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reviewer1261665 - PeerSpot reviewer
VMware Software Engineer at a insurance company with 10,001+ employees
Real User
Oct 11, 2021
Reliable with good performance and helpful technical support
Pros and Cons
  • "The pricing of the product is reasonable."
  • "The solution is very stable and very reliable."
  • "The latest version of the solution has a few bugs."

What is our primary use case?

We primarily use the solution for virtualization.

What is most valuable?

The solution offers a very stable performance. 

It's a scalable product. 

The solution is extremely reliable. It's an excellent product.

The initial setup is pretty straightforward.

Technical support has always been great.

The pricing of the product is reasonable.

What needs improvement?

The latest version of the solution has a few bugs. This may be due to the fact that they moved to web-based management. There are some problems in that web-based management, however, it's a minimal issue.

For how long have I used the solution?

I've been using the solution for seven or eight years at this point. I've used it for a while. 

Buyer's Guide
VMware vSphere
August 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
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What do I think about the stability of the solution?

The solution is very stable and very reliable. The performance has been great. In the version we are using, there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand it, it can do so.

I'm not sure of the exact number of users, however, we do have the solution installed on 4,000 machines. 

How are customer service and support?

Technical support has been excellent. They are helpful and responsive. We have no complaints. Their level of service is always good. 

How was the initial setup?

The initial setup was straightforward and not overly complex. Although it took us a couple of weeks before we installed it, the deployment only took about one day or one and a half days.

We had three engineers that handled the deployment. 

What about the implementation team?

We handled the initial setup ourselves. We did not need the assistance of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

There's a yearly licensing fee, however, it isn't overly expensive. 

What other advice do I have?

Up until now, we use the product on-premises, however, currently, we are developing a hybrid cloud. We are moving to the cloud solution and the base, the transition system is, VMware vSphere.

While we use the solution's 6.7 version, the latest version is version 7.

I'd rate the solution at a nine out of ten. I've been very happy with the capabilities of the product.

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Real User
Oct 3, 2021
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
  • "I definitely like the stability, performance and ease-of-use."
  • "We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery."
  • "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."
  • "VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense."

What is our primary use case?

The solution acts as the basis for doing virtualization. 

What is most valuable?

I definitely like the stability, performance and ease-of-use. 

I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs. 

What needs improvement?

VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it. 

For how long have I used the solution?

I have been using VMware vSphere since 2007. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and support?

The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper. 

How was the initial setup?

The initial setup was straightforward, perfect. 

This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity. 

Deployment lasts half a day, at which point everything is up and running. 

The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations. 

What about the implementation team?

If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex. 

What's my experience with pricing, setup cost, and licensing?

Our customers incur a yearly licensing fee, one of three or five years, in fact. 

What other advice do I have?

We consider the solution to be obligatory. 

The solution's use can range from ten users to thousands. 

I would definitely recommend the solution to others. I am a big fan of it. 

I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware vSphere
August 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,924 professionals have used our research since 2012.
reviewer1672974 - PeerSpot reviewer
Systems analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Sep 27, 2021
Easy configuration, with easy installing that is scalable and stable
Pros and Cons
  • "The interface is good."
  • "The interface is good, and it is easy to configure."
  • "I would like to see VDP and other features included to back up the VMs in a native manner."

What is our primary use case?

We use this solution for Datacenter consolidation and it is the infrastructure of our servers.

What is most valuable?

The interface is good.

It is easy to configure.

What needs improvement?

I would like to see VDP and other features included to back up the VMs in a native manner.

For how long have I used the solution?

I have been using VMware vSphere for ten years.

We are working with VMware vSphere 6.5.

What do I think about the stability of the solution?

VMware vSphere is stable enough, but we have some issues with the storage vendor.

What do I think about the scalability of the solution?

It's a scalable solution. We don't have any issues with the scalability of VMware vSphere.

We have 5,000 users in our organization.

Before we consider increasing the usage, we have to consolidate Windows Datacenter by applying an HCI infrastructure.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I am a customer of Dell Technologies as well as VMware.

Other products we work with are VDI, VMware Horizon Server, and vSphere with Operations Management.

I have been using Horizon for eight years. We are using version 7.

It has 100 user licenses, that are deployed on-premises.

I feel that Horizon is more flexible in increasing the number of desktop and network profiles.

