We use the solution for the virtualization of the environment. We've converted more than 90% of our environment from physical to virtual.
Founder at a comms service provider with 11-50 employees
Higher availability with excellent technical support and great stability
Pros and Cons
- "Technical support is helpful and always available."
- "The higher availability and the vMotion, I would say, are what makes it very interesting as you avoid systems being down."
- "If they improve on the knowledge base and documentation, it would be extremely helpful."
- "There are certain issues that can be improved."
What is our primary use case?
What is most valuable?
The higher availability and the vMotion, I would say, are what makes it very interesting as you avoid systems being down. It provides, if you cluster, high availability, and your services can move from system to system to avoid downtime.
The solution is stable.
The scalability is great.
Technical support is helpful and always available.
What needs improvement?
There are certain issues that can be improved. No solution is perfect, even though it's working for most of us most of the time. There are certain issues that crop up and some of them are not due to VMware. It could be due to the hardware it is running on. Therefore, it would be ideal if they could provide more knowledge on the fault tolerance and the high availability as some things are just assumed and then users find later that the use cases are different. Sometimes you may assume something applies to a use case only to find that it doesn't. If they improve on the knowledge base and documentation, it would be extremely helpful.
For how long have I used the solution?
I've been using the solution since 2012. It's been a while.
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What do I think about the stability of the solution?
The stability of the product is good. I haven't dealt with bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The product is scalable. You can increase the number of servers. You can increase the number of computer resources, storage, CPU, memory. It's up to you how huge you want your clusters to be.
This is an enterprise solution. It is not used by users. It is an enterprise technology solution. Therefore, we won't be adding more users.
Almost all the engineers in the organization are using the solution. I would say maybe 15 engineers are actively using it.
How are customer service and support?
The technical support is always there. They're always available. When you have an issue, you just log a call with them and set up a service request. They assist you directly. An engineer will be assigned to assist.
Which solution did I use previously and why did I switch?
We have other tools, such as Oracle VM, which we are using in other areas, however, VMware is used more than the Oracle VM.
How was the initial setup?
For the initial setup, you need to do design work with someone who understands VMware, who is actually certified by VMware. You need someone certified to do it.
Deployment is not a problem. As long as you take time doing your design, the deployment will not take long. You can do it within a week.
If you have one certified engineer, the implementation will go fine.
In terms of the management of the solution, we have about four engineers who are looking after it.
What about the implementation team?
You cannot do it by yourself. You need a certified engineer. That's a requirement from VMware and it's so that the environment is stable to avoid unnecessary scraping.
What's my experience with pricing, setup cost, and licensing?
You do need a license. Most of these vendors also offer what they call the free version of the software. If you want more support, more features, you have to go for the paid versions. That said, you can still get the free or community version of it.
What other advice do I have?
I'd recommend the solution to other users. It's a good technology. They're pioneers in the industry.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Easy management for backup and security
Pros and Cons
- "Reduces downtime."
- "VMWare vSphere has really helped us grow as a business, and going for a virtual backup solution has made my life so much easier."
- "Integration with different platforms could be improved."
- "An area for improvement would be integration with different platforms."
What is our primary use case?
My primary use case is to consolidate the number of physical servers required. We created our motion machines out of it, and it acts as very easy management for backup and security.
How has it helped my organization?
VMWare vSphere has really helped us grow as a business, and going for a virtual backup solution has made my life so much easier.
What is most valuable?
The most valuable features are High Availability (HA), which reduces downtime, and Fault Tolerance (FT), a mirror solution that ensures no data loss. Its vMotion feature is also valuable, as it allows me to move all my virtual emissions to an available host before performing maintenance. I also value a feature called Distributed Virtual Switch, which allows me to create a private VLAN and do L2 management and switch management.
What needs improvement?
An area for improvement would be integration with different platforms. In a future release, I would like to see a feature that alerts the user if they make a mistake with configuration or if there is a vulnerability.
For how long have I used the solution?
I've been using this solution for seven years.
What do I think about the scalability of the solution?
This solution is scalable - it can go up to 64 nodes on the cluster in terms of storage.
How are customer service and support?
VMWare's support is great - they respond immediately to requests for help.
