We use VMware vSphere for virtualization and to deliver VDI.
IT Infrastructure Manager at a financial services firm with 10,001+ employees
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
- "I think that the solution is perfect. It's the best on the market."
- "Response time could be improved."
What is our primary use case?
How has it helped my organization?
The vSphere plataform allow us to consolidate our datacenter and give us more availability.
What is most valuable?
The most valuable features are the vCenter, and SRM.
Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.
I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.
What needs improvement?
I don't think that the solution must be improved.
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For how long have I used the solution?
I have been using VMware vSphere since 2007.
We have the latest version and 6.7. 6.5, and 6.0.
What do I think about the stability of the solution?
It's stable, we have not had any issues with stability.
We have 100,000 employees in our organization.
What do I think about the scalability of the solution?
it's very scalable. It's easy to scale.
How are customer service and support?
I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.
Response time could be improved.
Which solution did I use previously and why did I switch?
Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.
How was the initial setup?
The initial setup is straightforward. It's easy.
It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.
It may take more time for testing and implementation.
Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.
What about the implementation team?
The implementation were with VMware consultant team.
What's my experience with pricing, setup cost, and licensing?
I don't like the price because it's too expensive.
Which other solutions did I evaluate?
No, I evaluated just vSphere and Hyper-V.
What other advice do I have?
It's important to contract a good level of support from VMware.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a computer software company with 10,001+ employees
Great provisioning setup of VMs; integration with services automation could be improved
Pros and Cons
- "The provisioning setup of VMs is good."
- "Lacks a simplified integration with services automation."
What is our primary use case?
We deploy this solution for our clients, from small to large enterprise. We are resellers and I'm the company's principal engineer.
What is most valuable?
A valuable feature is the provisioning setup of VMs. It's the most common feature used by our clients.
What needs improvement?
I'd like to see a simplified integration with services automation. At the moment it requires a lot of network from partners and solution providers to do this - there are a lot of third party components that require integration. If they could improve this it would mean less integration for some key products and services.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and technical support?
We have no complaints about the technical support.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs aren't too expensive, although you pay extra for additional features.
What other advice do I have?
It's important to understand your requirements before choosing a solution.
I would rate this solution a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
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VMware vSphere
January 2026
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IT TECHNICAL/ SERVER ADMINISTRATOR at a transportation company with 1,001-5,000 employees
Valuable features, user-friendly, and priced reasonably
Pros and Cons
- "I have found the Storage vMotion feature to be the most valuable."
- "One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot."
What is our primary use case?
We use it to host our business-critical applications and servers on-premise.
What is most valuable?
I have found the Storage vMotion feature to be the most valuable.
It is a very user-friendly solution.
What needs improvement?
One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot. If your server size is large you will have to wait longer when the server is unavailable.
In the future, it would be a benefit for VMware to improve on the Storage vMotion feature by making it become faster between host. It takes a lot of time to transfer files between hosts currently.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability in my experience is good.
How was the initial setup?
I was not at the company when they did the deployment of vSphere version 5.5 but I did do the deployment of a host on version 6.7, which is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and you are able to purchases licencing for certain time frame intervals, monthly, yearly etc.
What other advice do I have?
I would definitely recommend the solution to others working in IT.
I would give the solution a nine but the vMotion feature takes too long for transferring files between stored data sources.
I rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Highly reliable with great support
Pros and Cons
- "Very reliable with a great community."
- "Pricing is starting to get a little high-end."
What is our primary use case?
Our primary use case of this solution is for server consolidation and high availability. We are customers of VMware and I'm a senior systems engineer.
What is most valuable?
The solution is highly reliable and suits our needs - it's highly popular. Support and the overall community are great. You can find a solution to any issues you have.
What needs improvement?
I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up. Everything with VMware is very modularized and you can't just buy one piece and be done with it.
In my opinion, they would be wise to include a high availability out of the box type set up and not just for cloud, but site to site.
For how long have I used the solution?
I've been using this solution for close to 15 years.
How are customer service and technical support?
Technical support is excellent. They stay on the line and track down the problem. Usually it's on the first call. I have had some complex issues that took a day or two to resolve but for the most part, they're resolved in the first call.
