We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.
Solution Architect at KIAN company
A stable and scalable solution that is easy to install and has many features
Pros and Cons
- "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
- "I recommend this solution to most of my customers because it is very stable, and it has a lot of good features."
- "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."
- "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers."
What is our primary use case?
What is most valuable?
Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts.
The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.
What needs improvement?
The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this.
We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.
It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.
For how long have I used the solution?
I have been using this solution for five years.
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What do I think about the stability of the solution?
It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.
What do I think about the scalability of the solution?
It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users.
Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.
How are customer service and support?
In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems.
How was the initial setup?
Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.
What about the implementation team?
I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.
What other advice do I have?
I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.
I would rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer/Systems Administrator at a government with 1,001-5,000 employees
The most feature rich and reliable hypervisor on the market today
Pros and Cons
- "Their command-line tools integrate well with other Microsoft products like PowerShell, so I can manipulate VMs using it."
- "VMware vSphere is my preferred hypervisor."
- "The web user interface can be a bit clunky from time to time, so there may be some room for improvement in that regard."
- "The web user interface can be a bit clunky from time to time, so there may be some room for improvement in that regard."
What is our primary use case?
I use vSphere for general server virtualization. I am not doing anything spectacular with it.
How has it helped my organization?
vSphere has absolutely improved the way our organization functions. This is because of the ease of management and the number of servers that we are able to virtualize. When we first went to VMware, we took 200 physical servers and converted them to virtual. Instead of running on 200 pieces of hardware, they were running on 8.
Obviously, this is much easier to manage from a hardware perspective, power perspective, and reliability perspective.
What is most valuable?
The vSphere is very good at advanced things like memory sharing between VMs, and CPU scheduling between VMs.
I use the automation tools that they have today.
Their command-line tools integrate well with other Microsoft products like PowerShell, so I can manipulate VMs using it.
The capability to add on new features like site recovery and monitoring is helpful.
What needs improvement?
The web user interface can be a bit clunky from time to time, so there may be some room for improvement in that regard. I was a fan of the C# client for as long as I could use it. The move from flash to HTML5 for the web interface is an improvement but still not a good as C# was.
For how long have I used the solution?
I have been working with VMware vSphere for approximately 12 years. Since VI 3.5 days.
What do I think about the stability of the solution?
In 12 years, I can think of one time that we've had a server crash. It was one of our host servers and the problem was hardware-related. It was attributed to bad memory on the physical host server, itself.
The VMware operating system is stable and I've never had it crash.
What do I think about the scalability of the solution?
Scaling is very easy. Just build it, acquire a license from them and add it to vCenter.
We have about 2,000 people in our organization, and everybody has some server on there that they do something with. It may be file services, file servers, or Citrix XenApp servers. Most of our VMware environment is our legacy servers because they still support older operating systems that I can't put on Hyper-V or AHV. For example, we have a couple of Windows 2000 and Windows 2003 servers. VMware is the only hypervisor that I can run those on.
How are customer service and technical support?
It has probably been 10 years since I've had to call support for anything but from what I can remember, they were helpful and they solved our problems. It has been so long that I've had to use them that I would hesitate to give them a perfect rating, since I don't know what they're like today, so I think that rating them a nine out of ten is appropriate.
Which solution did I use previously and why did I switch?
vSphere was our first hypervisor.
Since then we have added additional hypervisors in our environment. We have AHV from Nutanix and Hyper-V from Microsoft.
AHV doesn't support things like memory sharing, at all, and Hyper-V is just not very good at it.
How was the initial setup?
I knew what I was doing, so I found that the initial setup was very straightforward. If an inexperienced user's initial setup involves a little bit of searching in Google then I would think that it wouldn't be very difficult.
What about the implementation team?
We did use a vendor for our initial implementation, 12 years ago. Since then we have done multiple upgrades and I have done several new implementations for other orgs. They were competent at their work and I learned a lot from them that I used in my future implementations.
What's my experience with pricing, setup cost, and licensing?
Basic vSphere, without centralized management, is free. When you get into the centralized management vCenter server, it starts adding cost. Then, it's license-based upon the number of CPUs in your host servers.
