We use VMware vSphere for virtualization and to deliver VDI.
IT Infrastructure Manager at a financial services firm with 10,001+ employees
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
- "I think that the solution is perfect. It's the best on the market."
- "Technically speaking, there is nothing that I don't like."
- "Response time could be improved."
- "I don't like the price because it's too expensive."
What is our primary use case?
How has it helped my organization?
The vSphere plataform allow us to consolidate our datacenter and give us more availability.
What is most valuable?
The most valuable features are the vCenter, and SRM.
Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.
I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.
What needs improvement?
I don't think that the solution must be improved.
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VMware vSphere
July 2026
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For how long have I used the solution?
I have been using VMware vSphere since 2007.
We have the latest version and 6.7. 6.5, and 6.0.
What do I think about the stability of the solution?
It's stable, we have not had any issues with stability.
We have 100,000 employees in our organization.
What do I think about the scalability of the solution?
it's very scalable. It's easy to scale.
How are customer service and support?
I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.
Response time could be improved.
Which solution did I use previously and why did I switch?
Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.
How was the initial setup?
The initial setup is straightforward. It's easy.
It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.
It may take more time for testing and implementation.
Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.
What about the implementation team?
The implementation were with VMware consultant team.
What's my experience with pricing, setup cost, and licensing?
I don't like the price because it's too expensive.
Which other solutions did I evaluate?
No, I evaluated just vSphere and Hyper-V.
What other advice do I have?
It's important to contract a good level of support from VMware.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Highly reliable with great support
Pros and Cons
- "Very reliable with a great community."
- "The solution is highly reliable and suits our needs - it's highly popular."
- "Pricing is starting to get a little high-end."
- "I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up."
What is our primary use case?
Our primary use case of this solution is for server consolidation and high availability. We are customers of VMware and I'm a senior systems engineer.
What is most valuable?
The solution is highly reliable and suits our needs - it's highly popular. Support and the overall community are great. You can find a solution to any issues you have.
What needs improvement?
I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up. Everything with VMware is very modularized and you can't just buy one piece and be done with it.
In my opinion, they would be wise to include a high availability out of the box type set up and not just for cloud, but site to site.
For how long have I used the solution?
I've been using this solution for close to 15 years.
How are customer service and technical support?
Technical support is excellent. They stay on the line and track down the problem. Usually it's on the first call. I have had some complex issues that took a day or two to resolve but for the most part, they're resolved in the first call.
How was the initial setup?
For the most part, the initial setup is pretty straightforward. If you start getting into the more complex setups, it can get more complex. For most use cases, it's just stick the disk in, let it run, and it sets most of itself up. It's almost out of the box ready.
What's my experience with pricing, setup cost, and licensing?
As far as I know, there is a standard licensing fee. It all depends on the options that you choose and what you need for each business. Every company that I've worked for has had a different pricing model and a different set of use cases. So pricing can range anywhere from $700-$800 per server core, all the way up $2,000-$3,000 per core.
What other advice do I have?
It's important to do your homework and make sure that it's the right solution for you. It's the same with anything, there are other options out there and you need to figure out what fits your business use case at the time.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
VMware vSphere
July 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
Head of Infrastructure at CLM Software
Benchmark of the visualization market and the go-to choice for about every customer that we deal with.
Pros and Cons
- "VMware vSphere is the benchmark of the visualization market and the go-to choice for about every customer that we deal with."
- "It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere."
What is our primary use case?
Most use cases are here in Brazil. The company is moving to vSphere after exchanging from a legacy platform. Most of our clients have not previously considered digitalization. Now, they look up KVM solutions for DevOps, the Zain app, and Zain desktops for desktop visualization. For some clients, these alternatives may seem more enticing. We did a vSphere implementation for a customer in the last 12 months. I think it was version 6.5.3. We used it for a retail company. We also cater to small to medium-sized companies in the US market. I estimate about a hundred people use vSphere.
How has it helped my organization?
Visualizing infrastructure is a very important aspect of what we do. VMware vSphere is the benchmark of the visualization market. It's the go-to choice for about every customer that we deal with.
What is most valuable?
As we are a service partner, I think the most valuable feature vSphere has is the ability to visualize infrastructure. Other similar software does not have this capability.
What needs improvement?
The visualization market is likely going to adopt more features in the network aspect of the typical data center. It would be useful to have features like micro-segmentation, changing the mix as well as part of vSphere. This is not currently provided and to achieve this, you need the VMware NSX product, which is a different product with its own license. I think some sort of migration tool could be introduced to migrate to the cloud. It should include integrations with a hooked cloud environment, or on-prem and even between clusters. For example, sometimes I need to migrate a VM from a vSphere environment to a hooked cloud environment.
