We primarily use the product for server virtualization. We have multiple VMs for different environments for our business needs.
General manager at a comms service provider with 501-1,000 employees
Scalable and easy to set up with good stability
Pros and Cons
- "The installation process is very straightforward."
- "The solution should offer more integration capabilities."
What is our primary use case?
What is most valuable?
The solution is scalable.
We haven't had any issues with stability.
The installation process is very straightforward.
What needs improvement?
The solution should offer more integration capabilities.
For how long have I used the solution?
I've been using the solution for four or five years at this point.
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What do I think about the stability of the solution?
The solution seems to be stable. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution very well if you need to. It's not a problem at all.
How are customer service and support?
As I am not directly involved with the product, I've never had to reach out to technical support to troubleshoot any issues. Therefore, I cannot speak to how helpful or responsive they are.
How was the initial setup?
We have found the solution to be straightforward. It's pretty simple and not overly complex.
A different team handled the setup and deployment. I can't say exactly how long it took to get everything up and running.
We have some engineers that can handle the deployment and maintenance aspects of the product.
What's my experience with pricing, setup cost, and licensing?
While I'm sure we are paying some sort of licensing fee, I cannot speak to any exact details. That's handled by management and is not something that I have to deal with directly.
Which other solutions did I evaluate?
I am not familiar with the company looking at or evaluating other solutions.
What other advice do I have?
We're end-users and customers.
I'm not sure which version of the solution we're currently on. I don't manage that aspect of it.
Overall, I would rate the solution at an eight out of ten. We've mostly been very happy with its capabilities.
I would recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Manager at a energy/utilities company with 1,001-5,000 employees
Feature-rich, stable, scalable, easy to install, and has good technical support
Pros and Cons
- "The roadmap for the product itself covers all of the features that we are looking for."
- "It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety."
What is most valuable?
It is user-friendly, easy to deploy, and easy to maintain.
The roadmap for the product itself covers all of the features that we are looking for.
It has what we need.
What needs improvement?
There are many add-on modules for it.
It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety.
There are many add-ons that you have to plugin to enjoy the feature or experience the full power of it.
For how long have I used the solution?
I have been using VMware vSphere for more than five years.
What do I think about the stability of the solution?
VMware vSphere is a stable product.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
They were very helpful in resolving the issue that we had.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I would recommend this solution to others. It is considered to be a leader within the industry.
I would rate VMware vShpere an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware vSphere
June 2025

Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
IT Administrator at a healthcare company with 201-500 employees
User-friendly, easy to manage, and straightforward installation
Pros and Cons
- "The solution is user-friendly. It is easy to convert, create, and manage systems."
- "On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities."
What is our primary use case?
We have implemented VMware vSphere a lot which is used for Server Virtualization. It has reduced the number of equipment that we need to use in the data centers servers, such as HP, IBM, Dell, and many others. We can use this solution for many use cases, even storage.
How has it helped my organization?
We have been able to reduce the amount of time between implementations and the number of systems needed which has allowed us to focus that time somewhere in our organization.
What is most valuable?
The solution is user-friendly. It is easy to convert, create, and manage systems.
What needs improvement?
On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
Which solution did I use previously and why did I switch?
We use Microsoft Hyper-V.
How was the initial setup?
The installation is straightforward.
I have recently implemented version seven and I am monitoring the differences from five to seven.
What about the implementation team?
We have found sometimes when we have some instability it is difficult to get support for the specific issue.
What was our ROI?
We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems.
What other advice do I have?
My advice to those wanting to implement the solution is to make sure they read and know exactly what the solution does, and if there were updates from the previous version they have used, understand the changes before implementing.
I rate VMware vSphere a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Virtualization Engineer at a government with 51-200 employees
A highly available cloud computing virtualization platform with a useful resource distribution feature
Pros and Cons
- "I like the capability of vMotion, DRS, high availability, and resource distribution."
- "The price could be better. The licensing is definitely expensive and tech support is sometimes frustrating."
What is our primary use case?
I use VMware vSphere as a regular VM for different workloads and different configurations.
What is most valuable?
I like the capability of vMotion, DRS, high availability, and resource distribution.
What needs improvement?
The price could be better. The licensing is definitely expensive and tech support is sometimes frustrating.
For how long have I used the solution?
I have been using VMware vSphere for 15 or 16 years.
What do I think about the stability of the solution?
VMware vSphere is a robust and stable product. It doesn't break that often.
How are customer service and technical support?
