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System Advisor IT at CRIF India
Real User
Nov 21, 2021
Reliable, user-friendly interface, easy to install, configure, and manage
Pros and Cons
  • "There is the simplicity of management, accessibility, and availability."
  • "The freelance experience for the platform is excellent."
  • "The only concern that I have with VMware is the support. It is very limited and can be better."
  • "The only concern that I have with VMware is the support. It is very limited and can be better."

What is our primary use case?

In the organization where I have worked for the past nine years, there are multiple virtualization platforms. Virtualization software includes Microsoft Hypervisor, Red Hat KVM, Oracle virtual machine, and Oracle virtual cloud.

vSphere is optimized for a specific type of virtualization.

What is most valuable?

There is the simplicity of management, accessibility, and availability.

The interface is really user-friendly.

What needs improvement?

The only concern that I have with VMware is the support. It is very limited and can be better.

When you get support from the VMware global team or support locations, customer complaints are not entertained or taken seriously by the VMware global team or support centers. Other OEMs, such as Microsoft and Oracle, would make you a priority.

For how long have I used the solution?

I have been using VMware vSphere for three years.

We recently upgraded to the latest version.

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VMware vSphere
February 2026
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What do I think about the stability of the solution?

It's a very stable solution. In fact, when it comes to virtualization, you can tell anyone to use the system.

What do I think about the scalability of the solution?

In our organization, we have 600 users. 

My previous organization had a population of approximately 35,000 people.

How are customer service and support?

The support is the only negative feedback, they need improvements.

Which solution did I use previously and why did I switch?

I'm familiar with all of the virtualization platforms that are now available on the market.

How was the initial setup?

The initial setup and installation are straightforward. It is something that can be done by anyone.

In one hour, we can complete the installation and configuration.

Admins are only required to look after the VM portion of the new VM creation as well as the configuration or modification. Aside from that, we have a team of two or three admins to deploy and maintain this solution during their shift time, such as in the morning and afternoon shifts.

What's my experience with pricing, setup cost, and licensing?

The organization pays the licensing fees.

Which other solutions did I evaluate?

We looked at a few alternatives and compared them to vSphere.

What other advice do I have?

The freelance experience for the platform is excellent.

I would recommend this solution to other users.

I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at pioneers
Real User
Nov 19, 2021
Feature rich, easy to use, and simple initial installation
Pros and Cons
  • "The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good."
  • "The solution has many valuable features, virtualization is flexible and it has simple clustering, however, the most important feature is the ability to move between VMs and the vMotion features are very good."
  • "The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved."
  • "The monitoring is not good in vSphere, many times you have latency or you cannot find what you want."

What is our primary use case?

We are using VMware vSphere on all of our servers in all environments.

What is most valuable?

The solution has many valuable features. Virtualization is flexible and it has simple clustering. However, the most important feature is the ability to move between VMs. The vMotion features are very good.

What needs improvement?

The monitoring is not good in vSphere, many times you have latency or you cannot find what you want. The events should be improved.

For how long have I used the solution?

I have been using VMware vSphere for more than five years.

What do I think about the stability of the solution?

The stability is very good, but the performance is not good. If you have a large workload, you have to go to a physical service.

What do I think about the scalability of the solution?

The solution is scalable, to add storage is easy.

We have approximately six administrators that use the solution in my organization.

How are customer service and support?

I have needed the support of VMware on one occasion. The first level of support is not good but the second level is better and overall the response times tend to be poor.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I did the implementation of the solution myself. We do the regular maintenance ourselves.

What's my experience with pricing, setup cost, and licensing?

I'm satisfied with the VMware vSphere price. They have a bundle that is priced well. However, any advantage feature is very costly.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
February 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
885,264 professionals have used our research since 2012.
Gabriele-Pizzigati - PeerSpot reviewer
Senior Software and Systems Engineer at SAMU.IT
Real User
Top 20
Oct 21, 2021
Reliable, scalable, with good support and high availability
Pros and Cons
  • "This solution's most valuable feature is its High Availability."
  • "This solution's most valuable feature is its High Availability."
  • "The support is good, but it's slow."
  • "The only concern I have with VMware vSphere is that the level of support is inadequate."

What is our primary use case?

We are an IT company and VMware partners.

VMware vSphere is used for virtualization in all situations and for all businesses.

What is most valuable?

This solution's most valuable feature is its High Availability.

What needs improvement?

