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reviewer1344021 - PeerSpot reviewer
Deputy director at a tech services company with 10,001+ employees
Real User
Top 5Leaderboard
Jan 18, 2022
User-friendly, easy to implement and offers excellent technical support
Pros and Cons
  • "It's easy to use and very user-friendly."
  • "The solution could be cheaper and less expensive."

What is our primary use case?

The solution is server virtualization software. VMware is totally for virtualization.

What is most valuable?

We only use it for a few of its features, such as DRS, vMotion, and fault tolerance. We aren't using the NSX, cloud-based, or any other features. 

The solution is 100% stable.

The scalability is very good.

We find the user interface to be very nice.

The initial implementation process is simple.

It's easy to use and very user-friendly.

Technical support has been very good. They are helpful and responsive. 

What needs improvement?

The solution could be cheaper and less expensive.

For how long have I used the solution?

I've been using the solution for five to seven years. 

Buyer's Guide
VMware vSphere
January 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

We have found the solution to be extremely stable. The performance and reliability are great. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is thoroughly a scalable solution. It's easy to expand it if you need to.

There isn't a specific number of users. We are using it for hosting services.

How are customer service and support?

Technical support is excellent. We have no complaints at all.

How was the initial setup?

The installation process is quite simple, quite straightforward. It's not overly complex or difficult. I'm certified and find the process very easy.

What about the implementation team?

We did not need the assistance of outside help. I can easily handle the implementation myself. 

What's my experience with pricing, setup cost, and licensing?

You do have to purchase a license in order to use the solution.

The solution should base its prices on what the market can handle. Right now, it's a bit expensive.

The price is a little bit higher when you go for the enterprise edition. The Standard edition is quite low and the enterprise edition is quite high.

What other advice do I have?

I have two clusters, version 7 and version 6.7. Both are there.

I'm not using the cloud-based version and other stuff, so I couldn't comment on it. On the on-premises version, however, it's a very good solution. It has a nice interface and nice everything and is a very stable product. We have never faced any issues yet.

I'd recommend the solution to others 100%.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Gursoy - PeerSpot reviewer
IT Manager at a media company with 11-50 employees
Real User
Jan 16, 2022
Easy to deploy and manage with pretty good reliability
Pros and Cons
  • "The scalability has been good."
  • "The solution should be more secure."

What is our primary use case?

There are two versions of function more popular in our industry. One is the VMware solution, and one is Hyper-V. We choose VMware. We manage the VMware solutions with the vSphere. If you have a VMware solution, we have to use vSphere. However, if we choose Microsoft we have to use Microsoft management tools.

What is most valuable?

It is easy to deploy and manage backups for me. That said, I've used it a long time and therefore am quite comfortable with it. Upgrades and restores are simple.

The product is stable as well.

The scalability has been good.

What needs improvement?

Technical support could be a bit better at assisting. 

The solution should be more secure. Of course, it can depend on the deployment of your system on your side. Sometimes if the system is closed, you don't necessarily need more security. However, since we use different applications and tools, we must use different tools. We don't combine our security tools. However, we need to ensure that products like these are secure, and it would be ideal if more security was baked in.  

For how long have I used the solution?

I've been using the solution for about 14 years or so. It's been well over a decade. I've used it for a while now.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Scalability is very simple. You can improve or expand it as needed. It's not a problem at all if you want to expand it out. 

vSphere is for managing an organization's solutions management software. The size is not based on the number of users. Only IT, those responsible for managing the system center, or the hardware, or software of the solutions really have access to the product.

How are customer service and support?

Technical support isn't ideal. They are slow to respond. We've had issues previously.

Which solution did I use previously and why did I switch?

We also have used Microsoft's Hyper-V solution.

How was the initial setup?

I find the solution, based on my long history with the product, very easy to set up. It's a pretty straightforward step-by-step process.

Typically, you just need one person to set it up. It only takes maybe an hour or so. Of course, the first time a person does an implementation, they might go slower.

We have two people on the system side and five people on the software side that are capable of working directly with the product.

What about the implementation team?

I handled the implementation myself. I didn't need the help of any integrators or consultants. I'm capable of reinstalling it or doing a whole new setup as needed. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee. 

What other advice do I have?

We're using version seven or thereabouts. 

I'd rate the solution at an eight out of ten.

I would recommend it to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
January 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
IT Manager at a engineering company with 1,001-5,000 employees
Real User
Jan 16, 2022
Built-in backup, effective backup and recovery features
Pros and Cons
  • "The most valuable features of VMware vSphere are backup and recovery."
  • "The setup is easy. However, the configuration expansion can be difficult. The full implementation took three to four days. This included the move from physical servers to virtual ones."

