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reviewer1295481 - PeerSpot reviewer
Director at a media company with 5,001-10,000 employees
Real User
Jan 28, 2022
It is easy to use and implement, and it comes with a lot of technical resources to help you support it
Pros and Cons
  • "It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it."
  • "The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute."
  • "The big thing is pricing, and the rest of it is mostly good."

What is our primary use case?

We are using it for the consolidation of compute, network, and storage.

For VMware, we're mostly using on-premises deployment.

What is most valuable?

It is very well known in the industry, and there are a lot of technical resources around it. This is a big thing for me because, at the end of the day, when you implement it, you need to support it.

It is easy to use and easy to implement.

What needs improvement?

The big thing is pricing, and the rest of it is mostly good. From a scalability point of view, scaling the storage from network or compute should be easier. It is again all around the cost, and it would be good if it was easier to scale your storage separately from your compute. One of the things that I have observed is that when you start off, you've got too much storage, and over time, you've got less storage, and you have to build new clusters to scale. So, if you can scale compute and storage, it would be good. I know it is scalable separately, but it is a complex process.

For how long have I used the solution?

I have been using this solution for more than 10 years.

Buyer's Guide
VMware vSAN
May 2026
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is pretty scalable. 

How are customer service and support?

Currently, we've deployed VxRail, and it comes with everything. So, support is good.

Which solution did I use previously and why did I switch?

We used Nutanix with VMware for about a year, and then we switched over to the packaged solution with VMware. 

Dell has got a product called VxRail, which incorporates vSAN. So, it's a packaged solution. We've now implemented VxRail, and it is a new experience with them. VxRail is an all-in solution, but there might be an additional cost that you have to pay to get the support at the vSAN level.

How was the initial setup?

It is easy to implement, but for big organizations with multiple products, it becomes complicated. If you're going to have different clusters for your databases and workload, then setting up and deploying it could become complex. 

What's my experience with pricing, setup cost, and licensing?

Its price could be improved. 

What other advice do I have?

I would rate it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1750083 - PeerSpot reviewer
Senior Technology Consultant at a tech services company with 10,001+ employees
Real User
Jan 20, 2022
Easy to configure with basic functionality
Pros and Cons
  • "VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution."
  • "VMware vSAN is stable; we would not recommend it to so many of our partners if it were not, and it is foolproof on multiple workloads."
  • "The only thing that can be improved is the cost."
  • "The cost is still too high and should be lower."

What is our primary use case?

Our company works in a multi-cloud model, hybrid environment using both the hyperscalers AWS and Azure with a combination of public and private clouds. Our organization is an integrator so VMware vSAN is used for our end customer.

VMware vSAN is used for VM workloads. We show our customers that they do not need to keep everything on-premises and that they can move not critical data to minimize data compliance security. We move them to a public cloud with the two hyperscalers. For workloads that they are not comfortable keeping in a public cloud, we recommend using a hybrid model. My use cases deal with virtual workloads, retailing and manufacturing solutions.

What is most valuable?

VMware vSAN is easy to configure, with basic functionality and the customer can maintain the solution.

What needs improvement?

The only thing that can be improved is the cost.

For how long have I used the solution?

I have been using VMware vSAN for more than two years.

What do I think about the stability of the solution?

VMware vSAN is stable. We would not recommend it to so many of our partners if it were not. It is foolproof; it's on multiple workloads.

What do I think about the scalability of the solution?

The solution is scalable. Our customers have varying workloads, so we use the combination of on-premises and hybrid cloud, moving from private to public, and public to private so the scalability is always there. 

How are customer service and support?

We have in-house support for normal operational transactions. We also have a contract with VMware vSAN. Even our end customers have direct support contracts for the solution. Normally escalations to VMware support have to do with product bugs, a defect, or an engineering issue. 

What about the implementation team?

Our team deploys the solution in the customer's environment. We use VMware administrators to manage the storage. They have a combination of storage and VMware background. Our virtualization administrator is VMware certified and cross-trained with the storage administrator to increase productivity. 

What's my experience with pricing, setup cost, and licensing?

