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Fritz RichardQuiras - PeerSpot reviewer
Cyber Security Engineer at a tech vendor with 5,001-10,000 employees
Real User
Aug 28, 2023
Offers a suite of software components for virtualization including ESXi, vCenter Server, and other software
Pros and Cons
  • "The emphasis isn't specifically on a particular feature, but rather on the ease of use. For instance, when building a test lab or setting up an entire environment from scratch, VMware products are notably more user-friendly compared to alternatives like Nutanix. I've had prior experience with Nutanix. From my personal perspective, I found it easier to adapt to using VMware than when I started using Dynamics. This ease of use is a strong point. It's largely about how straightforward it is to navigate through VMware's user interface. In contrast, with Nutanix, there's a need to delve into smaller configurations and navigate vendor-specific settings. VMware, on the other hand, offers a more accessible management page. This difference primarily centres around usability and the overall user-friendliness of the interface."
  • "Given that I've been using version seven, it seems that some of the bugs I faced during that version have already been addressed in subsequent updates. Although I haven't personally tested them yet, it appears that these issues have been resolved. In version seven, there was a problem with the network interface not responding due to certain configurations not being properly filtered. However, in version eight, this requirement has been minimized, so the mentioned bug is less likely to occur. Instead of solely addressing these fixes in newer versions, it might be beneficial for them to consider applying these improvements to the older versions as well. This approach could prevent users from feeling compelled to upgrade to version eight solely to avoid encountering the issue, and instead provide updates for version seven users."

What is our primary use case?

The focus is more on simulating various PM (Performance Management) products. This involves tasks like identifying bugs or testing new updates.

As for the workflow, it primarily revolves around working remotely due to the pandemic. Unlike having a physical lab where reconfiguration is feasible, I have taken advantage of VMware solutions, including VMware vSphere and related products. I have adapted them to match the specific configurations.

What is most valuable?

The emphasis isn't specifically on a particular feature, but rather on the ease of use. For instance, when building a test lab or setting up an entire environment from scratch, VMware products are notably more user-friendly compared to alternatives like Nutanix. I've had prior experience with Nutanix.

From my personal perspective, I found it easier to adapt to using VMware than when I started using Dynamics. This ease of use is a strong point. It's largely about how straightforward it is to navigate through VMware's user interface. In contrast, with Nutanix, there's a need to delve into smaller configurations and navigate vendor-specific settings. VMware, on the other hand, offers a more accessible management page. This difference primarily centres around usability and the overall user-friendliness of the interface.

What needs improvement?

Given that I've been using version seven, it seems that some of the bugs I faced during that version have already been addressed in subsequent updates. Although I haven't personally tested them yet, it appears that these issues have been resolved. In version seven, there was a problem with the network interface not responding due to certain configurations not being properly filtered. However, in version eight, this requirement has been minimized, so the mentioned bug is less likely to occur. Instead of solely addressing these fixes in newer versions, it might be beneficial for them to consider applying these improvements to the older versions as well. This approach could prevent users from feeling compelled to upgrade to version eight solely to avoid encountering the issue, and instead provide updates for version seven users.

For how long have I used the solution?

I have been using VMware vSphere for sometime.

Buyer's Guide
VMware vSphere
January 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The case of scalability of this solution is easy in a hybrid setup so I would rate it nine out of ten. 

How are customer service and support?

I lack substantial experience with technical support, as my past interactions mainly pertained to license-related matters. When it comes to addressing actual technical issues, I haven't had the opportunity to gain significant experience yet.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup eight or nine out of ten because of its easy navigation and setup.The deployment takes almost half an hour. Essentially, having the network configuration prepared is crucial, as it often represents the most time-consuming aspect when setting up an environment, whether it's on-premises, in the cloud, or anywhere else. Once the network configuration is in place, the process becomes smoother and more straightforward.

What's my experience with pricing, setup cost, and licensing?

It's a common trend as many progressive IT firms are transitioning towards cloud or virtual environments due to factors like pricing, SMAX, and VMatter. In this regard, I would rate VMware as moderately satisfactory. I would rate it seven out of ten.