For how long have I used the solution?
I have worked with vSphere for some years. My company has had a contract with Lenovo for about a year and a half. I am an IT professional. I work with VMware vSphere for our customers.
We are a value-added distributor for some partners like Lenovo. We re-sell vSphere as an end product. We are VMware partners.
What do I think about the stability of the solution?
vSphere is very stable.
What do I think about the scalability of the solution?
It is very scalable as it is the visualization benchmark.
How are customer service and technical support?
I don't remember engaging technical support for vSphere. I have not required support thus far for the product. The documentation is very good.
How was the initial setup?
I had some issues with this installation, but not from the vSphere angle. We have to watch compatibility measures between the hardware we are using and other software. It's not a problem with vSphere itself. It's the basic compatibility that we must follow.
What's my experience with pricing, setup cost, and licensing?
The license growth of vSphere depends on the growth of the visual environment and the addition of more hosts.
Which other solutions did I evaluate?
Although vSphere is still a very useful option for visualization, some clients are trying alternative DevOps solutions for less critical sites. However, they use vSphere as an option for visualization in production.
What other advice do I have?
Just follow the documentation. It's very useful and informative. Before you implement, check the licensing, to see if the license is okay and the compatibility metrics are okay. I would rate VMware vSphere 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Server Engineer at a retailer with 10,001+ employees
Good high availability, easy to scale, and pretty stable overall
Pros and Cons
- "The solution has high availability."
- "Overall, by and large, VMware is very stable."
- "The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better."
What is our primary use case?
We primarily use the solution for everything Microsoft-related for the most part. I would say our visualization platform is about 99.5% of all our workload from a Microsoft point of view
What is most valuable?
The solution has high availability.
The on the fly changing of the resources on a VM is very helpful.
You've got the underlying capacity, that's greater than what the actual server has, and therefore you have the ability to do on the fly add capacity. I would say that's by far the thing we use the most.
The VRS, to a lesser degree, is also quite useful to us. It does work in the environment.
The solution is very good from a recoverability point of view. Everything can be stored much easier on a virtual server than on a physical box.
What needs improvement?
The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better.
We use HP hardware. The biggest thing is the firmware upgrades and other items at the backend. You have to take down the system. It's an in-memory database and that can sometimes cause issues. If you have to do firmware upgrades, it's organizing downtime and all sorts of things, which normally in a VMS space isn't an issue. They have embedded some of this in 7.1, however, I haven't tested it or seen it in action as yet.
That said, one of the problems is that when we're sort of behind big memory servers and the databases in them if you migrate it, it potentially breaks the system off. That's a big pain point that the firmware management of the underlying hardware should handle. VMware doesn't really cater to it, however, Nutanix to some degree does cater for. It gets pretty expensive, however.
We are always sort of one or two versions behind. We never test the latest version. I would say for me personally, the management aspect with large memory and in-memory databases for the motions and stuff like that is what it needs. That's one of the key things that I need really, from a support perspective. That's caused a number of issues already.
You do get something called host profiles, which they've also improved slightly, however, I still think it's a bit clunky in terms of the way you can manage it. They can produce something to improve that aspect slightly.
For how long have I used the solution?
I've been using the solution for more than 12 years. It's been over a decade at this point.
What do I think about the stability of the solution?
The solution is mostly stable.
We've had issues, however, if you think about it, it's quite complex if you look at stuff like a three-tier architecture with different stories, subsystems, and things like that. It's not really VMware if it's unstable perhaps.
VMware itself isn't necessarily unstable, however, they might present as a VM-ware issue due to the fact of the storage latency or a driver issue. We did a firmware update and VMware itself I think is quite stable. Every now and again, there's an issue that creeps in, however, it's because we use different vendors for storage and a different vendor for computing. Overall, by and large, VMware is very stable.
What do I think about the scalability of the solution?
From the way we set it up, it is relatively easy to scale as long as you've got the planning in place for where you're going to. We use something called blade technology, and that is relatively easy to scale.
There's a total of ten people that are actually on the solution at any given time.
How are customer service and technical support?
I've used technical support a couple of times. I'm quite happy with it. We've got an agreement with HP. We offer our support via HP or via Data Centrix with HP. Durin the couple of times I've used it has been quite fast and thorough.
Which solution did I use previously and why did I switch?
