterprise Security has helped reduce our alert volume.

Splunk Enterprise Security has helped speed up our security investigation time.

What is most valuable?

Three features stand out for me: the SDK for writing Python, the customizable and adaptable diagnostic dashboard, and the optimizer for collecting data.

What needs improvement?

The threat detection system has room for improvement. The critical aspect for an organization is the timely detection of incidents. If the rules are not defined correctly, threats may not be detected in real-time, resulting in incidents being detected months or even years after they occur.

Buyer's Guide
Splunk Enterprise Security
June 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Security for almost seven years.

What do I think about the scalability of the solution?

I would rate the scalability of the solution eight out of ten.

I would rate the resilience an eight out of ten.

How are customer service and support?

I contacted Splunk support once for a separate product.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment was straightforward for me, likely due to my extensive experience using Splunk. When implementing the solution, we begin by defining customer needs and requirements to optimize Splunk. This involves identifying the systems necessary for daily use and ensuring the protection of the integrated licenses and external apps in the Splunk environment. This protection encompasses program security, cloud-based security, and data analysis for specific apps. Additionally, we configure personal authentication for private applications.

The deployment time is dependent on the specific requirements and can range from two to ten days.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

Splunk Enterprise Security has delivered a return on investment through its effective threat detection and vulnerability response capabilities. We have successfully demonstrated this positive impact on our customers through comprehensive reports.

What other advice do I have?

I would rate Splunk Enterprise Security nine out of ten.

While there may be cheaper solutions available, they lack the optimizer, dynamic dashboard, and security APIs that Splunk offers. These capabilities are not found in other solutions.

Maintenance is minimal for updates only.

When using Splunk Enterprise Security, ensure that optimization is performed correctly to minimize response times and resource consumption.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2239902 - PeerSpot reviewer
Cyber Security at a financial services firm with 5,001-10,000 employees
Real User
Top 20
Integrates well, provides good visibility, and helps to identify things that can lead to a larger problem
Pros and Cons
  • "Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
  • "Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."

What is our primary use case?

At a high level, its use cases are related to security monitoring, log aggregation, and a little bit of analysis related to incidents or fraud.

How has it helped my organization?

Splunk Enterprise Security has created better visibility for us on the cybersecurity type of events and issues. We are still maturing, but where we have seen some growth is getting better data, knowing what data to look at, and how to understand that data.

It has end-to-end visibility into our cloud-native environment. This is extremely important for us because of the type of business we do. We have a lot of PII data and a lot of compliance data on which we have to maintain very tight controls, so it is extremely important that we are able to put that in the cloud and monitor and watch our environment very closely.

It has reduced our mean time to resolve, but we are still maturing. We have got a lot of maturing to do. We have got a lot of growing to do. We have also been limited on the staff to be able to get the full realization of what we can get out of it yet, so that is a place where we are continuing to grow.

It has improved our business resilience. We have been able to identify things that could have presented a larger problem for us financially or legally through various events. We have been able to leverage the data there. We have been able to maintain that data and support that data. It does the job. It meets the needs.

Splunk has not helped to predict problems in real time because we have not yet matured to that place, but we need to. Generally, it has been helpful, but we know that we have got a lot of growing up there. We still have not got everything identified and captured in the space we want to be able to do better analysis.

Its ability to provide business resilience by empowering our staff is really high. Empowerment is great, but we have a resource problem, so we have not quite realized where we could be. 

We monitor multi-cloud environments. We have three of them. It is difficult to monitor them currently with Splunk. We are living in a highly regulated stack and a very little regulated stack and the ability to get a single pane of glass for all of that is very difficult.

What is most valuable?

Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us.

What needs improvement?

Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market.

In terms of scalability, it is hard to forecast where you are going. There is room to improve there.

For how long have I used the solution?

I have been using this solution for about five or six years.

What do I think about the stability of the solution?

I would rate it eight out of ten in terms of stability. Where there has been ambiguity for me is that I recently had system stability issues that were beyond my control. They were part of my solution, and I was not aware that Splunk was accountable for it. It got quickly resolved, but there was a gap there that created pain for my business.