VMware vSAN is less expensive than having a traditional three-tier solution or a full virtual VFX using a hyper-converged soluton. The cost is still too high and should be lower.

What other advice do I have?

VMware vSAN is not right for all types of use cases. It is specific to an opportunity if the customer is looking at an interim solution and wants to keep the costs low. This environment is more to do with development testing.

VMware vSAN is a good fit if you are looking at security and scale. In an environment that is more productive and needs better performance, this solution may not be the right fit.

I would rate this solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSAN
May 2026
Learn what your peers think about VMware vSAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
Muzamil Yakub - PeerSpot reviewer
Chief Executive Officer at Infoview Limited
Reseller
Top 5
Jan 14, 2022
Frequent feature updates, beneficial webinars, and simple to manage
Pros and Cons
  • "The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage."
  • "Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support."

What is our primary use case?

We are using VMware vSAN for data center virtualization.

How has it helped my organization?

The solution has benefited our organization from all the consolidation features, such as disaster recovery and backups.

What is most valuable?

The most valuable features of VMware vSAN are that it receives updates frequently, has good compression, optimized storage, and they provide webinars on what is new. Additionally, the integration with third-party products is good and it is easy to manage.

What needs improvement?

Customers who are using Essentials Plus or even Essentials have to pay for technical support. However, they should not have to pay for support.

For how long have I used the solution?

I have been using VMware vSAN for approximately seven years.

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

VMware vSAN is scalable.

We have approximately 20 to 30 customers using this solution.

How are customer service and support?

The support is very good. However, there are times it could be quicker.

Which solution did I use previously and why did I switch?

I have worked with other solutions, such as Hyper-V and Citrix. Our preference is always VMware.

How was the initial setup?

The initial implementation is straightforward. The time of installation can vary, it depends. If you're looking at virtualizing a host only, it can be done in five minutes.

What about the implementation team?

We use one engineer for the installation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution, it is a one-time payment. However, if they want support for the solution, it can be paid annually or for three years.

What other advice do I have?

I rate VMware vSAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rolando-Rodriguez - PeerSpot reviewer
Pre sales Engineer at Sonda S.A.
MSP
Top 5
Jan 12, 2022
It's the most natural way to migrate a fully hyperconverged solution
Pros and Cons
  • "In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent."
  • "A vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this."

What is our primary use case?

The majority of our customers already vSphere in their infrastructure, so we usually upgrade the infrastructure by adding new hardware, or we migrate to a hyperconverged solution with vSAN ReadyNode and VxRail in some cases.

What is most valuable?

The vSAN storage cluster is the most interesting feature.

What needs improvement?

Many VMware products are specialized, where one solution does one thing and another does something else. It would be better if VMware consolidated these products and offered modules or add-ons instead of selling 10 different solutions.

Also, a vSAN cluster must have compression and deduplication to be an all-flash array, but it's not supported with a hybrid array. Deduplication and compression work better with an all-flash array, so I think that VMware should give customers the option to activate and support this feature for hybrid arrays. Other products like Nutanix support this.

For how long have I used the solution?

We first implemented vSAN about three or four years ago.

What do I think about the stability of the solution?

We had some complaints about the recent firmware update. 

What do I think about the scalability of the solution?

I think vSAN is more scalable than some solutions we've tried. We don't have the same issues as we do with VxRail. It's less of a concern because the software is more independent of the hardware.

How are customer service and support?

I've never had to contact support. 

How was the initial setup?

Our engineers have a lot of experience with vSAN, so we think it's easy to implement. One person is usually enough to set up the solution and apply updates. 

What other advice do I have?

I rate VMware vSAN eight out of 10. In my opinion, vSAN is the most natural way to migrate to a fully hyperconverged solution. If a customer needs a more scalable solution with consolidated management, vSAN is excellent. It causes fewer disruptions from changing the administration. You need about the same amount of knowledge and expertise as vSphere.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1126143 - PeerSpot reviewer
IT Infrastructure Manager at a retailer with 11-50 employees
Real User
Jan 10, 2022
Stable, scalable, and easy to install
Pros and Cons
  • "One of the most valuable features of this solution is that it is stable."
  • "This solution is very, very stable."
  • "This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work."

