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reviewer1750083 - PeerSpot reviewer
Senior Technology Consultant at a tech services company with 10,001+ employees
Real User
Jan 20, 2022
Easy to configure with basic functionality
Pros and Cons
  • "VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution."
  • "The only thing that can be improved is the cost."

What is our primary use case?

Our company works in a multi-cloud model, hybrid environment using both the hyperscalers AWS and Azure with a combination of public and private clouds. Our organization is an integrator so VMware vSAN is used for our end customer.

VMware vSAN is used for VM workloads. We show our customers that they do not need to keep everything on-premises and that they can move not critical data to minimize data compliance security. We move them to a public cloud with the two hyperscalers. For workloads that they are not comfortable keeping in a public cloud, we recommend using a hybrid model. My use cases deal with virtual workloads, retailing and manufacturing solutions.

What is most valuable?

VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution.

What needs improvement?

The only thing that can be improved is the cost.

For how long have I used the solution?

I have been using VMware vSAN for more than two years.

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What do I think about the stability of the solution?

VMware vSAN is stable. We would not recommend it to so many of our partners if it were not. It is foolproof; it's on multiple workloads.

What do I think about the scalability of the solution?

The solution is scalable. Our customers have varying workloads, so we use the combination of on-premises and hybrid cloud, moving from private to public, and public to private so the scalability is always there. 

How are customer service and support?

We have in-house support for normal operational transactions. We also have a contract with VMware vSAN. Even our end customers have direct support contracts for the solution. Normally escalations to VMware support have to do with product bugs, a defect, or an engineering issue. 

What about the implementation team?

Our team deploys the solution in the customer's environment. We use VMware administrators to manage the storage. They have a combination of storage and VMware background. Our virtualization administrator is VMware certified and cross-trained with the storage administrator to increase productivity. 

What's my experience with pricing, setup cost, and licensing?

VMware vSAN is less expensive than having a traditional three-tier solution or a full virtual VFX using a hyper-converged soluton. The cost is still too high and should be lower.

What other advice do I have?

VMware vSAN is not right for all types of use cases. It is specific to an opportunity if the customer is looking at an interim solution and wants to keep the costs low. This environment is more to do with development testing.

VMware vSAN is a good fit if you are looking at security and scale. In an environment that is more productive and needs better performance, this solution may not be the right fit.

I would rate this solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at a tech services company with 201-500 employees
Reseller
Top 10
Jan 14, 2022
Frequent feature updates, beneficial webinars, and simple to manage
Pros and Cons
  • "The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage."
  • "Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support."

What is our primary use case?

We are using VMware vSAN for data center virtualization.

How has it helped my organization?

The solution has benefited our organization from all the consolidation features, such as disaster recovery and backups.

What is most valuable?

The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage.

What needs improvement?

Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support.

For how long have I used the solution?

I have been using VMware vSAN for approximately seven years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 20 to 30 customers using this solution.

How are customer service and support?

The support is very good. However, there are times it could be quicker.

Which solution did I use previously and why did I switch?

I have worked with other solutions, such as Hyper-V and Citrix. Our preference is always VMware.

How was the initial setup?

The initial implementation is straightforward. The time of installation can vary, it depends. If you're looking at virtualizing a host only, it can be done in five minutes.

What about the implementation team?

We use one engineer for the installation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, it is a one-time payment. However, if they want support for the solution, it can be paid annually or for three years.

What other advice do I have?

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSAN
January 2026
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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reviewer1714488 - PeerSpot reviewer
Manager at a computer software company with 11-50 employees
Real User
Jan 14, 2022
Effective vMotion feature, reliable, and good online support
Pros and Cons
  • "The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers."

    What is our primary use case?

    We are using VMware vSAN for the transformation from the physical server to the virtual environment.

    How has it helped my organization?

    By using VMware vSAN we have limited the need to maintain multiple physical servers. Additionally, we have been able to reduce the entire cost of the IT operation and management because of the reduction of physical servers. There are fewer electricity and cooling systems needed.

    What is most valuable?

    The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers.

    For how long have I used the solution?

    I have been using VMware vSAN for approximately six years.

    What do I think about the stability of the solution?

    The stability of the solution is very good. From customer feedback, VMware is much more stable compared to Hyper-V.

    What do I think about the scalability of the solution?

    The scalability of VMware vSAN is good.

    We currently have approximately 80 customers using this solution.

    We plan to increase usage. Our sales team prefers this solution over other solutions.

    How are customer service and support?

    We use online documentation and videos for support, such as YouTube. If there is a problem we cannot solve then we email the support of VMware.

    Which solution did I use previously and why did I switch?

    We deploy many other solutions for our customers, such as Hyper-V, which some of them prefer.

    How was the initial setup?

    The initial setup is quite simple according to our customer feedback. The time it takes for the deployment depends on many factors, such as use case and environment size.

    What about the implementation team?

    We have a six-person technical team for maintenance.

    What was our ROI?

    We have received a return on investment. Our customers are happy, we do not need to employ a technician after deployment which is good. There is a decent return on investment but it also depends on the customers' use case.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is high and if it could be reduced the customers would be very happy.

