We use the platform for virtualization and data capacity management.
Technical Manager at Allianz Cloud Private Limited
Has a user-friendly configuration process and good technical support services
Pros and Cons
- "VMware vSAN's most valuable features are the capability to consolidate standalone physical infrastructure into virtualization and the ease of management."
- "The platform's cost affects the business. This particular area needs improvement."
What is our primary use case?
What is most valuable?
VMware vSAN's most valuable features are the capability to consolidate standalone physical infrastructure into virtualization and the ease of management.
What needs improvement?
The platform's cost affects the business. This particular area needs improvement.
For how long have I used the solution?
We have been using VMware vSAN for six years.
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What do I think about the stability of the solution?
It is a stable platform. I rate the stability as ten out of ten.
What do I think about the scalability of the solution?
We have seven to eight VMware vSAN users in our organization. It is a highly scalable product. I rate the scalability a ten out of ten.
How are customer service and support?
The technical support services are far better than other vendors.
How was the initial setup?
It has a user-friendly configuration process. The deployment typically takes approximately one to two hours. For instance, if we consider deploying a three-node vSphere operating system, it usually takes about two to three minutes to deploy. However, when factoring in the configuration of logical networking aspects, the overall deployment time extends to one to two hours. Once completed, the product is ready for usage.
What about the implementation team?
We have a team of 12 engineers in our technical team working on the implementation.
What's my experience with pricing, setup cost, and licensing?
We've encountered challenges, particularly with the recent policy changes after Broadcom acquired VMware. The current pricing needs to meet the customers' expectations, posing significant issues. It is difficult to explain the cost implications of upgrades to the customers.
I rate the pricing a three out of ten.
Which other solutions did I evaluate?
We are exploring other vendors. One consideration is Microsoft Hyper-V clusters, and we are also looking into Microsoft Azure Stack HCI. Additionally, we are evaluating Red Hat solutions as potential alternatives. The decision-making process involves assessing the pricing factor.
What other advice do I have?
We've been utilizing VMware vSAN internally within our organization for the past three years and offering it as a solution to our customers. It helps eliminate the need for external storage and leverage the latest technology provided by VMware.
It significantly improved our storage efficiency by supporting disk groups. However, there were limitations as it only allowed for five disks. To enhance efficiency further, we needed the capacity to increase to at least seven disks per group. Additionally, for better tiering capabilities, it would be advantageous if it could support 12 disks per tier.
The recent integration with VMware's ecosystem has improved our operations by simplifying deployment and management tasks. With internal integration, deploying and managing the repository from a single dashboard has become easier.
The scalability has supported our business growth effectively. As an organization, we utilize it in various customer roles, which proves advantageous for our organization and clients.
I recommend the product to customers looking for better and more efficient storage capacity. It is a good solution. I rate it a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Network Administrator at Mzansi Security and Fire
Offers a simple setup phase and demo version to users
Pros and Cons
- "The product's initial setup phase is simple."
- "Hackers are able to manage to leak information or data from the product using some corrupt files, making it an area of major concern where improvements are required."
What is our primary use case?
I use the solution in my company for virtual servers.
What is most valuable?
The solution's most valuable feature stems from its ability to add a lot of servers and the fact that it allows users to use different operating systems. Sometimes, I can use the product on Windows XP. There are certain products for which I might need to use Windows XP. I load different operating systems on VMware vSAN, and sometimes, I even use iOS on it.
What needs improvement?
The product is not user-friendly. From an improvement perspective, the product needs to be made more user-friendly. Lately, I have noticed that there is a possibility of data leakage by hackers in the product. Hackers are able to manage to leak information or data from the product using some corrupt files, making it an area of major concern where improvements are required. From a security perspective, leakage happens when some of the company's internal information is exposed to outsiders. VMware vSAN should release a version that is faster than the current ones offered.
For how long have I used the solution?
I have been using VMware vSAN since 2015. I have around nine years of experience with the product. My company is a customer of VMware.
What do I think about the stability of the solution?
It is a stable solution. I have never encountered any stability issues with the product unless there is an update. I update the product whenever needed so that I don't have to face any issues.