What other advice do I have?
VMware vSphere is my preferred hypervisor. It always has been, and always will be. I suggest using it, and not hesitating. I'm sure that they're working on great stuff to enhance this product that I can't even think of, but from my perspective, everything that they do today is great. I don't know what they could possibly do to make my life easier, but I'm sure they'll come up with something.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware vSphere
April 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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IT Infrastructure Manager at a financial services firm with 10,001+ employees
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
- "I think that the solution is perfect. It's the best on the market."
- "Technically speaking, there is nothing that I don't like."
- "Response time could be improved."
- "I don't like the price because it's too expensive."
What is our primary use case?
We use VMware vSphere for virtualization and to deliver VDI.
How has it helped my organization?
The vSphere plataform allow us to consolidate our datacenter and give us more availability.
What is most valuable?
The most valuable features are the vCenter, and SRM.
Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.
I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.
What needs improvement?
I don't think that the solution must be improved.
For how long have I used the solution?
I have been using VMware vSphere since 2007.
We have the latest version and 6.7. 6.5, and 6.0.
What do I think about the stability of the solution?
It's stable, we have not had any issues with stability.
We have 100,000 employees in our organization.
What do I think about the scalability of the solution?
it's very scalable. It's easy to scale.
How are customer service and technical support?
I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.
Response time could be improved.
Which solution did I use previously and why did I switch?
Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.
How was the initial setup?
The initial setup is straightforward. It's easy.
It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.
It may take more time for testing and implementation.
Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.
What about the implementation team?
The implementation were with VMware consultant team.
What's my experience with pricing, setup cost, and licensing?
I don't like the price because it's too expensive.
Which other solutions did I evaluate?
No, I evaluated just vSphere and Hyper-V.
What other advice do I have?
It's important to contract a good level of support from VMware.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Highly reliable with great support
Pros and Cons
- "Very reliable with a great community."
- "The solution is highly reliable and suits our needs - it's highly popular."
- "Pricing is starting to get a little high-end."
- "I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up."
What is our primary use case?
Our primary use case of this solution is for server consolidation and high availability. We are customers of VMware and I'm a senior systems engineer.
What is most valuable?
The solution is highly reliable and suits our needs - it's highly popular. Support and the overall community are great. You can find a solution to any issues you have.
What needs improvement?
I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up. Everything with VMware is very modularized and you can't just buy one piece and be done with it.
In my opinion, they would be wise to include a high availability out of the box type set up and not just for cloud, but site to site.
For how long have I used the solution?
I've been using this solution for close to 15 years.
How are customer service and technical support?
Technical support is excellent. They stay on the line and track down the problem. Usually it's on the first call. I have had some complex issues that took a day or two to resolve but for the most part, they're resolved in the first call.
How was the initial setup?
For the most part, the initial setup is pretty straightforward. If you start getting into the more complex setups, it can get more complex. For most use cases, it's just stick the disk in, let it run, and it sets most of itself up. It's almost out of the box ready.
What's my experience with pricing, setup cost, and licensing?
As far as I know, there is a standard licensing fee. It all depends on the options that you choose and what you need for each business. Every company that I've worked for has had a different pricing model and a different set of use cases. So pricing can range anywhere from $700-$800 per server core, all the way up $2,000-$3,000 per core.
What other advice do I have?
It's important to do your homework and make sure that it's the right solution for you. It's the same with anything, there are other options out there and you need to figure out what fits your business use case at the time.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Infrastructure at CLM Software
Benchmark of the visualization market and the go-to choice for about every customer that we deal with.
Pros and Cons
- "Vmware vSphere is the benchmark of the visualization market."
- "VMware vSphere is the benchmark of the visualization market and the go-to choice for about every customer that we deal with."
- "It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere"
- "It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere."
What is our primary use case?
Most use cases are here in Brazil. The company is moving to vSphere after exchanging from a legacy platform. Most of our clients have not previously considered digitalization. Now, they look up KVM solutions for DevOps, the Zain app, and Zain desktops for desktop visualization. For some clients, these alternatives may seem more enticing. We did a vSphere implementation for a customer in the last 12 months. I think it was version 6.5.3. We used it for a retail company. We also cater to small to medium-sized companies in the US market. I estimate about a hundred people use vSphere.
