We use this solution for endpoint protection, CASB, and it is integrated with Office 365.
General manager at a tech services company with 201-500 employees
Easy to use, the dashboard is good, and it offers better coverage than similar products
Pros and Cons
- "The most valuable feature is ease of use."
- "In summary, this is a good product and they have most aspects covered."
- "I would like to see more integration with third-party products."
- "I would like to see more integration with third-party products."
What is our primary use case?
What is most valuable?
The most valuable feature is ease of use.
The dashboard is quite good.
What needs improvement?
I would like to see more integration with third-party products.
Pricing is always something that can be improved.
In the future, this product should make use of artificial intelligence and machine learning technology.
For how long have I used the solution?
We have been using McAfee Endpoint Security for more than 10 years.
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What do I think about the stability of the solution?
The stability is good and we haven't had any issues.
What do I think about the scalability of the solution?
Scalability-wise, McAfee is a good product.
How are customer service and support?
The technical support from McAfee is about average.
Which solution did I use previously and why did I switch?
We use Symantec as well as McAfee for endpoint protection.
We have found that McAfee has better coverage when compared to Symantec.
What's my experience with pricing, setup cost, and licensing?
The price of McAfee is pretty similar to Symantec, and there are no costs in addition to the standard licensing fees.
What other advice do I have?
In summary, this is a good product and they have most aspects covered. That said, it needs better integration with third-party products. Even the integration with other McAfee products can be improved further.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Leader Network and Mail Team at a energy/utilities company with 10,001+ employees
Easy to use and very powerful
Pros and Cons
- "It's easy to use and it's very powerful. It offers nice endpoint protection."
- "It's easy to use and it's very powerful, and it offers nice endpoint protection."
- "It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections."
- "They charge more for enterprise support and when we raise tickets we get a good response but with the normal support, their response is not quick."
What is our primary use case?
Our primary use case is for endpoint protection, to block malware and viruses.
What is most valuable?
We like the web control and firewall.
What needs improvement?
For how long have I used the solution?
I have been using McAfee for twenty years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
Scalability also works nicely. It's easier to scale it out on thousands of machines.
We only require two staff members for maintenance. There around 16,000 users.
How are customer service and technical support?
They have two different kinds of support. One is enterprise support and one is normal support. They charge more for enterprise support and when we raise tickets we get a good response but with the normal support, their response is not quick. They don't give much preference to normal support. It can take three, four days, or even a week to get a reply from them.
Which solution did I use previously and why did I switch?
Being in the IT industry, we have come across different products, McAfee and Defender plus Symantec, and Trend Micro. For my needs, I like McAfee the most. Symantec might be equivalent but I like McAfee the most.
What other advice do I have?
There are good web, application, and firewall control features. It would be helpful if the controlling of connections coming to the PC could be done from McAfee's side so that we can block those connections.
It's a good product. I would recommend it.
I would rate it a nine out of ten. It's easy to use and it's very powerful. It offers nice endpoint protection.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trellix Endpoint Security Platform
April 2026
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893,244 professionals have used our research since 2012.
Manager - Computing at a tech services company with 10,001+ employees
A scalable solution for endpoint protection and disk encryption, but didn't work well for some of the use cases
Pros and Cons
- "The endpoint protection and disk encryption features are the most valuable."
- "The endpoint protection and disk encryption features are the most valuable."
- "It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
- "Their support is not good and needs to be improved."
What is our primary use case?
We use it for all Windows and MAC clients. We use it for endpoint protection, DLP, and disk encryption. We are using the latest version.
What is most valuable?
The endpoint protection and disk encryption features are the most valuable.
What needs improvement?
It didn't work well for some of the use cases. We have different use cases for each entity.
Their support is also not good and needs improvement.
For how long have I used the solution?
I have been using McAfee Endpoint Security for almost three years.
What do I think about the stability of the solution?
Only the endpoint is stable. There are still a few things that need to be done in DLP.
What do I think about the scalability of the solution?
It can scale. We have around 10K users who use it on a daily basis.
How are customer service and technical support?
Their support is not good. It needs to be improved.
Which solution did I use previously and why did I switch?
We used Symantec previously. They didn't have a suite, and I wanted a suite that can give me a single control panel to manage my endpoint protection, DLP, and disk encryption. I wanted to use only a single agent with different modules so that I don't have to worry about multiple things.
How was the initial setup?
It was not that simple. I would say it was moderate. It took more than three months to stabilize.
What about the implementation team?
We used a partner integrator. We maintain it on our own.
What's my experience with pricing, setup cost, and licensing?
It is not that expensive. There is no additional cost. We got the entire bundle together.
What other advice do I have?
I would not recommend this solution because a lot of new-age solutions are available in the market. These solutions are better than McAfee Endpoint Security and can do a better job.
