We use Splunk for monitoring and investigation and recently integrated it with ServiceNow. It's a SOC tool, and any malicious activities on the client's side trigger an alert here.
Sr Analyst at ATOS
The solution has improved our operations by giving us access to more information and allowing us to deploy more use cases
Pros and Cons
- "Splunk has improved our operations by giving us access to more information and allowing us to deploy more use cases."
- "The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets."
What is our primary use case?
How has it helped my organization?
Splunk has improved our operations by giving us access to more information and allowing us to deploy more use cases. We have integrated Splunk with ServiceNow, so the information from the queries running on the back end is now directly forwarded to the analysts, reducing the manual work. We are pulling data from Splunk into ServiceNow, so the security analysts have all the user details to conduct their investigations.
What is most valuable?
It's easy to monitor multiple environments with Splunk. The cloud model is better than the previous on-premises version. The custom dashboards are helpful. We have created multiple dashboards for user activity, logins, phishing, etc. If you miss an alert, you can check the dashboards. For example, if you need to check some user activity, we have a dashboard for Azure Active Directory, and Mimecast is integrated for monitoring email-based attacks like phishing. It throws the information up on the dashboard when we get an alert.
What needs improvement?
The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets.
Buyer's Guide
Splunk Enterprise Security
May 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
For how long have I used the solution?
I have used Splunk for more than three years.
What do I think about the stability of the solution?
I rate Splunk 10 out of 10 for stability.
What do I think about the scalability of the solution?
Splunk is a highly scalable product.
How are customer service and support?
I rate Splunk support 10 out of 10.
How was the initial setup?
Deploying Splunk is somewhat complex, and it requires maintenance afterward.
What's my experience with pricing, setup cost, and licensing?
Splunk is expensive based on our current requirements, but it's obviously worth what we pay.
What other advice do I have?
I rate Splunk Enterprise Security nine out of 10. I see Splunk as a monitoring tool, not as a security tool. It provides alerts, and we conduct an analysis and investigation based on the information we receive. I believe having another sandbox integrated with Splunk will be helpful for the investigator.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Splunk Enginer at UnitedHealth Group
We can take predictive action to identify and block threats so that nothing harmful gets into the system
Pros and Cons
- "Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system."
- "Splunk could have more built-in use case presets that customers can build on and customize."
What is our primary use case?
We use Splunk daily to find the root cause of attacks and analyze users attempting to access our system. We create incidents and address 5 to 7 simultaneously. Once we analyze and record the activity, we can delete the incident. Our admin team will verify whether it originated externally or internally.
We use Splunk to respond to security incidents and for data analytics. We conduct custom correlations for the customer and write reports on any attacks. We set alerts for user behavior to discover threats, like if someone is constantly attempting to access our internal domain. The admin will identify that threat and block it.
How has it helped my organization?
Splunk helps us be more proactive. We can take predictive action to identify and block threats so that nothing harmful gets into the system. With Splunk, we can monitor the entire environment from one place. It's a single point of control for all infrastructure, whether in the cloud or on-premise. Splunk has sped up our security investigations.
What is most valuable?
I like Splunk's Notable Events. We have created several dashboards for our customers, where you can see the activity and number of alerts. The database receives data about the mask and domain IPs of any user trying to gain access. We ingest logs from multiple antivirus products and firewalls and analyze them to prevent attacks and threat activities.
What needs improvement?
Splunk could have more built-in use case presets that customers can build on and customize.
For how long have I used the solution?
I have used Splunk for 9 years.
What do I think about the stability of the solution?
Splunk is a stable product.
How are customer service and support?
I rate Splunk technical support 8 out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dynatrace but switched to Splunk because it has more features.
How was the initial setup?
Splunk is easy to deploy if you have some basic knowledge. You need experience. It doesn't require any maintenance after deployment.
What's my experience with pricing, setup cost, and licensing?
Splunk is a good value for the features it provides. The license is costly, but it's better than the other tools.
What other advice do I have?
I rate Splunk Enterprise Security 8 out of 10. I would recommend Splunk to others. It's one of the most powerful tools available. It's a valuable tool for monitoring infrastructure.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Splunk Enterprise Security
May 2026
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
Manager at a consultancy with 1-10 employees
Provides constant monitoring and good visibility, but is not user-friendly
Pros and Cons
- "Compared to IBM QRadar, Splunk Enterprise Security offers faster alert resolution."