How was the initial setup?
For the most part, the initial setup is pretty straightforward. If you start getting into the more complex setups, it can get more complex. For most use cases, it's just stick the disk in, let it run, and it sets most of itself up. It's almost out of the box ready.
What's my experience with pricing, setup cost, and licensing?
As far as I know, there is a standard licensing fee. It all depends on the options that you choose and what you need for each business. Every company that I've worked for has had a different pricing model and a different set of use cases. So pricing can range anywhere from $700-$800 per server core, all the way up $2,000-$3,000 per core.
What other advice do I have?
It's important to do your homework and make sure that it's the right solution for you. It's the same with anything, there are other options out there and you need to figure out what fits your business use case at the time.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Server Engineer at a retailer with 10,001+ employees
Good high availability, easy to scale, and pretty stable overall
Pros and Cons
- "The solution has high availability."
- "The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better."
What is our primary use case?
We primarily use the solution for everything Microsoft-related for the most part. I would say our visualization platform is about 99.5% of all our workload from a Microsoft point of view
What is most valuable?
The solution has high availability.
The on the fly changing of the resources on a VM is very helpful.
You've got the underlying capacity, that's greater than what the actual server has, and therefore you have the ability to do on the fly add capacity. I would say that's by far the thing we use the most.
The VRS, to a lesser degree, is also quite useful to us. It does work in the environment.
The solution is very good from a recoverability point of view. Everything can be stored much easier on a virtual server than on a physical box.
What needs improvement?
The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better.
We use HP hardware. The biggest thing is the firmware upgrades and other items at the backend. You have to take down the system. It's an in-memory database and that can sometimes cause issues. If you have to do firmware upgrades, it's organizing downtime and all sorts of things, which normally in a VMS space isn't an issue. They have embedded some of this in 7.1, however, I haven't tested it or seen it in action as yet.
That said, one of the problems is that when we're sort of behind big memory servers and the databases in them if you migrate it, it potentially breaks the system off. That's a big pain point that the firmware management of the underlying hardware should handle. VMware doesn't really cater to it, however, Nutanix to some degree does cater for. It gets pretty expensive, however.
We are always sort of one or two versions behind. We never test the latest version. I would say for me personally, the management aspect with large memory and in-memory databases for the motions and stuff like that is what it needs. That's one of the key things that I need really, from a support perspective. That's caused a number of issues already.
You do get something called host profiles, which they've also improved slightly, however, I still think it's a bit clunky in terms of the way you can manage it. They can produce something to improve that aspect slightly.
For how long have I used the solution?
I've been using the solution for more than 12 years. It's been over a decade at this point.
What do I think about the stability of the solution?
The solution is mostly stable.
We've had issues, however, if you think about it, it's quite complex if you look at stuff like a three-tier architecture with different stories, subsystems, and things like that. It's not really VMware if it's unstable perhaps.
VMware itself isn't necessarily unstable, however, they might present as a VM-ware issue due to the fact of the storage latency or a driver issue. We did a firmware update and VMware itself I think is quite stable. Every now and again, there's an issue that creeps in, however, it's because we use different vendors for storage and a different vendor for computing. Overall, by and large, VMware is very stable.
What do I think about the scalability of the solution?
From the way we set it up, it is relatively easy to scale as long as you've got the planning in place for where you're going to. We use something called blade technology, and that is relatively easy to scale.
There's a total of ten people that are actually on the solution at any given time.
How are customer service and technical support?
I've used technical support a couple of times. I'm quite happy with it. We've got an agreement with HP. We offer our support via HP or via Data Centrix with HP. Durin the couple of times I've used it has been quite fast and thorough.
Which solution did I use previously and why did I switch?
I've never used a different solution. I started using VMware or VMware server, about 20 years ago. vSphere ESX is probably the first visualization tool I've used. Subsequently, yes, we've tested one or two other options, for example, Hyper-V and what used to be called Acropolis. We've also used Oracle VM. However, for production and for everything else we've done, we pretty much speak to VMware. It's tried and tested and we're quite happy with the stability. Therefore, we stick with it.
How was the initial setup?