What do I think about the scalability of the solution?

We have not had any issues. We also have not had any detriment, but it is hard to forecast based on where you are going from a business perspective, at least with the models and the account teams that I have been working with. There is room to improve there. 

How are customer service and support?

It has been a rocky road. I have been through a road where I have had limited to little engagement or support. I am on the cusp of a large turnaround, meeting with my client team and dialoguing through it. Based on the history, I would probably rate their sales support a four out of ten. Going forward, I would rate their sales support an eight out of ten. They are in the right direction. I would rate their technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using the same solution for five or six years. It was selected before I joined, so I do not know.

How was the initial setup?

I joined after it was implemented. What I am working on now is the technical depth. I am spending a lot of time with the teams there for direction strategy. Splunk has done a great job there, specifically in pulling the right resources to bear. I had executive briefings directly with executives today where we had an opportunity to talk about different components of our solutions and our stacks, and it has been very good.

What was our ROI?

We are in a growth state right now. We have seen an ROI, but anticipating any point in the future is a little difficult, so it is a mixed response. Our scale is not quite clearly defined to be able to put it to a metric or to tie it back to consumption use. There is a little bit of autonomy in there to over-adjust and still find that we can true-up in a better space. That has been good for us, but if you let that run away from you, then you start to get in trouble. 

We have not seen any cost-efficiency. We have seen our usage and needs grow, so we have seen Splunk go up in cost for us. We have not quite realized any efficiencies yet. It is also indicative of our maturity model.

What's my experience with pricing, setup cost, and licensing?

The licensing is good, but the pricing absolutely needs some work. It is very high. One thing that they put in a contract, but they do not emphasize it enough is true-ups on usage based on the quarterly consumption. They do not follow that methodology. They let a customer use, use, and use, and then at some point, a true-up occurs, and it is a large cost. There is an opportunity to do a quarterly track type of true-ups as per the agreements out there. That would put them in a position where customers are able to plan on, forecast around, and work through volume adjustments that may occur in their environment. 

The other place where Splunk could spend time is the scale-up and scale-down model. Scale-up is easy where you get more business, and it is easy to add more capacity, whether it is storage or SVUs, but when you need to scale down because of a change in a business, it does put customers in a position where they are locked in, and there is no way to maneuver around that. 

Which other solutions did I evaluate?

We do an evaluation annually. It is important for us to do a market comparison and make sure we are looking at options in our work. What makes Splunk Enterprise Security competitive is the variabilities that they bring to the table for the overall solution. It has things like APIs that you can tie into. There is also the bonus functionality of being able to do analytics there. User behavior analytics is important for us.

What other advice do I have?

I would rate Splunk Enterprise Security an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
June 2025
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
861,524 professionals have used our research since 2012.
reviewer2238942 - PeerSpot reviewer
Cloud Cybersecurity Engineer at a tech services company with 10,001+ employees
Consultant
Top 20
Predicts, identifies, and solves problems in real time
Pros and Cons
  • "The most valuable feature is the incident dashboard, and the extensive use of correlation searches, which isn't available with a standard Splunk search package. This feature is important to me because it enables SOC analysts to do their job more efficiently and be able to investigate or mediate incidents at a faster pace."
  • "A lot of people are averse to using new tools so if they make it even more user-friendly than it already is, I think that could go a long way."

How has it helped my organization?

Enterprise Security has reduced our mean time to detection to results. It used to take 25 to 30 minutes and now it's down to less than ten minutes. 

Our customer has been far more satisfied with our incident response and remediation since we adopted Splunk several years ago.

Our time to value was within a few weeks to a month.

What is most valuable?

The most valuable feature is the incident dashboard, and the extensive use of correlation searches, which isn't available with a standard Splunk search package. This feature is important to me because it enables SOC analysts to do their job more efficiently and be able to investigate or mediate incidents at a faster pace.