What is our primary use case?

VMware vSphere is used for server virtualization. We are using Microsoft Active Directory, file, and Linux servers

How has it helped my organization?

The built-in backup and hyper-converged systems have helped our organization.

What is most valuable?

The most valuable features of VMware vSphere are backup and recovery.

For how long have I used the solution?

I have been using VMware vSphere for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable. However, sometimes it goes down, which can be time-consuming because it requires some complex scripts only the support team know.

I am the only person doing the maintenance of this solution.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

We have approximately 500 users using the solution.

How are customer service and support?

The support has been good.

Which solution did I use previously and why did I switch?

We have used Microsoft previously and we have found VMware to be more mature.

How was the initial setup?

The setup is easy. However, the configuration expansion can be difficult. The full implementation took three to four days. This included the move from physical servers to virtual ones.

What about the implementation team?

We used a reseller for the implementation and had a good experience.

What was our ROI?

When you spend on this solution you will get it back.

What's my experience with pricing, setup cost, and licensing?

We pay for the solution on an annual basis. There are no additional fees other than the standard license.

What other advice do I have?

It's quite stable, has good support available, and is a mature product.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pavol Schreiber - PeerSpot reviewer
Manager at a financial services firm with 11-50 employees
Real User
Jan 13, 2022
It's more mature and reliable than competing solutions
Pros and Cons
  • "Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now."

    What is our primary use case?

    We implement all the standard VMware data solutions. Typically, that's vSphere and sometimes DataCore, the other product we like. We use vSphere for the virtualization of data servers, and other common uses.

    How has it helped my organization?

    Our customers opt for virtualization because it's cheaper and better than non-virtualized solutions. VMware is probably the best on the market now. 

    For how long have I used the solution?

    We're implementers and we started using vSphere when it was first released. We've been with VMware since the beginning. There was no ES6 at that time, only GS6 on Microsoft, so we started with Windows-based VMware. It's an old solution. We've been using it for a long time. 

    What do I think about the scalability of the solution?

    We haven't encountered any limitations with vSphere's scalability. At the same time, we usually do not install huge server farms here in the Slovak Republic, so we only use VMware for small installations with a few host servers. I don't think we'll reach the limits of VMware's scalability since we only work with small organizations. 

    Which solution did I use previously and why did I switch?

    We tried Hyper-V a few years back, but there was a problem with the 2012 version of Hyper-V, so we prefer VMware because we know it works. However, I'm not sure about the newer versions of Hyper-V. I can only speak to our experiences with the older one. We weren't satisfied with the features, and the Microsoft code had bugs that they didn't repair those errors. 

    Overall, Hyper-V was a highly unstable solution at the time, so we decided to stick with VMware because it was much more reliable. Maybe Microsoft has improved Hyper-V since then. I can't say.

    What other advice do I have?

    I rate VMware vSphere nine out of 10. It does what we need it to do, and works fine. There aren't any additional features that we need at this time.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
    PeerSpot user
    Senior Product Specialist at a pharma/biotech company with 10,001+ employees
    Real User
    Jan 13, 2022
    Simple, easy to use and has a lot of features for the virtualized environment.
    Pros and Cons
    • "VMware vSphere helps us in not wasting resources like we did when we were using physical servers. It changed our whole environment."
    • "In terms of what could be improved, we do face some bugs when cloning the virtual machine - it fails sometimes."

    What is our primary use case?

    VMware vSphere is the basic application for making the virtualization on our environment.

    How has it helped my organization?

    VMware vSphere helps us in not wasting resources like we did when we were using physical servers. It changed our whole environment.

    What is most valuable?

    The features that I have found most valuable are its vMotion and the other features that are basic in any product. Snapshot, Virtual switch, and VDS are very useful. Its features are so good and fit our needs.

    What needs improvement?

    In terms of what could be improved, we do face some bugs when cloning the virtual machine - it fails sometimes. Also, using the customization certification also fail sometimes. Sometimes powering-on the virtual machine fails. But we opened the ticket with VMware as we have the warranty.

    For how long have I used the solution?

    I have been using VMware vSphere for three years.

    What do I think about the stability of the solution?

    VMware vSphere is very stable.

    What do I think about the scalability of the solution?

    Of course VMware vSphere is scalable.

    In our 15 member team, all of us work on vSphere. We are all system operation engineers.

    Overall, we just require two people for deployment and maintenance.

