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reviewer1351098 - PeerSpot reviewer
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up
Pros and Cons
  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

Buyer's Guide
VMware vSAN
March 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,485 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CTO300f - PeerSpot reviewer
CTO at a healthcare company with 10,001+ employees
Real User
Provides great performance, natural redundancy, and integration with VMware
Pros and Cons
    • "It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there."
    • "I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario"

    What is our primary use case?

    The primary use case is for VDI. In fact, we have created what's called a virtual research desktop with VDI, which is insulated because we're dealing with HIPAA data. I think it has performed pretty well.

    What is most valuable?

    I like the fact that I've got some degree of redundancy built in and, of course, the performance is great.

    What needs improvement?

    It would be much improved if we could somehow integrate a better backup with it. Right now, we're using Veeam and it's okay, but I would like more of a VDP vSAN solution. That would be excellent. The VDP, at least the last time we looked at, it was just not quite there.

    What do I think about the stability of the solution?

    I was a little bit worried about the stability initially, because I had an experience about three years ago and I wasn't very happy. But so far, it looks pretty good. I'm actually very surprised that its stability has been improved significantly. So far, so good.

    What do I think about the scalability of the solution?

    I would have liked it to have been more scalable. It's scalable but not as much as, for example, the ScaleIO systems were or the Kaminario. We looked at Kaminario but that was a risky technology, so we didn't want to go there. I think vSAN is okay. It could use a bit more work on the scalability. I think that's key.

    How are customer service and technical support?

    I have not had to use technical support myself but my team has. One of the things that I've heard from my team is that, even when they run into significant issues, they have to go through the whole order of support, and they get frustrated. They get a level-one guy or girl, and that person knows less than my team members do, so that's frustrating. When they get to a level-two or level-three, it's okay.

    Which solution did I use previously and why did I switch?

    We were using Compellent. I was okay with it, but it wasn't performing as well as I would've liked and, certainly, the expense and scaling the thing was just too expensive. The other issue was that the natural redundancy you can build with vSAN, you can't really build that with Compellent, unless you have at least two of them. With two you can replicate between them, but, again, they are expensive systems.

    When selecting a vendor, what's important to me is a partnership. That sums it up. To me, a vendor has to go in with us for the long haul. We can help the vendor and the vendor can help us. We can help each other out. To me, a partnership is key.

    What was our ROI?

    So far, we've been able to replace two Compellents which have cost an arm and a leg. And they're just not as performant as the vSAN. So the ROI has been good.

    Let's put it this way: I think the VDI/vSAN has replaced quite a few of our desktops or laptops. Over the course of time, give us another year or two, I think the ROI will be very significant.

    Which other solutions did I evaluate?

    While vSAN performs pretty well, when we were doing all the performance tests, ScaleIO did pretty well. In fact, it did better than vSAN, but we liked vSAN better because it was more integrated with our VMware environment, obviously. We chose it and we're happy with it.

    What other advice do I have?

    The hybrid storage strategy is not the best thing you can do; for example, when you're mixing standard drives and flash drives, SSDs. Do all SSDs if you can afford it. 

    I give vSAN an eight out of ten. It can stand some improvement, but it's much better than it was three years ago when I looked at it.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    VMware vSAN
    March 2025
    Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    845,485 professionals have used our research since 2012.
    Systems Administrator at a energy/utilities company with 1,001-5,000 employees
    Real User
    Gave us the storage-processing and CPU power we needed in remote areas
    Pros and Cons
      • "The usability is pretty good but it could use a little tweaking on the UI, with a clearer definition of exactly what some of the things do."

      What is our primary use case?

      Our primary use of vSAN is to set up a deployment of a small subset of clusters that we have out in our gas and oil prepossessing plants, in remote areas.

      Performance-wise, it has gone above and beyond what we originally spec'ed it for. From that respect, for us, it's like the "golden gun".

      How has it helped my organization?

      It gave us the ability to get the storage-processing and CPU power that we needed in remote areas. It's something like "the big bullet in a small gun", where it actually works and does what it needs to do. It's very useful for what we need it to do.

      What is most valuable?

      The most valuable feature is that we're not spending any additional money on an external storage solution for it. It gives us the all-in-one, Swiss Army knife kind of solution.

