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IT Services Manager at a tech services company with 51-200 employees
Real User
Top 10
Beneficial server virtualization, exceptional customer service, and reliable
Pros and Cons
  • "The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere."
  • "The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs."

What is our primary use case?

We use the solution mainly for testing our internal systems. We are providing support and solution for clients and we have to test the solutions.

What is most valuable?

The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere.

For how long have I used the solution?

I have been using the solution for 10 years.

What do I think about the stability of the solution?

The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs.

Buyer's Guide
VMware vSphere
September 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the scalability of the solution?

This solution can scale to extremely large environments, it is very scalable. 

We are a company of 35 people and we are using this solution. We have a lot of customers that we are providing consulting and support for VMware.

How are customer service and support?

Customer support is one of the best in the market.

How was the initial setup?

The installation is straightforward and simple because we learned how to do it a long time ago. Even a new user could find it easy.

What's my experience with pricing, setup cost, and licensing?

The licensing price is fair compared to other similar solutions.

Which other solutions did I evaluate?

When comparing this solution with the others, it is very similar or a bit better.

What other advice do I have?

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1109874 - PeerSpot reviewer
Solutions Specialist at a computer software company with 10,001+ employees
Real User
Flexible, easy to use, and stable
Pros and Cons
  • "It is a very mature solution that is easy to use and flexible."
  • "The technical support is good. However, it could be more seamless when it comes to chat support and lower response times."

What is our primary use case?

The solution has many uses, such as consolidation, VDI workloads, and server virtualization.

What is most valuable?

It is a very mature solution that is easy to use and flexible.

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

From the years of usage, I have found no issue with the stability of the solution.

How are customer service and technical support?

The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.

How was the initial setup?

The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes to install depends on many variables. For example, if you are building a data center and are using this solution then it can be complex.

When it comes to maintenance, you do not need a team to handle it. We have found it easy to manage.

What's my experience with pricing, setup cost, and licensing?

The price could improve for the enterprise versions.

What other advice do I have?

I would recommend using a certified skilled implementation team. It can be difficult if you do not have the experience.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware vSphere
September 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
reviewer1377360 - PeerSpot reviewer
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Real User
Classic, stable, easy to install and use
Pros and Cons
  • "It's easy to use."
  • "In the next release, I would love to have Java as a service, platform as a service, and container as a service."

What is our primary use case?

We use this solution for virtualization and management.

What is most valuable?

It's easy to use.

It's a classic solution.

What needs improvement?

In the next release, I would love to have Java as a service, platform as a service, and container as a service.

For how long have I used the solution?

I have been using this solution for two years.

I am using version 6.7.

What do I think about the stability of the solution?

It's a very stable product and we plan to continue using it.

What do I think about the scalability of the solution?

It's a scalable solution. We have approximately 5,000 users, with 150 in the IT team and there are 10 in the admin team.

How are customer service and technical support?

I have not needed to contact technical support.

How was the initial setup?

The installation is straightforward.

It took a day to deploy.

What about the implementation team?

I completed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

It's a pricey solution. The price could be better.

We pay for licenses on a yearly basis.

Which other solutions did I evaluate?

We contacted Hyper-V but have never used it.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Specialist at integra software
Real User
Fairly priced, stable, easy to use, and easy to install
Pros and Cons
  • "It's easy to use, and it is flexible."
  • "Security and patch-related items need improvement."

What is our primary use case?

We use this solution for hosting servers and some applications.

What is most valuable?

It's easy to use, and it is flexible.

What needs improvement?

Security and patch-related items need improvement.

In the next release, we would like the security system improved.

For how long have I used the solution?

I have been using this solution for a couple of years. 

We are working with the latest version.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

It's a scalable product. We have 300 to 500 users in our organization.

How are customer service and technical support?

We have not contacted technical support. We have not faced any challenges.

Which solution did I use previously and why did I switch?

We have used other applications previously.

How was the initial setup?

The initial setup is straightforward. It's easy to install.

What about the implementation team?

I completed the implementation myself.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees on paid on a yearly basis and the pricing is fine.

Which other solutions did I evaluate?

We have evaluated NSX VMware and VMware vSAN, but we have certain requirements and found vShpere to be more suitable.

What other advice do I have?

I would recommend this solution to anyone who is interested in using it.