What other advice do I have?


In fact, individuals can explore these solutions firsthand since nearly all virtual environment products offer trial periods. For instance, I personally experimented with alternative virtual environments before ultimately opting for VMware. I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Zahid Eshaque - PeerSpot reviewer
Managing Director at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Mar 22, 2024
Saves cost and provides high availability, but it is inefficient and expensive
Pros and Cons
  • "The solution saves cost."
  • "The solution is slower than other tools."

What is our primary use case?

Our clients use the product for virtualization. Some of our internal divisions also use the product for virtualization.

What is most valuable?

The solution saves cost. We can run seven to eight different applications on it. SDDC is the best feature. The data center replication features and high availability are valuable to us. We use the product because of its HA. The HA solution is more comprehensive.

What needs improvement?

VMware is not efficient. The solution is slower than other tools. We can run applications on other platforms whose VMs are faster than VMware’s. We can also run bare metal on physical servers, but it will be very expensive compared to VMware.

For how long have I used the solution?

I have been using the solution for seven to eight years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is very scalable.

How are customer service and support?

The support could be better. The team is not very responsive. It keeps sending us to the resellers and distributors. Support is not that good compared to Microsoft’s.

How would you rate customer service and support?

Neutral

How was the initial setup?

The deployment is very complex. We cannot design the tool without VMware-certified architects or professionals. We need at least five people for designing, planning, deployment, and maintenance. Maintenance does not require many people. Our operations personnel can maintain it. The deployment takes at least two weeks. The learning curve for operations is not that steep, but the learning curve for deployment is very steep.

What's my experience with pricing, setup cost, and licensing?

The product is very expensive.

What other advice do I have?

We use the solution internally and externally. We have different virtualization platforms. VMware is a mature solution. It's stable but a bit pricey. It doesn't have any competition. If we compare it to the full solution stack, it's a very mature solution. Overall, I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
VMware vSphere
January 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Technical manager at a construction company with 10,001+ employees
Real User
Dec 14, 2023
Versatile and user-friendly across different scenarios
Pros and Cons
  • "The solution's flexibility allows us to implement it widely."
  • "The license fee could be more affordable."

What is our primary use case?

I use VMware vSphere primarily to provide a layer of virtualization between our Cisco hardware and existing software. It ensures high availability and redundancy for our applications, minimizing downtime in case of OS or application failures. Additionally, vSphere simplifies migration when updating hardware and makes it faster to reinstall virtual machines along with applications.

What is most valuable?

I appreciate VMware vSphere for its versatility and usability across various use cases. The solution's flexibility allows us to implement it widely. We use it extensively, and I believe soon all our servers will run through virtualization for better efficiency using vSphere. It performs as advertised and meets our needs effectively.

What needs improvement?

In terms of improvement, the license fee could be more affordable, but overall, I'm satisfied with VMware vSphere.

For how long have I used the solution?

I have been using VMware vSphere for almost 20 years.

What do I think about the stability of the solution?

vSphere is very stable. I would rate the stability as a ten out of ten.

How was the initial setup?

Setting up VMware vSphere is very straightforward; no issues there. Purchasing involves acquiring licenses and the licenses often come bundled with hardware from vendors like HP or Dell. The deployment process is smooth, and support hasn't been necessary as the software is stable. For deployment and maintenance, we currently have about four or five active staff members involved. However, considering buying expertise and engineers, the team can range from nine to ten individuals.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap.

What other advice do I have?

Overall, I would rate vSphere as a perfect ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Ahmad Ali - PeerSpot reviewer
Infrastructure System Engineer at a university with 1,001-5,000 employees
Real User
Feb 26, 2022
Good virtualization, flexible, and is simple to install
Pros and Cons
  • "We could easily move workloads from on-premises to the cloud and vice versa if we were running on-premises and cloud, which is one of the most important points in the new releases, in particular."
  • "The quality of support could be better."

What is our primary use case?

The most common use case for VMware vSphere is, of course, virtualization, specifically operating system virtualization. We also have containers that are running on them.

What is most valuable?