I would rate McAfee Endpoint Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Project Manager at a computer software company with 1,001-5,000 employees
Has the ability to check a wide range of vulnerabilities and devices
Pros and Cons
- "This product has the capability to check a wide range of vulnerabilities and devices."
- "It is a very good solution and gives good blanket protection."
- "The product could do more to keep administration alerted to detected threats on endpoints."
- "One thing I think it should do is alert administration if some attack is happening in local systems."
What is our primary use case?
This product is mainly used for detecting viruses and malware on the laptops and also to scan older, existing files.
What is most valuable?
The ability to check a wide range of vulnerabilities and devices is a very valuable feature in this product. This is not really a user interface or manually driven product. VirusScan gives an alert to the user that a scan should be performed on their device and the user has to click it to initiate the scan. Then McAfee scans the device and it gives a report saying that it has run a scan of the system and now everything is fine. It runs for the user rather than manual scanning.
What needs improvement?
We are using it so the company is providing better security coverage end-to-end. I am not sure how to improve on that because it already achieves that goal and updates constantly.
One thing I think it should do is alert administration if some attack is happening in local systems. I am not seeing that kind of alert. When users run a scan on their own system and nothing is found, that is fine. But ideally, VirusScan also has to send a notification of the source of an attack if one is detected.
For example, if the threat came from opening an email attachment, an alert could be broadcast to warn other users on the system not to open the same attachment and McAfee could do that automatically. Something like that. Or at least it should make a report or alert for the administrator so that they can take the proper action.
For how long have I used the solution?
For the last six to eight years we have been using McAfee VirusScan Enterprise.
What do I think about the stability of the solution?
The stability of the solution is fine, actually, and we are satisfied. It does not have a problem working with the 10,000+ users in our organization. It checks and updates everything every day and the stability is there.
What do I think about the scalability of the solution?
The scalability with McAfee is good. We currently have about 10,000 laptops which we are using it to secure. It is globally distributed and everybody uses the data scanning to ensure data security is a high priority.
The people are using it with roles that range from the top to the bottom of the corporation. It is mandatory to use McAfee to ensure that we are in compliance with security regulations as well as preventing data loss on our local systems.
We have plans to increase the usage of this product as the employee base and the number of devices increases.
How are customer service and technical support?
I did not have a chance to interact with the technical support team at McAfee because our local internal IT takes care of everything when it comes to the maintenance. Some issues that we have occur because the product is not upgrading locally for whatever reason. Our IT people will handle that type of minor support issue for us.
Which solution did I use previously and why did I switch?
As far as I know, before this company used McAfee VirusScan as a solution for these past six to seven years, there was not another endpoint security protection product in place.
How was the initial setup?
The initial setup is straightforward for the administration. The end-user should not have to do anything. There is an automatic trigger and it scans devices on the network along with their files and automatically generates a report. That is all there is to it. It is updated through the central station which tracks the upgrades and the devices that it scans.
What about the implementation team?
The implementation is kind of done in incremental steps because it is a cloud solution. It is just being pushed from the system to the central location. The agent runs on every laptop and we either manually click it when it issues a notice that it is time to scan the device, or it triggers by itself. It automatically runs these processes without intervention.
What's my experience with pricing, setup cost, and licensing?
As always, the cost of the licenses has to be paid and it will be per user per year. But the cost is minimal because we have taken a sort of deal with McAfee for a site license.
What other advice do I have?
I recommend McAfee VirusScan to everyone in an enterprise environment. Part of the reason is that nowadays everyone is working from home. Their systems and devices have to be secure when they are connecting externally to the internal network with whatever device they are using. They should have at least one security solution in their system so that they can avoid vulnerabilities that they may encounter outside of the secure internal network. VirusScan ensures that is happening.
On a scale from one to ten where one is the worst and ten is the best, I would rate McAfee VirusScan Enterprise as a nine-out-of-ten. It is a very good solution and gives good blanket protection.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead Specialist at a computer software company with 1,001-5,000 employees
Intrusion prevention that detects threats and protects your network, with good support
Pros and Cons
- "The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
- "The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
- "The resolution time should be faster."
- "The resolution time should be faster."
What is our primary use case?
The primary use case of this solution is for intrusion prevention.
We are service providers.
What is most valuable?
The most valuable features are the prevention layer that detects the signature value and prevents threats in the network.
What needs improvement?
The reporting could be improved, by providing more reporting features.
The resolution time should be faster.
For how long have I used the solution?
I have been working with McAfee Endpoint for more than ten years.
What do I think about the stability of the solution?
We have experienced a few issues.
How are customer service and technical support?
I have contacted technical support and they are good.
How was the initial setup?
The initial setup was straightforward.
It takes two days to deploy.
