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PeerSpot user
Manager at a consultancy with 501-1,000 employees
Real User
Mar 26, 2017
The most valuable features are the security file and the general data level security implementation framework. The user interface needs general bug fixes
Pros and Cons
  • "The most valuable features are the security file and the general data level security implementation framework."
  • "We encountered some scalability issues, as the server doesn't handle too many concurrent connections very well."

What is most valuable?

The most valuable features are the security file and the general data level security implementation framework. Apart from using the Jaspersoft domains to constrain data on the report, using the security file adds another level of security to your data. This is essential for those of us who require data to be provided based on user privileges.

How has it helped my organization?

Ad hoc functionality has proved to be an essential part of the business, as well as the data level security.

What needs improvement?

The Jaspersoft domain user interface needs general bug fixes.

The ability to create cross joins on the domains is essential to provide a product that can completely support business reporting needs.

For how long have I used the solution?

I have used this product for five years.

Buyer's Guide
TIBCO Jaspersoft
May 2026
Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,510 professionals have used our research since 2012.

What do I think about the stability of the solution?

We encountered some stability issues. I experienced user interface issues in Google Chrome when resizing the browser display on domain editing. When using Firefox, it seemed to be more stable.

What do I think about the scalability of the solution?

We encountered some scalability issues, as the server doesn't handle too many concurrent connections very well.

How are customer service and support?

The technical support is average.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The setup was fairly straightforward, but it requires an intermediate to expert level installer.

What's my experience with pricing, setup cost, and licensing?

First use the community edition to see if the basic reporting features are adequate for your organization.

If you need to trial run the ad hoc functionality, then ask for a trial license. Have a plan to use those few days optimally. Afterwards, decide on what license will suit you best.

Alternately, you could contact my organization for assistance in this regard: www.silvafox.co.za (LinkedIn: https://www.linkedin.com/in/roger-baatjes-4496b615).

Which other solutions did I evaluate?

We have used Jaspersoft for a good couple of years now. We used SAP BusinessObjects, Microsoft SSRS, and SSIS.

What other advice do I have?

Ensure that the needs you want to address match the license you intend to purchase. If there is a mismatch, you might end up spending more money than you need to.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Founder at a consultancy with 51-200 employees
Consultant
Top 20
Mar 19, 2017
The most valuable features are the setup of layers and row-level security.
Pros and Cons
  • "We were going to the AWS cloud, and Jaspersoft was the only tool which understood the licensing part of the cloud, and the easy handling of the row-level security made me decide to choose it."
  • "The user interface of Jaspersoft server is not appealing and should get a sparkling makeover."

What is most valuable?

For the Jaspersoft Server:

  • The portal and the management of users
  • Sub-administrators along with template reports
  • Authorizations and row-level security
  • The setup of layers
  • Overall flexibility

For Jasper Reports:

  • It is equal in value to Crystal Reports
  • Very good pixel-perfect reporting

How has it helped my organization?

It was very easy to setup a report for more than 30 countries in which they could only see their own data. It was easy to give each country their own sub-administrator who handles their own users.

What needs improvement?

The user interface of Jaspersoft server is not appealing and should get a sparkling makeover.

For how long have I used the solution?

I have been using the product for over a year.

What do I think about the stability of the solution?

We have not encountered any stability issues with the Jaspersoft server.

What do I think about the scalability of the solution?

We had an issue with scalability. That was because of the burst of data we had and too few instances of the server on AWS.

How are customer service and technical support?

I would give technical support a rating of 10/10. I called a rep and he made a special fix for our project on the fly within a few days, as I recall. I didn't put any pressure on him.

Which solution did I use previously and why did I switch?

We were going to the AWS cloud. Jaspersoft was the only tool which understood the licensing part of the cloud. The easy handling of the row-level security made me decide to choose it.

How was the initial setup?

The initial setup was easy as we used the AMI from the AWS Marketplace. Later on, it became more difficult as we were using load balancers and https.

What's my experience with pricing, setup cost, and licensing?

Although starting is easy, when you go for production sizing, you have to be prepared to pay quite a bit. You can lower it by preparing your datastore/database in a good way.

Which other solutions did I evaluate?

We looked at QlikView, Tableau, Pentaho, and SpagoBI.

What other advice do I have?

Take some time to check out all the functionalities, especially the portal and row-level security. You can test it really well with the pay per hour option.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
TIBCO Jaspersoft
May 2026
Learn what your peers think about TIBCO Jaspersoft. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,510 professionals have used our research since 2012.
it_user542799 - PeerSpot reviewer
Senior Software Engineer at a tech company with 501-1,000 employees
Vendor
Feb 28, 2017
​The reporting and charting features are valuable. Implementation of subreports is not straightforward enough.
Pros and Cons
  • "The reporting and charting features: I have worked with other reporting tools and I find this tool is easier and faster to work with while creating charts."
  • "Implementing of subreports is such a pain."

What is most valuable?

  • The reporting and charting features: I have worked with other reporting tools and I find this tool is easier and faster to work with while creating charts.
  • Easy editing options.

How has it helped my organization?