I would rate Horizon a seven out of ten.

There are ways to implement VDI in the organization other than the VMware Horizon.

How was the initial setup?

In most cases, the initial setup is simple.

It took two months to deploy this solution.

We have a team of two or three to deploy this solution.

What about the implementation team?

We had help from resellers.

What's my experience with pricing, setup cost, and licensing?

We don't have an active subscription. We have a prepaid or permanent license.

Which other solutions did I evaluate?

We have been researching vSAN and hyper-converged features.

What other advice do I have?

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ajay Dand - PeerSpot reviewer
Founder Director at Ninesec Integration Pvt. Ltd
Real User
Top 20
Sep 10, 2021
A solid platform that's constantly innovating and has very helpful technical support
Pros and Cons
  • "The latest innovation always comes from VMware."
  • "It's the de facto leader in the virtualization market as of now and it's been the pioneer and it's got the maximum breadth of the features available across the virtualization sphere."
  • "The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up."
  • "The biggest pain when it comes to VMware is that licensing costs are pretty high."

What is our primary use case?

We provide basic VMware virtualization platforms basically for private clouds and hybrid clouds.

These are being used in the case of server consolidation for reducing the hardware sprawl and also, for a lot of the monitoring solutions now, so that companies can have their own virtual machines. For that, many of the clients need a virtualization platform. That's where we recommend vSphere.

What is most valuable?

It's the de facto leader in the virtualization market as of now and it's been the pioneer and it's got the maximum breadth of the features available across the virtualization sphere. 

It has got almost all the features that one can expect to find in a solid platform. It has good features performance-wise and offers a very small footprint. They're top-class security-wise. 

The latest innovation always comes from VMware.

The stability is very good.

The scalability is excellent.

What needs improvement?

While they have got enough integration as of now, they definitely need to get more cybersecurity integration as that is always beneficial.

The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up.

The solution is relatively expensive. It's a big downside. 

For how long have I used the solution?

I've been using the solution for six to seven years. It's been a while. 

What do I think about the stability of the solution?

The solution is excellent in terms of stability. There aren't issues around bugs or glitches. It doesn't crash or freeze. the performance is reliable. 

What do I think about the scalability of the solution?

The scalability is top-notch. There is nothing to complain about. It scales quite well.

We have about 50 to 60 customers that use the solution. 

How are customer service and technical support?

The tech support is world-class and we are very happy with their level of service.

How was the initial setup?

Virtualization is always a challenge. It's never a straightforward task as there are so many variables and parameters to consider. There's nothing straightforward about virtualization. Having said that, vSphere is so widespread and available, that you get access to the knowledge and the resources you need to implement it very easily. In that sense, you don't really have to struggle too much regarding the installation. You get a lot of help, however, you need to know what you're getting into and what you're doing.

We have about three to four engineers who support VMware and then a couple of guys managing customers.

What's my experience with pricing, setup cost, and licensing?

The biggest pain when it comes to VMware is that licensing costs are pretty high.

The product itself has been around for so many years, I'm sure they can offer much better terms.

The licensing is paid on a yearly basis. 

What other advice do I have?

I'd rate the solution at a ten out of ten.

I'd recommend the solution. Most people cannnot ignore VMware unless they are looking for something very, very, very, very minimal. It's best in class. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1658520 - PeerSpot reviewer
Lead QA Analyst at Loomis Express
Real User
Aug 29, 2021
Reasonable cost, scalable, and useful for creating ThinApps
Pros and Cons
  • "Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us."
  • "We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times."

What is our primary use case?

We use it to create ThinApps.

How has it helped my organization?

We do not need to deploy the software to each and every client machine. They just can access ThinApp, and they are good to go.

What is most valuable?

Overall, it is a pretty good solution. We do not have to worry about upgrading the versions that people use for our in-house software. We just create ThinApps, and as soon as they log in, they always get the upgraded version. This part really works well for us.

What needs improvement?

We've been using vSphere on Windows 7, and it had less fluff associated with ThinApp. Currently, with Windows 10 version that we have, it adds a lot of bulk to ThinApp. We have offices spanning across Canada from the east coast to the west coast. A ThinApp that is roughly around 400 MB in size would take minutes to open up. With Windows 7, the same ThinApp used to be close to 75 to 80 MB in size. So, I'm really not happy with the extra fluff that is bundled in Windows 10. It really messes things up for us at times.

