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CTOd177 - PeerSpot reviewer
CTO at a tech services company
Real User
Jul 2, 2019
Reduces the number of employees we need, but the support from Cisco is bad
Pros and Cons
  • "The most valuable features are scalability and reliability."
  • "This solution allows us to have fewer employees, reduces the complexity of our network monitoring, and we are better able to manage all of our components."
  • "Technical support for this solution is bad, as is everything with Cisco support."

What is our primary use case?

We primarily use this solution for educational content.

How has it helped my organization?

This solution allows us to have fewer employees.

It reduces the complexity of our network monitoring. We are better able to manage all of our components.

We make use of Cisco ACI support, we do this to make quotas.

It has affected the workload of our network admin team. It is awesome. We have fewer employees.

Our network availability is increasing and it does reduce costs, but I do not know by how much.

What is most valuable?

The most valuable features are scalability and reliability. Network visibility is good. 

What needs improvement?

Technical support needs improvement.

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May 2026
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What do I think about the stability of the solution?

Stability is excellent.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and support?

Technical support for this solution is bad, as is everything with Cisco support.

How was the initial setup?

The initial setup of this solution is complex.

What about the implementation team?

We had assistance in implementing this solution.

Which other solutions did I evaluate?

We only evaluated Cisco and HP when researching this solution.

What other advice do I have?

This solution is not perfect.

Always try to minimize the effort by the support teams to keep the solution alive.

I would rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkA0c11 - PeerSpot reviewer
Network Analyst at a leisure / travel company with 1,001-5,000 employees
Real User
Jul 2, 2019
Troubleshoots network congestion well, but is expensive
Pros and Cons
  • "We're able to recover more expensive ports on our access line devices."
  • "Network visibility is fantastic."
  • "If it had more detailed NetFlow information then it would be far better."
  • "This product provides some good functionality. However, the reporting is right to left, which is less than ideal, the cost is significantly high, and the NetFlow capabilities are lacking."

What is our primary use case?

We use this solution to control bandwidth congestion, and also for the recovery of unused data network ports.

How has it helped my organization?

It has somewhat helped the workload of our network admin team. The recovery reports have streamlined our process, and diagnosing certain congestions is easier.

This solution provides a deeper investigation into certain circuit congestions. It’s a much quicker way to drive into troubleshooting congestion issues.

What is most valuable?

The most valuable feature is the recovery of the unused data ports. We're able to recover more expensive ports on our access line devices. For example, we can run a report that dynamically pulls out all of the ports that haven't been used in ninety days. We can then recover those for new and upcoming projects. We don't have to buy additional hardware in order to expand. There are a few other companies that do this, but Statseeker and AKIPS are probably the two that do it the best.

This tool is fairly easy to use.

Network visibility is fantastic. Statseeker has worked out really well for us.

What needs improvement?

If it had more detailed NetFlow information then it would be far better. This would allow us to find the top talkers and congestion situations. It would be helpful to be able to drill down quickly and identify a top talker to pull them off and streamline a congested circuit.

A lower cost, overall, would be fantastic.

The reporting functionality can be cleaned up a little bit. Some of the reporting operations happen on the right side of the pane, where you move from right to left, which is less intuitive than it should be. A top-down approach would be much more simple. Right to left is less natural because in English we read from top-down, left to right.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

The scalability is adequate.

How are customer service and technical support?

Technical support for this solution is adequate.

Which solution did I use previously and why did I switch?

We have used several different solutions.

The SolarWinds solution is probably the most encompassing and probably the closest thing that we can get to a single pane of glass. However, they do not have unused ninety-day reports or circuit utilization. Also, their NetFlow is a tad bit lacking.

How was the initial setup?

The initial setup is straightforward. It's a fairly intuitive tool to set up, and adding a network device is pretty simple.

What about the implementation team?

We deployed the solution ourselves.

What was our ROI?

We're able to recover ports from our system and defer costs and new hardware, which has been somewhat beneficial, but how much cost avoidance has actually helped us streamline is not something that we can capture really well.

What's my experience with pricing, setup cost, and licensing?

This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey.

Which other solutions did I evaluate?

AKIPS offers pretty much an exact feature set to Statseeker but is significantly less expensive.

What other advice do I have?

This product provides some good functionality. However, the reporting is right to left, which is less than ideal, the cost is significantly high, and the NetFlow capabilities are lacking.

My advice is to go with AKIPS, rather than this solution.

I would rate this solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Statseeker
May 2026
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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Senior Network Engineer at a tech services company with 201-500 employees
Real User
Jul 2, 2019
Gives us a heads up on results and issues we are having in a timely manner
Pros and Cons
  • "It is fairly simple and easy to use as an all-purpose network monitor."
  • "The product does what we need it to do, and definitely gives us heads-up on results and issues we are having in a timely manner."
  • "The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."