- "Splunk has a steeper learning curve, making it feel less user-friendly."
What is our primary use case?
We use Splunk Enterprise Security for security correlation and event management.
Splunk Enterprise Security is deployed as a hybrid model where the core component is on the cloud and is integrated with an on-premises solution.
How has it helped my organization?
Splunk Enterprise Security offers strong visibility through readily available use cases and supports integrations with most standard log sources. Its search capabilities are also commendable. Compared to other tools, Splunk Enterprise Security delivers superior visibility.
While we haven't integrated UEBA yet, it's in our plans. As a proactive monitoring solution, UEBA offers several benefits. It can identify Indicators of Compromise based on historical threat intelligence and generate alerts for suspicious activities. This allows us to potentially detect compromised accounts or ongoing attacks before they cause significant damage.
Splunk offers its threat intelligence service, which helps prevent IP replication and malicious threats. This information can be integrated or configured for our specific use cases, delivering more relevant and high-value insights.
Threat topology and MITRE ATT&CK are frameworks used to understand and analyze attack patterns and techniques, which can then be used to formulate and refine IOCs.
Splunk Enterprise Security's effectiveness in analyzing malicious activities or detecting breaches depends heavily on its configuration and correlation settings. Therefore, it's impossible to definitively label any tool as inherently good or bad. Ultimately, its success hinges on the organization's implementation. This includes onboarding the tool with the appropriate block sources for security detection, employing a sound risk assessment methodology, and aligning the tool's capabilities with both business and security use cases. When configured correctly, Splunk Enterprise Security can undoubtedly contribute to improvements in MTTD and MTDL.
Splunk Enterprise Security helps us detect threats faster. It allows us to define use cases, integrate with multiple threat feeds, and even connect to vulnerability solutions. In essence, by configuring all relevant log sources and defining appropriate use cases, we can achieve the primary objective of any SIEM solution: reducing mean time to protection.
Splunk Enterprise Security has reduced our investigative time by 25 percent by consolidating all logs into a central console. This eliminates the need to log into individual tools for log retrieval.
Splunk Enterprise Security helps reduce the number of false positive alerts.
What needs improvement?
In terms of monitoring capabilities, Splunk Enterprise Security performs adequately. However, its user interface requires training for efficient use. Compared to competitors like IBM QRadar, McAfee Nitro, and RSA Security Analytics, Splunk has a steeper learning curve, making it feel less user-friendly.
For how long have I used the solution?
I have been using Splunk Enterprise Security for almost four months.
How are customer service and support?
We use a licensed third-party Splunk partner for support, and I haven't heard of any issues so far.
Which solution did I use previously and why did I switch?
Compared to IBM QRadar, Splunk Enterprise Security offers faster alert resolution. Its superior indexing and searching capabilities deliver quicker query results. While QRadar boasts a more user-friendly interface, Splunk provides numerous pre-built use cases that effectively reduce false positives and feature comprehensive application dashboards.
For instance, I encountered a use case unavailable in QRadar which appears to utilize the Cyber Kill Chain framework. MITRE ATT&CK enjoys wider adoption, and Splunk leverages this framework whereas QRadar persists with the Cyber Kill Chain. Additionally, Splunk integrates with a third-party app exchange, offering functionalities like vulnerability dashboards, threat intelligence, correlation dashboards, and EPS dashboards. This extensive library of applications caters to diverse business use cases. Users can install these applications as needed, making Splunk a highly customizable and feature-rich solution. Although undeniably expensive, its capabilities justify the cost.
What's my experience with pricing, setup cost, and licensing?
While Splunk is a powerful enterprise tool, I'm new to it myself. I've heard Splunk is often preferred over other options, but the cost can be prohibitive for smaller organizations.
There are cheaper SIEMs available, but they require much more manual configuration, typically by developers with scripting knowledge. Splunk does not require this manual configuration, and its parsing, indexing, and visibility are superior.
What other advice do I have?
Based on the limited time I have been using the solution and the feedback I have received from other users, I would rate Splunk Enterprise Security a six out of ten.