What do I think about the stability of the solution?

It includes a lot of fluff from Windows 10, which is not at all needed. That's the worst part of it. Otherwise, it works fine.

We have to create an image before and after we deploy the software, and that part takes a while.

What do I think about the scalability of the solution?

It is simple in terms of scalability. There are no issues.

The whole team uses vSphere to create ThinApps that are used by all of our employees. We have close to 5,000 users. So, we are using it quite extensively.

How are customer service and technical support?

I haven't used their tech support.

Which solution did I use previously and why did I switch?

Previously, we were deploying all of the in-house software to client machines, but we didn't find it practical enough. Considering that we have offices all across Canada, we needed a solution that allowed us to create a new version of the in-house software and then deploy it remotely. That's where vSphere came in. We do not need to deploy to individual clients. It is just a link that is shared on their desktop, and they can access it straight away.

How was the initial setup?

It is very simple. You just need one person. It takes seconds.

It doesn't require maintenance. Every time we need to upgrade the software or we have a different or higher version, we just create a ThinApp. It takes seconds for the users to get it. It is a very simple process. They just need to close the existing software and reopen it, and they get the updated version.

What was our ROI?

We have definitely seen a return on investment. Previously, if a plant's PC goes down 4,000 kilometers away, we had to ship that machine to our head office to repair it and then send it back. We don't have to do that now because we are using vSphere. We just can upgrade all of our software with ThinApps.

What's my experience with pricing, setup cost, and licensing?

Considering the number of users, it is pretty reasonable. I am not aware of any costs in addition to the licensing fees.

What other advice do I have?

I do not prefer the newest version because of the bulk that it adds to ThinApp, especially with Windows 10 operating system. If they can find a way around that, it would be really good.

Considering the returns and the number of users for the ThinApps that we create using vSphere, I would rate VMware vSphere a nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Tim Infrastructure, and IT Security at Lembaga Penjamin SImpanan
Real User
Aug 17, 2021
Helpful load balancing, reliable, and responsive technical support
Pros and Cons
  • "The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions."
  • "We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix."

What is our primary use case?

Previously, we were using the conventional physical server but we now use the enterprise version of VMware vSphere to virtualize all of our servers. All of the servers in our company are now virtualized servers. In 2016, we do not know that virtualized servers can be monitored, we have implemented monitoring for the virtualized systems and management allowing us to create DR for the solution.

What is most valuable?

The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions.

What needs improvement?

We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix.

For how long have I used the solution?

I have been using the solution for approximately seven years.

What do I think about the stability of the solution?

The solution is reliable.

How are customer service and technical support?

We have purchased the platinum technical support and they are responsive. They answer emails and telephone calls quickly.

Which solution did I use previously and why did I switch?

I have used Hyper-V previously.

How was the initial setup?

The initial setup is easy but the security configuration is complex.

What's my experience with pricing, setup cost, and licensing?

We are on a perpetual license for VMware vSphere and the price can be expensive compared to other solutions, such as Hyper-V. They should lower their price.

Which other solutions did I evaluate?

I have evaluated Nutanix.

What other advice do I have?

I would recommend this solution to others. I advise those wanting to use the solution to test it out and compare it to competitors.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Benjamin Hlophe - PeerSpot reviewer
Director Of Technology Operations at Kutleng Engineering Technologies
Real User
Aug 7, 2021
Responsive support, reliable, and has a good remote management interface
Pros and Cons
  • "The virtualization, the remote management user interface, and the web console are most valuable."
  • "Instead of having so many servers, we have got just two server nodes that are configured in high availability, and we are running all our application servers, databases, and Linux and Windows systems on two servers with about 12 virtual machines, whereas without VMware we would have needed to buy 12 physical servers."
  • "The biggest room for improvement would be just simplicity. It is very intuitive, but it needs somebody with a lot of IT background."
  • "We tried to install drivers for 100 Gigabit Ethernet Mellanox, and it was very difficult to put third-party hardware and upgrade the servers."

What is our primary use case?

It is largely for workload virtualization. 

How has it helped my organization?

Instead of having so many servers, we have got just two server nodes that are configured in high availability. We are running all our application servers, databases, and Linux and Windows systems on two servers. We've got about 12 virtual machines. If we didn't use VMware, we would have needed to buy 12 physical servers.

