We are only consultants, so we don't use the program ourselves.
Senior Consultant at a tech services company with 51-200 employees
It is stable but it should be more cloud-friendly and scalability is poor
Pros and Cons
- "It is a stable program."
- "Our customers are very impressed by Teradata's speed, because it's massively parallel processed."
- "An additional feature I would you like to see included in the next release, is that it needs to be more cloud-friendly."
- "The scalability of Teradata is extremely poor, unfortunately."
What is our primary use case?
What is most valuable?
Our customers are very impressed by Teradata's speed, because it's massively parallel processed. So you can get a great volume of data through quickly.
What needs improvement?
What really needs to improve, is their general cloud services. That is their biggest downfall at the moment.
What do I think about the stability of the solution?
Teradata is a really stable program.
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What do I think about the scalability of the solution?
The scalability of Teradata is extremely poor, unfortunately.
How are customer service and support?
Because we are only consultants, we never use the technical support. Only our clients do.
What other advice do I have?
On a scale from one to ten, I will rate Teradata a seven. An additional feature I would like to see included in the next release is that it needs to be more cloud-friendly. That's the one thing they're going to lose customers over, so that needs to improve. I know they're working on it, but they need to do it quicker.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Architect at a financial services firm with 10,001+ employees
Faster and more resilient with zero downtime in the twenty years we've used it
Pros and Cons
- "It is very stable. It's 100% uptime. Speed and resilience are one of the greatest features of this product. In almost twenty years we've never had downtime, except for outages for patches and upgrades. We've never had a system failure in twenty years."
- "They should add more connectors to different platforms."
What is our primary use case?
We currently use the on-prem model of this solution. Our primary use case of this solution is as an enterprise tech warehouse for business intelligence across different domains.
How has it helped my organization?
We've been using Teradata for close to twenty years and this version is a lot faster and more improved than the previous version that we used. It gives us more. It gives us the ability to be more resilient. It has fallback on default. We always have a copy of the copied data. There's more resilience and from a banking perspective, that is a good thing.
What is most valuable?
Having continual fallback is good for security. We use the standard TTU utilities. That's what we use with all the different versions. It's faster and more resilient.
What needs improvement?
They should add more connectors to different platforms.
It could use a more powerful CPU and a faster IO.
For how long have I used the solution?
I have been using this solution for the last twenty years. We upgraded to the version we are currently using in December.
What do I think about the stability of the solution?
It is very stable. It's 100% uptime. Speed and resilience are one of the greatest features of this product. In almost twenty years we've never had downtime, except for outages for patches and upgrades. We've never had a system failure in twenty years.
What do I think about the scalability of the solution?
Its scalability is first class. We can easily add more nodes to it. We have around three to four thousand users.
We have 100 people maintaining different applications. We don't currently have major plans to increase usage.
How are customer service and technical support?
Their technical support is excellent. If you have a P1 you call within the hour.
How was the initial setup?
The initial setup was straightforward. We didn't have any problems installing the new platform. The deployment took six months.
What about the implementation team?
We implemented it ourselves.
Which other solutions did I evaluate?
We didn't evaluate other options because we've been using Teradata for 20 years. We update versions.
What other advice do I have?
It's an excellent product. It's tried and tested with large organizations. The on-prem product is very powerful. Teradata has a cloud option. Both are good options. It depends on what your organizational plans are.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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May 2026
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Services Manager at a tech services company with 201-500 employees
User-friendly and has good parallel processing
Pros and Cons
- "Intelliflex is very scalable. In fact, scalability has improved 100 times by Intelliflex, in my personal opinion."
- "The solution is the Rolls-Royce of data warehousing."
- "The reporting side wasn't very good in the past, but with the latest versions, it's getting better. Still, the friendliness of the PDC reporting and functionality needs to be improved."
What is our primary use case?
We primarily use the solution to store data.
What is most valuable?
The solution is the Rolls-Royce of data warehousing. Because of the way it's been developed, and the parallel processing, there's no other system in the world that can touch it. I don't think it's there yet, but if you're using Tableau, it's much more user-friendly when you want to start reporting. On Teradata, I think there are some improvements that need to be done because you still have to be an expert to understand PDCR.