Another benefit is the expansion of the use of ITSI, SOAR, and now Mission Control being able to holistically monitor an environment with one tool. Also with Mission Control, we have the ability to have one interface.

It's very easy to monitor a single cloud with ES solutions. I've worked with several other SIEM tools before and Splunk does it better.

Splunk's ability to predict, identify, and solve problems in real time is good. They do it better than other tools.

What needs improvement?

I am looking forward to their expansion of the use of AI. Using AI in the user interface will go a long way because one of the challenges in my organization is getting other people to use Splunk. A lot of people are averse to using new tools so if they make it even more user-friendly than it already is, I think that could go a long way.

For how long have I used the solution?

I have been using Splunk Enterprise Security Enterprise for three and a half years. 

What do I think about the stability of the solution?

Stability is excellent. It is the most stable SIEM solution I've worked with.

What do I think about the scalability of the solution?

Scalability is excellent. If you need to add more capacity, you can add more indexes, and more search heads as you need. The environment stays stable as you're doing it if you do it the right way. 

My environment is about nine indexes, four search heads, and about 800 GBs a day.

How are customer service and support?

Their support is excellent. Every case I ever had to put in has been handled and resolved in a matter that I would hope for many support tickets.

I would rate them a ten out of ten because they are much more responsive than a lot of other vendors I've worked with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

There are mostly pros when comparing Splunk to its competitors because it collects data and analyzes it. It analyzes data better and in a more detailed, documented, and organized fashion than any other SIEM that I've worked with.

I have worked with Microsoft Sentinel and ArcSight.

How was the initial setup?

I was involved in the initial setup with the help of their professional services. It was complex at first because my colleagues and I did not know the application that well. There was definitely a learning curve but once we started to understand how to design it the proper way and how to manage it the proper way which made things a lot easier.

What's my experience with pricing, setup cost, and licensing?

It's more expensive than the other tools but it's worth it. Every penny is worth it. They do analytics better. They do security investigations better. They do everything better.

What other advice do I have?

I would rate Splunk Enterprise Security a ten out of ten. I have worked with other SIEM solutions before and Splunk is the best one.

The biggest value I get out of attending a Splunk conference is getting to network with other people within my same account under my same account manager. I appreciate the ability to go to sessions about different support products that my organization doesn't use and try to help myself understand how some of these tools are used and how I could encourage my organization to use them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2205072 - PeerSpot reviewer
Cyber Security Engineer at a university with 5,001-10,000 employees
Reseller
The analytical features helped us reduce our alert volume by 30 to 40 percent
Pros and Cons
  • "I like Splunk's data aggregation and search capabilities."
  • "Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky."

What is our primary use case?

Splunk Enterprise Security is a SIEM solution we use for security compliance and threat detection. 

How has it helped my organization?

Splunk helped us fulfill our requirements for security compliance and auditing. It also protects us from attacks. We can quickly notify our customers if they are facing any attack or breach. 

The solution's analytical features helped us reduce our alert volume by 30 to 40 percent. Splunk significantly speeds up our security investigations. 

What is most valuable?

I like Splunk's data aggregation and search capabilities. The insider threat detection features are handy, and Splunk's user behavior analytics are solid. It's one of the best tools for UBA. It covers everything. 

Splunk's Threat Intelligence Management draws from 10 to 15 open-source sites in real-time, enabling us to correlate our data with the IOCs. It helps us detect zero-day attacks. Splunk's threat topology and MITRE ATT&CK framework cover everything, including endpoints and application security from Layer 3 to Layer 7. Most queries are available out of the box. 

It's a fantastic tool for monitoring your environment. It allows you to do some granular analysis and see which assets are part of an attack. When breaches occur, you can quickly search your entire environment. It speeds up our threat-hunting process. 

What needs improvement?

Splunk could add more ways to manage archiving and storage. There isn't a web interface. You can do this on the SaaS version, but the on-premise platform doesn't have this option. It has other things but no option for remote NAS. I would like to have a personal web interface where I can specify how long logs should be stored. To have this readily available on the web, you need to adjust some settings on the backend. That is tricky. 