What is most valuable?

The virtualization, the remote management user interface, and the web console are most valuable.

What needs improvement?

The biggest room for improvement would be just simplicity. It is very intuitive, but it needs somebody with a lot of IT background. 

The way VMware manages storage is not the best. Nutanix manages storage a little bit differently, but we are not using Nutanix. VMware needs to find a way to manage storage properly. There should be storage aggregation and better management of storage.

We tried to install drivers for 100 Gigabit Ethernet Mellanox, and it was very difficult to put third-party hardware and upgrade the servers. We had to roll back because it just wouldn't boot.

Its price definitely should be improved. Its pricing is on the expensive side.

For how long have I used the solution?

I have been using this solution since 2017.

What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

We tried to plug in more hardware, but the drivers were not seamless. We are using the OEM version for HPE because we are using HPE. It could be because it is yet to work with HPE hardware. HPE hardware works with Mellanox, but it just couldn't take Mellanox. We downloaded the Mellanox drivers from their website, but it just couldn't boot, so we had to roll back.

We have three administrators. The number of users varies over time. We started with 24, and because of COVID, we've reduced the number of people who can work in the office to about five.

How are customer service and technical support?

They are very responsive.

How was the initial setup?

Its initial setup is very straightforward. It is very easy to install.

What's my experience with pricing, setup cost, and licensing?

They can do better by giving better pricing. Their pricing is on the expensive side. As a matter of fact, we are considering switching to OpenStack.

We only work with perpetual licenses. As a company, we don't do subscriptions.

What other advice do I have?

I would recommend this solution any day. I would rate VMware vSphere a nine out of 10. It is excellent.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1602309 - PeerSpot reviewer
IT Manager at a legal firm with 51-200 employees
Real User
Jun 17, 2021
Scalable with a straightforward setup and good stability
Pros and Cons
  • "Technical support is quite good and very responsive."
  • "Over the last decade, it's been extremely dependable."
  • "The cost could always be lower."

What is our primary use case?

We primarily use the product as a server. Most of the work we do for our clients. 

What is most valuable?

The product works very well for us. Over the last decade, it's been extremely dependable. 

The initial setup is very straightforward. 

The stability has been very good.

Technical support is quite good and very responsive. 

The solution can scale well.

What needs improvement?

The product meets our needs pretty well. I can't recall noticing any missing features. It's pretty complete. 

Our hopes are that it continuously keeps improving.

The cost could always be lower. 

For how long have I used the solution?

I've been using the solution for about ten years or so. It's been about a decade. We've had it a while. 

What do I think about the stability of the solution?

The stability is excellent. There are no bugs or glitches. It doesn't crash or freeze. It's extremely reliable and the performance has been good. 

What do I think about the scalability of the solution?

The product is very, very scalable. If a company needs to expand it, it can do so without any issues. 

Our clients have users that vary anywhere from hundreds to thousands. Quite a few people are on it.

How are customer service and technical support?

We've dealt with technical support in the past and I would rate them very highly. They are helpful and responsive. They get us answers. We're quite satisfied with the level of support we receive. 

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We've basically used this product since day one. 

What's my experience with pricing, setup cost, and licensing?

You can save quite a bit using this solution. 

What other advice do I have?

We're just customers and end-users. We don't have any business relationship with VMware.

We use the latest version of the solution. I can't speak to the exact version number.

We're very happy with the solution overall. I'd rate it at a nine out of ten.

Using this product is a no-brainer. It's a really easy product to use. If you're looking at simply a VM or anything similar or anything cloud-based, it's pretty much exactly what you need. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at a retailer with 10,001+ employees
Real User
Jun 12, 2021
Useful Auto Deploy, scalable, and always updating for improvements
Pros and Cons
  • "The most useful features are ESXi, DRS, Auto Deploy, and the Lifecycle Manager."
  • "My advice to small to large-scale enterprises companies wanting to move to virtualization, vSphere is highly recommended for effective cost savings."
  • "We would like to see the container-based operating system launched soon for this solution."
  • "When comparing the price of VMware solutions to other vendors, such as Nutanix, they are costly."

What is our primary use case?

We use this solution for network virtualization.

What is most valuable?

The most useful features are ESXi, DRS, Auto Deploy, and the Lifecycle Manager.