What is our primary use case?

Our primary and only use for this product is for network monitoring.

How has it helped my organization?

The product does what we need it to do, and definitely gives us heads-up on results and issues we are having in a timely manner.

What is most valuable?

The most valuable feature — and the value of the product — lie in its delivery of day-to-day, real-time information.

What needs improvement?

The user interface could be more friendly. When I say user-friendly I mean additional windows with information on additional day-to-day statistics.

It could also benefit the user more if it had additional features for reporting.

What do I think about the stability of the solution?

It's really stable. We haven't had any problems with stability at all.

What do I think about the scalability of the solution?

It's a very scalable solution. We've used it with most of our network equipment monitoring and we haven't had any performance issues or any other problems.

Which solution did I use previously and why did I switch?

We previously had WhatsUp Gold which is a really cheap solution. We needed something with better analytical abilities, better reporting, generally better information, and a better interface.

How was the initial setup?

It is straightforward to set up.

What was our ROI?

I have not seen a measured return on investment. It's a great product. I definitely haven't had any negative experiences with it. I definitely think it helps with day to day operations. That could be a return on investment but it would be hard to measure.

What other advice do I have?

I would give this solution about an eight out of ten. It's not perfect, but it's still a good product. We definitely enjoyed using it. It's fairly simple and easy to use, and it's pretty straightforward. It gives us a lot of information that we need.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
SrManage3688 - PeerSpot reviewer
Sr Manager at a healthcare company with 10,001+ employees
Real User
Jul 2, 2019
A terrible interface that inhibits scalability
Pros and Cons
  • "This solution helps in terms of troubleshooting, and you can do capacity planning with it."
  • "The user interface needs a great deal of improvement."
  • "The interface for this solution is terrible and can be improved in literally any way."

What is our primary use case?

Our primary use for this solution is historical traffic wrapping.

This solution only handles a very small slice of what we actually need to monitor, so it is just another product in a set of products we use.

How has it helped my organization?

This solution helps in terms of troubleshooting, and you can do capacity planning with it.

The single pane of glass simplifies management because I don’t have to spend time supporting eight different products. I only have to support one.

What is most valuable?

The most valuable features are the tracking of trends and the presenting of graphs.

The granularity is not the best and it's not the worst. It’s fine

What needs improvement?

The user interface needs a great deal of improvement.

What do I think about the stability of the solution?

The stability of this solution is fine.

What do I think about the scalability of the solution?

Scalability is horrible. The more stuff we add to Statseeker the more we have to sift through with a horrible interface. It doesn't scale well.

How are customer service and technical support?

I am not the person that deals with technical support.

Which solution did I use previously and why did I switch?

Switching had to do with the cost of supporting multiple products. If there is just one product that does it all then it's cheaper, in the long run, to maintain and manage.

How was the initial setup?

I was not the one who deployed this solution, so I do not know.

Which other solutions did I evaluate?

We evaluated StableNet from Infosim, and we went with them because they had the most functionality of all of the different products that we use.

What other advice do I have?

The interface for this solution is terrible and can be improved in literally any way.

I would rate this solution a three out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkTe9f1 - PeerSpot reviewer
Network Team Lead at a energy/utilities company with 1,001-5,000 employees
Real User
Jul 2, 2019
One-minute granularity for data points makes historical troubleshooting easier
Pros and Cons
  • "This solution provides us with a quicker response in troubleshooting."
  • "This is a great product for anybody looking for network monitoring, and I would highly recommend it."
  • "It may be helpful to have more options in the alerting section."

What is our primary use case?

Our primary use for this solution is network monitoring.

How has it helped my organization?

This solution provides us with a quicker response in troubleshooting. It allows my engineers to do their job faster.

It reduces the troubleshooting time to pinpoint issues quicker. We now have a faster response to outages and thus faster remediation and up-time.

What is most valuable?

The most valuable features are that it is fast and easy to use. 

This solution is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

What needs improvement?

It may be helpful to have more options in the alerting section.

What do I think about the stability of the solution?

The stability of this solution is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

Technical support is very good. They've always solved every issue that we've had.

Which solution did I use previously and why did I switch?

We used a home-grown solution prior to this one, so switching to Stateseeker was easy. It is inexpensive, it fits the need, and it was very fast to implement.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We implemented this solution in-house.

What was our ROI?

The ROI comes from the reduction in time that our network engineers spend troubleshooting, leaving them to focus on more important issues.

What's my experience with pricing, setup cost, and licensing?

We pay somewhere between $5,000 and $8,000 yearly in licensing fees.

Which other solutions did I evaluate?

We did evaluate one or two other options, but we chose this solution because of the ease of use and deployment, as well as the simple interface.

What other advice do I have?

This is a great product for anybody looking for network monitoring, and I would highly recommend it.

