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reviewer1231965 - PeerSpot reviewer
IT Project Manager at a museum or institution with 11-50 employees
Real User
Feb 6, 2022
We use it for our whole infrastructure, and we find it very stable and easy to administer
Pros and Cons
  • "It is user-friendly, and its performance is good."
  • "It could be cheaper."

What is our primary use case?

We use it for our whole infrastructure. We use it for about 50 servers.

We are using its latest version.

What is most valuable?

We use it on three hosts, and we find it very easy to administer.

It is user-friendly, and its performance is good.

What needs improvement?

It could be cheaper.

For how long have I used the solution?

We have been using it for two years.

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January 2026
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What do I think about the stability of the solution?

Its stability is good. Its performance is good. We haven't had any breakdown in the last two years. We are very satisfied with the solution.

What do I think about the scalability of the solution?

At the moment, we have a limit because we host 50 servers. We could have a bit more memory, and we have to buy it.

There are 60 users who are using all the servers. Its usage is moderate.

How are customer service and support?

Normally, when we have a problem, we contact the consultant who had set up the system. He can usually fix the problem, but there haven't been many problems since we set up the system.

Which solution did I use previously and why did I switch?

We used VMware but not vSAN.

What about the implementation team?

Its setup was done by a consultant. It took about one or two days, but I don't remember exactly.

In terms of maintenance, it doesn't require much. We have to update it once in a while. It takes about two or three days a month.

What was our ROI?

We don't look at these figures. We buy a system and use it. We don't look at the figures like ROI.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper.

What other advice do I have?

We are very satisfied with this solution. I would advise others to go ahead and just use it.

I would rate it an eight out of 10. It is a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1768719 - PeerSpot reviewer
Senior Solutions Architect at a tech services company with 1,001-5,000 employees
MSP
Jan 27, 2022
The vendor has been around for a long time, so the solution is pretty stable
Pros and Cons
  • "I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable."
  • "There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go."

What is our primary use case?

All of our customers are either doing virtual storage on the cloud, or they're trying to extend their on-prem storage solution into the cloud. Our typical use case is providing features in the cloud that are typically on-premise, and that includes storage as well. For example, we might have vSAN on-prem storage that the workloads are accessing, and we want to extend it to the cloud to start spanning workloads out there. 

Most customers have a hybrid setup, with some of their infrastructure on-prem and some on the cloud. Other customers are getting out of the data center business altogether and moving everything into the cloud.

What needs improvement?

There is a lot that VMware could improve from a marketing perspective. The cloud is still new for many people, so extending storage should be effortless. It shouldn't be so complicated to extend the storage so workloads can access it no matter where they go. 

When you're moving a workload, you don't want to worry about whether the storage will be there or not. Ideally, that should be easily replicated and extended to a cloud environment. We have a lot of vendors trying to extend their on-prem infrastructure seamlessly. That could be workloads. It could be extending the virtual hardware to on-prem storage or the physical storage to virtual storage in the cloud. Everything should be easy for customers to consume and configure, but some of this stuff is still pretty complex because it's so new.

For how long have I used the solution?

I've been using vSAN for about five years.

What do I think about the stability of the solution?

I think vSAN's stability is good. It's an underlying solution for both on-prem and in the cloud, especially the VMC on AWS stuff too. VMware has been around for a long time, so it's pretty stable.

How was the initial setup?

All the vendors are working on making the setup more straightforward. Things are becoming a little more scripted. More automation and installations where you don't have to check every box are always good.

What other advice do I have?

I rate VMware vSAN nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware vSAN
January 2026
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer1750083 - PeerSpot reviewer
Senior Technology Consultant at a tech services company with 10,001+ employees
Real User
Jan 20, 2022
Easy to configure with basic functionality
Pros and Cons
  • "VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution."
  • "The only thing that can be improved is the cost."

What is our primary use case?

Our company works in a multi-cloud model, hybrid environment using both the hyperscalers AWS and Azure with a combination of public and private clouds. Our organization is an integrator so VMware vSAN is used for our end customer.

VMware vSAN is used for VM workloads. We show our customers that they do not need to keep everything on-premises and that they can move not critical data to minimize data compliance security. We move them to a public cloud with the two hyperscalers. For workloads that they are not comfortable keeping in a public cloud, we recommend using a hybrid model. My use cases deal with virtual workloads, retailing and manufacturing solutions.

What is most valuable?

VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution.

What needs improvement?

The only thing that can be improved is the cost.

For how long have I used the solution?

I have been using VMware vSAN for more than two years.

What do I think about the stability of the solution?

VMware vSAN is stable. We would not recommend it to so many of our partners if it were not. It is foolproof; it's on multiple workloads.