I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Technical Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Good speed, excellent scalability, and an easy initial setup
Pros and Cons
  • "The speed of the solution is excellent."
  • "There needs to be more integration overall. That would be quite helpful."

What is most valuable?

The scalability of the solution is excellent. It expands very nicely.

The speed of the solution is excellent.

The splitting of the machines is quite useful. 

The installation of the product is quite straightforward.

Technical support is quite helpful and very responsive. 

What needs improvement?

Whatever VMware features that are provided on a virtual workstation should also be provided here. However, various features don't seem to be included. 

There needs to be more integration overall. That would be quite helpful.

The stability could improve a bit.

For how long have I used the solution?

We've used the solution in our organization for many years. I can't speak to the exact amount of time. It's used across many departments. They may have started using the product at different times. However, it has been used for quite a while internally.

What do I think about the stability of the solution?

The stability could be better. It's not flawless. There can be some improvements. 

What do I think about the scalability of the solution?

The solution scales well. It expands easily. If a company wants to expand, it can do so with ease. It's not a problem.

How are customer service and technical support?

The technical support is fast and the feedback is good. They are knowledgeable and responsive. We are satisfied with their level of service.

How was the initial setup?

The initial setup is not overly complex. It's quite straightforward. A company shouldn't have any issues with the initial setup process. It's simple. 

We had everything up and running within a week. It doesn't take too long.

What about the implementation team?

We have the staff on hand that is capable of handling the implementation ourselves. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the pricing of the product is. It's not an aspect of the solution I typically handle. 

What other advice do I have?

I'd rate the solution at an eight out of ten. We've been quite satisfied with its capabilities overall. We are very happy with it.

I would recommend the solution to other organizations and users.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
it_user1548894 - PeerSpot reviewer
Logistics and product Manager at a security firm with 11-50 employees
Real User
A highly stable cloud computing virtualization platform
Pros and Cons
  • "VMware vSphere is a stable platform. We never had any issues with VMware vSphere. Once you deploy it with a stable version of the server or the hardware, there's no issue at all."
  • "I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good."

What is our primary use case?

Our clients have a lot that they want to be deployed in an environment. What they normally do is buy two or three boxes, and then it's virtualized. We make the VM sit on those boxes. Within three boxes, they can have at least ten or 20 servers working for them. They have less power, less racking space, less cabling, and all that. That's how we use VMware.

What is most valuable?

VMware vSphere is a stable platform. We never had any issues with VMware vSphere. Once you deploy it with a stable version of the server or the hardware, there's no issue at all. 

What needs improvement?

A little automation would help. VMs normally use CPU resources. Let's say that a particular host or a server has ten VMs. Out of that, five VMs are performing, and the others aren't performing at the best level. It would help if VMware automatically learned that, and the suit itself came down to that level. When you normally give a VM four CPUs and the entire GB memory, then memory and the CPU belong to that VM.

But let's say that the VM is not using four CPUs. It's just using two CPUs. Then automatically at the VM level and without the client or the customer knowing, it should just use it at the backend. It would be better this way instead of telling the customer that they are going to reduce it. For them, it's always four CPUs, but at the backend, it's always working with two CPUs or something like that. That would have been a cool feature.

I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good.

What do I think about the stability of the solution?

VMware vSphere is a stable platform.

What do I think about the scalability of the solution?

VMware vSphere is a scalable platform.

How are customer service and technical support?

Technical support is fantastic.

How was the initial setup?

The initial setup is straightforward. It takes a normal amount of time to install the operating system.

What's my experience with pricing, setup cost, and licensing?

Normally our clients go for a one-time cost because that's easier for them. They don't want to go for recurring costs. But some clients prefer to go for recurring costs. It depends on the client and doesn't depend on us.

Once you pay for the standard license, that's it unless you want another feature to be activated. That's a different thing.

What other advice do I have?

On a scale from one to ten, I would give VMware vSphere a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1362099 - PeerSpot reviewer
Software Engineer at a comms service provider with 51-200 employees
Real User
A straightforward setup with good stability and the capability to scale
Pros and Cons
  • "The solution can scale well."
  • "The solution is quite expensive."

What is our primary use case?

We are primarily using the solution as our virtualization platform.

