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IT Manager at a financial services firm with 1,001-5,000 employees
Real User
Nov 19, 2021
Feature rich, easy to use, and simple initial installation
Pros and Cons
  • "The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good."
  • "The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved."

What is our primary use case?

We are using VMware vSphere on all of our servers in all environments.

What is most valuable?

The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good.

What needs improvement?

The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved.

For how long have I used the solution?

I have been using VMware vSphere for more than five years.

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VMware vSphere
January 2026
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What do I think about the stability of the solution?

The stability is very good, but the performance is not good. If you have a large workload, you have to go to a physical service.

What do I think about the scalability of the solution?

The solution is scalable, to add storage is easy.

We have approximately six administrators that use the solution in my organization.

How are customer service and support?

I have needed the support of VMware on one occasion. The first level of support is not good but the second level is better and overall the response times tend to be poor.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I did the implementation of the solution myself. We do the regular maintenance ourselves.

What's my experience with pricing, setup cost, and licensing?

I'm satisfied with the VMware vSphere price. They have a bundle that is priced well. However, any advantage feature is very costly.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead QA Analyst
Real User
Aug 29, 2021
Reasonable cost, scalable, and useful for creating ThinApps
Pros and Cons
  • "Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us."
  • "We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times."

What is our primary use case?

We use it to create ThinApps.

How has it helped my organization?

We do not need to deploy the software to each and every client machine. They just can access ThinApp, and they are good to go.

What is most valuable?

Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us.

What needs improvement?

We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times.

What do I think about the stability of the solution?

It includes a lot of fluff from Windows 10, which is not at all needed. That's the worst part of it. Otherwise, it works fine.

We have to create an image before and after we deploy the software, and that part takes a while.

What do I think about the scalability of the solution?

It is simple in terms of scalability. There are no issues.

The whole team uses vSphere to create ThinApps that are used by all of our employees. We have close to 5,000 users. So, we are using it quite extensively.

How are customer service and technical support?

I haven't used their tech support.

Which solution did I use previously and why did I switch?

Previously, we were deploying all of the in-house software to client machines, but we didn't find it practical enough. Considering that we have offices all across Canada, we needed a solution that allowed us to create a new version of the in-house software and then deploy it remotely. That's where vSphere came in. We do not need to deploy to individual clients. It is just a link that is shared on their desktop, and they can access it straight away.

How was the initial setup?

It is very simple. You just need one person. It takes seconds.

It doesn't require maintenance. Every time we need to upgrade the software or we have a different or higher version, we just create a ThinApp. It takes seconds for the users to get it. It is a very simple process. They just need to close the existing software and reopen it, and they get the updated version.

What was our ROI?

We have definitely seen a return on investment. Previously, if a plant's PC goes down 4,000 kilometers away, we had to ship that machine to our head office to repair it and then send it back. We don't have to do that now because we are using vSphere. We just can upgrade all of our software with ThinApps.

What's my experience with pricing, setup cost, and licensing?

Considering the number of users, it is pretty reasonable. I am not aware of any costs in addition to the licensing fees.

What other advice do I have?

I do not prefer the newest version because of the bulk that it adds to ThinApp, especially with Windows 10 operating system. If they can find a way around that, it would be really good.

Considering the returns and the number of users for the ThinApps that we create using vSphere, I would rate VMware vSphere a nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
January 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Associate Manager at a tech services company with 1,001-5,000 employees
Real User
Mar 11, 2021
Stable and scalable, good support and training, and useful for 100% hardware utilization
Pros and Cons
  • "Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable. Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage."
  • "Its price could be better. It is expensive, and its price is a big concern."

What is most valuable?

Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable.

Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage.

What needs improvement?

Its price could be better. It is expensive, and its price is a big concern.

For how long have I used the solution?

I have been working with vSphere for the last ten years.

What do I think about the stability of the solution?