Essentially, we have the flexibility for a hybrid cloud. We could easily move workloads from on-premises to the cloud and vice versa if we were running on-premises and cloud, which is one of the most important points in the new releases, in particular.

What needs improvement?

The quality of support could be better.

For how long have I used the solution?

We have been using VMware vSphere for six to seven years.

We have dealt with various versions that range from 5.5 to 7.

What do I think about the stability of the solution?

VMware vSphere is a stable solution.

What do I think about the scalability of the solution?

In our organization, we have at least 60,000 users.

It is being used extensively. It is one of the core products in the infrastructure.

How are customer service and support?

Support has not been as good as it once was. It used to be better, but it appears that the quality of support is declining for some reason. I'm not sure why.

Which solution did I use previously and why did I switch?

Previously, we were using Hyper-V, but I don't have a lot of experience using it.

How was the initial setup?

The initial setup was quite straightforward. It's very simple.

The time it takes to set up will vary, but it will most likely be within a day. You could set up the environment in a day. It is determined by a variety of factors. If it is done by an experienced engineer, it will be done within a day. If not, it will take longer.

We have a team of three engineers to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a yearly basis. The license is a one-time payment. You buy it once and own it forever, but you must pay for support, which is provided by the vendor, on a yearly basis.

What other advice do I have?

We are also using NSX and vSAN. We have been using NSX for three years.

It's not strictly a cloud solution; it can be on-premises as well as in the cloud. It is, in essence, a network virtualization solution. It can be used for virtualizing the network, virtual routers, virtual switches, and virtual firewalls.

Virtualization and on-demand networking are two of the benefits. On-demand networking is the best option if I can memorize it. If you need virtual switches, we can create them as well as routers.

Virtualization would be our area of expertise.

VMware vSphere is, in my opinion, one of the best in its class on the market. However, depending on the use cases, we could certainly recommend it.

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Stefano Panigada - PeerSpot reviewer
Specialist SE Manager at a computer software company with 10,001+ employees
Real User
Feb 26, 2022
A stable and scalable solution that brings the benefits of flexibility and mobility
Pros and Cons
  • "The fact that you can use all the CPU and memory power that the server can provide is most valuable. In a physical server, you might end up not using all the physical resources. There are a lot of benefits, such as flexibility and mobility, in virtualizing computes."
  • "The improvement is more from a licensing perspective rather than from a feature functionality perspective. There could be more flexibility and fewer model options to make it easier to sell. Today, there are so many different options available, and sometimes, it is not really clear which one is the right version or the right model to propose."

What is our primary use case?

It is a compute virtualization software. It is mainly used to virtualize physical servers and deploy virtual machines on top of virtual servers. So, instead of having one workload per server, you can have multiple workloads.

What is most valuable?

The fact that you can use all the CPU and memory power that the server can provide is most valuable. In a physical server, you might end up not using all the physical resources. There are a lot of benefits, such as flexibility and mobility, in virtualizing computes.

What needs improvement?

The improvement is more from a licensing perspective rather than from a feature functionality perspective. There could be more flexibility and fewer model options to make it easier to sell. Today, there are so many different options available, and sometimes, it is not really clear which one is the right version or the right model to propose. 

For how long have I used the solution?

We have been providing this solution to our customers for 15 years.

What do I think about the stability of the solution?

It is definitely stable.

What do I think about the scalability of the solution?

It is scalable. In our country, I believe 50% of the customers are running vSphere virtualization.

How are customer service and support?

I don't have experience with their technical support. 

How was the initial setup?

I never did an installation, but as per my understanding, it is straightforward.

The number of people required for installation and maintenance really depends on the scale of the project. Usually, one engineer can deploy vSphere very easily.

What's my experience with pricing, setup cost, and licensing?

It depends on the contract they have with VMware.

What other advice do I have?

