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Associate Manager at a tech services company with 1,001-5,000 employees
Real User
Stable and scalable, good support and training, and useful for 100% hardware utilization
Pros and Cons
  • "Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable. Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage."
  • "Its price could be better. It is expensive, and its price is a big concern."

What is most valuable?

Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable.

Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage.

What needs improvement?

Its price could be better. It is expensive, and its price is a big concern.

For how long have I used the solution?

I have been working with vSphere for the last ten years.

What do I think about the stability of the solution?

It is stable. I started my virtualization career with VMware 3.0 or 3.5. At that time, it was volatile, but now it is quite sturdy. At that time, it was working with Exchange 2003. When I installed it on VMware, I found that Exchange was giving problems and servers were hanging, but nowadays, servers are quite stable. Virtualization is quite good nowadays, and that is the future. All cloud solutions are good nowadays.

Buyer's Guide
VMware vSphere
June 2025
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What do I think about the scalability of the solution?

It is scalable. I have around 200-plus servers with me.

How are customer service and support?

Their technical support is good. I am happy with that. When I call my VMware team members for any issue, they usually guide me. I am getting good technical support. When I open a high-priority ticket, and I want the support within 10 minutes or 15 minutes, I call my local team member or my Account Manager, and they arrange it for me. I find them very good. I don't find any issue with VMware.

Their training is also good. People, who are not a part of an organization and want to get some training, can connect to their virtual labs. They are doing pretty well. 

Which solution did I use previously and why did I switch?

I didn't work on something similar before vSphere. After vSphere, I tried to work on Microsoft Virtualization, which is also quite good, but I did not get much exposure to that. My organization prefers to work on VMware. In our sister concern, we're working on Microsoft, but we are planning to move them to VMware vSphere because I want to establish my DR on the other side. We had VMware DRS hosted at one of the service providers, and then we moved to Microsoft Azure, but now we're planning to move back to on-premise.

What's my experience with pricing, setup cost, and licensing?

Its price is quite high. VMware licensing is quite costly. You have to pay for the CPU and Threads, but if you want good service, you have to pay the price. Its cost is not more than 1 million for us.

What other advice do I have?

If you want 100% utilization of your hardware, you should definitely use it. There is also network virtualization and storage virtualization, but it would be quite cheaper if you go for physical storage.

If you are a medium to large organization, the hybrid environment is also there. If you are a small organization, you should go for the cloud because if your utilization is not much, it is always recommended to go for the cloud. Otherwise, go for VMware virtualization. It is 100% useful for an organization.

VMware is bringing a lot of features. They are quite ahead in terms of features. They have containerization, monitoring, operational manager, and all required features. vSAN and storage utilization are also there. They are bundling everything. Their Research and Development is very good. 

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at KIAN company
Real User
A stable and scalable solution that is easy to install and has many features
Pros and Cons
  • "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
  • "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."

What is our primary use case?

We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.

What is most valuable?

Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. 

The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.

What needs improvement?

The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. 

We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.

It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.

What do I think about the scalability of the solution?

It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users. 

Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.

How are customer service and technical support?

In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems. 

How was the initial setup?

Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.

What about the implementation team?

I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.

What other advice do I have?

I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
June 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Server Engineer at a retailer with 10,001+ employees
Real User
Good high availability, easy to scale, and pretty stable overall
Pros and Cons
  • "The solution has high availability."
  • "The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better."

What is our primary use case?

We primarily use the solution for everything Microsoft-related for the most part. I would say our visualization platform is about 99.5% of all our workload from a Microsoft point of view

What is most valuable?

The solution has high availability. 

The on the fly changing of the resources on a VM is very helpful. 

You've got the underlying capacity, that's greater than what the actual server has, and therefore you have the ability to do on the fly add capacity. I would say that's by far the thing we use the most. 

The VRS, to a lesser degree, is also quite useful to us. It does work in the environment. 

The solution is very good from a recoverability point of view. Everything can be stored much easier on a virtual server than on a physical box. 

What needs improvement?

The biggest pain point is probably the firmware management of the underlying hardware. It could be a lot better.

We use HP hardware. The biggest thing is the firmware upgrades and other items at the backend. You have to take down the system. It's an in-memory database and that can sometimes cause issues. If you have to do firmware upgrades, it's organizing downtime and all sorts of things, which normally in a VMS space isn't an issue. They have embedded some of this in 7.1, however, I haven't tested it or seen it in action as yet. 

That said, one of the problems is that when we're sort of behind big memory servers and the databases in them if you migrate it, it potentially breaks the system off. That's a big pain point that the firmware management of the underlying hardware should handle. VMware doesn't really cater to it, however, Nutanix to some degree does cater for. It gets pretty expensive, however.

We are always sort of one or two versions behind. We never test the latest version. I would say for me personally, the management aspect with large memory and in-memory databases for the motions and stuff like that is what it needs. That's one of the key things that I need really, from a support perspective. That's caused a number of issues already. 

You do get something called host profiles, which they've also improved slightly, however, I still think it's a bit clunky in terms of the way you can manage it. They can produce something to improve that aspect slightly.