For how long have I used the solution?

I have used Splunk Enterprise Security for four years. 

What do I think about the stability of the solution?

I rate Splunk Enterprise Security nine out of 10 for stability.

What do I think about the scalability of the solution?

I rate Splunk Enterprise Security nine out of 10 for scalability.

How are customer service and support?

I rate Splunk support eight out of 10. 

How would you rate customer service and support?

Positive

How was the initial setup?

Deploying Splunk is straightforward, but it requires some preparation. After you get your platform ready, the onboarding is easy. It isn't rocket science. Configuring visualization is also simple. It doesn't require much maintenance on our end because we have an SLA. 

What's my experience with pricing, setup cost, and licensing?

I work on the technical side, so I don't know precise figures. However, I know that Splunk is a premium product, so it's somewhat costly. Still, you get a lot of unique features for the money. 

You can choose the cheapest solution, but that will only help you achieve compliance in the near term. However, over time, you will begin to realize that there are so many security gaps that your team can't address. You need a solution like Splunk to maintain long-term security compliance. 

What other advice do I have?

I rate Splunk Enterprise Security 10 out of 10. My advice to Splunk users is to keep it simple. You don't need to complicate things or bring in AI and ML. Focus on the fundamentals like data onboarding and extraction, parsing, visualization, etc. Keep your dashboard simple, so it's easy for the end-user to understand. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1260045 - PeerSpot reviewer
Senior Analyst at a computer software company with 11-50 employees
Real User
Enables us to use rules to segregate data and restrict our clients from seeing each other's data
Pros and Cons
  • "Splunk's strongest suit is its user interface. We can integrate multiple solutions and adjust settings in the Splunk interface."
  • "Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model."

What is our primary use case?

We implement Splunk Enterprise Security for our clients. It's a security tool that centralizes data in one location, so we can gain some insights from it. We can also use it to create alerts. For example, let's say we want to find an incident in real-time, but we can't sit in a single place and stare at the screen. We can create alerts that send us an email notification or automate a response. 

How has it helped my organization?

Splunk helped us reduce our alert volume because we could optimize our risk-based user analytics. I estimate that we decreased alerts by around 20 percent. Splunk Enterprise Security speeds up security investigations.  

What is most valuable?

Splunk's strongest suit is its user interface. We can integrate multiple solutions and adjust settings in the Splunk interface. It's easy to manage multi-cloud environments because we can use rules to segregate the data and restrict our clients from seeing each other's data. Splunk has a lot of plugins and add-ons that provide a lot of information about our cloud and on-prem environments.

Splunk's MITRE ATT&CK framework is excellent, but I haven't used it for investigation. I'm primarily involved in implementation and development. Splunk Enterprise Security is solid detection-wise and faster than many other SIEM solutions. 

We already have an antivirus solution in our environment, so Splunk detects viruses based on that. Once the antivirus detects something, it generates an incident in Splunk that we can investigate. The detection time depends on a few factors, but we can detect a threat in two to five minutes under ideal conditions. 

What needs improvement?

Splunk could improve its default machine-learning models. Also, Splunk Enterprise's native threat intelligence isn't that good. I prefer a custom threat intelligence model. 

For how long have I used the solution?

We have used Splunk Enterprise Security for more than three years.

What do I think about the stability of the solution?

Splunk Enterprise Security has gone through multiple versions, so the product is mature and stable. It's currently on version 9. 

What do I think about the scalability of the solution?

We can scale Splunk Enterprise Security horizontally or vertically. It isn't a problem. 

How are customer service and support?

I rate Splunk support 10 out of 10. Splunk has better support than other vendors I've worked with. It's better than IBM support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously partnered with IBM and used QRadar as our SIEM. Splunk is faster, and I like the look and feel better. If you are looking for the cheapest solution, some free open-source SIEM solutions exist. They can do many of the same things that Splunk can do but maybe not at the same scale. 

How was the initial setup?