What needs improvement?

We would like to see the container-based operating system launched soon for this solution.

In a future release, multi-cloud capability should be simplified and easy to handle for administrators. For example, if I have a private cloud and public cloud and we have a feature to run VMware between these two, currently there is some complexity. We are hoping this can improve to allow us to run the workload anywhere.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

We have had some minor issues with stability in the past that has now have been resolved. 

What do I think about the scalability of the solution?

The architecture has been redefined and the scalability is good. In the previous editions, we had boot failing issues but they have resolved them and introduced a new model of high availability in vSphere for vCenter. Scalable is just a single click and is very easy.

How are customer service and technical support?

We were having some network glitches and some other issues known by VMware, they were all resolved through provided patches. Now everything is working fine.

Which solution did I use previously and why did I switch?

We have also been working with AWS and Azure. We normally recommend VMware solutions for private cloud, and for public cloud, AWS or Azure. However, VMware is also having capabilities on AWS and Azure which we recommend.

How was the initial setup?

The setup of this solution is very easy now, it was a bit difficult before and now has been simplified.

What's my experience with pricing, setup cost, and licensing?

When comparing the price of VMware solutions to other vendors, such as Nutanix, they are costly.

Which other solutions did I evaluate?

We have compared this solution to Nutanix.

What other advice do I have?

My advice to small to large-scale enterprises companies wanting to move to virtualization, vSphere is highly recommended for effective cost savings. The future is in virtualization, the industries are moving in that direction. Everything is in virtualization, such as networks, storage, and desktop applications. We can reduce the data center space, power cooling, and hardware lifecycle. However, the licensing costs are expensive.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Irad Dukad - PeerSpot reviewer
IT Manager at Ducart
Real User
Jun 3, 2021
Easy to navigate, with good technical support and satisfactory stability
Pros and Cons
  • "Technical support was helpful and knowledgeable."
  • "The interface that the product offers is very easy to navigate."
  • "The initial setup is a bit complex."
  • "The initial setup is not really straightforward or simple to execute. I needed an integrator to do it."

What is our primary use case?

The product is primarily used for my main server for the main business. All the servers are on it.

What is most valuable?

The interface that the product offers is very easy to navigate. I learned it quite easily. I check the hypervisor interface on it. It's much easier for one who is familiar with the technology. 

The details that I get from the solution are great. It gives a lot of detail.

The product has been pretty easy to use overall.

The stability is okay.

Technical support was helpful and knowledgeable. 

What needs improvement?

I would prefer it if there was a better connection between the storage and the server. For that reason, I'm going to HCI or dHCI. I want to integrate it all into one interface and I can't do that here. That's why I'm going to HCI or dHCI.

The initial setup is a bit complex. You likely will need some help with the implementation. It's not something just anyone can do.

For how long have I used the solution?

I've been using the solution for 15 years at this point. it's been a long time. I have a lot of experience with the product as I've worked with it for over a decade now. 

What do I think about the stability of the solution?

The solution's stability is okay. For us, it's enough. There aren't issues with bugs or glitches and it doesn't seem to crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability depends on the hardware. If your hardware allows you to expand, it shouldn't be an issue.

Every year we increase storage, and therefore we regularly increase usage. However, I am planning to replace our current storage.

How are customer service and technical support?

I have dealt with technical support in the past. It was less with VMware, and more with the vSphere storage. Once or twice I needed help. It was pretty good. I found them to be knowledgeable and responsive. I would say we are satisfied with the level of support on offer.

How was the initial setup?

The initial setup is not really straightforward or simple to execute. 

I didn't do it myself. That would have been a bit much for me. I needed an integrator to do it. It's a bit complex to do.

In terms of the deployment time, when we last did it four years ago, it took about one week to get everything up and running.

We have one technical person on our team that assists with deployment and maintenance. They are an admin.

What about the implementation team?

I enlisted the help of an integrator that mostly did the installation for us.

What's my experience with pricing, setup cost, and licensing?

We do pay for the solution. It's on a yearly basis.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this product. When I started to use it about 15 years ago, it was the only tool option to work with.

What other advice do I have?

I'd recommend the solution to other users and companies. 

Overall, I would rate the solution at an eight out of ten. I would say that we are quite happy with its capabilities overall. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: August 2026
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.