What needs improvement?
The reporting side wasn't very good in the past, but with the latest versions, it's getting better. Still, the friendliness of the PDC reporting and functionality needs to be improved.
For how long have I used the solution?
I have 11 years of experience with Teradata.
What do I think about the stability of the solution?
The stability is incredible.
What do I think about the scalability of the solution?
IntelliFlex is very scalable. In fact, scalability has improved 100 times by IntelliFlex, in my personal opinion. Many large scale companies in South Africa are using it.
How are customer service and technical support?
Everything is in a controlled environment and you've got tools where you can log calls, and prioritize the issues. Everything is clearly defined from the start so there's minimal downtime. The Teradata system is so redundant that if something goes wrong, the client won't even pick up on it; the part can be replaced and the system won't even be offline because almost everything is swap-able.
There is also Teradata University, and a lot of tutorials you can do for training. It's all very professional.
Which solution did I use previously and why did I switch?
I was in the SAP environment for many years and moved away from that to focus on Teradata.
How was the initial setup?
Teradata is very professional when it comes to the way they handle installations. They work according to a trans-control process, so every installation that has been done or installed by Teradata is pre-approved by technical experts.
Once the product is pre-approved, we will install it according to a trans-control process, and anything that we do regardless of the system is being recorded by the lease management. Going forward, everybody knows what exactly is happening on the system, including what the latest releases of any firmware on the system are. It's a controlled environment.
What about the implementation team?
We used a consultant for implementation.
What other advice do I have?
We use the on-premises version of the solution.
I would recommend Teradata IntelliFlex. There's not a better solution on the market. It's one of the best data warehouses you can find.
I would rate the solution ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Teradata FSLDM Consultant at TIK IT Solutions
Improves processing speed and enhances data protection
Pros and Cons
- "The most valuable features are the Shared-nothing architecture and data protection functionality."
- "Technically, it has made data processing much faster than other SMP databases."
- "The user interface needs to be improved."
What is our primary use case?
We implement Teradata in financial sectors, which include banks in India and Canada.
How has it helped my organization?
Technically, it has made data processing much faster than other SMP databases.
What is most valuable?
The most valuable features are the Shared-nothing architecture and data protection functionality.
What needs improvement?
The user interface needs to be improved.
The price needs to be more competitive as Hadoop, Redshift, Snowflake, etc are constantly making way into EDW space.
For how long have I used the solution?
Eleven years.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Auditor Federal de Finanças e Controle at CGU
Scalable solution that takes advantage of massive parallel processing
Pros and Cons
- "The feature that we find most valuable is its ability to perform Massive Parallel Processing."
- "Teradata has allowed us to provide an online BI solution that no other player was able to do."
- "I would like to see an improved Knowledge Base on the web."
What is our primary use case?
Our primary use case for this solution is the Transparency Portal of the Brazilian Government. Teradata provides the database infrastructure for this analytical site that is able to create an online BI experience that provides details on how the Brazilian government spends public money.
How has it helped my organization?
Teradata has allowed us to provide an online BI solution that no other player was able to do.
What is most valuable?
The feature that we find most valuable is its ability to perform Massive Parallel Processing.
What needs improvement?
I would like to see an improved Knowledge Base on the web.
For how long have I used the solution?
Three to five years.
What do I think about the scalability of the solution?
There are two million queries per day and an average of eight hundred concurrent users during working hours.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a pharma/biotech company with 5,001-10,000 employees
It was easy for us to migrate from on-premise Teradata to AWS Teradata
Pros and Cons
- "I like writing preformance queries for preprocessing on AWS Cloud."
- "The integration and configuration of Teradata in our AWS environment was great."
- "I would like more security and speed."
What is our primary use case?
We have been using the on-premise PostgreSQL, and most of our data comes from SAP. We have all our Oracle logs being pushed to Teradata, which is where we take the data, then skim it. We pass it through whatever it is we are using, then turn it back to the customers.
Therefore, our primary use case is to distribute the data across all types of commercial and personal consumers, making it available as fast as possible.
How has it helped my organization?
We are able to distribute Teradata in different regions to increase availability. As we are slowly moving everything to AWS cloud, we haven't had to worry about anything.