    We have used VMware for different kinds of customers. Our target customers are SMB or SME, they normally choose VMware and their first package. We do have customers who use our own data center services, in this case, we use the VMware manage service license.

    What other advice do I have?

    We typically propose VMware to our customers. We advise the customer to switch to virtualization. The main point is the customer would like to recover their data. If they'll use the physical server they cannot meet the requirement of fast recovery of the data. That's why we ask customers to do the server control check into the virtualization. You can save a lot of time managing the physical server and have a lower cost for the backup option. You can have a better recovery solution is the main point our customer use VMware.

    I rate VMware vSAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1164519 - PeerSpot reviewer
    Director Of Services Nicaragua at a tech services company with 501-1,000 employees
    Real User
    Jan 13, 2022
    High availability with a very user friendly implementation process
    Pros and Cons
    • "High availability is a valuable aspect of this solution."
    • "Lacks an integrated backup solution."

    What is our primary use case?

    our primary use case is storage; hyper-converged solutions for our customers. We develop and design higher availability infrastructure for customers with the vSAN as its base. I'm a consultant and an architect for solutions with the software. My company is a partner with VMware.

    What is most valuable?

    High availability is a valuable aspect of this solution.

    What needs improvement?

    An integrated backup solution within the vSAN platform would improve the product. Competitors like SimpliVity, UCS, and Cisco Hyperconverged all have a backup feature in their hyper converged infrastructure, it's something that a lot of people use now.

    For how long have I used the solution?

    I've been using this solution for four years. 

    What do I think about the stability of the solution?

    This solution is super stable. 

    What do I think about the scalability of the solution?

    This solution is very scalable. However, we've seen some limits within the platform although I believe the latest version may have solved those problems. 

    How was the initial setup?

    The initial setup is very simple and straightforward. If the setup also involves hardware deployment, the process can take a day or so, but if it's just the vSAN deployment, it can be done in several minutes. I generally carry out the implementation. 

    What other advice do I have?

    It's important to use someone who is familiar with the solution to carry out the implementation. It's fairly straightforward but if you set it up incorrectly then you'll have issues with your underlying storage. It's worth having a professional service to manage things. 

    I rate this solution 10 out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer952848 - PeerSpot reviewer
    System Administrator at a tech services company with 11-50 employees
    Real User
    Jan 12, 2022
    Compatible legacy solutions, effective replication backup, and simple installation
    Pros and Cons
    • "VMware vSAN is compatible with the legacy hypervisor solutions and most of the features are good."
    • "The technical support, it's not satisfactory. Whenever we raise a ticket it takes a lot of time to have an engineer get involved sometimes, or we receive a less experienced engineer. We then have to repeat the situation to the next engineer which all takes time."

    What is our primary use case?

    The main use case for VMware vSAN is auxiliary services, such as Windows, Linux, and not a specific server, but mixed loads.

    How has it helped my organization?

    We were able to replace lots of negative servers and replace them with VMware.

    What is most valuable?

    VMware vSAN is compatible with the legacy hypervisor solutions and most of the features are good.

    For how long have I used the solution?

    I have been using VMware vSAN for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The scalability of the solution is good. The node cluster they are using has been enough for them.

    we have approximately 1,000 users using this solution.

    How are customer service and support?

    The technical support, it's not satisfactory. Whenever we raise a ticket it takes a lot of time to have an engineer get involved sometimes, or we receive a less experienced engineer. We then have to repeat the situation to the next engineer which all takes time.

    How was the initial setup?

    The setup is not complicated. The deployment of VMware vSAN with VxRail can be completed in three to four hours, for one cluster out of the physical setup. The physical setup could take approximately one day. After that, deployment is very easy to complete.

    What about the implementation team?

    We have four people that do the deployment and physical setup of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution package depends on the nodes and other factors. The cost some of our customers paid was $500,000. The licensing cost for the components is very good.

    Which other solutions did I evaluate?

    My customers were comfortable with VMware and then they decided to use VMware instead of another solution.

    What other advice do I have?

    My advice is if someone is interested in VMware vSAN it is a good solution. It is stable, supportive, and compatible with many solutions. VMware vSAN is the best.

    Customers have to consider when choosing VMware to receive a lot of features, such as replication backup, and if they went with another solution it would be more expensive.

    I rate VMware vSAN a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1126143 - PeerSpot reviewer
    IT Infrastructure Manager at a retailer with 11-50 employees
    Real User
    Jan 10, 2022
    Stable, scalable, and easy to install
    Pros and Cons
    • "One of the most valuable features of this solution is that it is stable."
    • "This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work."

    What is our primary use case?

    We primarily use VMware vSAN for ERP, for the assisting environment. The main environment in my company does not depend on VMware—for the production environment and operations, we work with Nutanix. 

    This solution is deployed on-premises. 

    What is most valuable?

    One of the most valuable features of this solution is that it is stable. 

    What needs improvement?

    This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work. 

    For how long have I used the solution?