How has it helped my organization?
Visualizing infrastructure is a very important aspect of what we do. VMware vSphere is the benchmark of the visualization market. It's the go-to choice for about every customer that we deal with.
What is most valuable?
As we are a service partner, I think the most valuable feature vSphere has is the ability to visualize infrastructure. Other similar software does not have this capability.
What needs improvement?
The visualization market is likely going to adopt more features in the network aspect of the typical data center. It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere. This is not currently provided and to achieve this, you need the VMware NSX product, which is a different product with its own license. I think some sort of migration tool could be introduced to migrate to the cloud. It should include integrations with a hooked cloud environment, or on-prem and even between clusters. For example, sometimes I need to migrate a VM from a vSphere environment to a hooked cloud environment.
For how long have I used the solution?
I have worked with vSphere for some years. My company has had a contract with Lenovo for about a year and a half. I am an IT professional. I work with VMware vSphere for our customers.
We are a value-added distributor for some partners like Lenovo. We re-sell vSphere as an end product. We are VMware partners.
What do I think about the stability of the solution?
vSphere is very stable.
What do I think about the scalability of the solution?
It is very scalable as it is the visualization benchmark.
How are customer service and technical support?
I don't remember engaging technical support for vSphere. I have not required support thus far for the product. The documentation is very good.
How was the initial setup?
I had some issues with this installation, but not from the vSphere angle. We have to watch compatibility measures between the hardware we are using and other software. It's not a problem with vSphere itself. It's the basic compatibility that we must follow.
What's my experience with pricing, setup cost, and licensing?
The license growth of vSphere depends on the growth of the visual environment and the addition of more hosts.
Which other solutions did I evaluate?
Although vSphere is still a very useful option for visualization, some clients are trying alternative DevOps solutions for less critical sites. However, they use vSphere as an option for visualization in production.
What other advice do I have?
Just follow the documentation. It's very useful and informative. Before you implement, check the licensing, to see if the license is okay and the compatibility metrics are okay. I would rate VMware vSphere 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Server Engineer at a retailer with 10,001+ employees
Good high availability, easy to scale, and pretty stable overall
Pros and Cons
- "The solution has high availability."
- "Overall, by and large, VMware is very stable."
- "The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better."
- "The biggest pain point is probably the firmware management of the underlying hardware."
What is our primary use case?
We primarily use the solution for everything Microsoft-related for the most part. I would say our visualization platform is about 99.5% of all our workload from a Microsoft point of view
What is most valuable?
The solution has high availability.
The on the fly changing of the resources on a VM is very helpful.
You've got the underlying capacity, that's greater than what the actual server has, and therefore you have the ability to do on the fly add capacity. I would say that's by far the thing we use the most.
The VRS, to a lesser degree, is also quite useful to us. It does work in the environment.
The solution is very good from a recoverability point of view. Everything can be stored much easier on a virtual server than on a physical box.
What needs improvement?
The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better.
We use HP hardware. The biggest thing is the firmware upgrades and other items at the backend. You have to take down the system. It's an in-memory database and that can sometimes cause issues. If you have to do firmware upgrades, it's organizing downtime and all sorts of things, which normally in a VMS space isn't an issue. They have embedded some of this in 7.1, however, I haven't tested it or seen it in action as yet.
That said, one of the problems is that when we're sort of behind big memory servers and the databases in them if you migrate it, it potentially breaks the system off. That's a big pain point that the firmware management of the underlying hardware should handle. VMware doesn't really cater to it, however, Nutanix to some degree does cater for. It gets pretty expensive, however.
We are always sort of one or two versions behind. We never test the latest version. I would say for me personally, the management aspect with large memory and in-memory databases for the motions and stuff like that is what it needs. That's one of the key things that I need really, from a support perspective. That's caused a number of issues already.