I have used this technology to implement a reporting module for my client. This tool has helped my client to track the data more easily.

What needs improvement?

Implementing of subreports is such a pain. This functionality could be made faster.

The concept of subreports is to easily embed an existing report in a new report. This may sound simple but implementing it is such a pain. It took me hours to get it right. It is just not straightforward enough.

while I add a report, I just drag drop the icon and establish a connection with the database and it is ready. But sub report is not the case. It should have been just a drag drop and it should act as an individual report on its own only. It takes a long time to give some connections and there is no much documentation available on the same either.

For how long have I used the solution?

I have used this solution for about a year.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

On a scale of 1-5, I would rate it a 2 because the technical team never had any proper documentation or guidance for any of my issues. No online help is available either.

Which solution did I use previously and why did I switch?

We did not previously use anything else.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

It would be good to go with Jaspersoft Studio.

What other advice do I have?

Write down the project requirements and compare it with all that this product can do. Then, decide wisely based on all the options available.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user539580 - PeerSpot reviewer
Risk and Operations Manager at a financial services firm with 1,001-5,000 employees
Vendor
Feb 23, 2017
you can continue working in the tool, while the job that generates reports runs in the background.
Pros and Cons
  • "The reports and analytic view feature and the ability to generate large reports in background are most valuable to us."

    What is most valuable?

    The reports and analytic view feature and the ability to generate large reports in background are most valuable to us. The feature that allows to run different reports in the background helps to create long running reports without affecting the system performance, i.e., you can continue working in the Jaspersoft tool, while the job that generates reports runs in the background.

    How has it helped my organization?

    It helps to process very quickly and present it in a very understandable way for the business people.

    What needs improvement?

    I would definitely recommend to evaluate this product in the context of other business intelligence tools that are currently on the market.

    For how long have I used the solution?

    I have used this solution for three years.

    What do I think about the stability of the solution?

    There were no stability issues.

    What do I think about the scalability of the solution?

    We did not encounter any scalability issues.

    How are customer service and technical support?

    This product is being supported by our local help desk.

    Which solution did I use previously and why did I switch?

    We did not have any other solutions before.

    What's my experience with pricing, setup cost, and licensing?

    All this is being handled by our IT department.

    Which other solutions did I evaluate?

    It was chosen on a group level.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user297504 - PeerSpot reviewer
    Data Architect at a comms service provider with 1,001-5,000 employees
    Real User
    Nov 21, 2016
    The pixel-perfect report and embedded report portal are valuable. Visualization design should be improved and aligned with newer tools.
    Pros and Cons
    • "The most valuable features are the pixel-perfect report, embedded report portal, scheduling reports, open source, etc."
    • "Visualization can be improved further in terms of design, and to align it with other, new reporting tools."

    What is most valuable?

    The most valuable features are the pixel-perfect report, embedded report portal, scheduling reports, open source, etc.

    How has it helped my organization?

    Jaspersoft is being used as my organization’s report development platform. We use this tool to schedule reports and email users in either Excel or PDF format. We can use the Excel file to support our working processes or use the PDF as an official document.

    What needs improvement?

    Visualization can be improved further in terms of design, and to align it with other, new reporting tools.
    According to user feedback, by comparing with other BI Data Discovery Tools. E.g. Qlik Sense. TIBCO Jaspersoft’s chart types and colour tone are not modern enough. Therefore, users will be more willing to use Qlik Sense rather than TIBCO Jaspersoft.


    For how long have I used the solution?

    I have been using this product for about six months.

    What was my experience with deployment of the solution?

    We have not encountered any deployment issues.

    What do I think about the stability of the solution?

    We have not encountered any stability issues.

    What do I think about the scalability of the solution?

    We have not encountered any scalability issues.

    How are customer service and technical support?

    Customer Service:

    As I am using the community edition, no customer service is provided. However, it is easy to get support from its community.

    Technical Support:

    Since we are using the community edition, no technical support is provided either.

    Which solution did I use previously and why did I switch?

    Previously, we were using SAP Crystal Reports. However, it was already an obsolete version.

    How was the initial setup?

    I set it up on a Linux server; it is straightforward.

    What about the implementation team?

    We have implemented it via our in-house team.

    Which other solutions did I evaluate?

    I have also evaluated other tools such as Tableau, Pentaho and SpagoBI. The reason we have chosen Jaspersoft is because it is a very popular open-source reporting tool, with the ability to integrate with other web applications and schedule sending of reports.

    What other advice do I have?

    Jaspersoft is a strong tool for static, pixel-perfect reports. I suggest also including another data discovery / ad-hoc analysis tool in your roadmap.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user531804 - PeerSpot reviewer
    Software Developer at a marketing services firm with 51-200 employees
    Vendor
    Nov 21, 2016
    Stability and server disk consumption need improvement. Creating and scheduling reports is tedious and bug prone.
    Pros and Cons
    • "The most valuable features are that it is a browser-based system and memory consumption for the client with large-scale data is reasonable."
    • "The technical support provided was terrible."

    What is most valuable?