What do I think about the scalability of the solution?
Considering the IT support team and engineers in my company, I would say that around 25 people use the product.
How are customer service and support?
If I face any issues with a product that I don't understand, I normally use Google and forums to get answers to deal with the problems since it is an easy process for me.
Which solution did I use previously and why did I switch?
I have experience with Oracle.
How was the initial setup?
The product's initial setup phase is simple.
The solution is deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
Users can use the free version of the product. Users may also start off with the demo version of the tool. After you learn to use the solution, you can buy it if it is beneficial.
Which other solutions did I evaluate?
My company chose VMware vSAN over other products, considering the stability it offers.
What other advice do I have?
Considering my IT background, I would say that it is easy to learn to use the product.
I recommend the product to those who plan to use it.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VMware vSAN
February 2026
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Director - IT Strategy Lead at Globe Mobile
We're able to manage multiple platforms with ease, and we were surprised at how fast it was implemented
Pros and Cons
- "The flexibility is most valuable. Being able to manage things quickly if something goes wrong is also valuable. Very recently, we had one node that went down due to a power problem, but there was really no major impact on the systems running on top of it."
- "It could have some automation. We haven't involved ourselves in a lot of automation around the vSAN environment capabilities. We're still running it using a very traditional setup. So, there could be some plugins to automate it using third-party environments, such as Jenkins."
What is our primary use case?
We are using it for a redundant, local front-end environment for our WiFi portal. We're also using it for critical backend services, our DCP instances, and our internal monitoring environments. We have instances inside that system right now.
I believe we are using its latest update.
What is most valuable?
The flexibility is most valuable. Being able to manage things quickly if something goes wrong is also valuable. Very recently, we had one node that went down due to a power problem, but there was really no major impact on the systems running on top of it.
It is pretty straightforward. We're able to manage multiple platforms with ease. In terms of the overhead of understanding how the entire platform is being administered, it was fairly quick for our team to get the hang of it.
What needs improvement?
It could have some automation. We haven't involved ourselves in a lot of automation around the vSAN environment capabilities. We're still running it using a very traditional setup. So, there could be some plugins to automate it using third-party environments, such as Jenkins.
We were trying to explore a solution for a hybrid setup, and VMware had proposed something, but we wanted to understand a deeper setup where our existing vSAN and our HCI environment can interact better with our platforms on the cloud in AWS. So, there should be those types of interactions wherein we can better explore cost-saving opportunities from some platforms in the cloud versus the one that we have on-prem.
For how long have I used the solution?
I have been using this solution for more than two years.
What do I think about the stability of the solution?
It has been a pretty stable system so far.
What do I think about the scalability of the solution?
We had a long discussion with our vendor partner about a plan to scale up the system. They gave us several options, but we ended up with the most cost-effective one where we had to trim down some of the node requirements that we were planning to buy initially.
How are customer service and support?
We had an experience with them recently, and the correspondence with the technical support from VMware was fairly quick. It was aligned with the expected SLA. There were no major issues with the support people who assisted us during that time.
How was the initial setup?
It was fairly straightforward. We were surprised at how fast it was implemented. The entire implementation took about two weeks. After that, it was turned over to us, and then we planned on the migration of the platforms from our old converged environment into this new environment.
In terms of the maintenance, apart from the normal operational maintenance that we're doing, we always ensure that there is a back-to-back maintenance agreement with VMware and the vendor partner who sold us the solution. So far, there has been very low admin maintenance on the platform. There have been no major issues except the last one where one node got affected by a power problem in the data center. That's just about it.
What about the implementation team?
We worked with a vendor partner for its implementation. Right now, in our team, we have around five admins who work with this solution.
What's my experience with pricing, setup cost, and licensing?
Cost-wise, the Nutanix licenses were cheaper, but in terms of the hardware, there was some contention around it. So, in terms of implementation, the way Nutanix was projecting the implementation on their end was that there were a lot of open-source admin platforms. vSAN is a licensed product in VMware, and Nutanix was proposing a KVM solution, which is open source. That's why their pricing was a bit cheaper, but when we were trying to compare it with an enterprise version of their management platform, it boiled down to the VMware vSAN being most effective in the long run.