You do get something called host profiles, which they've also improved slightly, however, I still think it's a bit clunky in terms of the way you can manage it. They can produce something to improve that aspect slightly.
For how long have I used the solution?
I've been using the solution for more than 12 years. It's been over a decade at this point.
What do I think about the stability of the solution?
The solution is mostly stable.
We've had issues, however, if you think about it, it's quite complex if you look at stuff like a three-tier architecture with different stories, subsystems, and things like that. It's not really VMware if it's unstable perhaps.
VMware itself isn't necessarily unstable, however, they might present as a VM-ware issue due to the fact of the storage latency or a driver issue. We did a firmware update and VMware itself I think is quite stable. Every now and again, there's an issue that creeps in, however, it's because we use different vendors for storage and a different vendor for computing. Overall, by and large, VMware is very stable.
What do I think about the scalability of the solution?
From the way we set it up, it is relatively easy to scale as long as you've got the planning in place for where you're going to. We use something called blade technology, and that is relatively easy to scale.
There's a total of ten people that are actually on the solution at any given time.
How are customer service and technical support?
I've used technical support a couple of times. I'm quite happy with it. We've got an agreement with HP. We offer our support via HP or via Data Centrix with HP. Durin the couple of times I've used it has been quite fast and thorough.
Which solution did I use previously and why did I switch?
I've never used a different solution. I started using VMware or VMware server, about 20 years ago. vSphere ESX is probably the first visualization tool I've used. Subsequently, yes, we've tested one or two other options, for example, Hyper-V and what used to be called Acropolis. We've also used Oracle VM. However, for production and for everything else we've done, we pretty much speak to VMware. It's tried and tested and we're quite happy with the stability. Therefore, we stick with it.
How was the initial setup?
If all your hardware requirements are met, it is a relatively simple implementation. However, you have to have the boxes ticked in terms of connectivity, capacity, and all that sort of stuff. The actual VMware part of it is not the biggest complication of everything now.
We handle maintenance ourselves. My team consists of five people, and of those, only one of them really works on the maintenance of the hardware and the software. It doesn't take a lot of personnel.
What about the implementation team?
Initially, we did use a vendor for the initial setup. That's even before I started at this company. The company uses their local vendors to output the hardware deployment and with the software deployment, however, it's my understanding that it's been done in-house mostly.
What's my experience with pricing, setup cost, and licensing?
It's not a cheap solution. The maintenance specifically is quite expensive. I also find that it's more expensive than the higher tier products.
We've looked at buying into something like a vROPS or whatever they call it today. However, when you look at the cost and the benefits, although there is great benefit in the product, it's just never been a cost discussion that we've been able to entertain with management.
Similar to vSAN, we looked at that a couple of times. It's a great product and it has proven itself. It's brilliant. It's stable. However, as soon as you look at any peripheral products, it becomes quite expensive, as it's licensed per socket or per blade or per server or whatever.
What other advice do I have?
We're just customers.
We are a little behind the latest version, which I believe is 7.1. We're using 6.5 for the most part. We still have a little bit of a legacy in 5.5, however, that is just hardware related. It doesn't support the newer version. We trying to rectify that as soon as possible.
I would recommend the solution to other companies.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant senior en technologie de l'information at a tech services company with 1,001-5,000 employees
Integrates well with containers, easy to scale, and certificate management has improved
Pros and Cons
- "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
- "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
- "The HR proxy is actually a little bit tricky to install and setup."
- "The HR proxy is actually a little bit harder to install and setup than other VMware products."
What is our primary use case?
I use vSphere 7.0.1 for a few reasons. My primary use case is for my lab, as vSphere offers a great versatility to use VDI, containers, distributed Storage, and SDN on the same hardware. I also use vSphere for non-production tasks on Rasberry Pie 4, and it offers a great deal for working with Docker on cheap hardware with a single management interface, vSphere.
My lab is composed of three white-box servers with vSAN, a 10 gig network, a local SAN, and all storage with SSD to deliver fast VM.
I also have vRealize operating to monitor all the VMware components.
How has it helped my organization?