Without a SIEM solution, we rely on individual point solution consoles. For example, logging into a firewall reveals only local logs. Imagine the firewall detects suspicious IPs generating unusual traffic. Confirming this as a true or false positive is difficult solely based on firewall rules. Conversely, a SIEM offers multiple options for correlation. Say the firewall denies traffic, and threat intelligence identifies the source IP as malicious. Additionally, web server logs might show suspicious activity or bad actors attempting an attack. With multiple logs and threat indicators, the chance of false positives drops significantly. Correlation enables confirmation of genuine traffic versus malicious activity. Without a SIEM, pinpointing true attacks from false positives becomes challenging.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Hilti
Offers valuable logs, has good visibility, and accelerates our security investigations
Pros and Cons
- "The most valuable features are the logs, which allow us to identify what happened and who interacted with the web repository."
- "Some of the queries are difficult to run and have room for improvement."
What is our primary use case?
I utilize Splunk Enterprise Security to gather logs, and subsequently, I provide the team with access to the servers through a change management ticket or incident. I wasn't involved in the installation process during my tenure as a Windows server lead. I also verify whether all our actions adhere to the compliance framework.
Our deployment of Splunk Enterprise Security was all on-premises.
How has it helped my organization?
The visibility that Splunk Enterprise Security provides is beneficial and valuable.
Splunk Enterprise Security helped analyze malicious activities.
With Splunk Enterprise Security we were able to detect threats faster.
Splunk Enterprise Security contributed to a reduction in alert volume as our employees became aware of being monitored and ceased accessing the server without proper authorization.
Splunk Enterprise Security has significantly accelerated our security investigations by centralizing all log data and enabling us to quickly retrieve the necessary information through simple queries.
What is most valuable?
The most valuable features are the logs, which allow us to identify what happened and who interacted with the web repository.
What needs improvement?
Some of the queries are difficult to run and have room for improvement.
For how long have I used the solution?
I am currently using Splunk Enterprise Security.
What do I think about the stability of the solution?
I would rate the stability of Splunk Enterprise Security ten out of ten. We have never had an issue with stability.
What do I think about the scalability of the solution?
Splunk Enterprise Security is scalable.
Splunk Enterprise Security's resilience is a valuable asset.
What's my experience with pricing, setup cost, and licensing?
Organizations seeking a more affordable solution should first carefully evaluate their specific business requirements. While cheaper alternatives exist, they may lack the necessary features to adequately address their security needs. In such cases, Splunk Enterprise Security could be a more suitable option.
Splunk Enterprise Security is a worthwhile investment given the comprehensive range of features it offers.
What other advice do I have?
I would rate Splunk Enterprise Security eight out of ten.
I recommend Splunk Enterprise Security.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Helps reduce threat detection time, security investigation time, and alert volumes
Pros and Cons
- "The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides."
- "Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently."
What is our primary use case?
We use Splunk Enterprise Security to identify and resolve critical issues and errors within our environment.
How has it helped my organization?
The visibility that Splunk Enterprise Security provides is good. We can easily find the data we need using the logs.
Monitoring multiple cloud environments using Splunk Enterprise Security was not difficult.
Splunk Enterprise Security's insider threat detection capabilities enable us to effortlessly identify unknown threats and anonymous user behavior.
Splunk Enterprise Security helped us analyze malicious activities and detect breaches between 50 to 90 percent faster.
Splunk Enterprise Security has helped reduce alert volumes by up to 90 percent.
Splunk Enterprise Security has helped speed up our security investigation time by almost 90 percent.
What is most valuable?
The most valuable feature of Splunk Enterprise Security is the comprehensive logging capabilities it provides.
What needs improvement?
The price of Splunk Enterprise Security is high and can be improved.
Given the ever-increasing number of threats, I would like Splunk to update its threat signatures more frequently.
For how long have I used the solution?
I have been using Splunk Enterprise Security for one and a half years.
What do I think about the stability of the solution?
Splunk Enterprise Security is stable.
What do I think about the scalability of the solution?
Splunk Enterprise Security is scalable.
The resilience of Splunk allows organizations to protect their data and resolve vulnerabilities quickly.
How are customer service and support?
The technical support provides good resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had previously used Loggly, developed by SolarWinds and Elastic. However, I found it to be inaccurate and slow. Elastic offers a free version of its solution, which is more commonly used by smaller businesses.
What about the implementation team?
The implementation was completed by a third party.
What's my experience with pricing, setup cost, and licensing?
Splunk Enterprise Security is expensive. I would rate the cost an eight out of ten with ten being the most expensive.
