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PeerSpot user
Virtualization Architect at Grupo Sothis
Real User
It adapts to workloads with specific storage policies for virtual machines.

What is most valuable?

Centered on the VMs, it provides simple and centralized management from a single console. VMware vSAN is focused on the virtual machine and not on a datastore or mon. This allows it to adapt to the workload faster with specific storage policies for virtual machines, without needing to change the storage as in a traditional environment.

How has it helped my organization?

Having a single data store for virtual machines, the production of IT administrators has improved because they do not need to work with many LUNs and storage.

What needs improvement?

The web console, VMware vSphere Web Client, is not based on HTML5, which makes it difficult to manage. It slows down and page refresh is not fast; time is wasted. I know that vSphere 6.5 is already based on HTML5.

For how long have I used the solution?

I have used it for one year.

Buyer's Guide
VMware vSAN
April 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

I did not encounter any stability issues, as long as it complies with the compatibility matrix.

What do I think about the scalability of the solution?

I have not encountered any scalability issues; very easy to scale.

How are customer service and support?

I have not encountered any problems; no calls to support, but support is very good.

Which solution did I use previously and why did I switch?

We previously used a traditional environment. We switched because the hyperconverged systems is very easy to deploy, it can scale and provides performance.

How was the initial setup?

If you do not know about this technology, you cannot put it into production easily, but I know about vSAN, so it was very easy to deploy a vSAN environment.

What's my experience with pricing, setup cost, and licensing?

It's a bit pricey. Indeed, there is hardly any price difference with a traditional setting, but it makes that up with the management and ease of use.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated HPE VSA, Nutanix, and DataCore.

What other advice do I have?

Both vSAN and Nutanix give very good performance, but the support when the infrastructure works with VMware is a simple support; with Nutanix, you have two support vendors if the hypervisor is VMware. Nutanix has a proprietary hypervisor based on KVM.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have a partnership with VMware.
PeerSpot user
it_user315672 - PeerSpot reviewer
VMware Administrator II at a healthcare company with 501-1,000 employees
Vendor
I'm able to scale my system for more users by ordering an additional host and over-provisioning.

What is most valuable?

Performance is the most valuable feature because you are moving the storage closer to the CPU. It’s also cheap. We also evaluated an all-flash array, but even a low-end flash is much more expensive. This is much cheaper.

How has it helped my organization?

Concrete benefits would be manageability; we don’t have a storage guy because there is less stuff to deal with.

The savings is not the issue but I can scale my system – I’m building the node for 200 users, but all I will have to do is order another host and it will be configured exactly the same, and they are over-provisioned in terms of memory.

For how long have I used the solution?

I have been using VMWare since it was a beta test.

What do I think about the stability of the solution?

I don’t know, but my gut feeling is that it distributes across the hosts, which should be very stable, and it’s all done at the hypervisor level. I don’t think we’ll have any issues.

What do I think about the scalability of the solution?

I think it’s scalable in a linear fashion. We’ve outgrown our low-end SAN and hit a wall. We didn’t have a storage guy so we hit a wall when we hit 180 users and it was thrashing the SAN. With VSAN, that kind of issue – especially using the sizing tool – says that you should be more than fine. We're a small shop so we don’t have any doubt that it will scale to size.

How are customer service and technical support?

They are the best in class – I hold everyone else to their standard. They solve the problem and work the problem. I’m kind of spoiled because I also get federal support so I get especially good service. I have always found their support to be stellar.

I had an issue a few years ago where my hosts were dropping and I couldn’t connect to them, so for three days I worked with VMWare. I went through four shifts of support staff, and they stayed with me. It was a 72 hour outage and I got back around to my original guy, and he figured it out. They are amazing. They don’t point a finger – with IBM they would hand it off from one guy to another and will never ever tell you that.

Which solution did I use previously and why did I switch?

We replaced our infrastructure and did a proper POC. It’s cheap enough that we can still use the hosts and hook a SAN in, and everyone will get an SSD at their desks, so most of the cost is infrastructure. I loved it when I heard about it – virtualized storage and a distributed RAID. Makes total sense.