What is our primary use case?

We primarily use VMware vSAN for ERP, for the assisting environment. The main environment in my company does not depend on VMware—for the production environment and operations, we work with Nutanix. 

This solution is deployed on-premises. 

What is most valuable?

One of the most valuable features of this solution is that it is stable. 

What needs improvement?

This solution could be improved by having more than one controller for the environment. VMware depends on one controller for the whole environment, whereas Nutanix has one controller for each node. Because there is only one controller with VMware, if there was any drop, then the whole environment would stop working. In Nutanix, I have five nodes—there is one controller for each node and it depends on a virtual controller—so if the controller of any node is down, the whole environment will still work. 

For how long have I used the solution?

I have been using VMware vSAN for three years. 

What do I think about the stability of the solution?

This solution is very, very stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

In our organization, there are around 1,000 users of VMware, including some servers and the self-service website. We have plans to increase our usage. 

How are customer service and support?

VMware's support could be faster. We don't currently have a contract with technical support because we didn't make a new one for the support license. 

Which solution did I use previously and why did I switch?

I previously used Hyper-V from Microsoft, but there were many issues and lots of troubleshooting. 

How was the initial setup?

The installation is easy. My team worked on the installation and, for our company, we only need one engineer for deployment and maintenance. 

What about the implementation team?

We implemented this solution through an in-house team. 

Which other solutions did I evaluate?

I have two environments: Nutanix AHV and VMware. We use the Nutanix environment more than the VMware environment. 

What other advice do I have?

I rate VMware vSAN an eight out of ten. For virtualization, I would recommend Nutanix over VMware. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Senior System Administrator at Saudi Electronic University
Real User
Jan 3, 2022
Good backup capabilities, monitoring features, and technical support
Pros and Cons
  • "There is not a lot of maintenance required."
  • "This is a product that I recommend."
  • "We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases."

What is our primary use case?

We are a university and we initially designed our data center such that it would be centralized, between branch offices and headquarters. There is a small data center in each branch but we're not interested in having local storage in every one of the branches.

Our plan is to purchase three physical hosts and deploy them with VMware, using vSAN to create virtual storage using each physical host's internal storage. 

What is most valuable?

The backup features and monitoring features are good.

What needs improvement?

We would like to see additional backup and recovery options added. In particular, integration with popular applications like databases.

For how long have I used the solution?

We evaluated and deployed VMware vSAN but have not yet deployed it for production. We will be doing so within the next six months.

What do I think about the stability of the solution?

This is a stable product. We have been testing it extensively.

What do I think about the scalability of the solution?

Scalability is based on your hardware. We can scale the hardware and then it only requires extending the license.

At this point, we have not had a very heavy workload. We plan to increase our usage once it goes into production.

There is approximately 50 IT staff that have access to it. Our users will include between 30,000 and 35,000 students, and approximately 3,000 staff made up of instructors and doctors. 

How are customer service and support?

The technical support is good. The Ministry of Education has established contracts with all of our vendors including VMware, Microsoft, Oracle, and others. They provide us with 24/7 premium support.

We expect to rely on support for our migration to production. As part of our implementation, we have to redesign the centralized servers for a distributed environment. This includes Active Directory, Microsoft System Center Configuration Manager, and others. We don't have experience in this area. We can handle the daily operations but we lack design experience.

Which solution did I use previously and why did I switch?

We implemented a PoC for Nutanix but did not test it in a production environment. I have done a little bit of work with Hyper-V but otherwise, I have only worked on traditional architectures.

How was the initial setup?

There is not a lot of maintenance required.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. There are no costs in addition to the standard licensing fees because they are standardized and negotiated by the Ministry of Education.

We provided the sizing and after that, the Ministry arranged for the correct licensing.

Which other solutions did I evaluate?

We evaluated Nutanix and other hyper-converged solutions, but we choose VMware vSAN.

What other advice do I have?