Which other solutions did I evaluate?
When we were exploring an HCI solution, we zoned in on the VMware vSAN, HPE solution, and Nutanix solution.
What other advice do I have?
I would recommend this solution to others. It is easy to implement, scale, and maintain. The operational work required to maintain the platform is not that difficult.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Manager at Gilat Satellite Networks
Expensive solution that requires professional services for installation and implementation
Pros and Cons
- "We didn't only choose vSAN; we chose VMware because of SR-IOV, which is more on the hypervisor level and not on the vSAN storage. It's part of the whole system."
- "There could be more features with the automatic backup."
What is our primary use case?
I'm running an application that's running under a virtual machine on vSAN. That vSAN environment is only for this specific application. We didn't only choose vSAN; we chose VMware because of SR-IOV, which is more on the hypervisor level and not on the vSAN storage. It's part of the whole system.
The solution is deployed on-prem.
There are seven users in my organization. They are all in IT roles.
What needs improvement?
There could be more features with the automatic backup.
For how long have I used the solution?
I've been using this solution for a year and a half. I'm still using the solution with a bigger environment, not vSAN.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Technical support is bad. They pointed me to professional services, and I had to pay someone when I already had the basic support agreement. I think we took the standard support agreement with VMware.
Which solution did I use previously and why did I switch?
I'm still using a different solution. I only took two servers with vSAN to support one application that needs one feature that only VMware has. If not for that feature, I wouldn't touch VMware.
Now, I'm looking at products like Nutanix, Silver Peak, Flexione, and FortiGate. For products that I choose, I don't need a specialist of that vendor. In VMware, I need a specialist in VMware.
That's the issue I have with VMware. It's not like I can take any IT person, and they will know what to do. I need to make sure he will do the call, get the certificate and time to practice.
How was the initial setup?
Initial setup was complex. I would rate the complexity a 5 on a scale of 1 to 5.
For an experienced IT person, it isn't that complex. But if I compare it to the competition, Nutanix would be a 1, and VMware would be a 5. If you have never touched Nutanix, VMware is not that complex. But if I compare it to Nutanix, it's complex.
Deployment of VMware vSAN took four days.
What about the implementation team?
We used a third party for deployment. We didn't have a good experience with them.
The person didn't have knowledge in VMware, and we had to pay someone to do the installation, and they said things like, "We need this. We need a certificate. We need another VLAN. We need another number."
What's my experience with pricing, setup cost, and licensing?
The cost is expensive. I purchased two servers. The hardware cost was $19,000. The software cost for these two servers, including the vSAN, was $30,000, which is $11,000 more than the hardware. Then I had to pay another $5,000 for installation and implementation for professional services. In total, it was $54,000 for two vSAN Servers.
What other advice do I have?
I would rate this solution 4 out of 10.
For my needs on virtual machine and HCI, which is hyperconverged infrastructure, I have another solution that costs less and gives me better features. When it comes to one feature that only VMware supports, I had to pay. They have the patents, and they have things that only they can do. But I work in the telecom world, and we give services to a lot of companies. On my infrastructure, there are more than 80 million people using the infrastructure on a daily basis. Most of it is not VMware, and I'm so happy.
For the last two years, Gartner and even Nutanix have been above VMware.
My advice is to be sure you really need it, as there are other vendors in the market that give good solutions. Nutanix and Hyper-V give a solution that is good for most cases in the market. If I take the business world, 80% of the businesses in the world will be okay with other vendors and they cost less.
My environment is 26 physical servers that aren't VMware and two physical servers that are VMware.
Previously, we had 400 servers, and only five of them were VMware. When you look in the market, you know the better solution for your needs. No one in the world has been fired or lost their job for purchasing Cisco; it's the name. It's the same with VMware; it's just too expensive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Products Manager at RCARRE SA
Provides seamless integration within the hypervisor core, providing stability and eliminating the need for additional VM gateways per node
How has it helped my organization?
What is most valuable?
VMware vSAN is a highly scalable solution. We can start with as few nodes as possible and scale up according to our needs. Another advantage is deploying a stretched solution across two sites, with data synchronization between the two data centers. Setting up a stretch cluster is made easy with vSAN.