Having that one-minute granularity, that doesn't roll up over time, is incredibly important if we want to do any historical troubleshooting.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutioneddb - PeerSpot reviewer
Solution Architect at a tech services company with 501-1,000 employees
Real User
Jul 2, 2019
Improves our troubleshooting ability through better visibility, but needs better reporting and alerting
Pros and Cons
  • "The most valuable feature of this solution is the simplicity of adding new devices into it."
  • "This is a very cheap solution in order for us to accomplish what we needed to do in terms of providing visibility into the network."
  • "I would like to see more comprehensive reporting and alerting."
  • "However, the bells and whistles that other vendors have will need to be provided or enhanced in Statseeker in order for it to compete."

What is our primary use case?

Our primary use for this solution is troubleshooting. We use it for logging and monitoring the routers and switches in the environment. It assists us with capacity planning.

How has it helped my organization?

This is a very cheap solution in order for us to accomplish what we needed to do in terms of providing visibility into the network. The visibility is such that it allows us to be a little proactive when it comes down to issues in the environment. It provides us with graphs and stats that we can use to make sure that there is not an issue with the network.

This solution complements our network monitoring. We have other products that provide a more comprehensive type of monitoring, and this one supplements that, especially for the retail environment.

It allows us to have some visibility into our service provider's equipment. It provides us the last-mile circuits down to the stores that we have.

It has helped our network admin team because it gives them visibility into the environment when there are issues. Workload-wise, I think it probably saves them time.

It just allows us to be more proactive. It gives a way to diagnose issues when they arise.

What is most valuable?

The most valuable feature of this solution is the simplicity of adding new devices into it.

What needs improvement?

I would like to see more comprehensive reporting and alerting. We do have other, more expensive solutions that handle that aspect of it. However, it would be nice to be able to specify baseline thresholds. If we're approaching those then we would be alerted, and it would probably help us with our job of troubleshooting.

What do I think about the stability of the solution?

This is a very stable solution. It hasn't gone down.

What do I think about the scalability of the solution?

Scalability-wise, it's a monitoring platform so it's pulling these devices via SNMP. I would say if I needed an additional service to take on the workload then I would just provide additional storage. It's very simple to install.

How are customer service and technical support?

This component is so easy that we rarely needed to call support. When we did contact them then they were very effective. No issues.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We deployed this solution with our in-house team.

What was our ROI?

We have seen ROI through the ability to troubleshoot more effectively. That is where the benefits came in.

What's my experience with pricing, setup cost, and licensing?

When it came to selecting this solution, it came down to cost. Our licensing fees are on an annual basis.

Which other solutions did I evaluate?

We looked at several options including Voyance, Computer Associates eHealth, and SolarWinds. The Statseeker solution stood out because it was simple to use and easy to deploy.

What other advice do I have?

This is a good solution in terms of ease of use and ease of deployment. It is a cost-effective solution that provides basic functionality. However, the bells and whistles that other vendors have will need to be provided or enhanced in Statseeker in order for it to compete. 

The biggest lesson that I learned is how easy it is deployed.

I would rate this solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkE824e - PeerSpot reviewer
Network Engineer at a university with 10,001+ employees
Real User
Jun 25, 2019
Enables us to track down trouble users and to look at individual devices
Pros and Cons
  • "This solution allowed us to track down trouble users."
  • "I don't know that the solution has had much of an impact on the complexity of our network monitoring."

What is our primary use case?

Our primary use case is for monitoring traffic.

How has it helped my organization?

This solution allowed us to track down trouble users.

What is most valuable?

Being able to look at individual devices is the feature we found most useful.

What do I think about the stability of the solution?

It's stable as far as I'm concerned.

What do I think about the scalability of the solution?

Scalability has been fine for us, thus far.

How are customer service and technical support?

I haven't had any personal experience with technical support yet, so I don't know.

What other advice do I have?

The solution's granularity in terms of network visibility is pretty solid. I haven't used it too often lately though. I'm not in that section of the organization anymore.

I don't know that the solution has had much of an impact on the complexity of our network monitoring. It's just another tool we can use.

I'm sure Statseeker has helped a little bit with our network availability, at some point.

From my experience, I'd give it an eight out of ten. It has worked when I needed it to.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at Michigan Technological University
Real User
Jun 25, 2019
Near-instantaneous alerts help us to quickly narrow down problems
Pros and Cons
  • "We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."
  • "This solution would be improved with better automatic discovery for ping-only devices."

What is our primary use case?

Our primary use case for this solution is network monitoring.

How has it helped my organization?

We have Statseeker alerts emailed to a Google group, and one of the members of that group is a Slack integration. This means that we get instant alerts on Slack, from Statseeker, whenever an event happens.