This is a product that I recommend. My advice for anybody who is implementing it is to use a hybrid or private cloud. It's scalable, robust, and secure. Do not go back to the old technologies. Instead, focus on security and a good design. Having a good design will save in terms of cost.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wael Salah - PeerSpot reviewer
Senior System Engineer at a energy/utilities company with 11-50 employees
Real User
Top 5
Dec 15, 2021
Simple implementation, responsive support, and multiple server application
Pros and Cons
  • "The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations."
  • "VMware vSAN is a stable solution."
  • "We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version."

What is our primary use case?

VMware vSAN is our hypervisor and we are using it for all our applications.

What needs improvement?

We are facing some problems with updates with the VMware vSAN. When we upgraded from version 6.5 to 7, we have been faced with many problems. They have been deploying many hotfixes for this version, and they need to continue to improve this version.

For how long have I used the solution?

I have been using VMware vSAN for approximately three years.

What do I think about the stability of the solution?

VMware vSAN is a stable solution.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 1,000 users using this solution.

VMware is the host of all of our servers. We have many kinds of servers, such as application, service, call manager, and mail servers. Many users use these servers from all the titles in the company. We use this solution every day in our company.

How are customer service and support?

When we faced some problems, we opened support tickets with VMware, and their support was very fast. They were able to fix the problems we had.

Which solution did I use previously and why did I switch?

We were previously using Microsoft Hyper-V.

VMware vSAN is more professional than Microsoft Hyper-V for this kind of application. The scalability for VMware is better than  Microsoft. There are limitations in Microsoft Hyper-V. and many applications support VMware vSAN, such as Oracle, Cisco, and Linux.

How was the initial setup?

The implementation is simple, it was very straightforward. It took us approximately three weeks because it was installed in four locations.

What about the implementation team?

We used a consultants company called Adaptive here in Cairo, Egypt for the installation.

The consultant was very good, and their information was perfect. They were very helpful to us.

We have a two-person technical team that supports this solution.

What's my experience with pricing, setup cost, and licensing?

There is a license to use this solution and we pay approximately $30,000 annually. There were not any additional fees required other than the license. The solution is expensive.

What other advice do I have?

I can recommend VMware vSAN if there are problems that they face, such as limitations for their applications. It would be good to use VMware vSAN. If they have not found limitations in their operating system while working with Windows, they can use Microsoft Hyper-V instead.

I rate VMware vSAN an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1739541 - PeerSpot reviewer
EUC Consultant
Real User
Dec 14, 2021
It's easy to manage, scale, and deploy but not as efficient as some solutions
Pros and Cons
  • "VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions."
  • "When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them."

What is most valuable?

VMware vSAN is a global solution, so we can manage all the storage solutions in one place. It's embedded in VCI solutions. 

What needs improvement?

When you upgrade the vSAN, there are some issues like lost data and problems with the log. The log disappears. When you upgrade the solution, you must have several logs, so if you have some problems, you can check the log server to find them. But this solution has some improvements, like its snapshot feature. When you have to upgrade the version, vSAN makes a snapshot, and if there is a problem, you can revert to the old version.

For how long have I used the solution?

The company has been using vSAN for about 18 or 19 months. 

What do I think about the stability of the solution?

vSAN isn't very stable. 

What do I think about the scalability of the solution?

It's easy to manage and scale vSAN. We can increase the volume as necessary for the VM or the user. We have around 2,000 users. Right now, we're not planning to increase usage yet, but maybe we will take another look in six months to see if we need to scale the solution or not.

How are customer service and support?

I'm satisfied with VMware support. 

How was the initial setup?

If you have some networking skills, it's straightforward to install, deploy, and manage vSAN. 
We have three engineers maintaining all the VSI and vSAN solutions as well as all the features and management components.

Which other solutions did I evaluate?

We're looking for another solution like Nutanix to use concurrently with vSAN. Nutanix is more efficient but also more expensive. Nutanix is a little more stable, efficient, and simple to manage. However, I expect VMware and EMC will improve soon. I think in the next year, VMware's solution will become more stable and easier to manage.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1120872 - PeerSpot reviewer
Head of the Cloud Factory Architecture & President at a comms service provider with 10,001+ employees
Real User
Dec 12, 2021
Mature solution that is simple to implement and maintain
Pros and Cons
  • "Allows us to implement more quickly, and to ease the maintenance."
  • "The most valuable feature of the solution is the simplicity to implement and to maintain."
  • "One area that could be improved is the management feature."
  • "The product is quite expensive, regarding the open-source solution."