I can recommend this solution. I would rate it at least an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1173861 - PeerSpot reviewer
Global IT Infrastructure Architect at a wholesaler/distributor with 1,001-5,000 employees
Real User
Feb 5, 2022
Provides infrastructure resiliency, good documentation, and easily grows with our requirements
Pros and Cons
  • "The fact that we have the ability to easily scale out, and the ability to do maintenance on the underlying hardware without impacting our business applications, are important aspects."
  • "The challenge that we have is keeping the system up to date, as well as having the internal resources to maintain that platform. We're not an IT company, so it's challenging for us to keep the IT resources in-house."

What is our primary use case?

We use vSphere to host all of our business applications, as well as our in-house developed applications. We also use it for the software components that support our IT team.

What is most valuable?

The core components are the most valuable aspect of this solution. The fact that we have the ability to easily scale out, and the ability to do maintenance on the underlying hardware without impacting our business applications, are important aspects. In general, we have better control over what kind of systems are impacted when we make changes.

What needs improvement?

The challenge that we have is keeping the system up to date, as well as having the internal resources to maintain that platform. We're not an IT company, so it's challenging for us to keep the IT resources in-house. It is for this reason that we are now investigating public cloud offerings.

We would like to see VMware move in the direction of having a working model on the application level. The next level of virtualization, most likely container solutions, is what we're interested in. That would avoid us having to support the operating system and tooling. Overall, it would make it easier for us from a customer perspective to use it.

What do I think about the stability of the solution?

This is a fairly stable product.

What do I think about the scalability of the solution?

Absolutely, vSphere is scalable. We have approximately 4,500 users connecting to this system and we increase our usage by approximately 10% per year.

How are customer service and support?

The technical support is a combination of VMware and our integrator.

If we have major issues or we are making major changes, we typically go through the integrator. They have a partnership with VMware.

We typically deal with the less severe or impacting changes and issues. In general, that goes pretty well. The software is pretty well documented, so usually, we have a quick fix if we run into problems.

Which solution did I use previously and why did I switch?

We did not work with another similar solution prior to this one.

How was the initial setup?

Our deployment was a project that took a couple of weeks. It was not major. The last upgrade went smoothly, as well. In general, the time that it took to put things in place was acceptable.

Our only complaint about the implementation is about having the resources with the requisite knowledge. That's our biggest challenge.

What about the implementation team?

We use an integrator to do the initial implementation. In case we have major changes to make, we will again hire the integrator to do that work.

What was our ROI?

With respect to our return on investment, this product is definitely worth it. It is not cheap and there is a cost associated with additional licenses, but there are not very many options.

What's my experience with pricing, setup cost, and licensing?

The cost of the licenses is acceptable and we haven't seen any major increases from the vendor in the time we've been using it. This is not a cheap product but it's an investment.

There is a cost associated whenever we need to add licenses.

Which other solutions did I evaluate?

We reviewed a couple of options and at that point in time, VMware was one of the strongest players. This was especially true because they had a lot of partners and integrators in the region, which quickly led us to choose them. Selecting another solution would be more challenging for us, especially in getting the required support.

I don't think that we're going to expand further or improve upon our current solution. We are now investigating to what extent the public cloud offerings are a better match or solution for our use cases.

What other advice do I have?

In summary, this is a very stable solution and it has been that way for years. So far, it's been a very good fit. The only question is today, is it still worthwhile investing in on-premise solutions, or are cloud solutions at a level where we can move production nodes to it? That's basically our question and I'm guessing a question that a lot of other companies are asking themselves.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead QA Analyst
Real User
Aug 29, 2021
Reasonable cost, scalable, and useful for creating ThinApps
Pros and Cons
  • "Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us."
  • "We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times."

What is our primary use case?

We use it to create ThinApps.

How has it helped my organization?

We do not need to deploy the software to each and every client machine. They just can access ThinApp, and they are good to go.

What is most valuable?

Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us.

What needs improvement?

We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times.

What do I think about the stability of the solution?

It includes a lot of fluff from Windows 10, which is not at all needed. That's the worst part of it. Otherwise, it works fine.

We have to create an image before and after we deploy the software, and that part takes a while.

What do I think about the scalability of the solution?

It is simple in terms of scalability. There are no issues.

The whole team uses vSphere to create ThinApps that are used by all of our employees. We have close to 5,000 users. So, we are using it quite extensively.