For how long have I used the solution?

I've been using the solution for more than 12 years. It's been over a decade at this point.

What do I think about the stability of the solution?

The solution is mostly stable.

We've had issues, however, if you think about it, it's quite complex if you look at stuff like a three-tier architecture with different stories, subsystems, and things like that. It's not really VMware if it's unstable perhaps. 

VMware itself isn't necessarily unstable, however, they might present as a VM-ware issue due to the fact of the storage latency or a driver issue. We did a firmware update and VMware itself I think is quite stable. Every now and again, there's an issue that creeps in, however, it's because we use different vendors for storage and a different vendor for computing. Overall, by and large, VMware is very stable.

What do I think about the scalability of the solution?

From the way we set it up, it is relatively easy to scale as long as you've got the planning in place for where you're going to. We use something called blade technology, and that is relatively easy to scale.

There's a total of ten people that are actually on the solution at any given time.

How are customer service and technical support?

I've used technical support a couple of times. I'm quite happy with it. We've got an agreement with HP. We offer our support via HP or via Data Centrix with HP. Durin the couple of times I've used it has been quite fast and thorough.

Which solution did I use previously and why did I switch?

I've never used a different solution. I started using VMware or VMware server, about 20 years ago. vSphere ESX is probably the first visualization tool I've used. Subsequently, yes, we've tested one or two other options, for example, Hyper-V and what used to be called Acropolis. We've also used Oracle VM. However, for production and for everything else we've done, we pretty much speak to VMware. It's tried and tested and we're quite happy with the stability. Therefore, we stick with it.

How was the initial setup?

If all your hardware requirements are met, it is a relatively simple implementation. However, you have to have the boxes ticked in terms of connectivity, capacity, and all that sort of stuff. The actual VMware part of it is not the biggest complication of everything now.

We handle maintenance ourselves. My team consists of five people, and of those, only one of them really works on the maintenance of the hardware and the software. It doesn't take a lot of personnel.

What about the implementation team?

Initially, we did use a vendor for the initial setup. That's even before I started at this company. The company uses their local vendors to output the hardware deployment and with the software deployment, however, it's my understanding that it's been done in-house mostly.

What's my experience with pricing, setup cost, and licensing?

It's not a cheap solution. The maintenance specifically is quite expensive. I also find that it's more expensive than the higher tier products. 

We've looked at buying into something like a vROPS or whatever they call it today. However, when you look at the cost and the benefits, although there is great benefit in the product, it's just never been a cost discussion that we've been able to entertain with management. 

Similar to vSAN, we looked at that a couple of times. It's a great product and it has proven itself. It's brilliant. It's stable. However, as soon as you look at any peripheral products, it becomes quite expensive, as it's licensed per socket or per blade or per server or whatever. 

What other advice do I have?

We're just customers.

We are a little behind the latest version, which I believe is 7.1. We're using 6.5 for the most part. We still have a little bit of a legacy in 5.5, however, that is just hardware related. It doesn't support the newer version. We trying to rectify that as soon as possible.

I would recommend the solution to other companies.

Overall, I would rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1752153 - PeerSpot reviewer
Solutions Architect at a comms service provider with 501-1,000 employees
Consultant
Easily move images of virtual machines between different workspaces and environments
Pros and Cons
  • "The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations."
  • "An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations."

What is our primary use case?

We primarily use VMware vSphere for virtualization.

We use it mostly on-premise, but for the last year on cloud.

How has it helped my organization?

It has facilitated the adoption of DevOps practices and technology.

What is most valuable?

The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations.

What needs improvement?

An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations.

For how long have I used the solution?

I have been using VMware vSphere for the last eight to 10 years using different scopes for different projects.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

I haven't had a chance to do any scalability exercises, just some tests, but not on real-time or on real production. Probably later I will get a chance to test scalability.

There are about 10 or 15 people using it directly in the environments and between 500 and 600 people that are enabled with the VMware.

We require just another engineer and myself for the deployment of VMware.

We probably will not increase the licensing for the VMware, but we will increase the load on the installation that is being handled by VMware.

How are customer service and support?

I haven't had a chance yet to use technical support, but from past experience I would say that it's very good. For this project we have not had a chance to use direct technical support, but for previous projects it has been good. So hopefully it stays like that.

How was the initial setup?

The initial setup is relatively simple. Between one and 10, I would give it a six.

For the product that I'm working on right now it took about three weeks because it had several different virtual machines and inside the virtual machines there were a lot of containers. So there were certain complexities that extended the complexity of the VMware installation itself. But for just the VMware only it took about a week and a half or something like that.

We did not use consultants or resellers for deployment, just the documentation.

What's my experience with pricing, setup cost, and licensing?

Our license is on a yearly basis.

What other advice do I have?

My advice to anyone considering using VMware vSphere is you have to find out the requirements. You have to do a very good job finding the requirements so that the scoping and provisioning of the resources are okay. That way you don't have  later have to be constantly changing the configuration. It is good to spend some time doing requirements and finding out the loads, etc... that you are going to have to handle.

Generally, VMware vSphere is not perfect, but it's okay. On a scale of one to ten, I will give it an eight.

You get used to the interface. The pricing is getting cheaper, but it depends. Anyway, it is a good product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ali Yazıcı - PeerSpot reviewer
IT Service Manager at Kuveyt Turk Participation Bank
Real User
User friendly user interface, easy to install, and stable
Pros and Cons
  • "The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust."
  • "The technical support could improve by being a little faster."

What is our primary use case?

We use VMware vSphere for the virtualization of environments.

What is most valuable?

The solution is easy to use, user-friendly interface and has high availability features. When comparing it to other solutions it is more robust.

For how long have I used the solution?

I have been using this solution for approximately 10 years.

What do I think about the stability of the solution?

This solution is more stable than competitors.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

How are customer service and support?

The technical support could improve by being a little faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously use Hyper-V.

How was the initial setup?

The installation is easy and can be done in one day.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and it could be cheaper.

Which other solutions did I evaluate?

We previously evaluated Hyper-V and RHEV.

What other advice do I have?

I recommend this solution to others.

I rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1390341 - PeerSpot reviewer
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Real User
Top 20
Makes my environment very reliable, and it is easy to manage and implement
Pros and Cons
  • "It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement."
  • "They can lower the price of its license."

What is our primary use case?

I use it for my infrastructure, and we can also use it for our simulation environment and training. We can use VMware in a simulation environment to test the environment we need.

How has it helped my organization?

It makes my environment very reliable.

What is most valuable?

It is a very dependable solution. Its performance is very good, and it is also easy to manage and implement.

What needs improvement?

They can lower the price of its license.

For how long have I used the solution?

I have been working with this solution for more than six months.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. In my organization, we have about 2,000 users. Its usage is very extensive. We use it daily.

How are customer service and support?

Their technical support has been very good.

Which solution did I use previously and why did I switch?

I have used Microsoft Hyper-V.

How was the initial setup?

It is easy to implement. It is a very good solution.

What about the implementation team?

I can implement it myself. On one server, it takes a maximum of one hour. We have a technical team of three people for deployment and maintenance. We have one manager and two engineers.

What's my experience with pricing, setup cost, and licensing?

Its price could be lower. There is the cost of one license, and then there is the subscription cost for support.

What other advice do I have?

It is a very fine and reliable solution. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tomas Sajauka - PeerSpot reviewer
Systems Engineer-Consultant at Blue Bridge Bond, UAB
Real User
Top 5
Feature rich, high availability, and scalable
Pros and Cons
  • "VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop."
  • "The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support."

What is our primary use case?

A lot of people use the VMware vSphere solutions because most operations are virtualized. Small and mid-range companies are using VMware vSphere for all their infrastructure virtualizing applications, this is what the solution is mainly used for.

What is most valuable?

VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop.

For how long have I used the solution?

I have been using VMware vSphere for many years.

What do I think about the stability of the solution?

The stability of VMware vSphere is great. It has high availability. 

What do I think about the scalability of the solution?

VMware vSphere is scalable.

I am in Lithuania and we have approximately 100 customers. Most companies use some kind of virtualization. It can be VMware or Citrix, or something else. Our clients mostly use VMware vSphere.

How are customer service and support?

The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support.

How was the initial setup?

The initial setup of VMware vSphere is simple. However, I have been using similar solutions for 15 years making the process simple.

The installation took approximately 15 minutes. However, the installation itself is very easy but you need to do the configurations and integrations which can be more difficult depending on the customer's needs and their infrastructure.

What about the implementation team?

We use one person for the implementation of VMware vSphere. For the maintenance and support of the solution, the amount of people needed depends on the infrastructure and size of the customer.

What's my experience with pricing, setup cost, and licensing?

Our customers typically use permanent licenses, not subscription-based. However, there are subscript-based licenses.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1158117 - PeerSpot reviewer
Assistant Consultant with 10,001+ employees
Consultant
Reliable with an easy setup and helpful technical support
Pros and Cons
  • "Its scalability potential is good."
  • "I can't speak to any missing features. It has everything I need."

What is our primary use case?

It is used for some databases to the application server and any load that you can think about.

What is most valuable?

There are many features that are valuable and that excites me. However, it totally depends upon the customer. I'm working on the behalf of a service provider, who supports a customer. How useful it depends on what kind of licensing the customer carries.

The initial setup is straightforward and not overly complex.

Its scalability potential is good.

The solution is quite stable. 

Technical support has been good.

What needs improvement?

I can't speak to any missing features. It has everything I need.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

We have found the solution to be stable. There aren't bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution can scale and expands well. If a company needs to expand, it can do so.

How are customer service and support?

The solution offers helpful and responsive technical support. We're quite satisfied with eh level of service on offer. 

How was the initial setup?

We have found the setup process to be simple and straightforward. There wasn't too much complexity or difficulty.

What other advice do I have?

We are with one of the service providers. I'm managing VMware.

We are not working with the latest version of the solution. We're working with, for example, N-1.

I'd rate the solution at a nine out of ten. We are very happy with its capabilities and don't have anything negative to say.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.