One person can deploy Splunk Enterprise Security in 15 to 20 days, depending on the architecture. It takes less time to deploy on the cloud. The solution requires some maintenance. We need someone there to monitor it in case there are issues. Three people are responsible for maintaining Splunk. 

What's my experience with pricing, setup cost, and licensing?

Splunk costs a little more than other SIEM solutions. It would be nice if they could bring the price down a little. 

What other advice do I have?

I rate Splunk Enterprise Security nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer2182467 - PeerSpot reviewer
Director of Security Engineering and Operations at a legal firm with 1,001-5,000 employees
Real User
Helps us reduce the volume of alerts we receive and speed up our security investigations
Pros and Cons
  • "The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions."
  • "It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."

What is our primary use case?

We use Splunk Enterprise Security as our primary security event manager. We collect data from various log sources into our Splunk SIEM to build context around what is happening in our environment. We then use the capabilities of Splunk Enterprise Security and other tools to enrich this data and help us manage the data, events, and detections.

How has it helped my organization?

Splunk Enterprise Security helps us focus on security. It provides us with data and a number of pre-built learnings that allow us to view the content in very useful ways. We can apply filters to the data to get more value out of it. This is the primary use case for Splunk Enterprise Security: to help us analyze and leverage the content we have.

Monitoring multiple cloud environments can be relatively easy, but it depends on the vendors. There can be challenges, such as ensuring that all of the data is ingested and aligned correctly. This is because vendors, especially in the cloud, can change their log formats at any time. Additionally, some vendors may not provide the same log feeds in the cloud as they do with on-premises solutions. As a result, it is important to be aware of these potential challenges and to take steps to mitigate them.

Splunk Enterprise Security provides reasonable visibility into multiple environments by harnessing the power of Splunk and the data it ingests to unify and provide a consistent view.

Splunk Enterprise Security's threat detection can help our organization find unknown threats and anomalous user behavior. We are early adopters of the user behavior piece, so we are still working to normalize our data. Splunk is working with developers to ensure that they can intake our data. We use Windows Log Forwarding for a lot of our host-based logs. We are leveraging this with an on-premises GPO. The gathering mechanism is a little bit different than what Splunk has seen, but it is still within the realm of acceptable. We are working through this issue.

We have a few different STIX and TAXII feeds that are being processed by the Threat Intelligence Management feature. We are members of a few different organizations that provide these feeds, and we use them as needed. The feeds also feed into some of our security products.

Actionable intelligence provided by Threat Intelligence Management is valuable, but it is important to be aware of its limitations. Threat intelligence can help organizations to correlate and build context around security events, but it is important to remember that the information provided is often brittle and can change quickly. For example, an IP address that is associated with a threat actor today may be used by a legitimate user tomorrow. Additionally, some threat intelligence feeds may be contaminated with false positives, which can lead to false alarms. It is important to carefully evaluate the quality and reliability of the threat intelligence before taking any action. Organizations should also have a process in place to verify and validate any threat intelligence before using it to make security decisions.

Splunk Enterprise Security is a valuable tool for analyzing malicious activities and detecting breaches. I am glad we added it to our security stack. Previously, we ran for a year or so without it, and while we had some capabilities, we were truly missing out on some things by not having Enterprise Security. It definitely added value for us, and I would not go back to not having it. I think it has been a solid addition to our security posture.

Splunk Enterprise Security helps us detect threats faster, but the lion's share of the work is still in the process of customizing it to our needs. Taking enterprise security and modifying it to apply to our needs is where we see the biggest bang for the buck. From that perspective, it is probably better for us.

A lot of the prebuilt capabilities in Splunk Enterprise Security are extremely beneficial because they cover all the use cases. I think another important aspect is the consistency of their approach and how methodical they are. This is very helpful because it sets a structure for how we view our data and what we can leverage from it. This page clearly drives us to what is happening and what we need to do, and it has a workflow associated with it. This also helps to reinforce the process. When we deal with security issues, this can always be a challenge. We are dealing with a fire drill, and we need to be able to react. We don't want to make mistakes, and it is easy to do so if we are trying to wing it. However, the structure of this approach helps to reinforce that. I think this is another area that is beneficial in terms of the workflow and how it approaches what it does.