      What needs improvement?

      The usability is pretty good but it could use a little tweaking on the UI, with a clearer definition of exactly what some of the things do. For example, sometimes when sticking hosts into maintenance mode, you have to re-read the definition a couple of times. I have to say to myself, "Okay. I actually want to evacuate the data off of this host. Or no, I actually don't. I want to keep it there but I still put the host into maintenance mode." So a little bit more clear and concise definition of what some of the options do would help.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      The first impressions of its stability were really good. After using it a little bit more and going through some issues with it, it still shows that it's a very robust tool. From that point of view, I'm going to keep on using it.

      What do I think about the scalability of the solution?

      Scalability is very easy. We've already run into one scenario where we've needed some more storage. We were able to provision the drives, slide them into our current hosts in that cluster, and expand it. It was very easy.

      How are customer service and technical support?

      I have used technical support and it leaves a little bit to be desired. I've gone through a few people to get to the person who actually has all the knowledge, who can actually solve the problem.

      Which solution did I use previously and why did I switch?

      There was a lot of Hyper-V deployed out in this environment, and things of that nature. Hardware was coming to a service-contract end, so the next step for us was to get rid of a lot of one-on-one virtualization that was happening with the Hyper-V environment and start consolidating and bringing it down into something that was a little bit more manageable.

      What other advice do I have?

      If you're coming from a small enough environment, where you have to provision out a stand-alone datastore for this, and you don't have the resources to do it, I would definitely say go look at vSAN for that, because you can definitely combine your compute and resources into one environment.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      System Specialist at Techedge
      Real User
      All the features are working great
      Pros and Cons
      • "All the features are working great."
      • "Only the stretched cluster requires a minor improvement."

      What is our primary use case?

      Our primary use case is server workload and mission critical work.

      How has it helped my organization?

      It has improved our organization in all situations.

      What is most valuable?

      All the features are working great.

      What needs improvement?

      Only the stretched cluster requires a minor improvement.  

      For how long have I used the solution?

      One to three years.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Presales engineering, Data center solution architect at SYSTEC TECHNOLOGY INC.
      Reseller
      It is easy for deploying and maintenance
      Pros and Cons
      • "vSAN has just one datastore. so customers do not need to think where to put their VMs, how to design the physical disk RAID, the LUN size, the LUN mapping, etc. when they use NetApp/EMC/HDS or other storage systems."
      • "vSAN can help customers save on storage system costs, and also save on the human cost."
      • "vSAN is easy for deploying and maintenance, so some customers can do service themselves."
      • "vSAN does not have online dedup. When opening the inline dedupe, the performance will be lower than off inline."
      • "Virtual machines disk size cannot cap more than a single node. For a VDI user, it may not save enough to hold a file server or exchange server on a single node storage space."

      What is our primary use case?

      We use vSAN as our server virtualization solution for Dell install of our customer base, and vSAN is our primary solution.

      How has it helped my organization?

      vSAN can help customers save on storage system costs, and also save on the human cost. For an SI (like us), vSAN can save tech service time and easily deploy for maintenance.

      VMware vSphere with vSAN HCI system: It is easy to train customers to operate the system even if they have or do not have a VMware operator KB. Most customers can save tech service time via vSAN. vSAN is easy for deploying and maintenance, so some customers can do service themselves.

      What is most valuable?

      Simple manager with only one datastore. vSAN has just one datastore. so customers do not need to think where to put their VMs, how to design the physical disk RAID, the LUN size, the LUN mapping, etc. when they use NetApp/EMC/HDS or other storage systems.

      What needs improvement?

      • Online dedupe
      • VM disk size limitations

      vSAN does not have online dedup. When opening the inline dedupe, the performance will be lower than off inline.

      Virtual machines disk size cannot cap more than a single node. For a VDI user, it may not save enough to hold a file server or exchange server on a single node storage space.

      For how long have I used the solution?

      One to three years.
      Disclosure: My company has a business relationship with this vendor other than being a customer: My compay is a SI.
      PeerSpot user
      Works at a tech services company with 10,001+ employees
      Real User
      Since the storage space is local to the hosts, it reduces the overall response time and improves the performance
      Pros and Cons
      • "It is simple to manage, very easy to implement and troubleshoot in case of any failures."
      • "Since the storage space is local to the hosts, it reduces the overall response time and improves the performance."
      • "Some intelligence can be added to the newest version to provide more flexibility between storage tiers."