All of our UPS units are set to send SNMP traps to Statseeker whenever their batteries are in need of replacement, or they start failing self-tests. Statseeker then generates an alert based on that trap, which proactively tells our UPS people that this battery is in trouble.

What is most valuable?

The most valuable feature is the ping going out every second, which gives us almost instantaneous alerting.

The user interface allows us to sort according to the source of network packets, which helps us to quickly narrow down problems.

What needs improvement?

This solution would be improved with better automatic discovery for ping-only devices. Every time we add an access point, which is a ping-only device, we also have to remember to add it to Statseeker. It would be very helpful if while doing a ping sweep of our network, once Statseeker discovers a new device, it performed a reverse DNS lookup on the IP address to get the hostname and then automatically add it.

What do I think about the stability of the solution?

The stability of this solution is awesome. Except when it comes time for upgrades, we don't touch it and it just keeps going.

What do I think about the scalability of the solution?

We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all. The scalability is awesome.

How are customer service and technical support?

Technical support for this solution is great.

Which solution did I use previously and why did I switch?

We have been using Statseeker the entire time that I have been with the company.

How was the initial setup?

I was not with the company for the initial setup and deployment.

What's my experience with pricing, setup cost, and licensing?

We receive discounted pricing for being an educational user. Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced.

Which other solutions did I evaluate?

We have looked at a couple of other solutions like Zabbix and AKiPS, and Statseeker has consistently underpriced everybody.

What other advice do I have?

If this solution offers a trial then I would suggest giving it a try. In my experience, there is not much better than this.

We set a two-minute bundle time so that we don't get completely inundated with alerts.

There is a bug we have encountered, where if we accidentally add a ping-only device as an SNMP device, and then that device goes down, it doesn't report back as "down".

Overall, I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NetworkE6e63 - PeerSpot reviewer
Network Engineer at a consultancy with 1,001-5,000 employees
Real User
Jun 25, 2019
Useful for looking at historical traffic, but the user interface needs to be improved
Pros and Cons
  • "If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."
  • "It would be nice if I could easily select individual interfaces."
  • "I do not feel that this solution is very scalable."

What is our primary use case?

I was primarily using this solution for network traffic analysis. We are switching to another product.

How has it helped my organization?

If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded.

What is most valuable?

The most valuable feature is the ability to look at historical traffic.

What needs improvement?

A more user-friendly interface would help because it is sometimes difficult to find specific data that you are looking for. It would be nice if I could easily select individual interfaces.

It would be helpful to be able to view specific ports, more easily.

From what we have discovered, it is not really a single pane of glass.

What do I think about the stability of the solution?

Stability-wise, this is a good solution.

What do I think about the scalability of the solution?

I do not feel that this solution is very scalable. It is sometimes hard to drill down and find specific interfaces that you need to track.

How are customer service and technical support?

I have not dealt with their technical support.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. However, we are switching from Statseeker to Observium. The reason for the switch is that in Observium, the interface is really well-refined. You can select individual interfaces and you can pull up graphs really easily.

How was the initial setup?

I was not part of the initial setup.

What about the implementation team?

One of our in-house staff performed the setup.

What was our ROI?

I have not tracked the ROI.

What other advice do I have?

This is a solution that is useful when you can find the information. It would benefit from being able to view specific ports more easily.

For my recommendation, I would suggest Observium over this solution.

I would rate this solution a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at BCBS of KS
Real User
Jun 25, 2019
Allows us to poll tens of thousands of interfaces at short intervals
Pros and Cons
  • "This solution has helped us to proactively identify issues and push some of those fixes down to tier one."
  • "I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."
  • "I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer."

What is our primary use case?

Our primary use case for this solution is fault management.

How has it helped my organization?

This solution has helped us to proactively identify issues and push some of those fixes down to tier one.

What is most valuable?

The most valuable features are the quick retrieval of performance data, and its ability to poll tens of thousands of interfaces at short intervals.

The single pane of glass for fault and performance data is very helpful.

What needs improvement?

I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer.

I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents. For fault, it's very good, but for tier one, they like to see pictures.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is very good.

How are customer service and technical support?

I would rate their technical support a nine out of ten.

Which solution did I use previously and why did I switch?

We used HP NNMi prior to this solution. However, they out-priced themselves so we switched.

How was the initial setup?

The initial setup for this solution is straightforward. This is a turnkey solution and it is very easy to deploy.

What about the implementation team?

I implemented the solution myself.

What was our ROI?

We have not seen ROI.

Which other solutions did I evaluate?

We have used SolarWinds and HP NNMi. We decided that Statseeker was by far the best solution.

What other advice do I have?

My suggestion for anybody considering this solution is to evaluate at least four other products to see what works best.

I think that the NetFlow portion of the solution needs to be enhanced, but the fault and performance stuff is solid.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Buyer's Guide
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