If all your hardware requirements are met, it is a relatively simple implementation. However, you have to have the boxes ticked in terms of connectivity, capacity, and all that sort of stuff. The actual VMware part of it is not the biggest complication of everything now.
We handle maintenance ourselves. My team consists of five people, and of those, only one of them really works on the maintenance of the hardware and the software. It doesn't take a lot of personnel.
What about the implementation team?
Initially, we did use a vendor for the initial setup. That's even before I started at this company. The company uses their local vendors to output the hardware deployment and with the software deployment, however, it's my understanding that it's been done in-house mostly.
What's my experience with pricing, setup cost, and licensing?
It's not a cheap solution. The maintenance specifically is quite expensive. I also find that it's more expensive than the higher tier products.
We've looked at buying into something like a vROPS or whatever they call it today. However, when you look at the cost and the benefits, although there is great benefit in the product, it's just never been a cost discussion that we've been able to entertain with management.
Similar to vSAN, we looked at that a couple of times. It's a great product and it has proven itself. It's brilliant. It's stable. However, as soon as you look at any peripheral products, it becomes quite expensive, as it's licensed per socket or per blade or per server or whatever.
What other advice do I have?
We're just customers.
We are a little behind the latest version, which I believe is 7.1. We're using 6.5 for the most part. We still have a little bit of a legacy in 5.5, however, that is just hardware related. It doesn't support the newer version. We trying to rectify that as soon as possible.
I would recommend the solution to other companies.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant senior en technologie de l'information at a tech services company with 1,001-5,000 employees
Integrates well with containers, easy to scale, and certificate management has improved
Pros and Cons
- "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
- "The HR proxy is actually a little bit tricky to install and setup."
What is our primary use case?
I use vSphere 7.0.1 for a few reasons. My primary use case is for my lab, as vSphere offers a great versatility to use VDI, containers, distributed Storage, and SDN on the same hardware. I also use vSphere for non-production tasks on Rasberry Pie 4, and it offers a great deal for working with Docker on cheap hardware with a single management interface, vSphere.
My lab is composed of three white-box servers with vSAN, a 10 gig network, a local SAN, and all storage with SSD to deliver fast VM.
I also have vRealize operating to monitor all the VMware components.
How has it helped my organization?
The new version of vSphere now integrates with containers and offers some new improvements inside vSAN, like file sharing. So, with VDI there is no need to add a VM to build a file server.
With containers, NSX is no longer mandatory and with the VMware operation manager, you can get an integrated monitored platform that can scale easily.
You will get both hands on the wheel because all of the products are fully interconnected.
vSphere 7 also adds better certificate management than before (less certificate) and vSAN is also improved in terms of the space management for reconstruction, so you will need less reserved space for this kind of operation.
What is most valuable?
VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass.
The integration of Tanzu inside the base version of vSphere, without the need to install NSX-T, is a great addition. Many IT people don't know NSX-T and NSX can cost a lot, so it could save a lot of money. However, you will not get the enhanced network function due to the lack of NSX-T.
The improvements to vSAN with a file server service is also a very valuable feature for many companies because they will be saving with the management of an NFS storage or a file server.
What needs improvement?
The HR proxy is actually a little bit harder to install and setup than other vmware products. So, direct integration with a vSphere distributed switch would be great addition, but you can bypass this setup if you chose an NSX-T switch.
The distributed switch, which is the networking part of vSphere, should have more functions. It should be like VMware NSX-T so that network management with VMware Tanzu will be better, although it is already good.
vSphere 7.0.1 is not available on ARM computers for production loads. I hope that it will become available soon so that we can run our production web server container on it, for example.
For how long have I used the solution?
I have been using VMware vSphere for a few months.
What do I think about the stability of the solution?
This product is very stable and reliable. Now certificate management is also improved, the new version of vsphere has only 2 or 3 certificates so it is easier to manage.
What do I think about the scalability of the solution?
vSpshere 7, like the previous version, is easy to scale up and down. vSAN is the same, and Tanzu as well. vSan need less space for is own management and it is integrating some features like a virtual witness node that improve the scalability. Other new functions inside vsan like file sharing is also a great addition for vsan scalability.
How are customer service and technical support?
I always get great support from VMware technical team.