The new version of vSphere now integrates with containers and offers some new improvements inside vSAN, like file sharing. So, with VDI there is no need to add a VM to build a file server.
With containers, NSX is no longer mandatory and with the VMware operation manager, you can get an integrated monitored platform that can scale easily.
You will get both hands on the wheel because all of the products are fully interconnected.
vSphere 7 also adds better certificate management than before (less certificate) and vSAN is also improved in terms of the space management for reconstruction, so you will need less reserved space for this kind of operation.
What is most valuable?
VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass.
The integration of Tanzu inside the base version of vSphere, without the need to install NSX-T, is a great addition. Many IT people don't know NSX-T and NSX can cost a lot, so it could save a lot of money. However, you will not get the enhanced network function due to the lack of NSX-T.
The improvements to vSAN with a file server service is also a very valuable feature for many companies because they will be saving with the management of an NFS storage or a file server.
What needs improvement?
The HR proxy is actually a little bit harder to install and setup than other vmware products. So, direct integration with a vSphere distributed switch would be great addition, but you can bypass this setup if you chose an NSX-T switch.
The distributed switch, which is the networking part of vSphere, should have more functions. It should be like VMware NSX-T so that network management with VMware Tanzu will be better, although it is already good.
vSphere 7.0.1 is not available on ARM computers for production loads. I hope that it will become available soon so that we can run our production web server container on it, for example.
For how long have I used the solution?
I have been using VMware vSphere for a few months.
What do I think about the stability of the solution?
This product is very stable and reliable. Now certificate management is also improved, the new version of vsphere has only 2 or 3 certificates so it is easier to manage.
What do I think about the scalability of the solution?
vSpshere 7, like the previous version, is easy to scale up and down. vSAN is the same, and Tanzu as well. vSan need less space for is own management and it is integrating some features like a virtual witness node that improve the scalability. Other new functions inside vsan like file sharing is also a great addition for vsan scalability.
How are customer service and technical support?
I always get great support from VMware technical team.
Which solution did I use previously and why did I switch?
I did use the previous version of vSphere and I upgraded for the Tanzu support and VSAN improvement.
How was the initial setup?
The initial installation of vSphere 7 is straightforward. If you try the ARM version, it is a little more complex but just follow the step-by-step process and it will work.
For Tanzu, the HR proxy is more complex because you will need to do some network design. For vSAN, VMware gives you a great tool to set your solution up easily.
What about the implementation team?
I'm a VM expert so my level of expertise is great. My solution is an in-house one.
What was our ROI?
The ROI is very fast due to virtualization, perhaps a couple of months.
What's my experience with pricing, setup cost, and licensing?
vSphere 7.0.1 offers a lot more than the previous version. Container support is the last great addition for VMware and it is worth the money you spend on it.
Which other solutions did I evaluate?
I did not evaluate other container solutions. For storage, I also use FreeNAS.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a transportation company with 1-10 employees
An easy way of providing near-zero downtime services
Pros and Cons
- "An easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers."
- "VMware vSphere provides an easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers."
- "Monitoring information could always be improved."
- "However, it might not be the best solution in terms of the total cost of ownership, and maybe there are better solutions like Proxmox."
What is our primary use case?
Firstly, we use it to provide an infrastructure for a development environment. Secondly, we use it to provide services to end-users. A kind of clustered services, where underneath, there are plenty of virtual machines. Thirdly, these solutions were chosen because of the easy way of providing backups and zero downtime between accidents and issues.
What is most valuable?
VMware vSphere provides an easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers.
Mostly, we use a gap solution for PaaS and IaaS levels of solutions. We also use Kubernetes on the application layer and downtime to move to a different layer of workloads.
However, we still use plain virtual machine platform environments because we are leveraging just on-premise servers. We can't, or we don't want to fully move into clouds. That's why it's important for us to use a solution like VMware vSphere.
What needs improvement?
I'm not aware of every option that our solution provides, but I see mostly two things. Provide a better solution for hybrid clouds and migration to the cloud. That could be one thing. The second one is providing some integration with different solutions at the application level, such as Kubernetes.