    Of course we'll increase our license in the future. Our business needs to improve every time. So we'll use it extensively.

    How are customer service and support?

    The technical support is so good. My friend works at the support team for VMware.

    How was the initial setup?

    The initial setup is straightforward. It is so easy.

    The ISO file is available for everyone to download and there is a trial period so if you don't purchase this product, you can try it for free.

    We increase our servers every year. So for one server, deployment takes about one hour or less to deploy a product.

    There are many strategies to install the product using vCenter. We can make clones from the profile of the server itself so it could take less time. 

    What about the implementation team?

    We deploy it ourselves.

    Which other solutions did I evaluate?

    I did an overview on the Hyper-V, which is another solution. VMware vSphere was simpler and easier to use and had a lot of features. The Hyper-V must be installed on a Windows server which has a lot of vulnerabilities and it's not stable as VMware vSphere.

    So after I did an overview I thought this solution is the best in the meantime.

    What other advice do I have?

    I don't need to give any advice - this product sells itself.

    My recommendation to anyone considering VMware vSphere is that if you need to virtualize your environment, you will buy this solution for sure. But you have to have the servers before buying the license. You can first install it for free on a demo, or you can get the virtual environment to try the solution. But it doesn't need any advice, it is quite simple.

    After working on this solution, I have joined the official course for vSphere and I took the certificate, so it allowed me to know all the features in this product.

    On a scale of one to ten, not to be extreme, but I would give VMware vSphere a nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Tommy Myo Min Aung - PeerSpot reviewer
    Senior System Engineer at a energy/utilities company with 501-1,000 employees
    Real User
    Jan 11, 2022
    User-friendly and easy to deploy
    Pros and Cons
    • "One of the most valuable features of this solution is the ease of deployment. It's also user-friendly and has been on the market for more than a decade, so it's a leading technology in hypervisor solutions."
    • "VMware vSphere could be improved with cheaper costs."

    What is our primary use case?

    Our primary use case of VMware vSphere is virtualization. It doesn't depend on the hardware anymore, so it's easy to migrate and scale. 

    This solution is deployed on-premise. 

    What is most valuable?

    One of the most valuable features of this solution is the ease of deployment. It's also user-friendly and has been on the market for more than a decade, so it's a leading technology in hypervisor solutions. 

    What needs improvement?

    VMware vSphere could be improved with cheaper costs. 

    For how long have I used the solution?

    I have been using this solution for 10 years. 

    What do I think about the stability of the solution?

    This solution is very stable. 

    What do I think about the scalability of the solution?

    The scalability of this solution is 10 out of 10. 

    For this solution, we don't have an end user environment, but for our servers and our whole VM infrastructure, there are around 500 to 1,000 users. I'm not sure if we are going to increase our usage because, nowadays, most organizations are moving to cloud, but we have on-prem solutions in most cases. 

    How are customer service and support?

    We rarely contact technical support because I have a back-to-back engineer and we both have a good understanding of the VMware infrastructure. We are able to solve about 90% of problems ourselves. 

    Which solution did I use previously and why did I switch?

    We have a mixture of VMware and Hyper-V. For the small branches, we use Hyper-V because of the licensing and because Windows has four VMs embedded into the core Hyper-V. For VMware, we need to buy a separate license, but we use it for bigger offices and centers. 

    How was the initial setup?

    The setup process of this solution is very straightforward and easy. For VMware, almost all the data center administrators can be easy to manage and deploy. The installation took less than three or four hours. I did it myself. 

    What about the implementation team?

    I implemented this solution myself. 

    What's my experience with pricing, setup cost, and licensing?

    VMware is expensive, from the baseline, initial investment. It depends, though, because if someone goes for ESXi—the latest version, ESXi Essential, or even the opensource—then it is not available in Microsoft. ESXi opensource is totally free, and the only features that aren't available are some API features. But if someone has a small office with less than 50 users, and they just need to run the hypervisor, then VMware is a free solution for that. If someone is considering the price and comparing Business ESXi with Hyper-V, if they already have an existing Windows license, then I would suggest going for Hyper-V because it's much cheaper. Aside from that, I would recommend going for VMware. 

    What other advice do I have?

    I rate VMware a nine out of ten. VMware is fine. If someone has an office and they only need two or three servers, then I would recommend Hyper-V because they have a free instance for up to four servers. My recommendation would depend on someone's environment and budget, and totally depends on the size of their organization and server. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1578723 - PeerSpot reviewer
    IT Supervisor at a aerospace/defense firm with 10,001+ employees
    Real User
    Jan 6, 2022
    It's stable and easy to scale
    Pros and Cons
    • "VMware vSphere is easy to scale. We haven't had any problems scaling what we're scaling now."
    • "We'd always like to see the price drop, but I realize that may not be realistic."

