We use this solution for financial full disclosure, end-user computing, and for private cloud.
VMware Technician Manager at VAS
Easy to install, stable, and scalable
Pros and Cons
- "Stability and scalability are the most valuable features of this solution."
- "I would like to see more support regarding containers, and they need more features for them."
What is our primary use case?
What is most valuable?
Stability and scalability are the most valuable features of this solution.
The connectivity to the pools from the large amount of memory to the CPU is also very good.
Also, the stability that it provides from the large system to the virtual machine is good.
What needs improvement?
I would like to see more support regarding containers, and they need more features for them.
For how long have I used the solution?
I have been using VMware vSphere for a couple of years.
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VMware vSphere
May 2026
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What do I think about the stability of the solution?
The stability of this solution is one of the most valuable features. It's a very stable product.
What do I think about the scalability of the solution?
It's a very scalable solution. Every release includes scalability.
We have 200 to 300 customers who are using it and we have plans to increase our usage.
How are customer service and support?
Technical support is moderate.
How was the initial setup?
The initial setup is straightforward.
The time it takes for deployment depends on the environment and the design of it.
We need a team of five technicians to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's a monthly subscription model.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Information Technology Support Coordinator at a computer software company with 5,001-10,000 employees
Is stable and integrates well with other environments
Pros and Cons
- "It is a very stable solution. Integration with other environments was simple to achieve."
- "When compared to the stability of other solutions, VMware vSphere is by far the most favorable."
- "The documentation could be improved. It does not help me to show the client the value of going with VMware vSphere rather than an open source or cheaper solution."
What is our primary use case?
It's the main virtualization solution for our clients.
What is most valuable?
The HA and DRS are very valuable.
It is a very stable solution.
Integration with other environments was simple to achieve.
The initial setup is simple even for complex environments. The documentation for implementation is very good.
VMware vSphere has great technical support.
What needs improvement?
The documentation could be improved. It does not help me to show the client the value of going with VMware vSphere rather than an open source or cheaper solution.
If we have extensive documentation that is complete and helps us understand all the features, it will help us to try to propose the solution itself and try to show the value of going with it.
For how long have I used the solution?
I've been using VMware vSphere for more than twenty years.
What do I think about the stability of the solution?
When compared to the stability of other solutions, VMware vSphere is by far the most favorable.
How are customer service and technical support?
Compared to Microsoft's technical support, it's by far the best experience that we've had.
How was the initial setup?
The initial setup is very simple. Even for more complex environments, it's really pretty simple. The available documentation is complete, which helps specialists create more complex solutions in VMware.
What's my experience with pricing, setup cost, and licensing?
This is not the cheapest solution, but when you consider the stability of VMware vSphere, it is a great solution.
Which other solutions did I evaluate?
My clients evaluated Hyper-V because they use a Microsoft environment.
What other advice do I have?
I recommend that they get familiar with the technology and also with the documentation for implementation. It's really complete. I would also recommend that they obtain the training available online, which is really good.
On a scale from one to ten, I would rate this solution at ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
VMware vSphere
May 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
IT Services Manager at a tech services company with 51-200 employees
Beneficial server virtualization, exceptional customer service, and reliable
Pros and Cons
- "The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere."
- "Customer support is one of the best in the market."
- "The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs."
What is our primary use case?
We use the solution mainly for testing our internal systems. We are providing support and solution for clients and we have to test the solutions.
What is most valuable?
The most valuable feature of the solution would be the basic feature of server virtualization, we use it everywhere.
For how long have I used the solution?
I have been using the solution for 10 years.
What do I think about the stability of the solution?
The solution is stable. It has some small bugs which are not influencing the main functions but every software has some bugs.
What do I think about the scalability of the solution?
This solution can scale to extremely large environments, it is very scalable.
We are a company of 35 people and we are using this solution. We have a lot of customers that we are providing consulting and support for VMware.
How are customer service and technical support?
