The tool mainly serves the virtual machines for the development team and the production requirements.
Senior cloud support engineer at RealPage
User-friendly and provides high availability and scalability
Pros and Cons
- "The migration and combination of vCenter, where I can manage everything at once, has helped me do my job."
- "It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction."
What is our primary use case?
What is most valuable?
The migration and combination of vCenter, where I can manage everything at once, has helped me do my job.
What needs improvement?
It would be really helpful if there were options to do things in one or two clicks rather than doing everything through more manual interaction.
For how long have I used the solution?
I have been using VMware ESXi for six to seven years.
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What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
Scalability is one of VMware ESXi's major factors. Compared to real hardware in virtualization, there are multiple options for scalability and other options on the OS level as well. More than 1,000 users are using the solution daily in our organization.
I rate the solution’s scalability an eight out of ten.
How are customer service and support?
The technical support team is good and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also use the Hyper-V tool.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.
What about the implementation team?
I and the storage engineer at the data center deployed the solution in-house, which took only a few hours.
What other advice do I have?
The solution has made a lot of major improvements, such as high availability and scalability. There are a lot of functions that make your life easier. The solution's integration with other tools in the infrastructure is very easy.
I would recommend the solution to other users. VMware ESXi is a very user-friendly solution, and it is now being adopted on the cloud platform. Instead of changing their infrastructure, people already on VMware can directly go to the cloud and use exactly what they use in the data center.
Overall, I rate VMware ESXi a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Provides basic virtualization functions, but the licensing model could be improved
Pros and Cons
- "The software from GE Healthcare only needs the basic virtualization functions, such as creating VMs, adjusting the resources allocated to the VMs, making backups, restoring, etc."
- "The solution’s licensing model could be improved."
What is our primary use case?
I work with a company that distributes software from GE HealthCare, and we need the virtualization platform in our deployment.
What is most valuable?
The software from GE Healthcare only needs the basic virtualization functions, such as creating VMs, adjusting the resources allocated to the VMs, making backups, restoring, etc.
What needs improvement?
The solution’s licensing model could be improved.
For how long have I used the solution?
I have been using VMware ESXi for three years.
What do I think about the scalability of the solution?
Around 50 people are using the solution in our organization. We plan to refresh the hardware of the product we're selling on top of the virtualization platform every three to five years. After that, we will return to the customer and offer them bigger hardware. We're assuming that their requirement will already have increased by that time.
How are customer service and support?
When we needed technical support, it was bundled with Dell servers. The distributors of Dell provided technical support for us. The support was good and responsive. We got our problems solved within a few days.
Which solution did I use previously and why did I switch?
We are considering hyper-converged solutions like Sangfor and Proxmox for primarily high availability as an alternative to VMware ESXi.
How was the initial setup?
Our team had years of experience in other virtualization platforms, such as Proxmox, Virtuozzo, and OpenVZ. I've got a lot of experience with those products. The initial setup was very straightforward since the concepts of VMware ESXi are the same as those products.
What about the implementation team?
The software we're distributing on top of VMware ESXi is a bit complex. It's for a healthcare institution, and it takes around one month to install, configure, test, and work with the end users.
What's my experience with pricing, setup cost, and licensing?
Since Broadcom's acquisition, the solution's price has been adjusted, and perpetual licenses are no longer offered.
What other advice do I have?
We only have a few administrators in our company. We usually train the customer's administrators in our deployment. So far, we usually get support from our reseller or distributor whenever we need patches. I would recommend the solution to other users if their requirements match the features offered by the tool and if their budget allows it.
Overall, I rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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VMware ESXi
April 2025

Learn what your peers think about VMware ESXi. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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Assistant Manager IT Infrastructure at a manufacturing company with 501-1,000 employees
Helps improve the overall performance of businesses
Pros and Cons
- "The most valuable features of the solution are its high availability and resource scheduling areas."
- "The tool's downtime is an area of concern where improvements are required."
What is our primary use case?
I use the solution in my company for virtualization.
What is most valuable?
The most valuable features of the solution are its high availability and resource scheduling areas.
What needs improvement?
Recently, the tool's licensing model has become complicated, making it an area where improvements are required.
The tool's downtime is an area of concern where improvements are required.
The solution's technical support team's response time has to be a bit faster.
For how long have I used the solution?
I have been using VMware ESXi for five years.
What do I think about the stability of the solution?
There is some downtime with the tool. Stability-wise, I rate the solution a seven out of ten.
What do I think about the scalability of the solution?
Though I don't have any experience with the scalability part of the product, I can rate it as an eight out of ten.
The product is suitable for small, medium, and large companies.
How are customer service and support?
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The product's initial setup phase is somewhere in between being an easy and difficult process. The product's initial setup phase is difficult, but one can manage to set it up.
The solution is deployed on an on-premises model.
The solution can be deployed in a couple of days.
What about the implementation team?
For the deployment phase, my company received support from Dell, who used to own the solution.
What was our ROI?
The product helps our company save time.
What's my experience with pricing, setup cost, and licensing?
