We are using VMware vSphere for our internal management systems. Additionally, we are running the Acronis backup solution, which is partly running on vSphere.
Administrator at self-employed
Useful management tools, scalable, and stable
Pros and Cons
- "VMware vSphere has useful tools for management and support."
- "The scalability of VMware vSphere has been very good for what we use it for."
- "We have had some problems setting up the monitoring with vSphere. The process could be simplified."
What is our primary use case?
What is most valuable?
VMware vSphere has useful tools for management and support.
What needs improvement?
We have had some problems setting up the monitoring with vSphere. The process could be simplified.
For how long have I used the solution?
I have been using VMware vSphere for approximately two years.
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What do I think about the stability of the solution?
VMware vSphere is stable.
What do I think about the scalability of the solution?
The scalability of VMware vSphere has been very good for what we use it for.
How are customer service and support?
I have not contacted the technical support personally but my colleagues have and it has been satisfactory.
What other advice do I have?
I rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software and Systems Engineer at SAMU.IT
Reliable, scalable, with good support and high availability
Pros and Cons
- "This solution's most valuable feature is its High Availability."
- "The support is good, but it's slow."
- "The only concern I have with VMware vSphere is that the level of support is inadequate."
What is our primary use case?
We are an IT company and VMware partners.
VMware vSphere is used for virtualization in all situations and for all businesses.
What is most valuable?
This solution's most valuable feature is its High Availability.
What needs improvement?
The only concern I have with VMware vSphere is that the level of support is inadequate. It's not very fast. The support is good, but it's slow.
When we need help, we require someone to answer the phone quickly.
For how long have I used the solution?
I've been selling VMware vSphere since it was launched.
What do I think about the stability of the solution?
We have no issues with the stability of VMware vSphere. It is very stable.
What do I think about the scalability of the solution?
VMware vSphere is a scalable product.
How are customer service and support?
Technical support is good but not very fast.
Which solution did I use previously and why did I switch?
We have customers who use Sangfor, as well as customers with VMware.
vSphere is used by all VMware customers.
How was the initial setup?
A small infrastructure installation can take up to eight hours.
The teams are always the same. We have five technicians, three of whom specialize in networking and virtualization, and one who is a management engineer.
What's my experience with pricing, setup cost, and licensing?
Our customers have the option of paying the licensing fee when they purchase the solution or renting it from us.
If a customer chooses to rent the solution, the customer pays us and we purchase the solution.
What other advice do I have?
The vSphere serves as the system's control center for managing virtual machines (VMs). VMware vSphere is present in all installations.
Our solutions are all deployed on-premises.
As a company, we advise, supply, and install products for our clients. We provide two solutions, one of which is Sangfor and the other is VMware.
As a reseller of vSphere, I would recommend this solution to anyone who is interested in using it.
I would rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
VMware vSphere
July 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
IT Operations Support at a energy/utilities company with 501-1,000 employees
Stable, simple to scale, simple to operate, and has helpful support
Pros and Cons
- "The virtualization this solution offers is very complete for the infrastructure."
- "The support for the latest version could be improved."
What is our primary use case?
We use VMware vSphere on our main computer systems and we are using the Center Configuration Manager from VMware for the solution as well as vCenter for replication.
What is most valuable?
The most valuable feature is the tech manager from the utilization.
The virtualization this solution offers is very complete for the infrastructure. It meets our requirements and our needs.
It is very easy to operate.
What needs improvement?
The support for the latest version could be improved.
For how long have I used the solution?
I have been working with VMware vSphere for ten years.
We began with version 4.0 and are now working with the most recent version.
What do I think about the stability of the solution?
VMware vSphere is a stable solution.
What do I think about the scalability of the solution?
VMware vSphere is a scalable product.
How are customer service and support?
Technical support from VMware is very comprehensive and helpful.
Which solution did I use previously and why did I switch?
We use several solutions such as Microsoft Azure, Oracle, and we use VMware for our infrastructure.
We also have another solution for disaster recovery.
We used Microsoft Azure for testing with the model phone credit. It was for testing only.
What's my experience with pricing, setup cost, and licensing?
In my opinion, the price is not cheap, nor it is expensive. It's average.
Which other solutions did I evaluate?
Currently, we are starting on study for implementing the software design network, and I am evaluating options because I want to know the latest information about the products.
We are also evaluating NSX to implement it in the future.
What other advice do I have?
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
General manager at a comms service provider with 501-1,000 employees
Scalable and easy to set up with good stability
Pros and Cons
- "The installation process is very straightforward."
- "We haven't had any issues with stability."
- "The solution should offer more integration capabilities."
What is our primary use case?