What's my experience with pricing, setup cost, and licensing?

Their licensing gets a bit confusing, it’s hard to get the hang of that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware vSAN
April 2025
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
IT Manager at Triara
Real User
Storage software that is dynamic and compatible with many other solutions including VCF and VMware Cloud Foundation
Pros and Cons
  • "The feature we have found most valuable is the compatibility of VMware products with VCF and VMware Cloud Foundation."
  • "We often run out of space but we have enough capacity for memory and CPU. It's difficult to find the balance between storage and memory CPU."

What is most valuable?

The feature we have found most valuable is the compatibility of VMware products with VCF and VMware Cloud Foundation.

What needs improvement?

We often run out of space but we have enough capacity for memory and CPU. It's difficult to find the balance between storage and memory CPU.

Overall, this is a simple solution but could be improved due to the issue with vSAN ReadyNodes. There are many compatibility requirements for storage using this solution that are difficult to meet.

For how long have I used the solution?

We have used this solution for two years. 

How are customer service and support?

The enterprise customer service and support are very good and feedback is fast. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward but we have experienced some setbacks with deployments. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1089270 - PeerSpot reviewer
Solutions Architect at a computer software company with 501-1,000 employees
Real User
Total hyperconverged facility
Pros and Cons
  • "The valuable feature of the solution is the total hyperconverged facility."
  • "The solution functions as the marketing says, as long as you follow certain rules."

What is most valuable?

The valuable feature of the solution is the total hyperconverged facility. And that either it's hyperconverged, or it's standalone with storage arrays.

What needs improvement?

From the implementer side, the solution is very comparable to Nutanix. The only difference is that VMware requires more initial nodes.

For how long have I used the solution?

I've been working with VMware for fifteen years.

What do I think about the scalability of the solution?

Regarding the scalability of the solution, you've got 64 nodes into a stretched cluster for VMware. Nutanix goes a little bit above. The only problem is that due to licensing things, such as when you have Oracle and other things, what you tend to do is multiple clusters in order to avoid licensing costs.

The biggest network I have implemented was 16 nodes.

What other advice do I have?

My advice to others looking into implementing VMware vSAN is to stick to the rules. That's where the problem is. If you don't stick to the rules and prerequisites, you end up having a nightmare.

People have a tendency to take hyper-converged solutions for granted. They function as the marketing says, as long as you follow certain rules. If those rules are not followed, you end up with a slower infrastructure than you ever had before.

I would rate this solution an eight out of ten because it lacks flexibility. Those rules I'm talking to you about, how you have to follow the prerequisites, that is well hidden, is that you can't do what you want. You don't have total freedom. You have to respect the rules and that's why respecting the rules sometimes is a burden.

They always recommend that nodes are the same type, have the same disk structure, and if you change some disk structures, you have to change them on all the nodes. Although somewhere it's understandable, it's a burden. It should not happen.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer917832 - PeerSpot reviewer
Senior Director at a tech vendor with 201-500 employees
Real User
Provides interoperability between VMware products but needs more support for applications
Pros and Cons
  • "VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products."
  • "I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters."

What is most valuable?

VMware comes with different stacks like VMware Cloud Foundation, which is integrated with different VMware modules. There's interoperability between VMware products. 

Another good feature is that you can create profiles for each VM. You can mirror one set of VMs according to another set of VMs. You can also define the quality of service for that profile.

What needs improvement?

I would like to see more support for applications. I think currently it only supports applications between two vSAN clusters. I heard that VMware is planning to have applications using vSAN at the hypervisor layer. I'm not sure whether it's available or it's being planned for the next release. I would prefer it to be on the storage layer than on the hypervisor layer.

For how long have I used the solution?

I've been working with VMware vSAN for two years.

What do I think about the stability of the solution?

I haven't had any issues with the stability of VMware vSAN.

What do I think about the scalability of the solution?