    What is our primary use case?

    We use vSphere for production work on defense projects.

    What needs improvement?

    There's a lot of things they can improve on, but it's just a matter of where they are at in their development cycle right now. I wish they would have been able to handle Apple at this point, but they can't. So it's just one of those things. They've got features I'm still trying to understand. We haven't gone to containers yet, and I'm trying to find a use for a container.

    For how long have I used the solution?

    My company has been using vSphere for four years, but I've been using it since about 2003.

    What do I think about the stability of the solution?

    Everything has been stable.

    What do I think about the scalability of the solution?

    VMware vSphere is easy to scale. We haven't had any problems scaling what we're scaling now.

    How are customer service and support?

    I have contacted VMware support in the past, but I haven't needed to in a couple of years. They got back to me. Once you actually get in the queue and they actually talk to you, you're fine. It took me 48 hours to get in the queue because it wasn't a life or death issue. It was just a question. I've called them for more urgent stuff before, and they picked right up and answered the questions. They got us back online within a few hours.

    Which solution did I use previously and why did I switch?

    This department happens to run VMware. Other departments run VMware and also use Citrix for certain things. We're looking at running BDI rather than Citrix.

    How was the initial setup?

    It depends on how you're setting vSphere up and deploying it. They've added some products recently like vSAN and a few other things to the base loads. You have to know what you're doing with those, but it works beautifully if you're doing a standard deployment with general IP storage.

    What's my experience with pricing, setup cost, and licensing?

    On a government contract, everything's just a base price. You don't get much of a choice. We'd always like to see the price drop, but I realize that may not be realistic.

    What other advice do I have?

    I rate VMware vSphere nine out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    VMware Senior Consultant at a tech services company with 501-1,000 employees
    Real User
    Top 10
    Dec 12, 2021
    Has valuable features for daily use and a straightforward installation
    Pros and Cons
    • "We have the possibility to move workloads to different locations."
    • "There are some limitations with the solution regarding migrating."

    What is our primary use case?

    Our primary use case for the solution right now is for a project regarding Telecom Italia. We are working with the telecom. It is mostly regarding the private cloud. The main reason for having all of these products and solutions altogether is to reach the cloud director and to have the private cloud for Telecom Italia.

    How has it helped my organization?

    Our organization has seen plenty of benefits from this solution. We have the possibility to move workloads to different locations. For the end-users and customers, it's beneficial because they can run whatever they want in a matter of minutes or hours instead of providing a data center for themselves and running whatever they need. Thanks to all the solutions altogether, it is possible to move the workload and it has high availability in different time zones and different regions. 

    What is most valuable?

    There are plenty of features we have found valuable. It has multiple features that we are using every day during our jobs. 

    What needs improvement?

    vSphere itself can handle lots of things, but I can say when it comes to other products, we have lots of other availability, lots of other visibilities with the data center that we have. The areas that could be improved are dependent on the project that we are working on and the use cases.

    There are some limitations with the solution regarding migrating. For example, some features like EVC we have in vSphere, but still, it is not possible to migrate VM from Intel to AMD, or we still have some limitations even if we have EVC for VMs.

    These are the features that maybe would be really useful for lots of customers that don't want to have downtime, and at the same time they want to be modernized, go through the new technologies now, cloud and everything.

    For how long have I used the solution?

    I have been using VMware for seven years or so.

    What do I think about the stability of the solution?

    The solution is stable. With respect to the very traditional workload that we had, one server for one application, one physical server, I can say there are lots of improvements when we are using VMware itself. In the traditional way of doing the work, it was not possible to utilize the CPU, utilize the memory that you are using. But here, we have lots of options like over-commitment of CPU and memory. We can manage our workloads anytime.

    What do I think about the scalability of the solution?

    It is easily possible to scale the solution and upgrade depending on which products we are using on-premise. We can have a path to scale, to upgrade, to do everything.

    How are customer service and support?

    Usually when I had to utilize customer support for the solution, it was satisfying based on the priority of raising the ticket.

    How was the initial setup?

    The initial deployment was straightforward, but again it depends on the use cases. For example, in one project we were working on the deployment and using automation from the customer themselves. They wrote their automation, and it was a little complex to match what they need based on their automation and how we could deploy the products for them.

    What other advice do I have?

    I would rate the solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.