We primarily use the product for server virtualization. We have multiple VMs for different environments for our business needs.
What is most valuable?
The solution is scalable.
We haven't had any issues with stability.
The installation process is very straightforward.
What needs improvement?
The solution should offer more integration capabilities.
For how long have I used the solution?
I've been using the solution for four or five years at this point.
What do I think about the stability of the solution?
The solution seems to be stable. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
You can scale the solution very well if you need to. It's not a problem at all.
How are customer service and technical support?
As I am not directly involved with the product, I've never had to reach out to technical support to troubleshoot any issues. Therefore, I cannot speak to how helpful or responsive they are.
How was the initial setup?
We have found the solution to be straightforward. It's pretty simple and not overly complex.
A different team handled the setup and deployment. I can't say exactly how long it took to get everything up and running.
We have some engineers that can handle the deployment and maintenance aspects of the product.
What's my experience with pricing, setup cost, and licensing?
While I'm sure we are paying some sort of licensing fee, I cannot speak to any exact details. That's handled by management and is not something that I have to deal with directly.
Which other solutions did I evaluate?
I am not familiar with the company looking at or evaluating other solutions.
What other advice do I have?
We're end-users and customers.
I'm not sure which version of the solution we're currently on. I don't manage that aspect of it.
Overall, I would rate the solution at an eight out of ten. We've mostly been very happy with its capabilities.
I would recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a energy/utilities company with 1,001-5,000 employees
Feature-rich, stable, scalable, easy to install, and has good technical support
Pros and Cons
- "The roadmap for the product itself covers all of the features that we are looking for."
- "It is user-friendly, easy to deploy, and easy to maintain."
- "It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety."
What is most valuable?
It is user-friendly, easy to deploy, and easy to maintain.
The roadmap for the product itself covers all of the features that we are looking for.
It has what we need.
What needs improvement?
There are many add-on modules for it.
It would be great if VMware could have a consolidated way of delivering this as software rather than pieces and several add-ons so that you could enjoy the product in its entirety.
There are many add-ons that you have to plugin to enjoy the feature or experience the full power of it.
For how long have I used the solution?
I have been using VMware vSphere for more than five years.
What do I think about the stability of the solution?
VMware vSphere is a stable product.
What do I think about the scalability of the solution?
It is very scalable.
How are customer service and technical support?
They were very helpful in resolving the issue that we had.
How was the initial setup?
The initial setup is easy.
What other advice do I have?
I would recommend this solution to others. It is considered to be a leader within the industry.
I would rate VMware vShpere an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at a healthcare company with 201-500 employees
User-friendly, easy to manage, and straightforward installation
Pros and Cons
- "The solution is user-friendly. It is easy to convert, create, and manage systems."
- "We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems."
- "On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities."
What is our primary use case?
We have implemented VMware vSphere a lot which is used for Server Virtualization. It has reduced the number of equipment that we need to use in the data centers servers, such as HP, IBM, Dell, and many others. We can use this solution for many use cases, even storage.
How has it helped my organization?
We have been able to reduce the amount of time between implementations and the number of systems needed which has allowed us to focus that time somewhere in our organization.
What is most valuable?
The solution is user-friendly. It is easy to convert, create, and manage systems.
What needs improvement?
On the older version of VMware vSphere, possibly version four, we had a feature that allowed us to backup Ziploc machines. It has not been available in the newer version such as six or seven. I have been looking for another solution to accomplish the backups but they should bring back this plugin-type tool to allow older backup capabilities.
For how long have I used the solution?
I have been using this solution for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
Which solution did I use previously and why did I switch?
We use Microsoft Hyper-V.
How was the initial setup?
The installation is straightforward.
I have recently implemented version seven and I am monitoring the differences from five to seven.
What about the implementation team?
We have found sometimes when we have some instability it is difficult to get support for the specific issue.
What was our ROI?
We have saved money from reducing the number of systems needed, the time it takes for someone to do implementations, and the electricity used for the systems.
What other advice do I have?
My advice to those wanting to implement the solution is to make sure they read and know exactly what the solution does, and if there were updates from the previous version they have used, understand the changes before implementing.
I rate VMware vSphere a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Virtualization Engineer at a government with 51-200 employees
A highly available cloud computing virtualization platform with a useful resource distribution feature
Pros and Cons
- "I like the capability of vMotion, DRS, high availability, and resource distribution."
- "It's something you can rely on; it's very robust and doesn't break if you implement it correctly, and it actually gives you peace of mind."
- "The price could be better. The licensing is definitely expensive and tech support is sometimes frustrating."
What is our primary use case?
I use VMware vSphere as a regular VM for different workloads and different configurations.