I haven't had any issues with scalability, but I think historically it supports only 64 nodes. It's a VMware limitation, but in our deployment in Sri Lanka, hardly any customers use that many nodes. If you consider that aspect, then scalability is okay. The largest customer we have here uses two nodes.

For Nutanix, there is no such limit as far as I know.

How are customer service and support?

I'm not happy with the VMware support. There are so many delays attributed to different reasons, like when you transfer the case from one engineer to the other, the second engineer is not aware of what the first engineer has done, so we need to update the second engineer from the beginning. 

Their response is also not that fast. We have seen that sometimes the competency of the backend engineers is not that high, and because of that VMware support is a bit of a concern for us. Apart from that, I don't have many issues with the product.

How was the initial setup?

Setup is not that difficult. We have had a few issues with the implementation. Initial setup is not as straightforward as Nutanix.

Which other solutions did I evaluate?

Compared to Nutanix, the design of VMware vSAN is probably the highest in the marketplace in terms of market penetration. I think it's number one, and Nutanix is not that far behind.

From an upgrade perspective, it's not as straightforward compared to a Nutanix. You need to do a lot of checks and balances before you do the upgrade. With Nutanix, you don't need to worry about it at all, probably because those nodes are coming from Nutanix itself. Because of that, they kind of keep everything to a single file where all these checks will be done initially when you run it. With vSAN, the server could be coming from different vendors like HP or Huawei. So it won't be that easy to come up with a single package to check all of these formula licenses because the upgrade is not that smooth compared to Nutanix.

What other advice do I have?

I would rate this solution 7 out of 10.

My advice is to plan well which workload you're going to use for VMware vSAN. Not all workloads are suitable for VMware vSAN. Before using VMware vSAN, you should consider implementation planning, network sites, and group layout.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer965808 - PeerSpot reviewer
Solution Manager at a tech services company with 10,001+ employees
Real User
High performance, scalable, and great technical support
Pros and Cons
  • "The solution has high performance."
  • "VMware vSAN could improve by adding NAS and object storage."

What is our primary use case?

VMware vSAN is a software-defined storage solution and there are no hardware dependencies. We use it for general-purpose workloads or Virtual desktop infrastructure (VDI).

What is most valuable?

The solution has high performance.

What needs improvement?

VMware vSAN could improve by adding NAS and object storage.

For how long have I used the solution?

I have been using VMware vSAN for approximately four years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 5,000 people using this solution in my organization. 

Our last customer in India had over 180 servers running.

How are customer service and support?

The technical support has been great from VMware vSAN.

How was the initial setup?

The installation was straightforward. We did not find it difficult.

What about the implementation team?

We have a team of 50 that does the maintenance and support of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay for a license to use the solution through our company CapEx and then we continue to pay annually.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1351098 - PeerSpot reviewer
IT Infrastructure Specialist at a computer software company with 51-200 employees
MSP
Good unified administration, very stable, and easy to set up
Pros and Cons
  • "The solution's unified administration is its most valuable aspect."
  • "The solution could maybe improve failure protection."

What is our primary use case?

We primarily use the solution for remote offices as well as medium-sized businesses.

How has it helped my organization?

The solution works well to help businesses simplify their administration. They unify the technology in boxes like vSAN. You see the performance improvements in the configuration with All-Flash.

What is most valuable?

The solution's unified administration is its most valuable aspect.

Our customers like the HCI functionality, and tiering. My customers enjoy the portion of the solution that can improve the performance of virtual machines

There isn't too much learning involved when picking up the system.

What needs improvement?

The solution could maybe improve failure protection. The failure protection for vSAN is very expensive sometimes within the clients. The customers want to be able to tolerate two or three nodes in failure. However, sometimes, the budget is limited. Implementing hyper-converged solutions sometimes are very expensive with the dozens of tolerance of failure.

For how long have I used the solution?

I've been using the solution for at least the last 12 months.

What do I think about the stability of the solution?

In terms of vSAN functionality for stability, I haven't had any client complaints. It seems to work as it is supposed to. There aren't bugs or glitches. It doesn't crash or freeze at all. Our customers are happy.

