Umbrella Reviews

Umbrella is mainly used for DNS security, and since we are in a hybrid model, we use Umbrella to protect remote users from malicious websites and for web traffic control.

Generally, Umbrella helps us protect those remote users by working on an agent-based system, and we install it on end-user computers. Once we install the agent, all the traffic from the computer routes through DNS Umbrella. Therefore, everyone is protected, whether in the office or at home. We create specific rules for what traffic to allow and what to block. Generally, we allow only productivity and legitimate traffic and block all malicious content and unwanted traffic.

Also, for particular features that are hosted locally, we can add those as our internal domains to resolve them quickly and have no issues in the future.

The best features Umbrella offers are web DNS filtering, website filtering, and it has better insight and visibility of what applications users are working on. It gives an insight and a list of applications being used by the users, and it also provides the category of the applications. For example, if they are using a VPN, it shows the VPN category. If it is any document sharing, it shows the document sharing. Based on that category rating, we can block the sites and applications.

We use these insights for a weekly review on those application insights, so we will be blocking unproductive or malicious content or document-sharing websites that people are using. Based on those weekly reviews, we will be blocking the categories.

Umbrella has positively impacted our organization by blocking some of the traffic, including some of the domains that were usually being generated. We saw 10 to 15 of the domains were malicious, and we have blocked them immediately. We have also correlated the web logs with our Sophos XDR solution, which really helped.

Umbrella can be improved because whenever a VPN connection is established, Umbrella may or may not work properly, and in this case, we face a challenge. They have to improve this part.

If they have a dedicated feature where, even after connecting to a VPN, the Umbrella roaming client should be online and it should be able to detect and follow whatever policy is applied, that would make for no confusion, and we can prepare a whitelisting after connecting to the VPN.

We have been using Umbrella for about three years now.

That was the main challenge Umbrella helped us overcome for remote users, and it works fine. Our review rating for this product is 8.

My main use case for Umbrella is DNS filtering, traffic filtering, and security for our users.

I use Umbrella mainly for all our users to make sure that any kind of traffic that's malicious is blocked and that we can maintain confidential information without risk of hacking.

The best features Umbrella offers include proper filtration, it keeps our users safe, DNS filtering, filtering bad websites, and creating protection for users.

When I talk about DNS filtering and protection, I find the software overall especially helpful for my team.

Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic and lowering the risk of malicious active actions and people going to the wrong websites, giving us ease of mind.

Umbrella can be improved with easier migration and easier deployment, as we had to get some really specialized users in to deploy the software.

I have been using Umbrella for over four years across multiple organizations.

Umbrella is stable.

Its scalability is good, as it was able to be scaled to our whole organization from the get-go.

I find the customer support to be pretty good.

Regarding return on investment, I cannot share that specifically as the security incidents are all confidential, but we have had less of them since this was deployed.

Before choosing Umbrella, I did not really evaluate other options as Cisco was the standard, and we kind of went towards that fully.

This piece of mind or reduction in risk has translated into fewer security incidents for my team.

I find the experience with pricing, setup cost, and licensing to definitely be expensive; setup was an expensive product to deploy, but worth it.

On a scale of one to ten, I would rate Umbrella an eight because the deployment and the ease of use can always be improved, but the actual product itself is pretty well done.

My advice to others looking into using Umbrella is to make sure it is for you before spending the money, as it is not cheap; it does give good results, but it is not for every use case. I give Umbrella an overall review rating of eight.

My main use case for Umbrella is DNS security, by securing end users to utilize a security DNS. I have deployed Umbrella in proxy mode, and we have two appliances in our environment. Our Active Directory gets all the DNS queries from the Umbrella appliances, and the Umbrella appliances reach DNS and Cisco Security Cloud. Our end users utilize it from the Active Directory.

The best features Umbrella offers secure the DNS queries for our environment, including servers and endpoints. What makes the security feature stand out for our servers and endpoints is that most of the DNS queries come from trusted sources. Umbrella has positively impacted my organization by providing a layer of security on the DNS level. I can share specific outcomes including improved compliance with NCA regulation that resulted from using Umbrella.

Umbrella can be improved by adding DHCP services to be a full DDI solution, as most customers today are looking for a full DDI solution. Exporting reports for all the DNS queries, including how much reached and what has been blocked, can give full visibility for the protection. Additionally, adding DDoS protection services to the DNS cloud would provide more layers of security.

I have been using Umbrella for three years.

Umbrella is stable.

Umbrella's scalability is great.

Cisco Customer Support always answers on time, which is very helpful. I would rate the customer support a nine on a scale of one to ten.

I previously used Infoblox as a different solution before switching to Umbrella.

Before using Umbrella, I did not evaluate any other options.

I would rate Umbrella an eight on a scale of one to ten. I chose that number because of the ease of deployment of Umbrella, as well as its easy use and low operational headache. My advice for others looking into using Umbrella is to make sure to deploy Umbrella appliances on-premises to utilize the proxy services. The interview was great, and I have no changes to suggest for the future.

I use Umbrella for ERP resources, like enterprise resource planning for our company on a day-to-day basis.

Umbrella helps us assist with our data analysis, such as profiling the database solutions to what our customers need.

I rate Umbrella an eight out of ten because of its diverse features. I think it has been helpful. The software itself is very helpful for companies that are into enterprise systems. It helps give you a very good modeling of what your request and your mission and vision is for your company. It helps to make the process seamless and more effective.

I wish Umbrella could make the whole process more user-friendly. It should be more user-friendly for people to be able to use because it is a bit sophisticated.

I have been using Umbrella for the past five months.

My advice to others looking into using Umbrella is to tailor it to actually know what their request is and tailor it in the same process because Umbrella is a very wide model with specifications where you could just look at what your objectives are, what your goals are, and probably tailor it to serve the purpose or the main objective of the organization. I definitely recommend Umbrella and would rate this product an eight out of ten.