What is most valuable?
I like the capability of vMotion, DRS, high availability, and resource distribution.
What needs improvement?
The price could be better. The licensing is definitely expensive and tech support is sometimes frustrating.
For how long have I used the solution?
I have been using VMware vSphere for 15 or 16 years.
What do I think about the stability of the solution?
VMware vSphere is a robust and stable product. It doesn't break that often.
How are customer service and technical support?
Technical support is sometimes frustrating. Lately, we have been dealing with some tech support on SRM and they are not able to solve it.
How was the initial setup?
The initial setup is straightforward. Once you have some understanding, it's straightforward.
What's my experience with pricing, setup cost, and licensing?
The price could be better. The license is definitely expensive.
What other advice do I have?
I don't find anything that I think it would be a bottleneck or any challenge. I've been using it for so many years. It's a robust product, and I don't see anything lacking. I would advise potential users to go for it. It's something you can rely on. It's very robust and doesn't break if you implement it correctly. It actually gives you peace of mind.
On a scale from one to ten, I would give VMware vSphere an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Administrator at a financial services firm with 1,001-5,000 employees
Is user friendly, stable, and scalable
Pros and Cons
- "VMware vSphere is user friendly, and it is scalable and stable, which are very important attributes for us."
- "VMware vSphere needs to increase the datastore volume."
- "The installation is a little bit complex."
What is most valuable?
VMware vSphere is user friendly. It is scalable and stable, which are very important attributes for us.
What needs improvement?
The installation is a little bit complex.
VMware vSphere needs to increase the datastore volume.
For how long have I used the solution?
I've been using it for 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
How was the initial setup?
The installation is not overly complex. The integration project took two months, and the upgrade to version 6.7 took a lot of time.
For deployment and maintenance, you need a team of three or four admins and engineers.
What about the implementation team?
We worked with an integrator.
Which other solutions did I evaluate?
We evaluated Hyper-V.
What other advice do I have?
I would recommend this solution and rate it at ten on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Good virtualization and optimization in an easy to use solution
Pros and Cons
- "I particularly like the virtualization and the ability of the solution to optimize and deliver an automated and orchestrated cloud platform on-prem."
- "Higher cost than other similar solutions."
- "If you're converting from any other virtualization system to VMware, you will note that the price is significantly higher."
What is our primary use case?
We deliver this solution to our customers and we partner with the vendor. I'm a senior infrastructure solution specialist.
What is most valuable?
This is a straightforward solution, there's not much troubleshooting required and the work around it is quite simple. I particularly like the virtualization and the ability of the solution to optimize and deliver an automated and orchestrated cloud platform on-prem. They regularly surprise us with great features developed by a very, very sharp R&D team that delivers up-to-date technology with more features and more valuable ideas to enhance and automate the platform with data center.
What needs improvement?
If you're converting from any other virtualization system to VMware, you will note that the price is significantly higher.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the scalability of the solution?
The solution is scalable to an unlimited number of hosts.
How are customer service and technical support?
Technical support is very helpful. They don't deliver the troubleshooting directly, but they understand and collect the logs and provide the procedure to follow in order to reach a solution.
How was the initial setup?
The initial setup is straightforward. VMware is a very, very easy system to implement and to administer, as long as you have at least some sort of experience. You don't need to be an expert but those who have a high-level knowledge of VMware can manage and deliver the crucial tasks.
What's my experience with pricing, setup cost, and licensing?
There are different licensing costs depending on whether you're using the standard or enterprise solution. A socket in the standard solution might cost $1,000 whereas it would cost $4,000 for the enterprise socket.
What other advice do I have?
I rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Infrastructure Specialist at a manufacturing company with 1,001-5,000 employees
A cloud computing virtualization platform that's pretty stable
Pros and Cons
- "It's a very useful solution. It's easy to set up, and it's pretty stable."
- "It could be more scalable."
What is our primary use case?
We use VMware vSphere for virtualization, especially server virtualization.
What is most valuable?
It's a very useful solution. It's easy to set up, and it's pretty stable.
What needs improvement?
It could be more scalable.
For how long have I used the solution?
I have been using VMware vSphere for about ten years.
What do I think about the stability of the solution?
VMware vSphere is pretty stable.
What do I think about the scalability of the solution?
VMware vSphere can be scalable. We can scale it as much as we want, but it could be more scalable.
How was the initial setup?
The initial setup is pretty good. It took us about an hour to implement this solution.
What about the implementation team?
We implemented VMware vSphere. We need about two people to set up and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We pay for our license.
What other advice do I have?
I would recommend this solution to new users.
On a scale from one to ten, I would give VMware vSphere a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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