I recommend Splunk Enterprise Security over cheaper SIEM solutions because of its offerings.
What other advice do I have?
I would rate Splunk Enterprise Security nine out of ten.
Splunk Enterprise Security does not require any maintenance. It is plug-and-play.
I recommend Splunk Enterprise Security for organizations that want to detect threats quickly.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Defense protection study manager at Ministère de la Défense
The search feature is fast and comprehensive
Pros and Cons
- "I like the search feature and the indexing. It's very fast and comprehensive."
- "Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs."
What is our primary use case?
We use Splunk for log analytics, blocking dangerous files, etc. It helps to shape our security policies. Splunk is managed by our service provider, but we regularly get security insights from them.
What is most valuable?
I like the search feature and the indexing. It's very fast and comprehensive. It's easily tuned by your service provider, so I can quickly find the results I'm seeking. So it's very practical. We are working with the search feature and using multiple indexes that combine devices from different environments, so it's easy to collect information across environments.
We can relatively quickly detect some malicious activities based on attack patterns and implement use cases configured by our service provider with help from Splunk. It improves the speed of threat mitigation because you can gather information about the attack patterns from a few days of online activity to block threats and take the necessary actions.
For how long have I used the solution?
We implemented Splunk at the end of 2020, so it's been around three years.
What do I think about the scalability of the solution?
Splunk Enterprise Security is scalable.
How are customer service and support?
We have not been in direct contact with Splunk except for a workshop where I met a few of them. My impression was that they were skilled, experienced experts. They seemed helpful, so I had a good impression.
How was the initial setup?
The service provider deployed Splunk, so I wasn't involved. I had heard that they experienced some difficulties setting it up, but I don't think it was harder to install than other solutions.
What's my experience with pricing, setup cost, and licensing?
Splunk is very expensive. The license is based on the volume of the logs ingested. I was responsible for managing the contract with our service integrator. I don't know the precise details of the competing solution, but I have heard that Splunk is more expensive than others. I don't know what the going rate is on the market, but I think there are at least two competitors that are less expensive. We have experienced a few issues with our service providers in terms of log filtering and ingestion, so we continue to pay a bit more per day for our logs.
What other advice do I have?
I rate Splunk Enterprise Security eight out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a consultancy with 10,001+ employees
Mature, highly customizable, and good integration capability
Pros and Cons
- "If I need to integrate devices for logs, it is easier with Splunk. We can integrate different applications, network devices, and databases. It is also very rich in documents. It is the best."
- "Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. If Splunk can provide a default threat intelligence suite, it would be better."
What is our primary use case?
We mainly use the Splunk Enterprise Security app to use Splunk as a SIEM. I have worked with Splunk on-premises, which is Splunk Enterprise, and I have worked with Splunk Cloud as well.
We mostly use Splunk for the SOC environment. We use Splunk for security incident monitoring.
How has it helped my organization?
Splunk Enterprise Security fastens our security investigations.
Our organization monitors multiple cloud environments. We have more than 50 customers. Customers have their own licenses, and for some customers, they are shared. We have a single Splunk console. We have customized Splunk, and we have onboarded multiple customers. For some customers, we have integrated Splunk with SOAR. There is a single console to monitor SIEM and other devices. It saves the analysis work. It provides good visibility as compared to the other SIEM products I have worked with.
We use the Threat Topology and MITRE ATT&CK framework features. You can map your use cases with the MITER ATT&CK framework. It is common in all SIEMs nowadays. It is good. It gives a good mapping of the use case and a better understanding.
Splunk Enterprise Security has not helped reduce our alert volume. It behaves as we configure it. The engineer handles the fine-tuning of the use case and reduction in the alerts.
What is most valuable?
The fast search is valuable. As compared to other SIEMs, Splunk is very fast in terms of the search and providing data.
The customization of the use cases is another valuable feature. It is query-based, and now, there is a feature to have machine learning as well. We can write advanced-level use cases, which is a limitation of other SIEMs.
The third point is the device integration. It is very smooth. If I need to integrate devices for logs, it is easier with Splunk. We can integrate different applications, network devices, and databases. It is also very rich in documents. It is the best.
What needs improvement?
Splunk does not provide any default threat intelligence like Microsoft Sentinel, but you can integrate any third-party threat intelligence with Splunk. By default, no threat intelligence suite is there, whereas, with IBM QRadar or Microsoft Sentinel, the default feature of threat intelligence is there. It is free. It would be better if Splunk could provide a default threat intelligence suite.
The second issue is that Splunk is expensive compared to many other SIEM tools in the market. A competitive price will work better.
The third issue is that Splunk Cloud is sometimes slow. If I create more use cases, Splunk will be slow because they provide limited resources in Splunk Cloud. They can do some optimization there.
The last issue is that they used to give a trial version of the Splunk Enterprise Security app that we could showcase to customers for demonstration, but they have stopped that free trial version. If they can start that again, it will be better. It will help to showcase the capability of Splunk.
For how long have I used the solution?
I have been using Splunk Enterprise Security for seven years.
What do I think about the stability of the solution?
It is sometimes slow. It also depends on the number of use cases or queries. You need to optimize the use cases or queries that are running and consuming a lot of resources. I have also seen Splunk Cloud hanging a bit. I would rate it a seven out of ten in terms of stability.
How are customer service and support?
We have contacted their support many times. Their support is average. We sometimes have a hard time with their support. They are not very reliable, but this is the case with all SIEM products.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We are also using Microsoft Sentinel and IBM QRadar. We have also used ArcSight. For some customers, we are using LogRhythm and the RSA solution. Different customers have different SIEM tools, but I find Microsoft Sentinel and Splunk better than the others in the market. I feel Splunk is the most mature tool at this time. It is very easy to customize. You can do whatever you want.
IBM QRadar is the cheapest option available in the market. It is a traditional SIEM tool. It is not as fast as Splunk or Microsoft Sentinel, but from a costing perspective, it is convenient. There are also a few open-source SIEM tools. Many companies are using those, but if you go with a commercial tool, IBM QRadar is very good in terms of cost value. When it comes to customization and maturity, Splunk Enterprise Security is definitely number one. Microsoft Sentinel comes second, and IBM QRadar comes third.
How was the initial setup?
It is easier than other tools.
What about the implementation team?
We implement it for our clients. The number of people involved depends on the license utilization, the number of devices, and the time frame. Two to three months are normally required for the full integration of a customer environment, and a minimum of two people are required for the integration.
What's my experience with pricing, setup cost, and licensing?
It is expensive. That is why many customers have moved to IBM QRadar. The price is definitely a challenge for customers.
What other advice do I have?
If budget is not an issue, you can go ahead with Splunk Enterprise Security. Nowadays, Splunk is ready to negotiate. With good negotiation, you might get a good deal. If you are a large organization with more than 2,000 devices or more than 500 licenses, Splunk is the best choice. If price is not an issue, you can blindly go with Splunk because it is the most mature tool in the market at this time. Microsoft Sentinel is scaling up, but it is still not there where Splunk Enterprise Security is.
Overall, I would rate Splunk Enterprise Security a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Owner at Py Concepts
Good notifications, a well-designed dashboard, and helpful logs
Pros and Cons
- "It gives me notifications of notable events."
- "Sometimes, there is latency in the logs."
What is our primary use case?
We use the solution for tracking successful and unsuccessful logins. We track privileged account activities and also a variety of other things, like developing use cases for data exfiltration or integration with ETRs and other security tools for data analysis.
How has it helped my organization?
We wanted to solve the issue of unauthorized access, brute force attacks, and exfiltration. It's helped with MITRE ATT&CK frameworks.
The organization has been able to quickly triage issues and investigate if something is a true threat or not. Most times, it helps our security posture. The level of confidence we have is high. With Splunk, you can query accounts when you see some strange activity.
What is most valuable?
It gives me notifications of notable events.
The default dashboard is very good. We can see our security posture from there.
On-prem and cloud data analysis are good. You can aggregate it if you need to in order to get good data.
Splunk has proven to be great when tracking down anomalous behavior. The logs are excellent. It is the platform in the industry. You can integrate anything. The amount of information and usability you get out of Splunk is very good.
We do use the Threat Intelligence Manager. It can be integrated with third parties. The actionable intelligence we get is useful. There is sequencing where you can gauge some actionable steps.
I use the MITRE ATT&CK framework when I am developing a new use case. It helps us discover the overall scope of an incident. Using Splunk is essential in developing that.
It's good for analyzing malicious activities and detecting breaches. I'd rate it highly in its capabilities. However, if you don't have the knowledge, it may be difficult. You might get a lot of false positives.