Splunk Enterprise Security helps us reduce the volume of alerts we receive. However, we still have to take action on a number of items. Splunk Enterprise Security helped us to do this by ensuring that our input data is accurate and reliable. We are still evolving and maturing in our use of Splunk Enterprise Security, and we believe that it will continue to help us to reduce the volume of alerts we receive and improve our security posture.

Splunk Enterprise Security helps speed up our security investigations to a degree. The workflow is improved, and when we encounter an incident, we can take ownership of it, manage it, dive into individual facets of it, run queries, and expand on them. It makes some items easier to access or understand.

What is most valuable?

The varied prebuilt feature is the most valuable because it ensures that we have complete coverage over all of the key questions. By seeing how others analyzed the data, we can develop new dashboards and approaches. It is always helpful to see how someone else used a tool to spark ideas about how we can enrich our items based on our specific needs. This feature covers a lot of our core general questions and is helpful, but it also allows us to see what someone who is really focused on this area has done and how we can tune and tweak it to our needs.

What needs improvement?

It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk. This includes making sure that the log feeds are aligned correctly so that when we look at data and alarms, everything makes sense. Sometimes, I see alarms that are caused by data sources that have snuck in. For example, if my firewall says something about AV, it might get mapped into antivirus. This can happen because firewalls are multipurpose devices, and they can end up in models that aren't really applicable. Part of the problem is the infrastructure within Enterprise Security with how they group data types. For example, authentication data, firewall data, network data, and user-based data are all gathered in different ways. This can lead to confusion, especially when multifunction devices are involved. For example, if a firewall says that antivirus is not enabled, it might still detect something as if it was antivirus-related. This can blur the incidents and the information we have. It is important to identify items that creep in or issues that need to be cleaned. This will help us identify problem areas and their root causes more effectively and quickly. We can then clean up the data model, make sure the lines are correct, and get higher-quality alarms.

For how long have I used the solution?

I have been using Splunk Enterprise Security for over a year. We have used Splunk as a security SIEM for at least three to four years.

Which solution did I use previously and why did I switch?

We previously used free Splunk apps.

What's my experience with pricing, setup cost, and licensing?

I believe that Splunk Enterprise Security is worth the price, but it is expensive. I am always trying to balance the need for security with the need to be cost-conscious.

What other advice do I have?

I give Splunk Enterprise Security an eight out of ten.

Using a SIEM is not cheap, no matter how you slice it. So, the first question I would ask is, what are we trying to do with our SIEM? In my opinion, Splunk, including ES shines when we are willing to invest in learning and modifying our SIEM, our solution, and our environment to align it with what we do and how we do it. If we are willing to make that investment to contextualize the security and visibility, then Splunk is a tool that can help us do that. If we are looking for a turnkey solution, where we can just throw logs at something and then pull the arm of the slot machine and get things out, then Splunk is not necessarily the right tool for us. We can get there, but it will be a pricey slot machine. I think we will get the most value out of Splunk if we want to get things that are more contextual to us. We may need to enhance or build off of the Splunk dashboards that ES includes, and that will help us to create dashboards that are extremely relevant to our environment. If we are comfortable with creating Splunk queries, then we will have a lot of power at our fingertips.

