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PeerSpot user
ITSM & AntiFraud Consultant at a tech company with 51-200 employees
Real User
Oct 6, 2015
If a client needs new components, ePO helps them to bring the new products into the organization, although older versions had issues during installation.
Pros and Cons
  • "I can say that all the features of this product are most valuable for me, but I believe that Antivirus, McAfee Data Loss Prevention Endpoint, McAfee Device Control, Drive Encryption and Deep Command are the basic features that any business needs (Enterprise, Small or Medium)."
  • "On the older ePO versions, there were some issues at the install, but with the latest version, the installation is smooth."

What is most valuable?

I can say that all the features of this product are most valuable for me, but I believe that Antivirus, McAfee Data Loss Prevention Endpoint, McAfee Device Control , Drive Encryption and Deep Command are the basic features that any business needs (Enterprise, Small or Medium).

How has it helped my organization?

One of the key features of this product, as seen by my customers, was the central administration from the ePO console. If the client needed new components, ePO helps them with a few clicks to bring the new products into the organization.

What needs improvement?

All the improvements I thought were needed, were implemented over time by the vendor.

For how long have I used the solution?

I've used it for two years.

Buyer's Guide
Trellix Endpoint Security Platform
February 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.

What was my experience with deployment of the solution?

On the older ePO versions, there were some issues at the install, but with the latest version, the installation is smooth.

What do I think about the stability of the solution?

I didn’t have any stability issues.

What do I think about the scalability of the solution?

There was no issue with the scalability. If a client needs a quick deployment, and doesn’t have a dedicated SQL Server, it can start with the Express version, and migrate later to a new instance.

How are customer service and support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

I have worked with Symantec, and still do, as my firm is partner with both.

How was the initial setup?

Best Practice from my point of view is to start small and go big. Install the server and all the components, enroll two to three endpoints (server,laptop,desktop), create the needed policies, and extend the deployment to other endpoints, and so on until you cover all the organization and you are sure that there are no issues with the server or endpoint performance.

What about the implementation team?

I was the person that implemented the product.

What was our ROI?

The commercial value of the product depends of the firm that buys it. From my point of view, the ROI is 100% from the moment the client is fully protected from external attacks.

What's my experience with pricing, setup cost, and licensing?

Try to take a bundle of needed McAfee products, as the price is more attractive.

Which other solutions did I evaluate?

I have evaluated Bitdefender, Kaspersky and Symantec.

What other advice do I have?

This product is very easy to use and to extend after the installation. Look on McAfee Knowledge Base page and see the tutorials.

Disclosure: My company has a business relationship with this vendor other than being a customer. My firm is a McAfee partner.
PeerSpot user
PeerSpot user
Security Professional with 501-1,000 employees
Consultant
Top 10
Jul 31, 2015
My customers are always impressed by its central management, reporting, and options to do more. But, the policies and rules at deployment take time if you don't know the product.
Pros and Cons
  • "I think that in the enterprise space, this is by far the best solution and not because the actual antivirus."
  • "The polices and rules take time if you don’t know the product."

What is most valuable?

The central management solution by far.

There can be like a religious war between the large antivirus systems, but I do think that all of the larger competitors deliver good antivirus solutions.

The thing that separates them is:
- The way they are managed.
- The way they adapt to new threats.
- The products around the product that give you a higher value.

How has it helped my organization?

Every time I have installed this at a customer site they are most impressed by the central management, reporting, and options to do more.

What needs improvement?

Improvements are made all the time as the threats change.
I think the improvements on speed are the most important after actually finding the threats.

For how long have I used the solution?

I have used this or the predecessor to this since 2002.

What was my experience with deployment of the solution?

The polices and rules take time if you don’t know the product.
This is not unique to McAfee and it's not really an issue.

What do I think about the stability of the solution?

Not really with the antivirus part, but the application firewall and encryption can make functions stop working if not tested vastly before deployment.

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

10/10

Technical Support:

10/10 (maybe not tier 1 but every one after)

Which solution did I use previously and why did I switch?

I have used F-Secure, Symantec, Kaspersky Lab and Trend Micro.

How was the initial setup?

It's all about planning and testing.
ePO can be complex but the antivirus is not that complex.

What about the implementation team?

I am a consultant.

Which other solutions did I evaluate?

I have used F-Secure, Symantec, Kaspersky Lab and Trend Micro.

What other advice do I have?

I think that in the enterprise space, this is by far the best solution and not because the actual antivirus. It's because of ePO.

Disclosure: My company has a business relationship with this vendor other than being a customer. We're a partner.
PeerSpot user
Buyer's Guide
Trellix Endpoint Security Platform
February 2026
Learn what your peers think about Trellix Endpoint Security Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
Maytee Malabanan - PeerSpot reviewer
Solutions Consultant at Ask4key Sdn Bhd
Consultant
Sep 3, 2023
Efficient background scanning but performance could be improved
Pros and Cons
  • "The setup is not that complex. It takes five to ten minutes to set up."
  • "The performance could be better. I noticed that it slows down a bit."

What is our primary use case?

We just run it in the background and potentially scan any wireless or malicious file. It must be the same setup.

What needs improvement?

Maybe the performance could be better. I noticed that it slows down a bit when I start it up in the morning.

For how long have I used the solution?

We have had this solution for over three years now. It's enterprise security. We use the latest version. 

What do I think about the stability of the solution?

It's stable. It's just that I don't have to use it very often. I can go weeks without having to deal with any issues. If something does pop up, it's usually pretty easy to fix. I just let the people who know what they're doing handle it.

What do I think about the scalability of the solution?

It's scalable enough for our needs. I don't see any problems right now. There are about 55 users in two branches of our company.

How are customer service and support?