I've never used a different solution. I started using VMware or VMware server, about 20 years ago. vSphere ESX is probably the first visualization tool I've used. Subsequently, yes, we've tested one or two other options, for example, Hyper-V and what used to be called Acropolis. We've also used Oracle VM. However, for production and for everything else we've done, we pretty much speak to VMware. It's tried and tested and we're quite happy with the stability. Therefore, we stick with it.
How was the initial setup?
If all your hardware requirements are met, it is a relatively simple implementation. However, you have to have the boxes ticked in terms of connectivity, capacity, and all that sort of stuff. The actual VMware part of it is not the biggest complication of everything now.
We handle maintenance ourselves. My team consists of five people, and of those, only one of them really works on the maintenance of the hardware and the software. It doesn't take a lot of personnel.
What about the implementation team?
Initially, we did use a vendor for the initial setup. That's even before I started at this company. The company uses their local vendors to output the hardware deployment and with the software deployment, however, it's my understanding that it's been done in-house mostly.
What's my experience with pricing, setup cost, and licensing?
It's not a cheap solution. The maintenance specifically is quite expensive. I also find that it's more expensive than the higher tier products.
We've looked at buying into something like a vROPS or whatever they call it today. However, when you look at the cost and the benefits, although there is great benefit in the product, it's just never been a cost discussion that we've been able to entertain with management.
Similar to vSAN, we looked at that a couple of times. It's a great product and it has proven itself. It's brilliant. It's stable. However, as soon as you look at any peripheral products, it becomes quite expensive, as it's licensed per socket or per blade or per server or whatever.
What other advice do I have?
We're just customers.
We are a little behind the latest version, which I believe is 7.1. We're using 6.5 for the most part. We still have a little bit of a legacy in 5.5, however, that is just hardware related. It doesn't support the newer version. We trying to rectify that as soon as possible.
I would recommend the solution to other companies.
Overall, I would rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant senior en technologie de l'information at a tech services company with 1,001-5,000 employees
Integrates well with containers, easy to scale, and certificate management has improved
Pros and Cons
- "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
- "The HR proxy is actually a little bit harder to install and setup than other VMware products."
What is our primary use case?
I use vSphere 7.0.1 for a few reasons. My primary use case is for my lab, as vSphere offers a great versatility to use VDI, containers, distributed Storage, and SDN on the same hardware. I also use vSphere for non-production tasks on Rasberry Pie 4, and it offers a great deal for working with Docker on cheap hardware with a single management interface, vSphere.
My lab is composed of three white-box servers with vSAN, a 10 gig network, a local SAN, and all storage with SSD to deliver fast VM.
I also have vRealize operating to monitor all the VMware components.
How has it helped my organization?
The new version of vSphere now integrates with containers and offers some new improvements inside vSAN, like file sharing. So, with VDI there is no need to add a VM to build a file server.
With containers, NSX is no longer mandatory and with the VMware operation manager, you can get an integrated monitored platform that can scale easily.
You will get both hands on the wheel because all of the products are fully interconnected.
vSphere 7 also adds better certificate management than before (less certificate) and vSAN is also improved in terms of the space management for reconstruction, so you will need less reserved space for this kind of operation.
What is most valuable?
VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass.
The integration of Tanzu inside the base version of vSphere, without the need to install NSX-T, is a great addition. Many IT people don't know NSX-T and NSX can cost a lot, so it could save a lot of money. However, you will not get the enhanced network function due to the lack of NSX-T.
The improvements to vSAN with a file server service is also a very valuable feature for many companies because they will be saving with the management of an NFS storage or a file server.
What needs improvement?
The HR proxy is actually a little bit harder to install and setup than other vmware products. So, direct integration with a vSphere distributed switch would be great addition, but you can bypass this setup if you chose an NSX-T switch.
The distributed switch, which is the networking part of vSphere, should have more functions. It should be like VMware NSX-T so that network management with VMware Tanzu will be better, although it is already good.
vSphere 7.0.1 is not available on ARM computers for production loads. I hope that it will become available soon so that we can run our production web server container on it, for example.
For how long have I used the solution?
I have been using VMware vSphere for a few months.
What do I think about the stability of the solution?
This product is very stable and reliable. Now certificate management is also improved, the new version of vsphere has only 2 or 3 certificates so it is easier to manage.
What do I think about the scalability of the solution?
vSpshere 7, like the previous version, is easy to scale up and down. vSAN is the same, and Tanzu as well. vSan need less space for is own management and it is integrating some features like a virtual witness node that improve the scalability. Other new functions inside vsan like file sharing is also a great addition for vsan scalability.
How are customer service and technical support?