VMware vSAN provides seamless integration within the hypervisor core, providing stability and eliminating the need for additional VM gateways per node, as required by solutions like Nutanix. This integration simplifies the ecosystem, making it easier to adopt and manage.
What needs improvement?
The main improvement in VMware vSAN is its licensing mode. Its acquisition prioritizes doubling the EBITA rather than focusing on technological advancement. This is a common issue in the IT market, where companies may be acquired by financial entities, potentially leading to stagnation in technological innovation. The technology is mature and stable, with no significant improvements currently evident.
The new feature allows for the use of only two nodes in an active-active setup.
For how long have I used the solution?
I have been using VMware vSAN for eight years.
What do I think about the stability of the solution?
The performance is up to our expectations. The initial performance is high solution because we use flash storage. The complete solution is good.
What do I think about the scalability of the solution?
The solution’s scalability is good. 200 users are using this solution. We have a private cloud with many intelligent users who can connect to the cloud.
How are customer service and support?
We can manage the solution ourselves.
How was the initial setup?
What other advice do I have?
There may be an opportunity for vSAN to explore new avenues for open-cycle solutions with the recent reorganization of Broadcom impacting VMware.
We use VMware vSAN with 50 instances, but we must change the licensing. Broadcom buys VMware.
We had been using the Dell VxRail solution. Due to Dell's cessation of collaboration with VMware and Broadcom's decision to overhaul the licensing model, our future with VxRail is uncertain. We can purchase VxRail with vSAN, which is integrated into Dell's portfolio. We lack assurance now that Dell and Broadcom are separate entities.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
A highly scalable solution that can be used for general-purpose computing and storage
Pros and Cons
- "Instead of going for SAN storage, customers can use the scale-up and scale-out features of VMware vSAN."
- "Enterprise customers get discounts on the solution's licensing pricing, but it is too expensive for SMB customers."
What is our primary use case?
VMware vSAN is used for virtualization and general-purpose computing. Instead of going for the SAN (storage area network) storage, customers go for VSAN (virtual storage area network). The solution is used for general-purpose computing, production computing, and storage.
What is most valuable?
Instead of going for SAN storage, customers can use the scale-up and scale-out features of VMware vSAN.
What needs improvement?
Enterprise customers get discounts on the solution's licensing pricing, but it is too expensive for SMB customers. Maintenance-wise, when the capacity is utilized beyond 60% to 70%, then the time of the upgrade is a little higher compared to the standard SAN storage.
For how long have I used the solution?
I have been using VMware vSAN for more than five years.
What do I think about the stability of the solution?
VMware vSAN is a pretty stable solution. We haven't seen any issues with the solution's stability in five to seven years. The customers would face issues if they ignore some key points.
I rate VMware vSAN a nine out of ten for stability.
What do I think about the scalability of the solution?
In terms of scalability, we have to just add the nodes. If you require more computing or storage, you have to add the nodes to the existing cluster. Our clients for VMware vSAN are medium and enterprise businesses.
I rate the solution nine and a half out of ten for scalability.
How was the initial setup?
On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight or eight and a half out of ten.
What about the implementation team?
The solution's deployment time totally depends on the customer or the deployment guide. However, we can deploy VMware vSAN in a day.
What's my experience with pricing, setup cost, and licensing?
The solution's licensing pricing could be improved. The level of discounts available on the solution's licensing price varies from customer to customer. Enterprise customers get discounts on the solution's licensing pricing, but it is too expensive for SMB customers.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.
What other advice do I have?
Our clients are government and private customers working with VMware vSAN in the manufacturing, defense, oil and gas, and ITIS industries. The solution is generally built on top of the virtualization layer with VMware. It's a part of virtualization. The solution's performance and management are pretty easy.
VMware vSAN is tightly integrated with other VMware products because it's a part of vSphere. It is tightly integrated with the virtualization layer. We can integrate and utilize VMware vSAN for other VMware products very easily.