To those looking into the solution, I would ask: What are they looking for? What are they willing to invest in? Do they want to understand queries? Do they want to build the knowledge around how to structure them? Are they willing to put in the effort to get the real power out of it, or are they expecting something to tell them what is going on? They need to realize that it is never going to be built for them at that point. So they are going to be getting something generic. They have to consider their specific situation, such as how many people they have on their team, etc. They should also probably take a good stock of what they are trying to log and how long they have to retain it. I have been very happy with our Splunk Cloud instances. They have been very reliable. I think it has been incredibly powerful for us. I think that is also another aspect of whether they are going to have their SIEM in their environment or outside of their environment. They need to think about some of these items. Obviously, Splunk can go either way. They have to make their decisions there. We have been very happy with our Splunk Cloud instance. So that's what's been really good for us. And, also, it takes some of the administrative aspects and puts them on somebody else. That's valuable for us too.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Information Security Analyst at a leisure / travel company with 1,001-5,000 employees
Real User
Makes it easier to read the index data
Pros and Cons
  • "Its alerting is most valuable. We have alerts set up in our environment for certain attacks, such as an SQL injection attempt. We have a front-facing server for the website. It is out there, and anybody can access it. When those SQL injection attempts come in, we are able to detect that with the alert."
  • "I do not have any pain points for Splunk Enterprise Security. I am still trying to learn it, but there can be more information on the education side for Splunk Enterprise Security. It would be nice if the certification path was more specific to what I use instead of being so broad."

What is our primary use case?

When we identify a threat in the environment, we try to track down whether it has moved from one system to another or there is any lateral movement. When we are trying to figure out how it got started and where it came from, we use Splunk to identify those logs. Palo Alto is our biggest index for the firewall, and we can look into those logs, see the relevant data, and correlate it into something that makes sense, so we can track down the problem.

How has it helped my organization?

For the most part, it makes it easier to read the index data. Instead of trying to look through an individual index, all the logs, and other aspects, it brings everything to one area. I can look at the relevant data that I need to identify the threat.

Splunk Enterprise Security has helped reduce our mean time to resolve. I do not have the metrics, but I know it is faster compared to the old way of doing it. Previously, we had to go through Windows logs and security logs. We had to go through each log to figure out what happened. I can pull all of the information way faster with Splunk Enterprise Security. I can look at multiple systems.

Splunk's unified platform has helped consolidate networking, security, and IT observability tools.

Splunk Enterprise Security brings all the logs into one central location to look at the relevant data and filter out the things I do not use. We are able to see the logs of multiple systems, the logs of the firewall, and the logs of the DNS and the Windows servers. It is able to bring all of that together and give a nice, solid picture of what is happening. We can read those logs faster.

Splunk Enterprise Security provides end-to-end visibility into the environment. It is very important for our organization to be able to see the threats, understand the threats, and figure out how to stop those threats. That is the importance of it. We are a casino. After what happened last year with two casinos in terms of hacking, we want to be able to stop that from happening to us. We learned a lot of lessons from what happened to the other two casino properties, and we applied them to a lot of our tools. Splunk Enterprise Security gives us a heads-up a lot faster.

Splunk Enterprise Security helped improve our organization’s business resilience.

What is most valuable?

Its alerting is most valuable. We have alerts set up in our environment for certain attacks, such as an SQL injection attempt. We have a front-facing server for the website. It is out there, and anybody can access it. When those SQL injection attempts come in, we can detect that with the alert. We get the alert in our mailbox, so we can start looking at it right away. Generally, with a SQL injection attempt, there is way more to it than just the SQL injection. There could be another 15 or 20 different types of attacks attempted during the injection. They are just trying to see if there is any vulnerability, and then they can take a shot at it.

What needs improvement?

I do not have any pain points for Splunk Enterprise Security. I am still trying to learn it, but there can be more information on the education side for Splunk Enterprise Security. It would be nice if the certification path was more specific to what I use instead of being so broad.

For how long have I used the solution?

I have been using Splunk Enterprise Security for about six months.

What do I think about the stability of the solution?

Besides the forwarder, it is nice. The forwarder ran out of space, so it occasionally has to be rebooted to clear out the space that is being utilized.

What do I think about the scalability of the solution?

We have 50 gigs of data.

How are customer service and support?

I never really had to use professional services. For the most part, everybody is knowledgeable and patient, and there is a decent amount of communication back and forth.