What do I think about the scalability of the solution?

Sometimes our clients find the scalability to be lacking and it affects performance. They're not sure, if they scale up, how much performance they will have left afterward.

Our clients are small to medium-sized businesses typically. They aren't to big.

I'm not sure if any of our clients plan to increase usage. It's hard to predict, due to the pandemic situation. The majority of my customers don't have plans to upgrade or acquire some additional equipment.

How are customer service and technical support?

I'm usually in pre-sales and therefore don't have any experience with VMware support. I've never personally reached out to them.

The company does, however, offer good documentation.

Which solution did I use previously and why did I switch?

We also sell other solutions. We aren't exclusively using VMware. We also, for example, sell HP solutions. We also work with UHCI with Nimble and SimpliVity and with Cisco, with Nexus, Huawei, or hyper-convergence solutions like Cisco HyperFlex.

My customers typically choose VMware as it is a known platform. The main deciding factor seems to be knowledge of the product itself.

How was the initial setup?

The initial setup isn't too complex. It's pretty straightforward. The entire implementation process, in fact, is very simple.

If I have an infrastructure already in place then deploy it, the configuration of vSAN will take less than an hour. If the implementation is happening from the scratch, with new equipment, then it will take four hours approximately.

What other advice do I have?

We are a partner of VMware.

Customers considering the solution should be aware that the principal benefits they will get from the solution include integration with HCI, NSX, and cloud solutions.

Overall, I would rate the solution nine ut of ten. We've had a good experience overall and our clients are happy with the product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Virtualibfed - PeerSpot reviewer
Virtualization Architect at a tech services company with 5,001-10,000 employees
Real User
Easy to scale by adding hard drives or servers, but needs replication capabilities
Pros and Cons
  • "It is scalable, overall. If you need to add storage, it makes it easy to scale by adding additional hard drives into the existing servers or you can add storage by just adding more servers."
  • "I would like to see replication as part of it. I would also like to see direct file access, being able to run SIF shares and NFS and the like. I think that would be critical to continuing the use of it going forward."
  • "One of the things that we've had challenges with are when we place hosts into maintenance mode. Sometimes doing so triggers large re-sync processes which can be time-consuming and which have, at times, pushed the capacity to the threshold. I definitely think making some changes in that area would provide some big improvements."

What is our primary use case?

We use it for our compute clusters, for running our virtual machines. We use it for our vROps clusters. Our customers use it for their compute workloads.

What is most valuable?

It is scalable, overall. If you need to add storage, it makes it easy to scale by adding additional hard drives into the existing servers or you can add storage by just adding more servers.

What needs improvement?

I would like to see replication as part of it. I would also like to see direct file access, being able to run SIF shares and NFS and the like. I think that would be critical to continuing the use of it, going forward.

One of the things that we've had challenges with is when we place hosts into maintenance mode. Sometimes doing so triggers large re-sync processes which can be time-consuming and which have, at times, pushed the capacity to the threshold. I definitely think making some changes in that area would provide some big improvements.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Overall, it's stable. When it's designed properly for the proper workloads, it's a very stable product. We had some challenges, initially, with getting the workloads aligned to the proper storage policies and configurations, but since we worked through that it has been very stable.

How is customer service and technical support?

Technical support is getting better. We've been using vSAN for a couple of years now. Initially, it was a little more challenging, but it seems like GSS is scaling up as well and, perhaps, learning the product along with us, at times. But overall, they do a great job in giving us support when we need it.

How was the initial setup?

The initial setup is pretty easy. I would like to have some additional automation wrapped around it. In the earlier versions, PowerCLI was very limited, but as the versions have progressed the modules have progressed as well. It's getting better. I consider it to still be a fairly new product and, over time, it's continually getting better and better.

What other advice do I have?

Properly align your workloads to the storage policies and make sure you know what your workloads are before you leverage vSAN. Have a good understanding of the size of your VMs, the amount of change that they have, and how you are going to be doing maintenance in your cluster. Understand the workload and what you're going to be doing with it before you jump in.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
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Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.