Which solution did I use previously and why did I switch?
Previously I also worked with Hyper-V, but some of my Linux machines were having problems with it.
How was the initial setup?
The ease of installation depends on your organization's infrastructure - it can be very simple or complicated depending on what you want it to do.
What other advice do I have?
If you want to reduce your costs, I would recommend going forward with virtualization. I would rate this solution as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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System support engineer at a financial services firm with 1,001-5,000 employees
Easy to install with good stability and great scalability
Pros and Cons
- "The product is very easy to install."
- "The product has been stable so far."
- "The reporting could be improved."
- "The reporting could be improved."
What is our primary use case?
We primarily use the solution for real-time backups. It can create new VMs.
What is most valuable?
The solution is stable.
I don't have a problem with scalability.
The product is very easy to install.
What needs improvement?
The reporting could be improved.
We'd like to see better monitoring. There should be better alert systems in place.
For how long have I used the solution?
We['ve been using the solution for two to three years at this point. It hasn't been too long.
What do I think about the stability of the solution?
The product has been stable so far. The performance and reliability are good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product can scale. If a company needs to expand it, it can do so.
We have two people using the solution at this time.
We have basically updated the hard disk size of VMware servers so that to accommodate the data of the existing clients. I can't say if we will scale beyond this.
How are customer service and support?
We have called VMware regarding Microsoft Cloud integration.
Which solution did I use previously and why did I switch?
We were using a third-party utility product. Now, events are being pushed through VMware.
How was the initial setup?
The installation process is quite straightforward. It's not overly complex. I wouldn't say it's difficult. A company shouldn't have any issues with the setup process.
While we have an integrator handle our deployment we manage the solution by ourselves, in-house.
You only need two people for deployment or maintenance tasks.
What about the implementation team?
We had an integrator with us through the process and they assisted with the setup initially.
What's my experience with pricing, setup cost, and licensing?
We have a yearly subscription that we pay for this product.
What other advice do I have?
While we are currently using the on-premises deployment, our plan is to move completely to the cloud.
We are using the latest version of the solution at this point. I can't speak to the exact version number.
I'd rate the solution at a ten out of ten overall. It's a very useful product.
I would recommend the solution to other users or other companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Scrum Master - Digital Marketing at Vodafone
Good modularity and maturity updates
Pros and Cons
- "The most valuable feature of vSphere is its modularity. I also like the maturity updates. It's available everywhere and almost all the data centers are using it."
- "The most valuable feature of vSphere is its modularity, and I also like the maturity updates, as it's available everywhere and almost all the data centers are using it."
- "vSphere could perhaps be improved by more integration or better security."
- "vSphere could perhaps be improved by more integration or better security."
What is our primary use case?
The primary use case for vSphere depends on the center. This solution can be implemented both on-premises and on the cloud.
What is most valuable?
The most valuable feature of vSphere is its modularity. I also like the maturity updates. It's available everywhere and almost all the data centers are using it.
What needs improvement?
vSphere could perhaps be improved by more integration or better security. If there is ever something that could be improved, I am open to looking into it and proposing the improvement.
For how long have I used the solution?
I'm a Solution Designer, not a user, but I have been working with vSphere products for over ten years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I don't have experience with VMware support.
How was the initial setup?
I didn't personally install this solution.
What's my experience with pricing, setup cost, and licensing?
My customers pay for a license to use vSphere. In Egypt, the license is yearly, and we buy three years.
What other advice do I have?
I rate vSphere a nine out of ten. I have a lot of customers using vSphere. I recommend this product for those who are looking into implementing it, but it depends on their needs. There are other similar products I can propose too.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Administrator at Herzliya
User friendly, scalable, and good performance
Pros and Cons
- "VMware vSphere is user-friendly and simple."
- "VMware vSphere is user-friendly and simple."
- "The solution could improve by having more integration."
- "The solution could improve by having more integration."
What is our primary use case?
We use VMware vSphere to deploy servers.
What is most valuable?
VMware vSphere is user-friendly and simple.
What needs improvement?
The solution could improve by having more integration.
For how long have I used the solution?
I have been using VMware vSphere for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable and has good performance.
