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Durai  Singh - PeerSpot reviewer
Business Owner at ARARAT TECHNOLOGIES
Reseller
Top 5
Nov 28, 2023
An Endpoint Encryption solution that encrypts data on a wide range of devices
Pros and Cons
  • "The solution is good overall. All of its features are good."
  • "It is not easy to integrate with third party solutions."

What is most valuable?

The solution is good overall. All of its features are good. 

What needs improvement?

It is not easy to integrate with third-party solutions. 

For how long have I used the solution?

I have been using the solution for six to seven years. 

What do I think about the stability of the solution?

There are some issues with the product stability. I rate the stability a six out of ten. 

Buyer's Guide
Trend Micro Endpoint Encryption [EOL]
May 2026
Learn what your peers think about Trend Micro Endpoint Encryption [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability of the product is good. 

How was the initial setup?

The initial setup is straightforward. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Service delivery senior manager at Advika
Real User
Jun 13, 2023
A stable solution that helps with data encryption
Pros and Cons
  • "We use the solution for data encryption."
  • "I would like to improve the solution's support."

What is our primary use case?

We use the solution for data encryption. 

What needs improvement?

I would like to improve the solution's support. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the product's stability a seven point five out of ten.

What do I think about the scalability of the solution?

I would rate the product's scalability a seven point five out of ten. My company has one to two users for the product. 

How are customer service and support?

The solution's tech support is slow and takes around two days to collect information. They respond only through email. 

How was the initial setup?

The product's setup is neither straightforward nor complicated. 

What's my experience with pricing, setup cost, and licensing?

The solution's licensing costs are yearly. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Trend Micro Endpoint Encryption [EOL]
May 2026
Learn what your peers think about Trend Micro Endpoint Encryption [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,644 professionals have used our research since 2012.
IT Infrastructure Analyst - Full at Zanini
Real User
May 31, 2023
It provides robust protection against attacks and malware
Pros and Cons
  • "Trend Micro provides good overall protection. It has saved us from a few attacks and malware."
  • "The user interface is a little challenging, especially for beginners. It's hard for new users to understand how to configure the correct access for each company function."

What is most valuable?

Trend Micro provides good overall protection. It has saved us from a few attacks and malware. 

What needs improvement?

The user interface is a little challenging, especially for beginners. It's hard for new users to understand how to configure the correct access for each company function. 

What do I think about the stability of the solution?

Endpoint Encryption is highly stable. 

What do I think about the scalability of the solution?

Endpoint Encryption has the potential to be highly scalable, but many people on our team lack the training needed to fully leverage the software. If our security team had more training about Trend Micro's features, we could use the solution to provide better security.

How was the initial setup?

Endpoint Encryption is complex to set up. Infrastructure and security engineers are responsible for setting up the solution and maintaining it. 

What's my experience with pricing, setup cost, and licensing?

I rate Endpoint Encryption six out of 10 for affordability. It's somewhere in the middle, but the price is a little too high. 

What other advice do I have?

I rate Trend Micro Endpoint Encryption 10 out of 10. It's a great product. We haven't had a problem with it in all the years we've used the solution. The only complaint is that we need more training for our infrastructure analysts to use the product effectively.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Associate at IntimeSolutions
Real User
Top 5
Feb 15, 2023
Good protection and encryption capabilities but needs cloud capabilities
Pros and Cons
  • "The encryption is very good."
  • "They need to come up with cloud solutions."

What is our primary use case?

We primarily use the solution for encryption. If there is sensitive organizational data, they use encryption to protect it from threats. This way, people can't misuse the data. 

How has it helped my organization?

If we have a user, for example, that loses a laptop, the data will be protected as it will be encrypted. It does a good job of protecting an organization's data. 

What is most valuable?

The encryption is very good. 

The native encryption is great. There are a few different types of encryption on offer which allows for various levels of protection. It even protects passwords. It does good authentication as well. 

It is stable. 

Support is helpful.

The product can scale. 

What needs improvement?

They need to come up with cloud solutions. 

For how long have I used the solution?

We've been using the solution for a few years. We have customers that use it. 

What do I think about the stability of the solution?

The stability is good overall. It's a stable solution. The product is very strong and offers very reliable encryption. No one would be able to access the data unless they were allowed to. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is good. You can extend your license at any time as necessary.

We have eight customers using the solution right now. 

How are customer service and support?

We do get an okay response from technical support. They are helpful. 

Which solution did I use previously and why did I switch?

We're currently looking for solutions that can help us deal with encryption issues. 

I have experience using Microsoft as well. 

How was the initial setup?

The setup process is pretty good. It's not overly complex. 

The deployment took about ten minutes or so. It's pretty fast. We can configure the solution using scripts. 

What's my experience with pricing, setup cost, and licensing?

The licensing is paid yearly. 

