What is our primary use case?
We mainly use this solution to create hosts and convert them to virtual machines. We convert our physical assets into virtualized assets. We need to convert ESXi hosts into VMs.
Our entire operating team has access to vSphere. They can log into vCenter — vSphere's dashboard. We have multiple IDs and roles created. In total, we have more than 600 users. Out of our 600 users, we have around 50 admin users who can administer the entire map.
We definitely plan to continue using this solution.
What is most valuable?
All of the features are great. It affords us different views of the VMs created by vSphere so we can control them better. It provides us with a single view into VMs as an asset. We create thousands and thousands of VMs using vSphere.
We have created more than 6,000 VMs. With this solution, through a single pane, we can see inside the vCenter. We can see our VMs that are running on-premises, the data center, and the ones that are in the Cloud.
What needs improvement?
There is some room for improvement but if we're not satisfied converting all of our physical assets into virtualized ones, since we have a scope for other technologies, we can always go for containerization.
There are some challenges around ESXi hosts — converting them into VMs. Also, it could definitely be more secure, overall.
It would be nice if other users could see or accept the VMs that we create — this has to do with the cluster.
The cluster should be able to be viewed by multiple sets of users apart from the operating team. If a developer also wants to have access to the cluster, it's complicated. Role-based access should be available to make this easier.
For how long have I used the solution?
I have been using VMware vSphere for more than 10 years.
What do I think about the stability of the solution?
It's quite stable. I haven't experienced any issues as such. We have support available from an extended team of VMware professionals. It's aligned to the GTI, global technology infrastructure. VMware is a big area in our organization.
What do I think about the scalability of the solution?
It's quite scalable. You can keep scaling up the number of VMs you want to create. As I mentioned, we create thousands of VMs, so yes, we can scale easily. That's a capability I would look at from a business goal perspective. Any business leader will want to scale up their hypervisor. vSphere is pretty much the hypervisor.
How are customer service and technical support?
I am satisfied with the support. There's a separate team for maintenance and a separate team for support. Whatever upgrades need to be done, it is all taken care of by the maintenance teams.
How was the initial setup?
There are two ways of installing it, depending on your deployment topology. Overall, it's quite fast and easy to install. It only takes a couple of days to install it.
What about the implementation team?
An extended team of VMware professionals helped us with the installation, but we mostly did it ourselves. It was onboarded into our organization in 2009 — the very first version. You could say that we're one of the earliest adopters.
What's my experience with pricing, setup cost, and licensing?
The licensing has become cheaper over time. As there are multiple offerings, it depends on how you are leveraging.
Which other solutions did I evaluate?
We evaluated Edge containerization a while back, but we didn't notice any tools that would help us grow, so we decided to stick with VMware vSphere.
What other advice do I have?
I would absolutely recommend this solution. It's better than Microsoft Hyper-V. Hyper-V has some problems. VMware vSphere is the industry leader by far when it comes to the hypervisor sector.
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.