What is our primary use case?
The solution is typically used in different ways. For example, for different servers, we use a different version on the same physical servers. It's for consolidation on one hardware server. It's also used for redundancy, for fail order, for high availability, for the assistance of the system et cetera. It can also be used for a virtual classroom.
What is most valuable?
The solution has a high availability of features.
They are very distributed and easy to use.
The virtual card features are very good.
The REST is excellent.
Technical support is very good. They are very helpful.
The solution has been very intuitive.
The product offers a very high level of performance.
You can scale the solution well.
What needs improvement?
I can't think of any particular features that are missing within the solution. It's quite complete.
There are occasionally bugs or errors.
Some customers are of the opinion that the pricing is too expensive for them.
For how long have I used the solution?
I've been working with the solution for the last 12 months or so.
What do I think about the stability of the solution?
The stability is pretty good. In my experience, I see many different bugs or mistakes or errors in the different versions of VMware vSphere, however, they have a great software team. When you have some issues, you always get help from someone very quickly.
What do I think about the scalability of the solution?
The scalability is very good on the product. It's pretty simple to scale up or down.
We have about 4,000 users that interact with it within the company.
We do plan to increase usage in the future if we need to.
How are customer service and technical support?
The solution offers a very good level of technical support. We've always been able to get help when we've had issues. We're satisfied with the level of service they provide.
Which solution did I use previously and why did I switch?
I've used Zen servers four or five years ago. I've also used Oracle VM in the past with a client.
How was the initial setup?
The initial setup is very straightforward. It's not complex at all. If a company needs to set up the solution, they shouldn't have an issue doing so.
The plan for deployment matters. You should use a basic method of installation from a USB or some other hard drive or directly. It takes about 15 or 20 minutes.
What's my experience with pricing, setup cost, and licensing?
The cost varies from customer to customer. VMware offers various price policies, and therefore I'm unsure of how it differs from client to client.
What other advice do I have?
We are a big IT integration company and we do around 80 projects for different customers in my country. We are a partner with VMware. We're one of their software vendors.
We use multiple versions of the solution.
I'd rate the solution nine out of ten.
Overall, we've been very satisfied with the solution and its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner