Trellix Endpoint Security Platform Reviews

My primary use case of this solution is for the endpoint protection.

It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that. 

• Drive 
• DLP feature for device control

The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus.

It's quite scalable. We have around 30 users. 

I would rate their technical support an eight out of ten. It's not a ten because I would like to see them resolve a case within the day. Sometimes it takes them a long time. 

The initial setup was not complex. The deployment took only a few minutes. We only needed one employee for the deployment. If need be, we'll require two employees for maintenance but one is usually enough. 

We used a reseller for the implementation. 

It's fairly priced compared to other products on the market.

The reporting capabilities are a valuable feature. This enables more visibility on our network.

The DAC (Dynamic Application Containment) component of this product needs improvement.

It is a stable solution. 

It is easy to manage, and there is an awareness of being able to scale out. 

I have not used tech support for this solution. 

The initial setup was very straightforward. 

This product is costly.

For me, the most important criteria in choosing a solution is the performance. I must seriously consider whether the solution is able to adapt to the environment. 

We moved on to FireEye HX as an endpoint solution. Mainly, this is the next-generation endpoint protection where it protects the endpoints not just from the office network but also from roaming. Its capability seeing today's threat actors is the best one.

This gives us a more secure and completely scalable zero-day model security product to the endpoint. We manage not only the software but also the next-gen AV.

All the features of HX give the administrator control over the managed devices:

• Managing is easy
• The different threat actor based signature
• Behavioural analysis
• Malware protection
• Zero-day protection

IOC based detections are really the best ones. However, the enterprise search option is a hunting option given to the admin.

• AV management based on manual scan
• Manual scan feature is not easily done
• A long way of setting hostname set, and
• Scheduling over policy which is time taking and I don't feel comfortable. 

Excellent.

Performance wise, it's good. The agent does not consume much process or CPU.

Great support, a well technology-minded guy with a proactive and ready-to-resolve easy attitude.

The deployment was easy.

In-house, and sometimes getting help from the product vendor.

Though it's expensive, it gives the security required to be trusted with the product.

We primarily use this solution for antivirus and malware protection. 

You can integrate this endpoint protection with a specific business process that you may want to link to the process of the antivirus. It has the capability to custom define user-defined fields. 

One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

The stability is 80-90%. It is fine.

It has all of the architecture of the solution, for distribution points that will allow you to manage the network traffic. It allows you to find different routes based on actual distributed servers or endpoints. 

We have a very skilled tech support technologist who helps us with our inquiries.

It was not really complex, but, there are many ways to customize this solution. This customization takes some time. 

We receive good protection with this solution. We use this for internet protection on the end-point.

The product helps us by contacting us if there are any virus attacks on our system.

I think the prime feature is the protection from malware.

It is a very stable solution.

The scalability of this product is very good. 

Tech support is not as helpful as they were in the past.

The setup was straightforward, and not complex.

When selecting a vendor, we want to make sure there is a good presence in our region, and competent partners that can give support of the solution.

The pricing is comparable to other solutions. We have no issues with the pricing of this solution.

It is all about the technical experience. Since we use this in our environment, we advise people to use this product.

Our primary use case is for endpoint protection.

It has been protecting us for many years. And, we hope it will continue to do so for many years to come.

I think they have fantastic product but still kind of in the very early stages at the moment. Because they're just changing from the modular version, where they have a antivirus version and they have a spyware module. They have a different module, although it's managed by a single management console to now single-module called endpoint protection. But still, behind the scenes it seems to be a different product, different traits, with different capabilities and speed. Although they have increased the complexity, it has affected the scanning speed.

They're good. We certainly haven't hit the maximum. We are less than 200 employees at our site, but I believe they can scale up to about 1,000+ or even bigger. So, for us, I don't have an issue.

Initial setup was a bit complex because we had not used this product before. So, we had a learning curve of how to understand, manage, how to deploy the product and how to keep updating. Once we understood it, the product was easy to use for our needs.

It is really important for us to consider:

Product Maturity

Cost

The most valuable features for us are:

1. Encryption of our data
2. Automatic user recovery prior to Windows booting up.

We are able to use it as our primary encryption tool so we do not have to spend resources on another product for this purpose. It is really the most useful feature as we do not have to worry about our data being compromised, which is our biggest concern.

We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data.

Sometimes, we had the slowness issues upon starting up.

It was unstable when we initially installed it.

It has seemed to scale just fine for our needs.

Be aware of the time it takes to deploy it as we experienced some slow startups.

I would have said the VirusScan, but with the advent of ransomware, the VirusScan hasn’t been that impressive.

Initially, the DLP was very valuable for disabling access to USB drives -- but the need to get a code before granting exceptions made the management cumbersome.

The VirusScan needs to improve in order to detect ransomware and other advanced threats.

I've used the solution for three years.

No.

No.

Quite unsatisfactory. Sometimes cases will last for weeks without significant progress.

Started with McAfee, actually, but now we have switched to another solution.

Initial setup was straightforward as only one server was needed.

Pricing is fair.

Kaspersky and Norton.

I would advise to compare it with other players and ensure it can deliver, especially on the detection of ransomware and advanced threats.