What do I think about the scalability of the solution?

The solution is scalable. Our customers have varying workloads, so we use the combination of on-premises and hybrid cloud, moving from private to public, and public to private so the scalability is always there. 

How are customer service and support?

We have in-house support for normal operational transactions. We also have a contract with VMware vSAN. Even our end customers have direct support contracts for the solution. Normally escalations to VMware support have to do with product bugs, a defect, or an engineering issue. 

What about the implementation team?

Our team deploys the solution in the customer's environment. We use VMware administrators to manage the storage. They have a combination of storage and VMware background. Our virtualization administrator is VMware certified and cross-trained with the storage administrator to increase productivity. 

What's my experience with pricing, setup cost, and licensing?

VMware vSAN is less expensive than having a traditional three-tier solution or a full virtual VFX using a hyper-converged soluton. The cost is still too high and should be lower.

What other advice do I have?

VMware vSAN is not right for all types of use cases. It is specific to an opportunity if the customer is looking at an interim solution and wants to keep the costs low. This environment is more to do with development testing.

VMware vSAN is a good fit if you are looking at security and scale. In an environment that is more productive and needs better performance, this solution may not be the right fit.

I would rate this solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at a tech services company with 201-500 employees
Reseller
Top 10
Jan 14, 2022
Frequent feature updates, beneficial webinars, and simple to manage
Pros and Cons
  • "The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage."
  • "Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support."

What is our primary use case?

We are using VMware vSAN for data center virtualization.

How has it helped my organization?

The solution has benefited our organization from all the consolidation features, such as disaster recovery and backups.

What is most valuable?

The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage.

What needs improvement?

Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support.

For how long have I used the solution?

I have been using VMware vSAN for approximately seven years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 20 to 30 customers using this solution.

How are customer service and support?

The support is very good. However, there are times it could be quicker.

Which solution did I use previously and why did I switch?

I have worked with other solutions, such as Hyper-V and Citrix. Our preference is always VMware.

How was the initial setup?

The initial implementation is straightforward. The time of installation can vary, it depends. If you're looking at virtualizing a host only, it can be done in five minutes.

What about the implementation team?

We use one engineer for the installation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, it is a one-time payment. However, if they want support for the solution, it can be paid annually or for three years.

What other advice do I have?

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1714488 - PeerSpot reviewer
Manager at a computer software company with 11-50 employees
Real User
Jan 14, 2022
Effective vMotion feature, reliable, and good online support
Pros and Cons
  • "The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers."

    What is our primary use case?

    We are using VMware vSAN for the transformation from the physical server to the virtual environment.

    How has it helped my organization?

    By using VMware vSAN we have limited the need to maintain multiple physical servers. Additionally, we have been able to reduce the entire cost of the IT operation and management because of the reduction of physical servers. There are fewer electricity and cooling systems needed.

    What is most valuable?

    The most valuable feature for our customers is vMotion. It allows them to shut down virtual machines and migrate them to others servers.

    For how long have I used the solution?

    I have been using VMware vSAN for approximately six years.

    What do I think about the stability of the solution?

    The stability of the solution is very good. From customer feedback, VMware is much more stable compared to Hyper-V.

    What do I think about the scalability of the solution?

    The scalability of VMware vSAN is good.

    We currently have approximately 80 customers using this solution.

    We plan to increase usage. Our sales team prefers this solution over other solutions.

    How are customer service and support?

    We use online documentation and videos for support, such as YouTube. If there is a problem we cannot solve then we email the support of VMware.

    Which solution did I use previously and why did I switch?

    We deploy many other solutions for our customers, such as Hyper-V, which some of them prefer.

    How was the initial setup?

    The initial setup is quite simple according to our customer feedback. The time it takes for the deployment depends on many factors, such as use case and environment size.

    What about the implementation team?

    We have a six-person technical team for maintenance.

    What was our ROI?

    We have received a return on investment. Our customers are happy, we do not need to employ a technician after deployment which is good. There is a decent return on investment but it also depends on the customers' use case.

    What's my experience with pricing, setup cost, and licensing?

    The cost of the solution is high and if it could be reduced the customers would be very happy.

    We have used VMware for different kinds of customers. Our target customers are SMB or SME, they normally choose VMware and their first package. We do have customers who use our own data center services, in this case, we use the VMware manage service license.

    What other advice do I have?

    We typically propose VMware to our customers. We advise the customer to switch to virtualization. The main point is the customer would like to recover their data. If they'll use the physical server they cannot meet the requirement of fast recovery of the data. That's why we ask customers to do the server control check into the virtualization. You can save a lot of time managing the physical server and have a lower cost for the backup option. You can have a better recovery solution is the main point our customer use VMware.