Technical support is sometimes frustrating. Lately, we have been dealing with some tech support on SRM and they are not able to solve it.
How was the initial setup?
The initial setup is straightforward. Once you have some understanding, it's straightforward.
What's my experience with pricing, setup cost, and licensing?
The price could be better. The license is definitely expensive.
What other advice do I have?
I don't find anything that I think it would be a bottleneck or any challenge. I've been using it for so many years. It's a robust product, and I don't see anything lacking. I would advise potential users to go for it. It's something you can rely on. It's very robust and doesn't break if you implement it correctly. It actually gives you peace of mind.
On a scale from one to ten, I would give VMware vSphere an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at a financial services firm with 1,001-5,000 employees
Is user friendly, stable, and scalable
Pros and Cons
- "VMware vSphere is user friendly. It is scalable and stable."
- "VMware vSphere needs to increase the datastore volume."
What is most valuable?
VMware vSphere is user friendly. It is scalable and stable, which are very important attributes for us.
What needs improvement?
The installation is a little bit complex.
VMware vSphere needs to increase the datastore volume.
For how long have I used the solution?
I've been using it for 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The installation is not overly complex. The integration project took two months, and the upgrade to version 6.7 took a lot of time.
For deployment and maintenance, you need a team of three or four admins and engineers.
What about the implementation team?
We worked with an integrator.
Which other solutions did I evaluate?
We evaluated Hyper-V.
What other advice do I have?
I would recommend this solution and rate it at ten on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Infrastructure Specialist at a manufacturing company with 1,001-5,000 employees
A cloud computing virtualization platform that's pretty stable
Pros and Cons
- "It's a very useful solution. It's easy to set up, and it's pretty stable."
- "It could be more scalable."
What is our primary use case?
We use VMware vSphere for virtualization, especially server virtualization.
What is most valuable?
It's a very useful solution. It's easy to set up, and it's pretty stable.
What needs improvement?
It could be more scalable.
For how long have I used the solution?
I have been using VMware vSphere for about ten years.
What do I think about the stability of the solution?
VMware vSphere is pretty stable.
What do I think about the scalability of the solution?
VMware vSphere can be scalable. We can scale it as much as we want, but it could be more scalable.
How was the initial setup?
The initial setup is pretty good. It took us about an hour to implement this solution.
What about the implementation team?
We implemented VMware vSphere. We need about two people to set up and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We pay for our license.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give VMware vSphere a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Manager & Chief Information Officer at a financial services firm with 1-10 employees
Allows us to create or clone a virtual environment in a short period of time and has good stability and support
Pros and Cons
- "The ability to create or clone a virtual environment in a short period of time for testing is most valuable."
- "An improvement could be in terms of keeping up with the upgrades. The upgrades could be set in an automated way so that the newer features don't require you to manually update, or you get an option to update automatically. This would be a useful enhancement."
What is our primary use case?
We use it to create virtual machines and things like that.
What is most valuable?
The ability to create or clone a virtual environment in a short period of time for testing is most valuable.
What needs improvement?
The enhancements that come out from time to time usually surpass what we need. We tend to upgrade because we do not want to be behind, but our needs don't continually grow. We are not very fast in terms of appetite for new things. However, we do appreciate that there is a continuous improvement, and for us, it is just a matter of being able to spin up a new environment quickly.
An improvement could be in terms of keeping up with the upgrades. The upgrades could be set in an automated way so that the newer features don't require you to manually update, or you get an option to update automatically. This would be a useful enhancement.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
It is very stable.
How are customer service and technical support?
Their technical support is great.
How was the initial setup?
It has medium complexity. It isn't necessarily easy to set up. After you have set it up, it is easy to enhance.
What other advice do I have?
I would rate VMware vSphere a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Architect at Anetys
A stable and scalable solution, but the controller needs improvement and the technical support and installation could be better
Pros and Cons
- "The solution is stable."
- "The technical support is not too bad, but not the best."
What is most valuable?
I consider all the features to be of interest.
What needs improvement?
Improvements should be made to the controller.
For how long have I used the solution?
I have been using VMware vSphere for between three and five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The technical support is not too bad, but not the best.
How was the initial setup?
The initial setup is easy but could be moderately improved.
What's my experience with pricing, setup cost, and licensing?
The licensing could be lower.
What other advice do I have?
I am a consultant and reseller.
My advice to others who are considering implementing the solution is they have a good partner.
I rate VMware vSphere as a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller

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