What is most valuable?
I like writing preformance queries for preprocessing on AWS Cloud.
What needs improvement?
I would like more security and speed. These days, everyone is not just moving to cloud, but they are moving to clout. In a multi-cloud environment, you have to be cognizant of data transfer, bandwidth, and egress charges, not just from a performance and scalability point of view, but also how to keep costs low.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is fine. We did not see a lot of downtime while migrating. It was a pretty clean transfer from on-premise to the cloud.
What do I think about the scalability of the solution?
The scalability is great. AWS is all about the scalability.
How are customer service and technical support?
I have not used the technical support.
Which solution did I use previously and why did I switch?
Since we also use the AWS PostgreSQL, and some of our data is in there too, we came to the conclusion to move solutions within Teradata. Because already had the on-premise Teradata, it was easy for us to migrate from on-premise Teradata to AWS Teradata.
How was the initial setup?
The integration and configuration of Teradata in our AWS environment was great. This lead us to use all the databases after making the move to AWS Cloud in Teradata.
What's my experience with pricing, setup cost, and licensing?
I don't know about the pricing and licensing.
What other advice do I have?
Initially, the whole infrastructure was on-premise. For the past year, we have started moving over to the cloud. The support that we receive from AWS is great.
The on-premise version is fairly to use. We don't have to scale it up nor scale it down.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Data at a leisure / travel company with 1,001-5,000 employees
It helps us with connectivity and making sure the data is secure
Pros and Cons
- "It is quick, secure, and has less hassles because we don't have to involve our networking team, infrastructure, etc. It is very easy to deploy and make market ready."
- "We had few reports which were taking more than 45 minutes, then with Teradata we received results within minutes, and a few under a minute."
- "I would like more security and speed."
What is our primary use case?
We have all our workloads on AWS.
How has it helped my organization?
Having Teradata in AWS:
- Helps us with connectivity.
- Making sure the data is secure.
- Reduces the hops.
- Helps us more with real-time data.
We had few reports which were taking more than 45 minutes. Then, with Teradata, we received results within minutes, and a few under a minute. We thought that something went wrong, and we hadn't done the work properly, but we saw the exact same results on both. So, our end users were pretty happy.
What is most valuable?
It is quick, secure, and has less hassles because we don't have to involve our networking team, infrastructure, etc. It is very easy to deploy and make market ready.
What needs improvement?
Teradata wants to come out of the hardware business and to run its own cloud on other public clouds. I think that is a great way to go. However, there are challenges to doing this. There are multiple layers of security and caching. E.g., if you have a lot of compute or a caching that will offload a lot of compute activity because it's already there, it will save its cycles for something which needs to be done. This way, you are offloading your compute, so you can go with a lesser capacity than a higher capacity. That is what this appliance does. If they are moving off of the appliance, I am curious to see if their software will withstand the change, or will Teradata still run but need a bigger box?
I would like more security and speed. These days, everyone is not just moving to cloud, but they are moving to clout. In a multi-cloud environment, you have to be cognizant of data transfer, bandwidth, and egress charges, not just from a performance and scalability point of view, but also how to keep costs low.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We haven't had any outages in one and a half years. That is a good statement.
What do I think about the scalability of the solution?
I have not heard anyone complain about performance.
How are customer service and technical support?
The technical support is pretty good. The response rate is good.
Which solution did I use previously and why did I switch?
We had a bunch of legacy warehouses, which we wanted to consolidate, as well as stay up-to-date with warehousing options. This is why we moved into Teradata.
How was the initial setup?
The integration and configuration were seamless for us.
We have multiple sources of data, so Teradata has a lot of connectors which pulls all our data from different workloads. The integration works really well.
What about the implementation team?
We had help with the integration and configuration.
What was our ROI?
When your customer is happy, dollars and cents sort of blur. Our return on investment would be customer satisfaction, which I think is priceless.
What's my experience with pricing, setup cost, and licensing?
We had a lot of parties involved when purchasing from the AWS Marketplace. They are very flexible and aggressive in trying to close the deal. They are good at what they have to offer and listening to the customer. It's a two-way street.
In this day and age, we want to get things done quickly. So, we go to the AWS Marketplace.
Also, we have a consistent experience with Teradata usage on its cloud, so we already know the product.
For what Teradata has to offer, their price is comparable to its competitors.
Which other solutions did I evaluate?
We evaluated Redis and Teredata, doing PoCs with both. We had more support from Teradata to start with, and we were new to both. We were not in a situation to tell which one was good, because both were new to us. We just had more support from Teradata to help us see the results on what we are looking for.
What other advice do I have?
Do your homework before you make a decision. Everyone is different; every shop is different. That is what makes it fun to be in IT.
When you look for a solution, you will uncover many advantages. All those hidden things which are not clear initially when you do a cost analysis. A cost analysis is something that you have to do from the get-go, but it also has to be an ongoing process. Your workloads change, requirements change, everything changes, so it has to be a constant feedback.
We have used both the on-premise and AWS versions.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Consultant at BT5 Business & Technology 5 Consulting
It handles large amounts of information with a linear performance increase
Pros and Cons
- "It handles large amounts of information with a linear performance increase, in relation to a HW investment."
- "It has a solid set of tools and consulting services."
- "It needs a teaching web site with more training on third-party tools used for BI."
What is our primary use case?
Our primary use case is for retail and customer behavior modeling. We handle a billion records from different sources to create a consolidated feed for KXEN analysis and customer behavior modeling.
How has it helped my organization?
It has allowed our organization, a retail company, to focus on timely marketing campaigns for the proper customers.
What is most valuable?
It handles large amounts of information with a linear performance increase, in relation to a HW investment. It has a solid set of tools and consulting services.
What needs improvement?
- A more transparent integration with Aster solutions.
- An even deeper focus in data sciences.
- A teaching web site with more training on third-party tools used for BI (data sciences).
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Performance Systems at Telstra
Massive parallel processing ability to do large amounts of concurrent querying
Pros and Cons
- "It has massive parallel processing ability to do large amounts of concurrent querying."
- "It has given our business the ability to gain insights into the data and create data labs for analysis and PoCs."
- "We are using an older version at the moment."
What is our primary use case?
We use it for enterprise data warehouse (EDW) with on-premise hardware. The company uses EDW for most MIS functions.
How has it helped my organization?
It has massive parallel processing ability to do large amounts of concurrent querying. It has given our business the ability to gain insights into the data and create data labs for analysis and PoCs.
What is most valuable?
Speed of complex queries and the ability to schedule give business users time to analyse data rather than waiting for queries to run.
What needs improvement?
We are using an older version at the moment. We are looking for a more flexible cost model for the next version that we use, whether it be cloud or on-premise.
For how long have I used the solution?
More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Manager at a energy/utilities company with 51-200 employees
High transaction processes, as well as the reporting system, need improvement
Pros and Cons
- "We have SAP IQ data warehouse now and I don't have a major problem."
- "We tried to use case Teradata for a data warehouse system, but we had some problems in relation to the Teradata system, CDC tools, and source databases. We were unable to transfer data from HPE Integrity mainframe to Teradata."
- "There is a need to improve performance in high transaction processes, as well as the reporting system."
What is our primary use case?
We tried to use case Teradata for a data warehouse system, but we had some problems in relation to the Teradata system, CDC tools, and source databases. We were unable to transfer data from HPE Integrity mainframe to Teradata.
How has it helped my organization?
It didn't improve the way our organization functions.
What is most valuable?
None.
What needs improvement?
There is a need to improve performance in high transaction processes, as well as the reporting system.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
I would rate tech support at eight out of 10.
Which solution did I use previously and why did I switch?
Yes, we already had SAP IQ and were using it. We didn’t switch. We tried but it failed.
How was the initial setup?
Very complex.
What other advice do I have?
I rate Teradata two out of 10. At first, support was very good, but during and after they ended their operation in Turkey it was very bad. We had some agreements and they gave us some promises but...
We bought it three years ago but we couldn't use it in production. We have SAP IQ data warehouse now and I don't have a major problem. I would recommend SAP IQ for data warehouse.
If you are going to buy Teradata, you have to make a very solid contract with them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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