The cost is not overly expensive compared to other competitors. For example, it is cheaper than Microsoft. 

What other advice do I have?

It's a decent solution. It's a commandless solution that can help protect organizations from data loss. I'd recommend any company adopt some sort of encryption in order to protect their data from threats and users.

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Sunil  Kumar - PeerSpot reviewer
Security Specialist at Hitachi Systems, Ltd.
Real User
Jan 19, 2023
High level security and scalable
Pros and Cons
  • "The most valuable feature of Trend Micro Endpoint Encryption is security."

    What is our primary use case?

    Our customers are using this solution on a daily basis. We have deployed this solution on-premise and on the cloud. We have clients in many countries in the world, such as the USA and India. 

    What is most valuable?

    The most valuable feature of Trend Micro Endpoint Encryption is security.

    What needs improvement?

    The drive encryption of Trend Micro Endpoint Encryption could improve. Some of my customers have some problems.

    For how long have I used the solution?

    I have used Trend Micro Endpoint Encryption within the last 12 months.

    What do I think about the scalability of the solution?

    We have a lot of users using this solution.

    The solution is scalable.

    How was the initial setup?

    We install Trend Micro Endpoint Encryption on the client's system which is not complex.

    What about the implementation team?

    We do the implementation of the solution.

    What other advice do I have?

    I rate Trend Micro Endpoint Encryption a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    LaithQuraam - PeerSpot reviewer
    Operations and Sales Manager at Alpha Hub
    Real User
    Jul 21, 2022
    Responsive support, secure, and good performance
    Pros and Cons
    • "Trend Micro Endpoint Encryption has good performance and is secure."
    • "We had to use an integrator for the implementation of Trend Micro Endpoint Encryption. We have two people who work on this solution."

    What is our primary use case?

    Trend Micro Endpoint Encryption is used for our endpoints.

    What is most valuable?

    Trend Micro Endpoint Encryption has good performance and is secure.

    For how long have I used the solution?

    I have been using Trend Micro Endpoint Encryption for one year.

    What do I think about the stability of the solution?

    Trend Micro Endpoint Encryption is stable.

    What do I think about the scalability of the solution?

    The scalability of Trend Micro Endpoint Encryption has been good.

    We have approximately 300 people using this solution and we plan on increasing usage.

    How are customer service and support?

    The support has been responsive and the level of support they provide is good.

    How was the initial setup?

    The initial setup of Trend Micro Endpoint Encryption is good.

    What about the implementation team?

    We had to use an integrator for the implementation of Trend Micro Endpoint Encryption. We have two people who work on this solution.

    What's my experience with pricing, setup cost, and licensing?

    We pay for Trend Micro Endpoint Encryption every six months. The price of the solution is reasonable.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Trend Micro Endpoint Encryption an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
    Real User
    Sep 23, 2021
    All your files can be encrypted and stored in the cloud
    Pros and Cons
    • "We're very satisfied with Trend Micro support."
    • "It passes your data as encrypted in all of your endpoints so that data is more secure so any threat of theft is minimized."
    • "I would like to see more integration. Good cloud-based solutions need to be arrayed. I'd like to see better integration with administrative tools as well as Active Directory integration."

    What is our primary use case?

    There are basically two ways it can be deployed. It can be deployed in the cloud or it can be deployed in your endpoint. All your endpoints can be encrypted in the firewall and all your files can be encrypted and stored in the cloud if it is a cloud deployment. 

    How has it helped my organization?

    It passes your data as encrypted in all of your endpoints so that data is more secure so any threat of theft is minimized. 

    What is most valuable?

    I don't have much in the way of creative experience, but yes it was good.

    What needs improvement?

    I would like to see more integration. More feasible / secure cloud-based solutions need to arrive. I'd like to see better integration with administrative tools & Active Directory integration. 

    For how long have I used the solution?

    There are only one or two projects that I have done on Endpoint Encryption. The last time I was working with that was in 2020, so about a year.

    How are customer service and technical support?

    We're very satisfied with Trend Micro support.

    What about the implementation team?

    We work in coordination with Trend Micro itself, so we get advice from them and then implement that. Because it's a big company, they need their direct vendors, contacts, and solutions also.

    What's my experience with pricing, setup cost, and licensing?

    For the license cases, customers directly contact Trend Micro. 

    What other advice do I have?

    I would rate it eight out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Technology Competency and Solution Head at LearningMate
    Real User
    Jun 8, 2021
    A stable and scalable solution for remotely working in a secure environment
    Pros and Cons
    • "The solution enables all the development and technical team members to work from home while, at the same time, ensuring the security of the work environment."
    • "We would like to see a wider, better dashboard for the purposes of monitoring the users of the Trend Micro software."

    What is our primary use case?

    We utilize the latest version.

    The solution enables all the development and technical team members to work from home while, at the same time, ensuring the security of the work environment. 