We haven't needed to use tech support. We are an IT company, so we usually take care of our own devices.

How was the initial setup?

The setup is not that complex. It takes five to ten minutes to set up. It's mostly this is our old devices.

What about the implementation team?

It's a self-deployable solution, so we don't need any technical staff for deployment.

What's my experience with pricing, setup cost, and licensing?

We do need to pay for a license.

What other advice do I have?

Overall, I would rate the solution a six out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sandhya Machkuri - PeerSpot reviewer
Associate Technical Solutions Professional at Alliance Pro IT Pvt Ltd
Real User
Jul 11, 2023
An easy-to-scale and easy-to-deploy solution with excellent features that enhance an organization’s security
Pros and Cons
  • "The product’s stability and security features enhance user protection and organizational security."
  • "The interface is complex."

What is our primary use case?

We use the product mainly for security purposes.

What is most valuable?

The product’s stability and security features enhance user protection and organizational security.

What needs improvement?

The interface is complex.

The product could provide more web or application controls in future releases.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The product is easy to scale. More than 50 people in my organization are using the solution.

How are customer service and support?

The product’s support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The solution is deployed on the cloud.

What about the implementation team?

Three engineers can deploy the tool in three to four hours. The solution needs maintenance.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

We are using the latest version of the solution. The solution is not that difficult to use. The security levels are good. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1638594 - PeerSpot reviewer
Admin at a tech services company with 11-50 employees
Real User
Jul 29, 2021
Stable, reliable, and beneficial user interface
Pros and Cons
  • "The DLP and user interface are the most valuable feature."

    What is our primary use case?

    We use the solution for security.

    What is most valuable?

    The DLP and user interface are the most valuable feature.

    For how long have I used the solution?

    I have been using McAfee Endpoint Security for the past four months.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 500 users using the solution daily in my organization.

    How are customer service and technical support?

    We did not have any issue with the need to contact technical support.

    How was the initial setup?

    The installation was not difficult.

    What about the implementation team?

    We use two vendors for the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is in the middle range compare to others and could be reduced. There are not any additional costs.

    What other advice do I have?

    I would recommend this solution.

    I rate McAfee Endpoint Security a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1611960 - PeerSpot reviewer
    System Security Engineer at a tech services company with 51-200 employees
    Real User
    Jul 11, 2021
    All of the programs can be administered from one console
    Pros and Cons
    • "The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
    • "It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment."

    What is most valuable?

    The thing that I like is that they have gathered almost all of the products in one management server, the ePolicy Orchestrator. Although, it is quite complicated to learn it and to feel comfortable with the environment, you have the flexibility to administer all of the programs from one console.

    Regarding the DLP product, there are many flavors.

    Also, I haven't seen any data leakage through the endpoint.

    McAfee offers an integrated solution, and it covers almost all the possibilities of data loss.

    What needs improvement?

    If we go to, for example, scanning data from text to just pictures, then the loader goes really high. It might sometimes become impossible to cover all these fixes because the data that are gathered and are processed are very big, and the resources can run out.

    It can be quite complicated to learn McAfee Endpoint Security and to feel comfortable with the environment.

    The technical support can be improved.

    For how long have I used the solution?

    I've been working with this solution for five years.

    How are customer service and technical support?

    I would rate McAfee's technical support at seven on a scale from one to ten. There were some issues that we experienced.

    What other advice do I have?

    Even though it took me one or two years to get comfortable with it, I would rate McAfee Endpoint Security at nine on a scale from one to ten. All-in-all, our customers seem to be okay with some of the restrictions and the relevant risk with McAfee Endpoint Security.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    it_user1569468 - PeerSpot reviewer
    Security Engineer at a tech services company with 51-200 employees
    Real User
    May 15, 2021
    Plenty of useful features, scalable, and has good customer support
    Pros and Cons
    • "I have found many of the features to be useful."

      What is most valuable?

      I have found many of the features to be useful.

      For how long have I used the solution?

      I have been using this solution for three years.

      What do I think about the stability of the solution?

      The solution has been stable.

      What do I think about the scalability of the solution?

      The scalability of the solution is good.

      How are customer service and technical support?

      The customer support is good.

      How was the initial setup?

      The installation is easy and only takes approximately one hour.

      What's my experience with pricing, setup cost, and licensing?

      When comparing the solution to others it is a bit expensive. We are on a monthly license.

      What other advice do I have?

      I would recommend this solution to others.

      I rate McAfee Endpoint Security an eight out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Security Engineer at Mavisco Resources Sdn Bhd
      Reseller
      Top 5
      Sep 15, 2023
      An endpoint security solution that needs to reduce RAM and CPU usage
      Pros and Cons
      • "Trellix Endpoint Security has a full suite of DLP."
      • "The product needs to reduce the usage of RAM and CPU."

      What is our primary use case?

      We use the tool for endpoint security. 

      What is most valuable?

      Trellix Endpoint Security has a full suite of DLP. 

      What needs improvement?

      The product needs to reduce the usage of RAM and CPU. 

      For how long have I used the solution?

      I have been using the solution for three years. 

      What do I think about the stability of the solution?

      Trellix Endpoint Security is stable. 

      What do I think about the scalability of the solution?

      The solution is scalable and works on Windows, Mac, Linux, and mobiles. 

      How are customer service and support?

      I am satisfied with the solution's support. 

      How was the initial setup?

      Trellix Endpoint Security's installation was straightforward. It takes around one to two days to complete the installation. 

      What about the implementation team?

      We did the tool's deployment in-house. 

      What other advice do I have?

      I rate Trellix Endpoint Security a nine out of ten. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Buyer's Guide
      Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2026
      Buyer's Guide
      Download our free Trellix Endpoint Security Platform Report and get advice and tips from experienced pros sharing their opinions.