It's helped us detect threats very fast, in almost real time.
We have reduced our alert volume. I'm not sure of the exact number, however, instead of having 100 to 200 false positives, we might get 20 to 30.
It has helped us speed up our security investigation, although I don't handle it directly. I simply do triage, and it definitely helps there.
What needs improvement?
There are a lot of false positives which can cause a lot of fatigue.
Sometimes, there is latency in the logs.
When you deploy Splunk, you need a high level of knowledge. You really need to know what you are doing. It requires a lot of things.
They need to come up with straight steps to get things done, to have a step-by-step process to achieve this or that.
For how long have I used the solution?
I've been using the solution since 2020.
What do I think about the stability of the solution?
The stability is okay.
Splunk would tell you, especially on the different licenses they have, your storage, and your level of ingesting, it can vary.
Splunk needs to be more clear between storage and performance.
We worked with a client where almost immediately their storage was already in red. They didn't understand their storage needs as that wasn't clear.
What do I think about the scalability of the solution?
The solution cuts across countries. I'm not sure how many end-users we have.
The scalability is okay. It scales well even though you have to consider your licensing and storage.
How are customer service and support?
Technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used ELK previously.
How was the initial setup?
I have been involved in the deployment of Splunk in the past.
The initial setup is not so straightforward for those new to it. I'm accredited and have four years of implementation. You really need that level of knowledge. It's straightforward to make a feed, make it compliant, and do field mapping, however, there are many things you need to do before deployment.
We had six to eight people deploying Splunk. They were all mostly Splunk professionals, who understood the product and devised a plan and timeline for implementation. We integrated the relevant stakeholders into the process. We were connecting to the Splunk Cloud.
There is a little bit of maintenance required to maintain the infrastructure.
What about the implementation team?
We used all in-house resources to implement Splunk.
What was our ROI?
I have witnessed an ROI while using Splunk. There were some incidents previously in which the company lost millions of dollars. Bringing in Splunk has curbed that.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the high side. It's not a solution for SMEs.
Which other solutions did I evaluate?
I'm not sure if any other options were evaluated by the company.
What other advice do I have?
Currently, we are just Splunk customers.
We do not monitor various clouds; we only monitor one. However, they have a good solution in that we don't need to worry about maintenance if we do.
We've never used the Mission Control feature.
If someone is looking for the cheapest SIEM solution, there are a lot of open-source options out there. However, Splunk definitely is an option. If a company is bigger, it would benefit from Splunk. They will be paying some money for it, however, it's worth it.
Resilience is important. To some extent, Splunk addresses this as we haven't had any issues. It's important to have resiliency. If your solution is not resilient, you risk security issues.
I'd rate the solution eight out of ten.
I would advise others to spell out what you really need and make it measurable so that you will understand if Splunk is right for you. If you are going to use Splunk, it's important to do your due diligence.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Engineering Manager at Happiest Minds Technologies
Provides integrations, enables customizations, and has a good security posture and a helpful support team
Pros and Cons
- "The product has a good security posture."
- "The glass table feature does not perform as expected."
What is our primary use case?
We have many use cases for firewall logs in our system. We collect logs from these firewalls and customize our use cases.
What is most valuable?
The triad is one of the best features. The product has a good security posture. It provides many customizations.
What needs improvement?
The glass table feature does not perform as expected. It must be improved.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The tool is stable. I rate the stability a seven or eight out of ten.
What do I think about the scalability of the solution?
I rate the product's scalability an eight out of ten.
How are customer service and support?
If something doesn't work, we reach out to the support team. The support provided by the team is great. The support is part of the entitlements in the license we buy.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm using Microsoft Sentinel. It is a cloud-native tool. Compared to Splunk Enterprise Security, Microsoft Sentinel is easier to handle. We use Splunk Enterprise Security because we have to manage a big infrastructure and may have many security vulnerabilities. The cybersecurity team decided to use Splunk Enterprise Security. The volume of data is high, so it is easier to manage it in Splunk.
How was the initial setup?
The initial deployment was complex. If we need to customize the solution, we need one to four weeks to get all the data, manage the license, and calculate the resources.
What's my experience with pricing, setup cost, and licensing?
The solution is costly. The cost is calculated based on the volume of data ingested per day.
What other advice do I have?