    It also protects us from cyber attacks and malware. 

    What needs improvement?

    We would like to see a wider, better dashboard for the purposes of monitoring the users of the Trend Micro software. The solution should also send out real-time data. This way, if a user becomes disconnected, the IT members can ensure that the associate, the developers are aware that he is out of the security zone. 

    For how long have I used the solution?

    We have been using Trend Micro Endpoint Encryption for the last two years.

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    We have plans to increase its usage. 

    How are customer service and technical support?

    While I have not personally come across any issues necessitating the help of technical support, it may be worth checking this with the IT team. 

    How was the initial setup?

    The initial setup is easy. 

    Implementation did not require much effort, only for configuration to be done with the server.

    What about the implementation team?

    Implementation was done by the central IT team.

    What's my experience with pricing, setup cost, and licensing?

    One of the reasons we decided to go with Trend Micro Endpoint Security is because of its cost effectiveness. We felt we were getting a bang for our buck. 

    Which other solutions did I evaluate?

    While we may have evaluated or used other solutions before employing Trend Micro Endpoint Encryption, I cannot recall the names. 

    What other advice do I have?

    The solution is deployed on cloud.

    We use the solution for organizational purposes. 

    There are around 1,000 users making use of it in our organization. 

    I would recommend the solution to others. 

    I rate Trend Micro Endpoint Encryption as a nine out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Information Security Consultant at Future Telecom
    Real User
    Aug 9, 2020
    Very good interface; integration and support could be improved
    Pros and Cons
    • "Very good interface."
    • "The interface is a great feature."
    • "Integration and support could be improved."
    • "I would not recommend this solution."

    What is most valuable?

    The interface is a great feature. 

    What needs improvement?

    Improvement of the solution could be made in relation to integration and support. For instance, quarantining endpoints which are reflected into a container, and not allowing the traffic to pass is something that you would expect from integration. It should inform the other devices on the network that there is a malicious endpoint, which has been quarantined. That EDR capability is not there.

    For how long have I used the solution?

    I've been using this solution for two years. 

    What do I think about the stability of the solution?

    It's a stable solution. 

    What do I think about the scalability of the solution?

    This solution is not so scalable. We have a couple of guys who allow the endpoint security to run, they're admins. 

    How are customer service and technical support?

    We have not had any issues with Trend Micro but we've never raised any case with them. It's very rare that we would need support. 

    Which solution did I use previously and why did I switch?

     We previously used Symantec as a solution but the product was quite old, and we had a lot of issues because it was slow. Many of the malwares, malicious programs used to run without Symantec informing or alerting that there was an issue.

    How was the initial setup?

    The initial setup is straightforward - it takes about eight minutes. 

    What other advice do I have?

    I would not recommend this solution. 

    I would rate this product a six out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1283538 - PeerSpot reviewer
    Presales Engineer at a tech services company with 11-50 employees
    Real User
    Feb 19, 2020
    Offers good inspection and the detection of malware but needs better support
    Pros and Cons
    • "Overall, I think that it's very interesting."
    • "In terms of what must be improved, I would say the support, the next feature, and the road map. I think all these must be improved, but the important thing to improve is the support."
    • "I have been infected with ransomware that Trend Micro Endpoint Encryption should catch, and if we get infected it must be learning for it to know it is malware."

    What is most valuable?

    Over the course of the time I have been using Trend Micro, I would say it is similar to Kaspersky. Overall, I think that it's very interesting, but I wasn't really impressed with the threat protection. For example the threat in the League of Legends for the Cloud.

    What needs improvement?

    In terms of what must be improved, I would say the support, the next feature, and the road map. I think all these must be improved, but the important thing to improve is the support.

    I would like to see next-gen anti-virus included in the next release.

    For how long have I used the solution?

    I have been using Trend Micro Endpoint Encryption for one year now.

    What do I think about the stability of the solution?

    For the inspection and the detection of malware, it is almost the same as Kaspersky or Symantec. We know they have a module for the use-pack for the malware, to defend from the pack, and I think it's good.

    I have been infected with ransomware that they should catch, and if we get infected it must be learning for it to know it is malware. It's just a weakness. It's not so good for catching ransomware. It's someone in Indonesia. The problem is why we're always with the ransomware.

    What other advice do I have?

    On a scale of one to ten I would rate Trend Micro Endpoint Encryption a six.

    In Indonesia, with our client/our partner, I am hands-on with this solution. Trend Micro, Kaspersky, Symantec, they're all the same. They're really the same technical approach and signature base. It's totally the same for me.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
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    Download our free Trend Micro Endpoint Encryption [EOL] Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2026
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    Buyer's Guide
    Download our free Trend Micro Endpoint Encryption [EOL] Report and get advice and tips from experienced pros sharing their opinions.