    I rate VMware vSAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Rolando-Rodriguez - PeerSpot reviewer
    Pre sales Engineer at a computer software company with 10,001+ employees
    MSP
    Top 10
    Jan 12, 2022
    It's the most natural way to migrate a fully hyperconverged solution
    Pros and Cons
    • "In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent."
    • "A vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this."

    What is our primary use case?

    The majority of our customers already vSphere in their infrastructure, so we usually upgrade the infrastructure by adding new hardware, or we migrate to a hyperconverged solution with vSAN ReadyNode and VxRail in some cases.

    What is most valuable?

    The vSAN storage cluster is the most interesting feature.

    What needs improvement?

    Many VMware products are specialized, where one solution does one thing and another does something else. It would be better if VMware consolidated these products and offered modules or add-ons instead of selling 10 different solutions.

    Also, a vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this.

    For how long have I used the solution?

    We first implemented vSAN about three or four years ago.

    What do I think about the stability of the solution?

    We had some complaints about the recent firmware update. 

    What do I think about the scalability of the solution?

    I think vSAN is more scalable than some solutions we've tried. We don't have the same issues as we do with VxRail. It's less of a concern because the software is more independent of the hardware.

    How are customer service and support?

    I've never had to contact support. 

    How was the initial setup?

    Our engineers have a lot of experience with vSAN, so we think it's easy to implement. One person is usually enough to set up the solution and apply updates. 

    What other advice do I have?

    I rate VMware vSAN eight out of 10. In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent. It causes fewer disruptions from changing the administration. You need about the same amount of knowledge and expertise as vSphere.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    PeerSpot user
    Senior System Administrator at a tech services company with 1-10 employees
    Real User
    Jan 3, 2022
    Good backup capabilities, monitoring features, and technical support
    Pros and Cons
    • "There is not a lot of maintenance required."
    • "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."

    What is our primary use case?

    We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.

    Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage. 

    What is most valuable?

    The backup features and monitoring features are good.

    What needs improvement?

    We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.

    For how long have I used the solution?

    We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.

    What do I think about the stability of the solution?

    This is a stable product. We have been testing it extensively.

    What do I think about the scalability of the solution?

    Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.

    At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.

    There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors. 

    How are customer service and support?

    The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.

    We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.

    Which solution did I use previously and why did I switch?

    We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.

    How was the initial setup?

    There is not a lot of maintenance required.

    What's my experience with pricing, setup cost, and licensing?

    We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.

    We provided the sizing and after that, the Ministry arranged for the correct licensing.

    Which other solutions did I evaluate?

    We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.

    What other advice do I have?

    This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Wael Salah - PeerSpot reviewer
    Senior System Engineer at a energy/utilities company with 11-50 employees
    Real User
    Top 10
    Dec 15, 2021
    Simple implementation, responsive support, and multiple server application
    Pros and Cons
    • "The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations."
    • "We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version."

    What is our primary use case?

    VMware vSAN is our hypervisor and we are using it for all our applications.

    What needs improvement?

    We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version.

    For how long have I used the solution?

    I have been using VMware vSAN for approximately three years.

    What do I think about the stability of the solution?

    VMware vSAN is a stable solution.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have approximately 1,000 users using this solution.

    VMware is the host of all of our servers. We have many kinds of servers, such as application, service, call manager, and mail servers. Many users use these servers from all the titles in the company. We use this solution every day in our company.

    How are customer service and support?

    When we faced some problems, we opened support tickets with VMware, and their support was very fast. They were able to fix the problems we had.

    Which solution did I use previously and why did I switch?

    We were previously using Microsoft Hyper-V.

    VMware vSAN is more professional than Microsoft Hyper-V for this kind of application. The scalability for VMware is better than  Microsoft. There are limitations in Microsoft Hyper-V. and many applications support VMware vSAN, such as Oracle, Cisco, and Linux.

    How was the initial setup?

    The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations.

    What about the implementation team?

    We used a consultants company called Adaptive here in Cairo, Egypt for the installation.

    The consultant was very good, and their information was perfect. They were very helpful to us.

    We have a two-person technical team that supports this solution.

    What's my experience with pricing, setup cost, and licensing?

    There is a license to use this solution and we pay approximately $30,000 annually. There were not any additional fees required other than the license. The solution is expensive.

    What other advice do I have?

    I can recommend VMware vSAN if there are problems that they face, such as limitations for their applications. It would be good to use VMware vSAN. If they have not found limitations in their operating system while working with Windows, they can use Microsoft Hyper-V instead.

    I rate VMware vSAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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