What do I think about the scalability of the solution?
VMware vSphere is scalable.
I have approximately 1,000 users using this solution.
How are customer service and support?
The technology has been fine.
What about the implementation team?
We have a two-person technical team consisting of a technician and a security administrator.
What other advice do I have?
I would recommend this solution to others.
I rate VMware vSphere a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Virtualization Solutions Specialist at datec
Works perfectly and provides complete enterprise direction
Pros and Cons
- "The enterprise direction is very complete and the data center provides almost everything you need."
- "The enterprise direction is very complete and the data center provides almost everything you need."
- "Sentencing has changed a lot."
- "Sentencing has changed a lot."
What is our primary use case?
My primary use case is defense hyper combat fan solutions.
What is most valuable?
The features I've found most valuable are that the enterprise direction is very complete and the data center provides almost everything you need.
What needs improvement?
One issue with the product is that the sentencing has changed a lot.
For how long have I used the solution?
I have been using this solution for about a year.
What other advice do I have?
I would rate this product as nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
Good virtualization performance, reliable, scales well, and has responsive technical support
Pros and Cons
- "The most valuable features are the virtualization and the performance on the virtualization platform."
- "Virtualization fulfills the requirements very well."
- "Both the price and the licensing fee are expensive, especially for our clients with a smaller workload."
- "Both the price and the licensing fee are expensive, especially for our clients with a smaller workload."
What is our primary use case?
VMware vSphere is primarily used for server virtualization and automation.
What is most valuable?
The most valuable features are the virtualization and the performance on the virtualization platform.
What needs improvement?
Both the price and the licensing fee are expensive, especially for our clients with a smaller workload.
For how long have I used the solution?
I have been working with VMware vSphere for 14 years.
We have versions ranging from ESX 3.0 to the most recent one.
We have clients who use various deployment methods, including cloud, hybrid, and on-premises.
What do I think about the stability of the solution?
VMware vSphere is a reliable solution.
What do I think about the scalability of the solution?
It is easy to scale.
We scale with VMware vSphere as well as vSAN.
We have customers with hundreds of servers running on vSphere.
How are customer service and support?
We have contacted technical support many times.
Technical support is responsive. I would rate them an eight or nine out of ten.
Which solution did I use previously and why did I switch?
We are system integrators. We use a wide range of hardware and products.
On a daily basis, we work with servers, virtualization, VMware, and EMC storage boxes, as well as pure storage.
Our clients have tried Hyper-V as well and other solutions, but the consistency is better and there are fewer issues with the vSphere interface.
How was the initial setup?
The initial setup is not complex.
It may be complex for the users, but not for the IT person; it is not a problem, and at all difficult
What's my experience with pricing, setup cost, and licensing?
The licensing and pricing need to be improved.
The price is not an issue for our mid-sized or large-sized customers, but it can be expensive for our smaller customers.
What other advice do I have?
Virtualization fulfills the requirements very well.
I would rate VMware vSphere a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Buyer at a tech services company with 1-10 employees
Easy to install and scalable, but should have better stability
Pros and Cons
- "The solution is scalable."
- "We use it for virtual machines, and it is a platform which can be used to provide infrastructure for virtualization."
- "The solution could be more stable."
- "The solution could be more stable."
What is our primary use case?
We are using the latest version.
We use it for virtual machines. It is a platform which can be used to provide infrastructure for virtualization.
What needs improvement?
The solution could be more stable.
For how long have I used the solution?
We have been using VMware vSphere for more than five years.
What do I think about the stability of the solution?
While the solution is stable, it would be nice if it were more so.
What do I think about the scalability of the solution?
The solution is scalable.
We have plans to increase our usage.
How are customer service and support?
I have not had occasion to contact technical support.
Which solution did I use previously and why did I switch?
We used a virtual machine prior to the solution.
How was the initial setup?
As the the solution is cloud-based, it is easy to install.
The installation took, perhaps, four days.
What about the implementation team?
Installation can be done on one's own.
What's my experience with pricing, setup cost, and licensing?
The solution comes with a yearly subscription license.
What other advice do I have?
The solution is cloud-based.
There are around four people using the solution in our organization.
I rate VMware vSphere as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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