Which solution did I use previously and why did I switch?
I did use the previous version of vSphere and I upgraded for the Tanzu support and VSAN improvement.
How was the initial setup?
The initial installation of vSphere 7 is straightforward. If you try the ARM version, it is a little more complex but just follow the step-by-step process and it will work.
For Tanzu, the HR proxy is more complex because you will need to do some network design. For vSAN, VMware gives you a great tool to set your solution up easily.
What about the implementation team?
I'm a VM expert so my level of expertise is great. My solution is an in-house one.
What was our ROI?
The ROI is very fast due to virtualization, perhaps a couple of months.
What's my experience with pricing, setup cost, and licensing?
vSphere 7.0.1 offers a lot more than the previous version. Container support is the last great addition for VMware and it is worth the money you spend on it.
Which other solutions did I evaluate?
I did not evaluate other container solutions. For storage, I also use FreeNAS.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a manufacturing company with 201-500 employees
Stable with an easy initial setup and good VMotion features
Pros and Cons
- "The initial setup is easy."
- "The container management could be improved. It's far from perfect right now."
What is our primary use case?
We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.
What is most valuable?
The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.
The initial setup is easy.
What needs improvement?
The container management could be improved. It's far from perfect right now.
For how long have I used the solution?
I've been using the solution for the last eight years. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.
What do I think about the scalability of the solution?
The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.
How are customer service and technical support?
It's been too long since I've contacted them, so I don't have any meaningful comment on this.
How was the initial setup?
The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.
In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.
What's my experience with pricing, setup cost, and licensing?
Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket.
This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.
What other advice do I have?
We don't have a business relationship with the product. We're just customers.
If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.
Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Architect, Business Continuity at a real estate/law firm with 51-200 employees
Has Distributed vSwitches to better manage networking across large infrastructures
Pros and Cons
- "The ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime."
- "The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users."
What is our primary use case?
I'm a Solutions Architect. I advise clients on how to leverage VMware products to provide resiliency in the face of disruptive events. VMware's platform is the most robust for running VMs upon, and it also has the most mature technology. Therefore, it is much more reliable and predictable, and those are the key characteristics needed to ensure a successful business continuity solution. Bleeding edge newcomers have yet to prove themselves production worthy compared to VMware's long history of success.
How has it helped my organization?
Portability of infrastructure is the greatest asset of any virtualization platform. By using VMware solutions, there is no lock-in with a particular hardware vendor for compute, network, or storage needs. Likewise, the ability to run various guest operating systems further amplifies that flexibility. The overwhelming majority of my clients are able to use VMware's solutions for 100 percent of their software application needs. Finally, the ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime.
What is most valuable?
- Storage vMotion to safely migrate VMs to other hypervisors, storage solutions and sites while the VM is still running.
- Distributed vSwitches to better manage networking across large infrastructures.
- vRealize for operations management and automation to remove human error from complex tasks and enable more efficient processes and business activities.
- The VCSA appliance provides a great interface for most management tasks.
In general, the combination of VMware products that compose or plug into vSphere enable most organizations to better prepare for disruptive events.
What needs improvement?
The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users.
For how long have I used the solution?
Since 1999 when they only made Workstation.
Which solution did I use previously and why did I switch?
I've used Hyper-V, AHV, VirtualBox and KVM solutions. Each of these solutions has merits, but none of them are as flexible and reliable as VMware solutions. They are all rapidly improving, but are not being adopted widely enough to rival vSphere's dominance. I rarely advise clients to switch away from a VMware based solution, because of the long history of success and reliability that comes with it.
What's my experience with pricing, setup cost, and licensing?
Do not buy based on price alone. Many of my customers chose the lowest cost option only to discover that the additional funds needed to access even a few more features would have been money well spent. Likewise, if you are going to spend more money on additional features, then have a plan to actually deploy and integrate those features into your infrastructure. Many customers never take full advantage of the many features that they are paying for and that can be avoided by being proactive in developing your overall vision for the infrastructure.
Which other solutions did I evaluate?
I am constantly evaluating many solutions. I also regularly re-evaluate other solutions. The competition is improving, and VMware has done a great job improving as well.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a VMware reseller.
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