There is always a problem that the application level solutions are not aware of lower levels of infrastructure, of architecture. Some bundled applications with a stack of new VMs with better templates, including the deployment of such things. Monitoring could also be improved.
For how long have I used the solution?
I have been using VMware vSphere for more than 10 years.
What do I think about the stability of the solution?
I think it's stable. We have encountered a major issue twice during the last four or five years. But it was not related only to vSphere but solutions like extensions to the software we use.
However, there was no downtime, there was some issue, but I would say that the solution is quite stable. We have been using it for a few years without any major incidents that I am aware of.
What do I think about the scalability of the solution?
To my knowledge, it's quite scalable and elastic in terms of providing bigger throughputs and managing higher volumes of requests at the end, but our cases currently are not like the biggest.
I think most of the solutions available right now are set up for the infrastructure. The hardware is enough for the performance level we want to have. It's enough, and if we wanted to improve it, there is space for that.
However, I can tell you that this solution was stable in my first project. Between 2010 and 2014, at a different company, the solution provided everything that I needed at that moment. There were no problems with scaling this solution.
However, we had problems with the hardware limits. We reached the limit, but it was quite good with vSphere solutions because even if we reached the point of having no hardware, like memory and computers, we managed to provide stable workloads for our customers. We gained the level of performance we wanted to have.
We were dealing with a complex situation dynamically, and the solution provided us with the tools, and the scalability was not an issue. However, we had problems with the hardware limits.
How are customer service and technical support?
The support could be better when it comes to opening and responding to a ticket. But it was within a reasonable time. However, I'm don't have direct contact with the support, and my team's not giving me information about any issues.
Which solution did I use previously and why did I switch?
My experience was with the public sector. That was rather complex from the start. In my previous experiences, if we wanted to use vSphere, that was after we tried some different techniques, and we had reached the limit of it or the complexity of the setup.
That's why we wanted to move to simplify it. The setup was immature, and we needed to provide better service for customers. That's why we choose to use vSphere. The complex one was the other option.
How was the initial setup?
The setup takes about one or two days or something in-between.
What's my experience with pricing, setup cost, and licensing?
VMware vSphere is a top enterprise solution, so we pay the price for a major product. We use vSphere because when we get the project, the customers were already using it. But currently, for example, if we have a new project and we are setting up our environment, and we have no constraints about the technology, like using vSphere, we rather go for Proxmox.
We are using it because it was already there before. The cost of migration, for example, is too high to move into different solutions, and the cost of keeping it is enough, and so we accept it.
Overall, I would like to have cheaper licensing costs and maybe a different policy for licensing. However, we don't see that as a big issue because we are paying for a good solution.
That's why I think it's a fair price. We are using it on the production side, and everything is good from our experience. That's why I would say that the cost isn't too high. However, it would always be nice if it was cheaper.
Which other solutions did I evaluate?
Proxmox is cost-effective and good. For example, if we have some projects where the hardware is provided by our customers, and we can use any technology we want.
Proxmox, in most cases, is good for creating some development and staging environment. Because it's cost-effective, we can afford to have a solution based on that technology.
In most cases, I know that it's not limiting us in terms of the operating systems we use, and my team is quite happy when using such solutions. But it's not the production solution that we use at the end. It's mostly temporary for a few months, and we are using it because of the cost and because there will be an easy way to deploy. We can start to use it and move our environment between the projects. It's quite easy and quite quick.
With different technologies like Grafana, we gain information from infrastructure and application-level from different sources, and we integrate it into a different solution.
However, monitoring information could always be improved. Integrating with the application level could be improved, and monitoring could also be extended to that. Providing us with a more complex and just a one-click solution for seeing everything, how the infrastructure and how integrations are behaving, and the levels of infrastructure and application services would be a nice solution to have.
What other advice do I have?
I think the decision needs to be made by the architects of the solution. They need to be aware of the cost of such solutions, their requirements, and the constraints of such technologies. From a technological point, it's always a good solution. However, it might not be the best solution in terms of the total cost of ownership, and maybe there are better solutions like Proxmox.
I would give VMware vSphere a solid eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Updated: April 2026
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