    The most valuable features are that it is a browser-based system and memory consumption for the client with large-scale data is reasonable.

    What needs improvement?

    The following areas of the product need improvement: stability; server disk consumption; creating reports is tedious and bug prone; scheduling reports is bug prone.

    For how long have I used the solution?

    I have used this product for two years.

    What do I think about the stability of the solution?

    We constantly encountered stability issues.

    What do I think about the scalability of the solution?

    We have encountered scalability issues. At certain points, the data became too large and was not effectively cached.

    How are customer service and technical support?

    The technical support provided was terrible.

    Which solution did I use previously and why did I switch?

    Previously, we used Microsoft reports and switched due to high licensing costs. Also, the older versions for which we had a license for, were not able to effectively manage memory consumption on the client side.

    How was the initial setup?

    The setup process was relatively standard and it has a good installer. A person with any level of Tomcat knowledge should be familiar with the system.

    What's my experience with pricing, setup cost, and licensing?

    The community version is free. It has a pretty good feature set for free software. However, the enterprise version is incredibly overpriced.

    Which other solutions did I evaluate?

    We evaluated Pentaho, which was incredibly frustrating and unintuitive to use.

    What other advice do I have?

    Don't implement this product.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SrBIDev353 - PeerSpot reviewer
    Sr. Business Intelligence Developer at a computer software company with 51-200 employees
    Real User
    Nov 17, 2016
    Report locales provide multi-language support. It should have a report bursting option.
    Pros and Cons
    • "It is a good, simple to learn product with some limitations."
    • "There is scope of improvement in terms of: More flexibility for report / dashboards development. A report bursting option."

    What is most valuable?

    • Profile attributes for implementing multi-tenancy.
    • Report locales for implementation of multi-language support in report development.
    • Subreports, in many reports, to achieve specific report requirements.

    How has it helped my organization?

    We are using Jaspersoft for report development.

    What needs improvement?

    There is scope of improvement in terms of:

    • More flexibility for report / dashboards development.
    • A report bursting option.
    • Caching of query input controls that creates problem.
      (In regards to input controls which are based on SQL queries, they show cached data instead of fetching new data every time reports are executed. Input controls still show old data, even if there is a change in data and consequent query results.)
    • Scriptlet execution option before the main data set execution.

    For how long have I used the solution?

    I have used this product for about three and a half years.

    What do I think about the stability of the solution?

    I have not encountered any stability issues.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    I would give the technical support an 8/10 rating.

    Which solution did I use previously and why did I switch?

    Prior to Jasperserver, we did use a different solution and decided to switch due to higher licensing costs.

    How was the initial setup?

    The initial setup was straightforward in terms of server installation, implementing multi-tenancy, multi-language, locales etc.

    Which other solutions did I evaluate?

    We evaluated another option, namely Cognos, before choosing this product.

    What other advice do I have?

    It is a good, simple to learn product with some limitations.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user504099 - PeerSpot reviewer
    Director, Operational Risk BI & Big Data Analytics with 1,001-5,000 employees
    Real User
    Aug 31, 2016
    Reports can be exported to many different formats including MS PowerPoint and PDF.
    Pros and Cons
    • "Automation of existing reports and dashboards has helped in increased productivity and huge efficiency savings."
    • "I would like to see them make it more user friendly for developers and include the latest charting libraries."

    What is most valuable?

    • Embedding the reports within other applications
    • Export functionality: Reports can be exported to many different formats including MS PowerPoint and PDF.

    How has it helped my organization?

    Automation of existing reports and dashboards has helped in increased productivity and huge efficiency savings.

    What needs improvement?

    I would like to see them make it more user friendly for developers and include the latest charting libraries.

    In this age of tools such as Tableau, developers are used to intuitive interfaces to develop the reports. It's always relative!!

    Jaspersoft is an open-source product and lot of times you have to rely on the community to answer some of your queries. Product documentation also could be improved for the developer to reduce the learning curve.

    For how long have I used the solution?

    I have used it for about 3 years.

    What do I think about the stability of the solution?

    I have not encountered any stability issues. The product has been pretty stable.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    Technical support has been really great. Usually questions get answered within 24 hrs.

    Which solution did I use previously and why did I switch?

    We used a home-grown reporting tool that lacked many of the functionalities we needed. We evaluated multiple vendors before selecting Jaspersoft.

    How was the initial setup?

    Initial setup was pretty straightforward, except the security piece. Over the years, the tool has improved how security is implemented.

    What's my experience with pricing, setup cost, and licensing?

    It definitely provides value for the money if you have enterprise-wide usage of standard dashboards and charts.

    Which other solutions did I evaluate?

    We were looking for a lightweight solution that is easy to implement and that can scale. We looked at several options including MicroStrategy and WebFOCUS. Those tools unfortunately didn't fit the bill.

    What other advice do I have?

    If you have a need for standard dashboards that can be exported to various formats, Jaspersoft will be a good solution to try out. Jaspersoft also provides various integration mechanism (JavaScript libraries and APIs) for embedded BI.

    Also, with the latest releases, they are making good progress in the self-service business intelligence space.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Updated: May 2026
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