Using VMware vSAN is totally dependent on the customer's use case. A standard three-tier architecture is recommended for customers who want to use a tier-one application for ERP protection. VMware vSAN is recommended to customers with a use case for VDI, general-purpose computing, and test development environments.
Overall, I rate VMware vSAN a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Business Development Manager at a computer software company with 10,001+ employees
Stable platform with an easy installation process
Pros and Cons
- "The product’s most valuable features are performance and expandability."
- "The platform’s pricing needs improvement. Additionally, there should be an appliance module included in it."
What is most valuable?
The product’s most valuable features are performance and expandability.
What needs improvement?
The platform’s pricing needs improvement. Additionally, there should be an appliance module included in it.
For how long have I used the solution?
We have been using VMware vSAN for seven out of years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
It is a scalable product. It is suitable for enterprises.
How are customer service and support?
Since we are an advanced partner, we receive on-time and adequate support services. However, their response time needs improvement for critical cases.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is an easy-to-install and maintain product. It requires one or two executives, depending on the environment, to conduct implementation.
What's my experience with pricing, setup cost, and licensing?
VMware vSAN is an expensive platform. We purchase its yearly license.
What other advice do I have?
I recommend VMware vSAN and rate it an eight out of ten. The product’s support team’s response time and pricing could be better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Solution Architect, Consultant and Corporate Trainer at a computer software company with 51-200 employees
The features we've found most helpful are live application migrations and storage policies
Pros and Cons
- "The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there."
- "The pricing model is sometimes a challenge for us because their licenses are very costly."
What is our primary use case?
We mainly use vSAN for two purposes. One is to improve application performance with the HCI. The second is to migrate customers from legacy storage to high-speed SSD-based infrastructure. They are moving the computer network and storage capacity together.
What is most valuable?
The vSAN features we've found most helpful are live application migrations and storage policies. It has storage, policies, application, and DRS policies. Automation is there.
Also, if a customer wants to go for a VMware stack, vSAN has flexible, completely integrated solutions for two clouds. Stretched Cluster, vMotion, VXLAN—there are so many features.
For how long have I used the solution?
We are an IT solution provider, and we've been using VMware for 15 years.
What do I think about the stability of the solution?
I would say vSAN is stable.
What do I think about the scalability of the solution?
Once you develop all three of your stacks, you can plug in the rack servers and all. If you are increasing in parallel, vSAN automatically increases the overall computing capacity of the IT infrastructure in terms of network storage and what you can compute.
How are customer service and support?
Technical support is also good. I would rate VMware support eight out of 10 because nobody is perfect.
How was the initial setup?
Setting up vSAN isn't too tricky. All HCI providers—Microsoft, Cisco, and VMware—have very smooth implementation except for Microsoft storage, which is complex.
Maintenance is required. Sometimes hard disks crash, but thanks to the mobility and abstraction of the software from the hardware, we can migrate the entire infrastructure layer to some spare PC's main server and perform maintenance. This is the standard patching practice in the industry.
What's my experience with pricing, setup cost, and licensing?
The pricing model is sometimes a challenge for us because their licenses are very costly.
What other advice do I have?
I rate VMware vSAN nine out of 10. I am a VMware fanatic. As a solution architect, I've designed solutions for many customers. Clients have personal preferences, and they're generally swayed by what the vendors tell them, but my perspective is purely technical. If you are going for features, scalability, and performance, VMware is the best solution.
It's not dependent on any vendor. The VMware layer is there, and VMware is required, but it saves a lot of costs and provides flexibility. Let's say I bought around 10 or 15 servers, and I'm not satisfied with the performance. I can change my server and migrate all my workloads to the new servers in the future.
VMware has an edge in terms of computing and networking because if we are going for a VMware infrastructure solution, there's a storage layer, so it can work with any kind of server or vendor. Suppose I buy some of my servers from Dell, some from HP, and a few from various companies. VMware gives you the flexibility to work with any vendor, networking, switches, and storage. They can come together in a complete software layer. I can have five servers from five different vendors. If I don't like one, I can plug in a server from any vendor in the stack, and it'll work.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Product Categories
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Learn More: Questions:
- I am looking to compare Nutanix and VMware vSAN. Which one is better in terms of functionality and management?
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