How are customer service and technical support?

I haven't used their tech support.

Which solution did I use previously and why did I switch?

Previously, we were deploying all of the in-house software to client machines, but we didn't find it practical enough. Considering that we have offices all across Canada, we needed a solution that allowed us to create a new version of the in-house software and then deploy it remotely. That's where vSphere came in. We do not need to deploy to individual clients. It is just a link that is shared on their desktop, and they can access it straight away.

How was the initial setup?

It is very simple. You just need one person. It takes seconds.

It doesn't require maintenance. Every time we need to upgrade the software or we have a different or higher version, we just create a ThinApp. It takes seconds for the users to get it. It is a very simple process. They just need to close the existing software and reopen it, and they get the updated version.

What was our ROI?

We have definitely seen a return on investment. Previously, if a plant's PC goes down 4,000 kilometers away, we had to ship that machine to our head office to repair it and then send it back. We don't have to do that now because we are using vSphere. We just can upgrade all of our software with ThinApps.

What's my experience with pricing, setup cost, and licensing?

Considering the number of users, it is pretty reasonable. I am not aware of any costs in addition to the licensing fees.

What other advice do I have?

I do not prefer the newest version because of the bulk that it adds to ThinApp, especially with Windows 10 operating system. If they can find a way around that, it would be really good.

Considering the returns and the number of users for the ThinApps that we create using vSphere, I would rate VMware vSphere a nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Manager at a tech services company with 1,001-5,000 employees
Real User
Mar 11, 2021
Stable and scalable, good support and training, and useful for 100% hardware utilization
Pros and Cons
  • "Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable. Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage."
  • "Its price could be better. It is expensive, and its price is a big concern."

What is most valuable?

Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable.

Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage.

What needs improvement?

Its price could be better. It is expensive, and its price is a big concern.

For how long have I used the solution?

I have been working with vSphere for the last ten years.

What do I think about the stability of the solution?

It is stable. I started my virtualization career with VMware 3.0 or 3.5. At that time, it was volatile, but now it is quite sturdy. At that time, it was working with Exchange 2003. When I installed it on VMware, I found that Exchange was giving problems and servers were hanging, but nowadays, servers are quite stable. Virtualization is quite good nowadays, and that is the future. All cloud solutions are good nowadays.

What do I think about the scalability of the solution?

It is scalable. I have around 200-plus servers with me.

How are customer service and technical support?

Their technical support is good. I am happy with that. When I call my VMware team members for any issue, they usually guide me. I am getting good technical support. When I open a high-priority ticket, and I want the support within 10 minutes or 15 minutes, I call my local team member or my Account Manager, and they arrange it for me. I find them very good. I don't find any issue with VMware.

Their training is also good. People, who are not a part of an organization and want to get some training, can connect to their virtual labs. They are doing pretty well. 

Which solution did I use previously and why did I switch?

I didn't work on something similar before vSphere. After vSphere, I tried to work on Microsoft Virtualization, which is also quite good, but I did not get much exposure to that. My organization prefers to work on VMware. In our sister concern, we're working on Microsoft, but we are planning to move them to VMware vSphere because I want to establish my DR on the other side. We had VMware DRS hosted at one of the service providers, and then we moved to Microsoft Azure, but now we're planning to move back to on-premise.

What's my experience with pricing, setup cost, and licensing?

Its price is quite high. VMware licensing is quite costly. You have to pay for the CPU and Threads, but if you want good service, you have to pay the price. Its cost is not more than 1 million for us.

What other advice do I have?

If you want 100% utilization of your hardware, you should definitely use it. There is also network virtualization and storage virtualization, but it would be quite cheaper if you go for physical storage.

If you are a medium to large organization, the hybrid environment is also there. If you are a small organization, you should go for the cloud because if your utilization is not much, it is always recommended to go for the cloud. Otherwise, go for VMware virtualization. It is 100% useful for an organization.

VMware is bringing a lot of features. They are quite ahead in terms of features. They have containerization, monitoring, operational manager, and all required features. vSAN and storage utilization are also there. They are bundling everything. Their Research and Development is very good. 

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.