How has it helped my organization?

This solution has improved our organization by allowing us to implement more quickly, and to ease the maintenance. However, it doesn't change the internal organization much.

What is most valuable?

The most valuable feature of the solution is the simplicity to implement and to maintain.

What needs improvement?

One area that could be improved is the management feature. The link between the virtualization layer and the application layer can be improved as well.

An additional feature I would like to see in the next release is integration between virtualization with vSAN and network virtualization.

For how long have I used the solution?

I've been using the solution for the last three years.

What do I think about the stability of the solution?

My impression of the stability is that it's a very good solution for our usage.

What do I think about the scalability of the solution?

For the product cloud, scalability is okay. However, when we try to use a larger cloud, we can add more new nodes into the same vSAN configuration.

Every year, our number of users increases.

How are customer service and support?

The customer support is very good, depending on the contract support that you supply. We are using a premium support and the quality is quite good.

How was the initial setup?

The complexity of the initial setup is not really on the VMware, but only the hyper-layer because we need to check if the hyper-layer, underlying VMware are strictly compatible.

For the first implementation, it took more or less one year, but now it takes much less time to add new material and new configuration.

What was our ROI?

In the beginning, we saw a huge return on investment from VMware, from 10 years ago to five years ago, but now we are used to the product. So the ROI doesn't make much enough for us because we only use vSAN. Now VMware is the baseline.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive, regarding the open-source solution.

The cost of the solution is a mixture of monthly user and licenses purchasing. So for the internal user, we use licenses purchasing. For an external customer, we use the Pay-Per-View model.

Which other solutions did I evaluate?

Before choosing VMware, we evaluated Microsoft Nutanix and Cisco HyperFlex. VMware design is more mature than the other solutions, generally.

What other advice do I have?

I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at Ictnet Limited
Real User
Dec 9, 2021
Easy to set up, simple to manage, and very user-friendly
Pros and Cons
  • "The scalability is very good and the solution is stable and reliable."
  • "This product is very expensive."

What is our primary use case?

While we have some applications running on VMware, mostly we are providing and proposing these solutions to our clients.

I have one client, for example, that is running the CRM and accounts and manufacturing applications on VMware and they're using HP infrastructure for them. They have some SQL databases they're running on that and some back-office applications, and also an Extend Server as well.

What is most valuable?

The migration capabilities are a very useful aspect of the solution. 

The way it handles failovers is very good. 

The imaging is helpful.

Right now, VMware is number one in the virtual space.

The initial setup is very easy.

The management is very straightforward. It's an extremely user-friendly product.

It integrates very well with other products. 

The scalability is very good and the solution is stable and reliable.

So far, everything is okay.

What needs improvement?

Currently, there aren't any shortcomings to discuss or missing features that we worry about. 

This product is very expensive. 

For how long have I used the solution?

I've used the solution for a long time. I'd used VMware since it come out in the '90s. It's been decades. 

What do I think about the stability of the solution?

I have found the stability to be great. There aren't bugs. It doesn't glitch. There aren't issues around it crashing or freezing. It's reliable. 

What do I think about the scalability of the solution?

The scalability has been great. If you need to expand it, you can do so. 

How are customer service and support?

Technical support has been great. They are helpful and responsive. I've been happy with their level of service when we've needed them. We are satisfied. 

How was the initial setup?

The initial setup is very straightforward and simple. There shouldn't be an issue if a company wants to set it up. 

If you have, for example, 100 VMs, you only need one person to manage it. It requires very little maintenance or overhead in terms of staff. 

What's my experience with pricing, setup cost, and licensing?

The solution can be expensive. However, if you are a big company, such as a telco, likely you can get a good deal on pricing. That said, being so big, likely the cost won't be a deterrent. 

What other advice do I have?

We are partners and also a solution provider.

The solution is great. I'd rate it at a nine out of ten. I'd advise other people to give it a try. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free VMware vSAN Report and get advice and tips from experienced pros sharing their opinions.