I always get great support from VMware technical team.
Which solution did I use previously and why did I switch?
I did use the previous version of vSphere and I upgraded for the Tanzu support and VSAN improvement.
How was the initial setup?
The initial installation of vSphere 7 is straightforward. If you try the ARM version, it is a little more complex but just follow the step-by-step process and it will work.
For Tanzu, the HR proxy is more complex because you will need to do some network design. For vSAN, VMware gives you a great tool to set your solution up easily.
What about the implementation team?
I'm a VM expert so my level of expertise is great. My solution is an in-house one.
What was our ROI?
The ROI is very fast due to virtualization, perhaps a couple of months.
What's my experience with pricing, setup cost, and licensing?
vSphere 7.0.1 offers a lot more than the previous version. Container support is the last great addition for VMware and it is worth the money you spend on it.
Which other solutions did I evaluate?
I did not evaluate other container solutions. For storage, I also use FreeNAS.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assitant Director - IT at a university with 1,001-5,000 employees
Makes it easy to create virtual machines and very stable but could be more user-friendly
Pros and Cons
- "It's not a particular feature, really, however, I can say that the solution is just easy to maintain, and makes it easy to backup all those VMs. We can easily save our data and we can deploy VM machines very fast and create the delivery of the server in a pretty simple, dynamic way."
- "The solution could be a bit more user-friendly."
What is our primary use case?
I'm always sort of working with the servers, therefore, whenever there is a requirement for a different kind of server, I deal with it. For example, one of my departments asked me to provide one server where they can store some files. Instead of getting a full physical server, we created some virtual machines on vSphere and gave it to the department so they could store their data there. That is one where we are using the server. Sometimes we buy software from outside, and there are specific requirements on hardware - for example, X amount much of RAM is required, Y amount of CPU is required, etc., so we try to use the vSphere to create the virtual machines for that.
What is most valuable?
It's not a particular feature, really, however, I can say that the solution is just easy to maintain, and makes it easy to backup all those VMs. We can easily save our data and we can deploy VM machines very fast and create the delivery of the server in a pretty simple, dynamic way.
Our company has very limited requirements. We just create VMs and deploy VMs on the machine and give the users access. It's solving our problems perfectly. I'm not using any advanced features right now, however, it is sufficient.
It's very simple and I really like it overall.
What needs improvement?
I can't think of any features that are missing. I'm not really using any advanced options and don't have complex requirements.
The solution could be a bit more user-friendly.
For how long have I used the solution?
I've been using the solution for eight years now. It's been quite a while.
What do I think about the stability of the solution?
The solution is very stable. We've never had any issues. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale. If a company needs to expand it out, they can do so with relative ease.
There are four or five users that work directly with the solution, however, we have it deployed to many departments, so it's used quite a bit in the company. We have about 10-20 servers that are running on the machines.
Right now, we're happy with it, however, we may move to a different product that is even more scalable in the future, That's yet to be decided.
How are customer service and technical support?
I've dealt with technical support in the past. Whenever we've logged a ticket, it's resolved very well. Everyone is quite knowledgeable, and whenever there is a requirement to follow a query, their tech team resolves those queries very efficiently and our problems were always resolved. We're pretty satisfied with their level of service.
Which solution did I use previously and why did I switch?
We didn't previously use a different product.
We're considering moving to a different product in the future that could potentially scale even better than this. The reason we haven't moved yet is the fact that it's not easy for us to deploy and migrate all the machines from VMware to any other product.
How was the initial setup?
We didn't actually handle the installation, and therefore I can't really talk about the process, as I wasn't involved directly.
The company that we bought had installed the vSphere for us and that server is still running from last year. We haven't touched it.
What about the implementation team?
The solution was actually installed by the company that we ended up buying, and therefore we didn't directly handle any aspect of the implementation.
What's my experience with pricing, setup cost, and licensing?
We have the licensing for the solution and the perpetual license which we have allows us to choose whether we want a support license separate or not. It's not an overly expensive solution. The pricing is average.
Which other solutions did I evaluate?
We're currently in the process of evaluating other options on the market to see if there are open-source options that could work for us or products that scale even better than vSphere.
What other advice do I have?
We're just a customer. We don't have a business relationship with vSphere.
We aren't using the latest version of the solution. The near version is sufficient for us and it's solving our requirements.
Overall, I'd rate the solution seven out of ten.
While I would recommend it due to the fact that it's solving my problems, I am evaluating other products that may be better. There may be an open-source option that could also work for us. That said, this product is great in that we are using it hassle-free.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a manufacturing company with 201-500 employees
Stable with an easy initial setup and good VMotion features
Pros and Cons
- "The initial setup is easy."