It is stable. I started my virtualization career with VMware 3.0 or 3.5. At that time, it was volatile, but now it is quite sturdy. At that time, it was working with Exchange 2003. When I installed it on VMware, I found that Exchange was giving problems and servers were hanging, but nowadays, servers are quite stable. Virtualization is quite good nowadays, and that is the future. All cloud solutions are good nowadays.

What do I think about the scalability of the solution?

It is scalable. I have around 200-plus servers with me.

How are customer service and technical support?

Their technical support is good. I am happy with that. When I call my VMware team members for any issue, they usually guide me. I am getting good technical support. When I open a high-priority ticket, and I want the support within 10 minutes or 15 minutes, I call my local team member or my Account Manager, and they arrange it for me. I find them very good. I don't find any issue with VMware.

Their training is also good. People, who are not a part of an organization and want to get some training, can connect to their virtual labs. They are doing pretty well. 

Which solution did I use previously and why did I switch?

I didn't work on something similar before vSphere. After vSphere, I tried to work on Microsoft Virtualization, which is also quite good, but I did not get much exposure to that. My organization prefers to work on VMware. In our sister concern, we're working on Microsoft, but we are planning to move them to VMware vSphere because I want to establish my DR on the other side. We had VMware DRS hosted at one of the service providers, and then we moved to Microsoft Azure, but now we're planning to move back to on-premise.

What's my experience with pricing, setup cost, and licensing?

Its price is quite high. VMware licensing is quite costly. You have to pay for the CPU and Threads, but if you want good service, you have to pay the price. Its cost is not more than 1 million for us.

What other advice do I have?

If you want 100% utilization of your hardware, you should definitely use it. There is also network virtualization and storage virtualization, but it would be quite cheaper if you go for physical storage.

If you are a medium to large organization, the hybrid environment is also there. If you are a small organization, you should go for the cloud because if your utilization is not much, it is always recommended to go for the cloud. Otherwise, go for VMware virtualization. It is 100% useful for an organization.

VMware is bringing a lot of features. They are quite ahead in terms of features. They have containerization, monitoring, operational manager, and all required features. vSAN and storage utilization are also there. They are bundling everything. Their Research and Development is very good. 

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at a tech services company with 51-200 employees
Real User
Jan 31, 2021
A stable and scalable solution that is easy to install and has many features
Pros and Cons
  • "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
  • "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."

What is our primary use case?

We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.

What is most valuable?

Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. 

The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.

What needs improvement?

The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. 

We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.

It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.

What do I think about the scalability of the solution?

It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users. 

Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.

How are customer service and technical support?

In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems. 

How was the initial setup?

Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.

What about the implementation team?

I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.

What other advice do I have?

I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1752153 - PeerSpot reviewer
Solutions Architect at a comms service provider with 501-1,000 employees
Consultant
Jun 29, 2023
Easily move images of virtual machines between different workspaces and environments
Pros and Cons
  • "The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations."
  • "An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations."

What is our primary use case?

We primarily use VMware vSphere for virtualization.

We use it mostly on-premise, but for the last year on cloud.

How has it helped my organization?

It has facilitated the adoption of DevOps practices and technology.

What is most valuable?

The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations.

What needs improvement?

An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations.

For how long have I used the solution?

I have been using VMware vSphere for the last eight to 10 years using different scopes for different projects.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

I haven't had a chance to do any scalability exercises, just some tests, but not on real-time or on real production. Probably later I will get a chance to test scalability.

There are about 10 or 15 people using it directly in the environments and between 500 and 600 people that are enabled with the VMware.

We require just another engineer and myself for the deployment of VMware.

We probably will not increase the licensing for the VMware, but we will increase the load on the installation that is being handled by VMware.

How are customer service and support?

I haven't had a chance yet to use technical support, but from past experience I would say that it's very good. For this project we have not had a chance to use direct technical support, but for previous projects it has been good. So hopefully it stays like that.

How was the initial setup?

The initial setup is relatively simple. Between one and 10, I would give it a six.

For the product that I'm working on right now it took about three weeks because it had several different virtual machines and inside the virtual machines there were a lot of containers. So there were certain complexities that extended the complexity of the VMware installation itself. But for just the VMware only it took about a week and a half or something like that.