I would rate their support an eight out of ten. My biggest issue right now has not been solved yet. Our heavy forwarder ran out of space. It is a VM. By using vCenter, we presented more space to the drive, but we could not get the VM or the Linux OS to allocate the new space. So far, nobody has been able to help us fix that. The current solution is to just upgrade it. We are not in a position to upgrade it right now because of the workload.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I changed my career last year to InfoSec. I was in IT before that. With IT, if there is a problem with the system, we just look at the logs. With Splunk, it is nice to be able to have it all centralized in my location where I can look at the data relatively fast as opposed to a line-by-line.

How was the initial setup?

I was not involved in its setup. We have a bit of a hybrid setup. We have an on-prem data center and then we also have a cloud. We have Azure Cloud.

What was our ROI?

I would say that we have seen an ROI, but I do not know the numbers.

What other advice do I have?

I would rate Splunk Enterprise Security a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1684116 - PeerSpot reviewer
Cybersecurity Manager at a tech services company with 51-200 employees
Real User
Amazing dashboard, real-time data, and straightforward licensing
Pros and Cons
  • "The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly."
  • "Its performance can be better. Sometimes, it takes longer when we do queries."

What is our primary use case?

We are using it for our SOC. We integrated it with our SOC.

How has it helped my organization?

We have had a couple of benefits. We are using it as a SIEM. We do log extraction and analyze them. We also use reporting and dashboards. We are using it for security assessment. It is very helpful for us to be able to see what it has been like. Based on the incidents, we can take measures to cover any gaps.

Our security posture has definitely improved since we started using Splunk Enterprise Security. We are scaling it in stages. We are not yet using it at an optimum level. We are using 50% to 60% of it. Based on the analysis that we are doing, our security posture has definitely improved.

The end-to-end visibility that it provides is very important for any organization. It is the right tool to get end-to-end visibility. We get 360-degree visibility.

Like most organizations, we are moving to the cloud. We have a hybrid environment. We have a SaaS, PaaS, and on-prem environment. It is a very good tool for identifying security incidents. There are statistics, and we can go back and forth to see exactly what happened.

Splunk Enterprise Security has improved our organization’s ability to ingest and normalize data.

It is a real-time tool. What I like about it is how they are able to bring all the logs into a single dashboard. We can quickly get what we are looking for. We have queries. That is amazing.

Splunk Enterprise Security provides us with the relevant context to help guide our investigations. We are not using it completely, but based on our usage, it is up to our expectations.

Splunk Enterprise Security has helped reduce our mean time to resolve. Previously, if an incident used to take us an hour, it now takes us a few minutes.

What is most valuable?

The dashboard is amazing. Out-of-the-box dashboard is very good. It is very user-friendly. It is out of the box. With a few clicks, the dashboard is there.

What needs improvement?

Its performance can be better. Sometimes, it takes longer when we do queries.

Their support can also be better.

For how long have I used the solution?

We have been using Splunk Enterprise Security for the last seven or eight years.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten for stability.

What do I think about the scalability of the solution?

Scalability is there. I would rate it a ten out of ten for scalability.

As we are increasing our cloud and on-prem infrastructure, logs are increasing. We have to come up with policies on our side for log retention and other things, but we are able to collect logs from multiple sources.

How are customer service and support?

I would rate their support a seven out of ten. Its implementation was a big challenge, and sometimes, the ticket went from one person to another person.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using Alert Logic. It is good, but there are performance issues with the dashboard and other things. At times, it takes ages, whereas Splunk Enterprise Security is real-time.

How was the initial setup?

Its deployment is not easy. It is difficult. It is a one-time job, and once it is done, you get the benefits. 

What about the implementation team?

We had to engage a third party or a channel partner. It was the right choice.

What was our ROI?

Application-wise, we have seen a lot of improvement in our application delivery. On the security side, we are still learning.

What's my experience with pricing, setup cost, and licensing?

It is pretty straightforward and based on the sizing. If I compare it with other competitors, it makes sense.

Which other solutions did I evaluate?

We looked at LogRhythm, but Splunk is more mature.

What other advice do I have?

I would rate Splunk Enterprise Security a nine out of ten. It is not a ten because of the support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.