I rate the product price as one on a scale of one to ten, where one is high price and ten is low price.
What other advice do I have?
The product has improved the overall performance of my company.
I can recommend the product to others who plan to use it.
I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Presales Architect at a tech vendor with 10,001+ employees
Robust virtualization solution with disaster recovery capabilities
Pros and Cons
- "The most valuable features are disaster recovery and vMotion. Those are the most important ones. Moreover, integrating ESI with ID Workflow is quite easy. The product is highly stable. I rate it a nine out of ten. The solution is highly scalable. I rate it a nine out of ten. The initial setup is straightforward. I recommend the product. It’s good and is suitable for small and medium-sized businesses. Overall, I rate this product an eight out of ten."
- "The pricing strategy could be improved."
What is our primary use case?
We use the solution for virtualization in production environments.
What is most valuable?
The most valuable features are disaster recovery and vMotion. Those are the most important ones. Moreover, integrating ESI with ID Workflow is quite easy.
What needs improvement?
Since the product is being acquired by Broadcom, the pricing strategy could be improved.
For how long have I used the solution?
I have been using the solution for the past 15 years.
What do I think about the stability of the solution?
The product is highly stable. I rate it a nine out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate it a nine out of ten.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is priced on the higher side.
Which other solutions did I evaluate?
We have also worked with OpenShift. It is a competitor to VMware ESXi.
What other advice do I have?
I recommend the product. It’s good and is suitable for small and medium-sized businesses. Overall, I rate this product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Support Engineer at Greenware Technologies LLC
User-friendly, easy to install, and supports third-party applications
Pros and Cons
- "VMware ESXi is a user-friendly solution that is easy to install and supports third-party applications and software."
What is our primary use case?
We use VMware ESXi as a server virtualization tool. The tool is more compatible with the VDA environment.
What is most valuable?
VMware ESXi is a user-friendly solution that is easy to install and supports third-party applications and software.
For how long have I used the solution?
I have been using VMware ESXi for more than five years.
What do I think about the stability of the solution?
We haven’t faced any issues with the solution’s stability.
What do I think about the scalability of the solution?
VMware ESXi is a scalable solution. We support multiple vendor clients, and each site has multiple users depending on the environment. An average server starts with a minimum of three nodes and can grow to a maximum of 50 to 100 servers.
How was the initial setup?
The solution's initial setup is very easy and can be done in five to ten steps. It's a very easy setup, and everyone can learn to install the solution.
What about the implementation team?
It takes 10 to 15 minutes to deploy the solution.
What other advice do I have?
The solution meets our organization's compliance and data protection requirements by releasing vulnerability patches every two to three months, which provides more security in our environment. Maintaining the tool is not very difficult.
VMware ESXi is easier to handle than other products and not very complex. I would recommend the solution to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
HR Specialist at a tech services company with 11-50 employees
Provides good and satisfactory performance to customers
Pros and Cons
- "My customers are satisfied with the solution’s performance."
- "The solution’s pricing could be reduced."
What is most valuable?
My customers are satisfied with the solution’s performance.
What needs improvement?
The solution’s pricing could be reduced.
For how long have I used the solution?
I have been using VMware ESXi for one year.
What other advice do I have?
My customers are using VMware ESXi. The solution's price has increased since Broadcom bought VMware ESXi, and that's why customers are moving to another solution. I have researched Proxmox, but we are also researching the use of the monitoring tool Datadog.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm with 10,001+ employees
Reliable, is not affected by network issues, and provides good support
Pros and Cons
- "The product is very reliable."
- "VMware is very costly."
What is most valuable?
The product is very reliable. People prefer VMware because it does not work on networks. It works on FC. It checks the availability of all the hosts using the logical unit number. That is why we recommend the solution to the customers. If the network or module restarts or the cable is disconnected from the host, it does not impact VMware.
What needs improvement?
VMware is very costly.
For how long have I used the solution?
I have been using the solution for more than 15 years.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
We are a bank. We have approximately 2000 branches in Pakistan and all over the world. Our bank’s production area is working on VMware in Pakistan.
How are customer service and support?
We contact support. We have a corporate portal. The support is very good.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
The tool is costlier than any hypervisor.
Which other solutions did I evaluate?
Hyper-V is a free product. Once we install a data center version, Hyper-V is free. I have used many hypervisors like VMware, Hyper-V, Nutanix, and Oracle VM. All are good products.
What other advice do I have?
Most people do not know why VMware is more stable than Hyper-V. Our clients use Webex after version 6.5. Before, we installed VMware Client and connected to the vCenter server. The vCenter server was connected to the vCenter host. There were a lot of version and service issues with vCenter. Things have been better after we installed Webex.
The cost is very important. We have to buy the latest hardware and licenses. The license is very costly. The vendor might discontinue the perpetual license. The tool will become more costly. Customers will leave VMware and choose Hyper-V. The vendor must rethink the price. We can learn to use the solution through YouTube videos. Beginners can use the tool, but we must learn and better know the product. It is a very good product.
Overall, I rate the tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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