Customer support is one of the best in the market.
How was the initial setup?
The installation is straightforward and simple because we learned how to do it a long time ago. Even a new user could find it easy.
What's my experience with pricing, setup cost, and licensing?
The licensing price is fair compared to other similar solutions.
Which other solutions did I evaluate?
When comparing this solution with the others, it is very similar or a bit better.
What other advice do I have?
I rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Solutions Specialist at a computer software company with 10,001+ employees
Flexible, easy to use, and stable
Pros and Cons
- "It is a very mature solution that is easy to use and flexible."
- "The technical support is good. However, it could be more seamless when it comes to chat support and lower response times."
What is our primary use case?
The solution has many uses, such as consolidation, VDI workloads, and server virtualization.
What is most valuable?
It is a very mature solution that is easy to use and flexible.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
From the years of usage, I have found no issue with the stability of the solution.
How are customer service and technical support?
The technical support is good. However, it could be more seamless when it comes to chat support and lower response times.
How was the initial setup?
The initial setup is straightforward but when it comes to consolidation it can become complex quickly in some environments. The time it takes to install depends on many variables. For example, if you are building a data center and are using this solution then it can be complex.
When it comes to maintenance, you do not need a team to handle it. We have found it easy to manage.
What's my experience with pricing, setup cost, and licensing?
The price could improve for the enterprise versions.
What other advice do I have?
I would recommend using a certified skilled implementation team. It can be difficult if you do not have the experience.
I rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Classic, stable, easy to install and use
Pros and Cons
- "It's easy to use."
- "We use this solution for virtualization and management."
- "In the next release, I would love to have Java as a service, platform as a service, and container as a service."
- "It's a pricey solution. The price could be better."
What is our primary use case?
We use this solution for virtualization and management.
What is most valuable?
It's easy to use.
It's a classic solution.
What needs improvement?
In the next release, I would love to have Java as a service, platform as a service, and container as a service.
For how long have I used the solution?
I have been using this solution for two years.
I am using version 6.7.
What do I think about the stability of the solution?
It's a very stable product and we plan to continue using it.
What do I think about the scalability of the solution?
It's a scalable solution. We have approximately 5,000 users, with 150 in the IT team and there are 10 in the admin team.
How are customer service and technical support?
I have not needed to contact technical support.
How was the initial setup?
The installation is straightforward.
It took a day to deploy.
What about the implementation team?
I completed the deployment myself.
What's my experience with pricing, setup cost, and licensing?
It's a pricey solution. The price could be better.
We pay for licenses on a yearly basis.
Which other solutions did I evaluate?
We contacted Hyper-V but have never used it.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Specialist at integra software
Fairly priced, stable, easy to use, and easy to install
Pros and Cons
- "It's easy to use, and it is flexible."
- "We use this solution for hosting servers and some applications."
- "Security and patch-related items need improvement."
What is our primary use case?
We use this solution for hosting servers and some applications.
What is most valuable?
It's easy to use, and it is flexible.
What needs improvement?
Security and patch-related items need improvement.
In the next release, we would like the security system improved.
For how long have I used the solution?
I have been using this solution for a couple of years.
We are working with the latest version.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's a scalable product. We have 300 to 500 users in our organization.
How are customer service and technical support?
We have not contacted technical support. We have not faced any challenges.
Which solution did I use previously and why did I switch?
We have used other applications previously.
How was the initial setup?
The initial setup is straightforward. It's easy to install.
What about the implementation team?
I completed the implementation myself.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees on paid on a yearly basis and the pricing is fine.
Which other solutions did I evaluate?
We have evaluated NSX VMware and VMware vSAN, but we have certain requirements and found vShpere to be more suitable.
What other advice do I have?
I would recommend this solution to anyone who is interested in using it.
I would rate VMware vSphere a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cyber Security Technical Engineer at a consultancy with 10,001+ employees
Good speed, excellent scalability, and an easy initial setup
Pros and Cons
- "The speed of the solution is excellent."