We procure some licenses for vSphere Standard and we are using it to replicate to VM so that we can have at least that level of redundancy. On the upcoming project for VxRail, we'll be using it for a hyper-converged platform, where you can have high availability and failover capability in real-time.

What is most valuable?

The solution has been quite stable.

The solution can scale well.

We found the initial setup to be pretty straightforward.

What needs improvement?

The solution is quite expensive.

I haven't evaluated or looked at any other solutions for the most part and therefore can't speak to any aspect that is really lacking compared to what else is on the market.

For how long have I used the solution?

I've used the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.

What do I think about the scalability of the solution?

The solution is quite scalable. We ordered a solution where the initial number of nodes is just three, however, after the design, it can grow up to 64 nodes.

If it's deployed on a hyper-converged solution, yes, it will be scalable.

Only the system admins use the solution. There are around not more than 10.

We plan to continue to use the solution and to scale it up, as we build out our infrastructure.

How are customer service and technical support?

We bought the solution through a Dell partner and we get support through them if we need it. We don't deal directly with VMware. I can't speak to how their technical support services are. Our Dell partner connection acts as a middle man between our company and VMware, therefore, they deal with VMware directly.

How was the initial setup?

The solution is pretty simple to set up if it's a stand-alone.

We have two departments that have technical teams that can handle maintenance on the solution.

What about the implementation team?

We used an integrator that was a VMware partner and they assisted us with the implementation process.

What's my experience with pricing, setup cost, and licensing?

We are currently buying some more licenses to be able to move to version 7.

The solution is expensive, however, due to the criticality of the features on offer, for us, it's worth the cost.

Which other solutions did I evaluate?

I haven't really looked at too many other solutions, other than Hyper-V. VMware seems to be way better overall if you compare just those two.

What other advice do I have?

We are currently in the process of moving to version 7 of the solution.

I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution overall. I'd recommend it to other companies.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1544775 - PeerSpot reviewer
Head of System Architecture Department at a tech services company with 1,001-5,000 employees
Real User
Very intuitive with a high level of performance and good technical support
Pros and Cons
  • "Technical support is very good. They are very helpful."
  • "There are occasionally bugs or errors."

What is our primary use case?

The solution is typically used in different ways. For example, for different servers, we use a different version on the same physical servers. It's for consolidation on one hardware server. It's also used for redundancy, for fail order, for high availability, for the assistance of the system et cetera. It can also be used for a virtual classroom.

What is most valuable?

The solution has a high availability of features. 

They are very distributed and easy to use. 

The virtual card features are very good.

The REST is excellent.

Technical support is very good. They are very helpful.

The solution has been very intuitive. 

The product offers a very high level of performance.

You can scale the solution well.

What needs improvement?

I can't think of any particular features that are missing within the solution. It's quite complete.

There are occasionally bugs or errors.

Some customers are of the opinion that the pricing is too expensive for them.

For how long have I used the solution?

I've been working with the solution for the last 12 months or so.

What do I think about the stability of the solution?

The stability is pretty good. In my experience, I see many different bugs or mistakes or errors in the different versions of VMware vSphere, however, they have a great software team. When you have some issues, you always get help from someone very quickly.

What do I think about the scalability of the solution?

The scalability is very good on the product. It's pretty simple to scale up or down.

We have about 4,000 users that interact with it within the company.

We do plan to increase usage in the future if we need to.

How are customer service and technical support?

The solution offers a very good level of technical support. We've always been able to get help when we've had issues. We're satisfied with the level of service they provide.

Which solution did I use previously and why did I switch?

I've used Zen servers four or five years ago. I've also used Oracle VM in the past with a client.

How was the initial setup?

The initial setup is very straightforward. It's not complex at all. If a company needs to set up the solution, they shouldn't have an issue doing so.

The plan for deployment matters. You should use a basic method of installation from a USB or some other hard drive or directly. It takes about 15 or 20 minutes. 

What's my experience with pricing, setup cost, and licensing?

The cost varies from customer to customer. VMware offers various price policies, and therefore I'm unsure of how it differs from client to client.

What other advice do I have?

We are a big IT integration company and we do around 80 projects for different customers in my country. We are a partner with VMware. We're one of their software vendors.

We use multiple versions of the solution.

I'd rate the solution nine out of ten.

Overall, we've been very satisfied with the solution and its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.