- "The VMotion feature is the solution's most valuable aspect."
- "The container management could be improved. It's far from perfect right now."
- "On the cost, right now, they pretty much are the most expensive solution on the market."
What is our primary use case?
We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.
What is most valuable?
The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.
The initial setup is easy.
What needs improvement?
The container management could be improved. It's far from perfect right now.
For how long have I used the solution?
I've been using the solution for the last eight years. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.
What do I think about the scalability of the solution?
The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.
How are customer service and technical support?
It's been too long since I've contacted them, so I don't have any meaningful comment on this.
How was the initial setup?
The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.
In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.
What's my experience with pricing, setup cost, and licensing?
Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket.
This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.
What other advice do I have?
We don't have a business relationship with the product. We're just customers.
If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.
Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at a tech services company with 201-500 employees
An easy-to-use and stable solution that can reduce the manual cost of your infrastructure
Pros and Cons
- "It is very easy to use and very stable."
- "I would definitely recommend this solution to others."
- "The cost can be better."
- "Their support could definitely be better. They can put more experienced and more intelligent people on support."
What is our primary use case?
We have co-located our servers in different data centers, and these co-located servers are in a cluster. For storage, we are using vSAN, and for compute, we are using vSphere 6.7. We will be upgrading to version 7 in due course.
What is most valuable?
It is very easy to use and very stable.
What needs improvement?
The cost can be better.
For how long have I used the solution?
I have been using this solution for almost eight to nine years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. You can use a cluster with 216 nodes. I believe it can be scaled much more.
We use vSphere to create virtual machines and give them to our customers. Most of the applications are on it, so we have around 8,000 to 10,000 users on five different clusters. In terms of our plans to use this product in the future, we are currently thinking about whether to continue using this solution or not.
How are customer service and technical support?
Their support could definitely be better. They can put more experienced and more intelligent people on support. I would rate them a seven out of ten.
How was the initial setup?
I won't say it is straightforward, but it is also not complex. If the hardware and net securities are there and you have the hardware configuration, then the installation takes 24 to 48 hours.
What about the implementation team?
We have a team of infrastructure users who are experts in VMware. They do the installation. Two persons can do the deployment.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would definitely recommend this solution to others. It is a very good product. It is very stable, so your infrastructure uptime can be better. The manual cost of your infrastructure can be less if you use vSphere.
I would rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Enterprise Architect at ThinkON
Has kept our business running with very little downtime and our clusters balanced with DRS/HA
Pros and Cons
- "We are able to patch our hosts during production hours with the ability to keep services running."
- "Get the HTML5 client to 100% parity to replace the Flash client."
What is our primary use case?
vSphere 8.0 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.
How has it helped my organization?
Has kept our business running with very little downtime and our clusters balanced with DRS/HA. We are able to patch our hosts during production hours with the ability to keep services running. It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.
What is most valuable?
vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly. Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts. Also having Update Manager now as well it makes the move to VCSA that much better. SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way. DRS and HA have kept our cluster stable and VMs running optimally. With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.
What needs improvement?
Get the HTML5 client to 100% parity to replace the Flash client. When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial releases.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.
What do I think about the scalability of the solution?
There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.
How are customer service and support?
Technical Support has been good but better communication at times could help improve it even more.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
No other solution has been used.
How was the initial setup?
It was simple and straightforward as we have upgraded as versions have come out. 8.0 will be our last upgrade as it will be a hardware refresh next.
What about the implementation team?
In-house implementation as we have VMware certified users.
What was our ROI?
Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.
What's my experience with pricing, setup cost, and licensing?
VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS. Ensure you get the right licensing for the feature sets you want within the product and research what those are. Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.
Which other solutions did I evaluate?
No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.
What other advice do I have?
vSphere 8.0 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
- "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
- "The solution’s pricing is too high and could be improved."
What is most valuable?
Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.
What needs improvement?
The solution’s pricing is too high and could be improved.
For how long have I used the solution?
I have been working with VMware vSphere for more than five years.
What do I think about the stability of the solution?
VMware vSphere is a very stable solution.
What do I think about the scalability of the solution?
VMware vSphere is a scalable solution.
How are customer service and support?
The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution’s initial setup is easy.
What about the implementation team?
VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.
What's my experience with pricing, setup cost, and licensing?
The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.
What other advice do I have?
Overall, I rate VMware vSphere an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: July 2026
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Great review on vSphere.