It is not complicated to monitor multiple cloud environments using Splunk. It is one of the best solutions. The multiple cloud integration is open source. It's really helpful to monitor the structure and user authentication. I would definitely suggest it to people.
It's feasible to achieve visibility into multiple environments using the product. The cloud solution is recommendable. The on-premise product is tedious to manage, but it will be easier if we have a good resource to take care of the administration as an architect.
The tool has threat-detection capabilities. There are some limitations. We have a set of rules and patterns where we collect the tagging and the data we want to alert. It would have been better if detection and threat analysis recommendations were available out of the box. Though the solution keeps updating with the market demands, I still feel that the feature needs to be more reactive.
The product has inbuilt use cases for analyzing malicious activities and detecting breaches. It helps us run our alerts to catch malicious actions like brute force attacks or user-related authentication challenges. Splunk Enterprise Security has helped us reduce our alert volume. It has many automations and integrations. The SOAR tool detects and automatically manages repetitive and generic alerts proactively.
Splunk Enterprise Security helps us speed up our security investigations. It's at the top of its game. The tool is proactive and helps us take action before something happens. It has reduced our security threats. It is saving us hours of investigation. If you have a big data source, then I would recommend Splunk Enterprise Security. It will be easy for you to manage the data load. If you do not have a high data volume, you can look for other solutions like Sumo Logic.
My experience with the solution is really good. It has the capability to analyze the platform and take care of vulnerabilities. There is scope for improvement. We have a huge data volume of 2 TB per day. Our platform needs a solution like Splunk Enterprise Security to maintain the data volume and filter out our security vulnerability logs.
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Team Lead at ATSS
Provides actionable intelligence, continuous monitoring, and advanced threat protection
Pros and Cons
- "Splunk Enterprise Security is able to process a huge amount of data without any issues."
- "Splunk Enterprise Security can be improved by including backup network detection and response and safe management to the paid platform."
What is our primary use case?
We use Splunk Enterprise Security for continuous monitoring, ensuring compliance, and advanced threat protection.
How has it helped my organization?
Splunk Enterprise Security allows our customers to view their decentralized infrastructure from a single pane of glass.
Splunk Enterprise Security's insider threat detection capabilities are good.
The actionable intelligence provided by the threat intelligence management feature is effective. The solutions are integrated into the platform, and customers receive operational insights.
The MITRE ATT&CK framework's ability to help our customers discover the overall scope of an incident is high.
Splunk Enterprise Security is good for analyzing malicious activities and detecting breaches.
Splunk Enterprise Security helps our customers detect threats faster.
Splunk Enterprise Security is able to process a huge amount of data without any issues. Our customers can see the benefits two to three months after deployment.
Splunk Enterprise Security helped our customers reduce their alert volume by 40 to 50 percent.
Splunk Enterprise Security helped speed up our customer's investigation time by 60 to 70 percent.
What needs improvement?
Splunk Enterprise Security can be improved by including backup network detection and response and safe management to the paid platform.
Splunk Enterprise Security's price is high and could be lowered.
For how long have I used the solution?
I have been using Splunk Enterprise Security for two years.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten.
How are customer service and support?
The technical support response time is delayed and they can take two to three days to respond sometimes.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup can be complex for customers who require advanced configurations and customizations, but it is straightforward for basic usage.
The deployment process is simple. We first identify the platform and determine if it is a unique system. Then, we define the virtual environment. After installing Splunk's platform, we perform the necessary configurations and other tasks. Splunk Security Essentials is a premium add-on for this tool, which is installed on the Splunk Enterprise platform.
The number of people required for the deployment depends on the customer's requirements and the use case they are developing. For example, if the customer needs to gather data from their network, we will need to add network experts to the project. However, if we already have experts who are familiar with the API and application connectivity, we may not need to add any additional people. Ultimately, the number of technical resources required will depend on the specific needs of the project. On average, we require four to five technical people for deployment.
What's my experience with pricing, setup cost, and licensing?
Splunk Enterprise Security's price is high. I would rate the cost as ten out of ten, with ten being the most expensive.
What other advice do I have?
I would rate Splunk Enterprise Security an eight out of ten.
There are many cheaper solutions available on the market but Splunk Enterprise Security is worth the cost.
Two people are required for maintenance.
The value Resilience offers our customers is good.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros
sharing their opinions.
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