- "We have been quite satisfied with its capabilities overall and we are very happy with it."
- "There needs to be more integration overall. That would be quite helpful."
- "The stability could be better. It's not flawless."
What is most valuable?
The scalability of the solution is excellent. It expands very nicely.
The speed of the solution is excellent.
The splitting of the machines is quite useful.
The installation of the product is quite straightforward.
Technical support is quite helpful and very responsive.
What needs improvement?
Whatever VMware features that are provided on a virtual workstation should also be provided here. However, various features don't seem to be included.
There needs to be more integration overall. That would be quite helpful.
The stability could improve a bit.
For how long have I used the solution?
We've used the solution in our organization for many years. I can't speak to the exact amount of time. It's used across many departments. They may have started using the product at different times. However, it has been used for quite a while internally.
What do I think about the stability of the solution?
The stability could be better. It's not flawless. There can be some improvements.
What do I think about the scalability of the solution?
The solution scales well. It expands easily. If a company wants to expand, it can do so with ease. It's not a problem.
How are customer service and technical support?
The technical support is fast and the feedback is good. They are knowledgeable and responsive. We are satisfied with their level of service.
How was the initial setup?
The initial setup is not overly complex. It's quite straightforward. A company shouldn't have any issues with the initial setup process. It's simple.
We had everything up and running within a week. It doesn't take too long.
What about the implementation team?
We have the staff on hand that is capable of handling the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the pricing of the product is. It's not an aspect of the solution I typically handle.
What other advice do I have?
I'd rate the solution at an eight out of ten. We've been quite satisfied with its capabilities overall. We are very happy with it.
I would recommend the solution to other organizations and users.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Logistics and product Manager at a security firm with 11-50 employees
A highly stable cloud computing virtualization platform
Pros and Cons
- "VMware vSphere is a stable platform; we never had any issues with VMware vSphere, and once you deploy it with a stable version of the server or the hardware, there's no issue at all."
- "I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good."
What is our primary use case?
Our clients have a lot that they want to be deployed in an environment. What they normally do is buy two or three boxes, and then it's virtualized. We make the VM sit on those boxes. Within three boxes, they can have at least ten or 20 servers working for them. They have less power, less racking space, less cabling, and all that. That's how we use VMware.
What is most valuable?
VMware vSphere is a stable platform. We never had any issues with VMware vSphere. Once you deploy it with a stable version of the server or the hardware, there's no issue at all.
What needs improvement?
A little automation would help. VMs normally use CPU resources. Let's say that a particular host or a server has ten VMs. Out of that, five VMs are performing, and the others aren't performing at the best level. It would help if VMware automatically learned that, and the suit itself came down to that level. When you normally give a VM four CPUs and the entire GB memory, then memory and the CPU belong to that VM.
But let's say that the VM is not using four CPUs. It's just using two CPUs. Then automatically at the VM level and without the client or the customer knowing, it should just use it at the backend. It would be better this way instead of telling the customer that they are going to reduce it. For them, it's always four CPUs, but at the backend, it's always working with two CPUs or something like that. That would have been a cool feature.
I know VMWare has this Operations Manager. I know that it comes at a price because VMWare normally wants to charge for everything in the software. But I'm not seeing all the features of the Operations Manager. I only see a few features. If all the features can be included in one package, that would be good.
What do I think about the stability of the solution?
VMware vSphere is a stable platform.
What do I think about the scalability of the solution?
VMware vSphere is a scalable platform.
How are customer service and technical support?
Technical support is fantastic.
How was the initial setup?
The initial setup is straightforward. It takes a normal amount of time to install the operating system.
What's my experience with pricing, setup cost, and licensing?
Normally our clients go for a one-time cost because that's easier for them. They don't want to go for recurring costs. But some clients prefer to go for recurring costs. It depends on the client and doesn't depend on us.