What about the implementation team?
We did not use a vendor or an integrator, we have our own team.
What other advice do I have?
I have experience with multiple vendors and this is a product I recommend.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Consultant at SCPD
A stable solution with good technical support
Pros and Cons
- "McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
- "McAfee EndPoint Security has a lot of good features that work well if they are implemented properly."
- "I would like this solution to do what Palo Alto traps does because I would only need to run this one product."
- "This solution is difficult to implement."
What is our primary use case?
This is part of our network security solution. We have it running on different servers and workstations that are on different platforms.
What is most valuable?
McAfee EndPoint Security has a lot of good features that work well if they are implemented properly.
What needs improvement?
This solution is difficult to implement. There are lots of features but it has to be implemented the right way.
I would like this solution to do what Palo Alto traps does because I would only need to run this one product.
For how long have I used the solution?
I have been using McAfee Endpoint Security for perhaps the last ten years.
What do I think about the stability of the solution?
It is stable, once it is configured and set up properly.
How are customer service and technical support?
The technical support is good but the local people are bad.
How was the initial setup?
On the workstation, the initial setup is easy.
For the server, it takes a long time for your people to implement it.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Engineer at MILLENNIUM TECHNOLOGIES
Offers good integration between the environments
Pros and Cons
- "The most valuable feature is the integration between environments."
- "The most valuable feature is the integration between environments."
- "I would like to see simple processing and reporting online."
- "The stability of the solution was not very good."
What is most valuable?
The most valuable feature is the integration between environments.
What needs improvement?
Something that needs to improve is the interface. I would also like to see simple processing and reporting online.
For how long have I used the solution?
I've been using this solution for six months now.
What do I think about the stability of the solution?
The stability of the solution was not very good.
What do I think about the scalability of the solution?
We had some issues with the scalability but it was taken care of. It can be improved, however.
What other advice do I have?
I will rate this solution an eight out of ten. In the next version I would like to see an improvement in the scalability and stability.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
product manager at MCS
Detects malicious behavior across all common and controlled traffic throughputs
Pros and Cons
- "The most valuable network security feature is the network sandbox solution. This sandbox feature works on traffic flow."
- "The investigation and forensic analysis have been most helpful."
- "The most valuable network security feature is the network sandbox solution."
- "The most valuable network security feature is the network sandbox solution."
- "They could also increase or improve the scalability because to my knowledge the biggest bandwidth can only support up to 10 gigs of input."
- "If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues."
- "If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues."
- "If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues."
What is our primary use case?
FireEye Endpoint Security is positioned as an Endpoint Detection and Response (EDR) product.
We are a distributor of the FireEye product. We offer a combination FireEye package. We offer the product in many sectors, like banking and government.
We use the latest version.
We offer it in a private cloud model for our customers who want to build a security operations centers in their environment.
What is most valuable?
The most valuable network security feature is the network sandbox solution. This sandbox feature works on traffic flow. Detects multi stages attacks based on MVX analytics engine which detects zero-day, multi-flow and other evasive attacks with dynamic, signature-less analysis in a safe, virtual environment. It stops infection and compromise phases of the cyber-attack kill chain by identifying never-before-seen exploits and malware.
It has capabilities like machine learning and endpoint protection as an antivirus.
The investigation and forensic analysis have been most helpful.
What needs improvement?
They could use a Host Intrusion Prevention System (HIPS) and application control module.
If you have another endpoint product running on the same machine, you have to fine tune functions from FireEye to avoid performance and user experience issues.
What do I think about the stability of the solution?
It is stable. There are zero false positive solutions, not like other solutions.
What do I think about the scalability of the solution?
We plan to increase our usage.
How are customer service and technical support?
They have a strong technical support.
Which solution did I use previously and why did I switch?
Before FireEye, we used McAfee Endpoint Protection and Trend Micro.
How was the initial setup?
The setup was straightforward.
Our deployment and implementation strategies have to remain agile. Every customer requirement is different. Some implementations require a direct connection and so it will take, for SMB customers, a day more or less. For larger enterprises according to the distribution and the need for more trenches with lots of internet gateways, it could take up to five days. E.g., the deployment could take two to three days with 500 users.
What about the implementation team?
Our technical team does the implementation.
We require two to three people for deployment and maintenance.
What's my experience with pricing, setup cost, and licensing?
The current pricing is much better than before because they now offer product-related promotions along with some changes in product licensing. The new pricing model is better than before.
It is a yearly subscription-based product, which includes the license and hardware. There is also a subscription for technical support up to five years.
It is inexpensive with a competitive price.
Which other solutions did I evaluate?
We also looked at Palo Alto Networks Traps and Trend Micro.
What other advice do I have?
It offers protection from the latest threats.
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor.
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