    I have been using VMware vSAN for three years. 

    What do I think about the stability of the solution?

    This solution is very, very stable. 

    What do I think about the scalability of the solution?

    This solution is scalable. 

    In our organization, there are around 1,000 users of VMware, including some servers and the self-service website. We have plans to increase our usage. 

    How are customer service and support?

    VMware's support could be faster. We don't currently have a contract with technical support because we didn't make a new one for the support license. 

    Which solution did I use previously and why did I switch?

    I previously used Hyper-V from Microsoft, but there were many issues and lots of troubleshooting. 

    How was the initial setup?

    The installation is easy. My team worked on the installation and, for our company, we only need one engineer for deployment and maintenance. 

    What about the implementation team?

    We implemented this solution through an in-house team. 

    Which other solutions did I evaluate?

    I have two environments: Nutanix AHV and VMware. We use the Nutanix environment more than the VMware environment. 

    What other advice do I have?

    I rate VMware vSAN an eight out of ten. For virtualization, I would recommend Nutanix over VMware. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1089270 - PeerSpot reviewer
    Solutions Architect at a computer software company with 501-1,000 employees
    Real User
    Dec 12, 2021
    Total hyperconverged facility
    Pros and Cons
    • "The valuable feature of the solution is the total hyperconverged facility."
    • "The solution functions as the marketing says, as long as you follow certain rules."

    What is most valuable?

    The valuable feature of the solution is the total hyperconverged facility. And that either it's hyperconverged, or it's standalone with storage arrays.

    What needs improvement?

    From the implementer side, the solution is very comparable to Nutanix. The only difference is that VMware requires more initial nodes.

    For how long have I used the solution?

    I've been working with VMware for fifteen years.

    What do I think about the scalability of the solution?

    Regarding the scalability of the solution, you've got 64 nodes into a stretched cluster for VMware. Nutanix goes a little bit above. The only problem is that due to licensing things, such as when you have Oracle and other things, what you tend to do is multiple clusters in order to avoid licensing costs.

    The biggest network I have implemented was 16 nodes.

    What other advice do I have?

    My advice to others looking into implementing VMware vSAN is to stick to the rules. That's where the problem is. If you don't stick to the rules and prerequisites, you end up having a nightmare.

    People have a tendency to take hyper-converged solutions for granted. They function as the marketing says, as long as you follow certain rules. If those rules are not followed, you end up with a slower infrastructure than you ever had before.

    I would rate this solution an eight out of ten because it lacks flexibility. Those rules I'm talking to you about, how you have to follow the prerequisites, that is well hidden, is that you can't do what you want. You don't have total freedom. You have to respect the rules and that's why respecting the rules sometimes is a burden.

    They always recommend that nodes are the same type, have the same disk structure, and if you change some disk structures, you have to change them on all the nodes. Although somewhere it's understandable, it's a burden. It should not happen.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Managing Director at a tech services company with 1-10 employees
    Real User
    Dec 9, 2021
    Easy to set up, simple to manage, and very user-friendly
    Pros and Cons
    • "The scalability is very good and the solution is stable and reliable."
    • "This product is very expensive."

    What is our primary use case?

    While we have some applications running on VMware, mostly we are providing and proposing these solutions to our clients.

    I have one client, for example, that is running the CRM and accounts and manufacturing applications on VMware and they're using HP infrastructure for them. They have some SQL databases they're running on that and some back-office applications, and also an Extend Server as well.

    What is most valuable?

    The migration capabilities are a very useful aspect of the solution. 

    The way it handles failovers is very good. 

    The imaging is helpful.

    Right now, VMware is number one in the virtual space.

    The initial setup is very easy.

    The management is very straightforward. It's an extremely user-friendly product.

    It integrates very well with other products. 

    The scalability is very good and the solution is stable and reliable.

    So far, everything is okay.

    What needs improvement?

    Currently, there aren't any shortcomings to discuss or missing features that we worry about. 

    This product is very expensive. 

    For how long have I used the solution?

    I've used the solution for a long time. I'd used VMware since it come out in the '90s. It's been decades. 

    What do I think about the stability of the solution?

    I have found the stability to be great. There aren't bugs. It doesn't glitch. There aren't issues around it crashing or freezing. It's reliable. 

    What do I think about the scalability of the solution?

    The scalability has been great. If you need to expand it, you can do so. 

    How are customer service and support?

    Technical support has been great. They are helpful and responsive. I've been happy with their level of service when we've needed them. We are satisfied. 

    How was the initial setup?

    The initial setup is very straightforward and simple. There shouldn't be an issue if a company wants to set it up. 

    If you have, for example, 100 VMs, you only need one person to manage it. It requires very little maintenance or overhead in terms of staff. 

    What's my experience with pricing, setup cost, and licensing?

    The solution can be expensive. However, if you are a big company, such as a telco, likely you can get a good deal on pricing. That said, being so big, likely the cost won't be a deterrent. 

    What other advice do I have?

    We are partners and also a solution provider.

    The solution is great. I'd rate it at a nine out of ten. I'd advise other people to give it a try. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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