We did not use consultants or resellers for deployment, just the documentation.

What's my experience with pricing, setup cost, and licensing?

Our license is on a yearly basis.

What other advice do I have?

My advice to anyone considering using VMware vSphere is you have to find out the requirements. You have to do a very good job finding the requirements so that the scoping and provisioning of the resources are okay. That way you don't have  later have to be constantly changing the configuration. It is good to spend some time doing requirements and finding out the loads, etc... that you are going to have to handle.

Generally, VMware vSphere is not perfect, but it's okay. On a scale of one to ten, I will give it an eight.

You get used to the interface. The pricing is getting cheaper, but it depends. Anyway, it is a good product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Yazıcı - PeerSpot reviewer
IT Service Manager at a financial services firm with 5,001-10,000 employees
Real User
Jan 16, 2023
User friendly user interface, easy to install, and stable
Pros and Cons
  • "The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust."
  • "The technical support could improve by being a little faster."

What is our primary use case?

We use VMware vSphere for the virtualization of environments.

What is most valuable?

The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

This solution is more stable than competitors.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

How are customer service and support?

The technical support could improve by being a little faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously use Hyper-V.

How was the initial setup?

The installation is easy and can be done in one day.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and it could be cheaper.

Which other solutions did I evaluate?

We previously evaluated Hyper-V and RHEV.

What other advice do I have?

I recommend this solution to others.

I rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1390341 - PeerSpot reviewer
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Real User
Mar 16, 2022
Makes my environment very reliable, and it is easy to manage and implement
Pros and Cons
  • "It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement."
  • "They can lower the price of its license."

What is our primary use case?

I use it for my infrastructure, and we can also use it for our simulation environment and training. We can use VMware in a simulation environment to test the environment we need.

How has it helped my organization?

It makes my environment very reliable.

What is most valuable?

It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement.

What needs improvement?

They can lower the price of its license.

For how long have I used the solution?

I have been working with this solution for more than six months.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. In my organization, we have about 2,000 users. Its usage is very extensive. We use it daily.

How are customer service and support?

Their technical support has been very good.

Which solution did I use previously and why did I switch?

I have used Microsoft Hyper-V.

How was the initial setup?

It is easy to implement. It is a very good solution.

What about the implementation team?

I can implement it myself. On one server, it takes a maximum of one hour. We have a technical team of three people for deployment and maintenance. We have one manager and two engineers.

What's my experience with pricing, setup cost, and licensing?

Its price could be lower. There is the cost of one license, and then there is the subscription cost for support.

What other advice do I have?

It is a very fine and reliable solution. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1158117 - PeerSpot reviewer
Assistant Consultant with 10,001+ employees
Consultant
Feb 17, 2022
Reliable with an easy setup and helpful technical support
Pros and Cons
  • "Its scalability potential is good."
  • "I can't speak to any missing features. It has everything I need."

What is our primary use case?

It is used for some databases to the application server and any load that you can think about.

What is most valuable?

There are many features that are valuable and that excites me. However, it totally depends upon the customer. I'm working on the behalf of a service provider, who supports a customer. How useful it depends on what kind of licensing the customer carries.

The initial setup is straightforward and not overly complex.

Its scalability potential is good.

The solution is quite stable. 

Technical support has been good.

What needs improvement?

I can't speak to any missing features. It has everything I need.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

We have found the solution to be stable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution can scale and expands well. If a company needs to expand, it can do so.

How are customer service and support?

The solution offers helpful and responsive technical support. We're quite satisfied with eh level of service on offer. 

How was the initial setup?

We have found the setup process to be simple and straightforward. There wasn't too much complexity or difficulty.

What other advice do I have?

We are with one of the service providers. I'm managing VMware.

We are not working with the latest version of the solution. We're working with, for example, N-1.

I'd rate the solution at a nine out of ten. We are very happy with its capabilities and don't have anything negative to say.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.