      What is our primary use case?

      Virtual desktop infrastructure (VDI) implementation on vSAN with an environment of about 2000 desktops and 1000 servers.

      How has it helped my organization?

      Teams required to manage the storage for the entire VDI infrastructure were not required after implementing the vSAN solution. Any seasoned VMware engineer can easily manage the whole vSAN without any issues. 

      It is simple to manage, very easy to implement and troubleshoot in case of any failures.

      What is most valuable?

      • Hot add
      • Upgrades
      • Ease of management

      Any VMware engineer can easily manage vSAN, troubleshoot issues, and perform an upgrade on the vSAN without any downtime. Since the storage space is local to the hosts, it reduces the overall response time and improves the performance.

      What needs improvement?

      Some storage tiering options can be included, like other mature storage systems. Some intelligence can be added to the newest version to provide more flexibility between storage tiers, like Nutanix, to make this product a true software defined storage product.

      For how long have I used the solution?

      More than five years.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user610440 - PeerSpot reviewer
      CEO at a tech services company with 51-200 employees
      Consultant
      Uses the same servers the hypervisor uses.

      What is most valuable?

      • Converged solution for shared storage

      When configuring a HA vSphere cluster, you need shared storage. Traditionally, one would need a SAN or NAS to provide this kind of HA. Using vSAN, you can use the same servers as the hypervisor uses for the vSAN storage. No SAN or NAS is needed and much less hardware is needed to provide the same HA solution.

      How has it helped my organization?

      • No need for additional storage
      • Hypervisor can provide storage as well
      • Integration in a virtualization stack

      What needs improvement?

      I would like to see improvement in monitoring and performance statistics. When installing the product, it has limited statistics. The default vCenter statistics are available, but deep IOPS/latency and block sizing is absent. You can connect vRealize Operations to vSAN, giving much more information, but this is not available by default.

      For how long have I used the solution?

      We have been using this solution for two years.

      What do I think about the stability of the solution?

      I did not encounter any issues with stability.

      What do I think about the scalability of the solution?

      I did not encounter any issues with scalability. I suggest starting with a four-node cluster.

      How are customer service and technical support?

      I would give technical support a rating of 7/10.

      Which solution did I use previously and why did I switch?

      We use this solution along with another solution, so there was no hard switch.

      How was the initial setup?

      It is easy for a VMware administrator to install.

      What's my experience with pricing, setup cost, and licensing?

      We use it in a cloud-provider model based on usage. The end user pricing is not known.

      What other advice do I have?

      Start with a four-node cluster.

      Disclosure: My company has a business relationship with this vendor other than being a customer: Cloud Provider (customer using product in a usage model: vCAN)
      PeerSpot user
      it_user574359 - PeerSpot reviewer
      Engagement Cloud Solution Architect - Ericsson Cloud Services at a comms service provider with 11-50 employees
      Real User
      I can create my own storage policies and prioritize some apps over others.

      What is most valuable?

      Storage policies and I/O are the most valuable features. The storage policies are useful in my job to create my own policies and prioritize some apps over others, and create high availability for some virtual machines.

      How has it helped my organization?

      It increases the performance of the virtual machines and reduces the TCO for storage deployment.

      What needs improvement?

      Hardware compatibility needs to be increased to be able to use more RAID controllers available on the market.

      For how long have I used the solution?

      I have used it for three years.

      What do I think about the stability of the solution?

      I have not encountered any stability issues.

      What do I think about the scalability of the solution?

      I have not encountered any scalability issues.

      How are customer service and technical support?

      Technical support is 8/10.

      Which solution did I use previously and why did I switch?

      We previously used another solution. We switched because it reduced the TCO.

      What's my experience with pricing, setup cost, and licensing?

      Changes have been made in version 6.5.

      Which other solutions did I evaluate?

      Before choosing this product, we evaluated EMC ScaleIO.

      What other advice do I have?

      It is easy to design and easy to implement.

      Disclosure: My company has a business relationship with this vendor other than being a customer: We are an OEM partner.
      PeerSpot user
      Buyer's Guide
      Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2025
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