Once you pay for the standard license, that's it unless you want another feature to be activated. That's a different thing.
What other advice do I have?
On a scale from one to ten, I would give VMware vSphere a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of enterprise systems at Fidelity Bank Plc
Good dynamic resource scheduling and fault tolerance capabilities
Pros and Cons
- "Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install."
- "I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution."
What is our primary use case?
It's used as a private cloud, and currently, we operate the original enterprise infrastructure. For VMware, a majority of the workload is posted on VMware, and it's posted on the HCI solution.
What is most valuable?
Its dynamic resource scheduling and its fault tolerance capabilities are two features that I've found to be valuable. I also like that VMware vSphere is stable, scalable, and easy to install.
What needs improvement?
I would like to see improvements in simplifying automation, cloud native deployment, administration, and fault resolution.
For how long have I used the solution?
I've been using VMware vSphere since 2008.
What do I think about the stability of the solution?
My impression is that it's a very stable solution.
What do I think about the scalability of the solution?
I believe that VMware vSphere is scalable.
How are customer service and technical support?
The customer service and technical support were fine.
Which solution did I use previously and why did I switch?
We used Hyper-V, which is a Microsoft product.
How was the initial setup?
It was easy to install. We performed a complete deployment because it was a full MCI, so it required some architecture. I believe it took about a month.
What about the implementation team?
I used consultants for the implementation process because it was a refresh project.
What's my experience with pricing, setup cost, and licensing?
I currently use the yearly licensing option, and I think that the pricing is fine for this solution.
What other advice do I have?
I would rate this solution at 9, on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software Engineer at a comms service provider with 51-200 employees
A straightforward setup with good stability and the capability to scale
Pros and Cons
- "The solution can scale well."
- "The solution is stable, with no bugs or glitches, and it doesn't crash or freeze, providing reliable performance."
- "The solution is quite expensive."
What is our primary use case?
We are primarily using the solution as our virtualization platform.
We procure some licenses for vSphere Standard and we are using it to replicate to VM so that we can have at least that level of redundancy. On the upcoming project for VxRail, we'll be using it for a hyper-converged platform, where you can have high availability and failover capability in real-time.
What is most valuable?
The solution has been quite stable.
The solution can scale well.
We found the initial setup to be pretty straightforward.
What needs improvement?
The solution is quite expensive.
I haven't evaluated or looked at any other solutions for the most part and therefore can't speak to any aspect that is really lacking compared to what else is on the market.
For how long have I used the solution?
I've used the solution for about five years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance is good.
What do I think about the scalability of the solution?
The solution is quite scalable. We ordered a solution where the initial number of nodes is just three, however, after the design, it can grow up to 64 nodes.
If it's deployed on a hyper-converged solution, yes, it will be scalable.
Only the system admins use the solution. There are around not more than 10.
We plan to continue to use the solution and to scale it up, as we build out our infrastructure.
How are customer service and technical support?
We bought the solution through a Dell partner and we get support through them if we need it. We don't deal directly with VMware. I can't speak to how their technical support services are. Our Dell partner connection acts as a middle man between our company and VMware, therefore, they deal with VMware directly.
How was the initial setup?
The solution is pretty simple to set up if it's a stand-alone.
We have two departments that have technical teams that can handle maintenance on the solution.
What about the implementation team?
We used an integrator that was a VMware partner and they assisted us with the implementation process.
What's my experience with pricing, setup cost, and licensing?
We are currently buying some more licenses to be able to move to version 7.
The solution is expensive, however, due to the criticality of the features on offer, for us, it's worth the cost.
Which other solutions did I evaluate?
I haven't really looked at too many other solutions, other than Hyper-V. VMware seems to be way better overall if you compare just those two.
What other advice do I have?
We are currently in the process of moving to version 7 of the solution.
I'd rate the solution at an eight out of ten. We've been mostly quite satisfied with the solution overall. I'd recommend it to other companies.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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