The only concern I have with VMware vSphere is that the level of support is inadequate. It's not very fast. The support is good, but it's slow.

When we need help, we require someone to answer the phone quickly.

For how long have I used the solution?

I've been selling VMware vSphere since it was launched.

What do I think about the stability of the solution?

We have no issues with the stability of VMware vSphere. It is very stable.

What do I think about the scalability of the solution?

VMware vSphere is a scalable product.

How are customer service and support?

Technical support is good but not very fast.

Which solution did I use previously and why did I switch?

We have customers who use Sangfor, as well as customers with VMware. 

vSphere is used by all VMware customers.

How was the initial setup?

A small infrastructure installation can take up to eight hours.

The teams are always the same. We have five technicians, three of whom specialize in networking and virtualization, and one who is a management engineer.

What's my experience with pricing, setup cost, and licensing?

Our customers have the option of paying the licensing fee when they purchase the solution or renting it from us.

If a customer chooses to rent the solution, the customer pays us and we purchase the solution.

What other advice do I have?

The vSphere serves as the system's control center for managing virtual machines (VMs). VMware vSphere is present in all installations.

Our solutions are all deployed on-premises.

As a company, we advise, supply, and install products for our clients. We provide two solutions, one of which is Sangfor and the other is VMware.

As a reseller of vSphere, I would recommend this solution to anyone who is interested in using it.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior System & Security Administrator at a retailer with 51-200 employees
Real User
Top 20
Oct 18, 2021
Good application and services
Pros and Cons
  • "VMware vSphere has very good applications and services."
  • "VMware support is very helpful; their team is very knowledgeable and useful."
  • "Here in Egypt, we would like everything free. So if you give us the license for free, we would be thrilled."
  • "We cannot use it without the support license."

What is our primary use case?

We use vSphere to create virtual machines, connect them with centralized storage, and manage the vSphere servers. Many of our customers use vSphere. It's famous in Egypt.

What is most valuable?

VMware vSphere has very good applications and services.

For how long have I used the solution?

We've been working with vSphere for about three years.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

How are customer service and support?

VMware support is very helpful. Their team is very knowledgeable and useful.

How was the initial setup?

Setting up vSphere is very easy. It takes about three or four technicians to implement, including one manager and three admins.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual subscription. We recommend users pay for VMware support because you might need it. We cannot use it without the support license. Here in Egypt, we would like everything free. So if you give us the license for free, we would be thrilled.

What other advice do I have?

I rate vSphere 10 out of 10. I would recommend it to others. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1261665 - PeerSpot reviewer
VMware Software Engineer at a insurance company with 10,001+ employees
Real User
Oct 11, 2021
Reliable with good performance and helpful technical support
Pros and Cons
  • "The pricing of the product is reasonable."
  • "The solution is very stable and very reliable."
  • "The latest version of the solution has a few bugs."
  • "The latest version of the solution has a few bugs."

What is our primary use case?

We primarily use the solution for virtualization.

What is most valuable?

The solution offers a very stable performance. 

It's a scalable product. 

The solution is extremely reliable. It's an excellent product.

The initial setup is pretty straightforward.

Technical support has always been great.

The pricing of the product is reasonable.

What needs improvement?

The latest version of the solution has a few bugs. This may be due to the fact that they moved to web-based management. There are some problems in that web-based management, however, it's a minimal issue.

For how long have I used the solution?

I've been using the solution for seven or eight years at this point. I've used it for a while. 

What do I think about the stability of the solution?

The solution is very stable and very reliable. The performance has been great. In the version we are using, there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand it, it can do so.

I'm not sure of the exact number of users, however, we do have the solution installed on 4,000 machines. 

How are customer service and support?

Technical support has been excellent. They are helpful and responsive. We have no complaints. Their level of service is always good. 

How was the initial setup?

The initial setup was straightforward and not overly complex. Although it took us a couple of weeks before we installed it, the deployment only took about one day or one and a half days.

We had three engineers that handled the deployment. 

What about the implementation team?

We handled the initial setup ourselves. We did not need the assistance of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

There's a yearly licensing fee, however, it isn't overly expensive. 

What other advice do I have?

Up until now, we use the product on-premises, however, currently, we are developing a hybrid cloud. We are moving to the cloud solution and the base, the transition system is, VMware vSphere.

While we use the solution's 6.7 version, the latest version is version 7.

I'd rate the solution at a nine out of ten. I've been very happy with the capabilities of the product.

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1681332 - PeerSpot reviewer
IT Operations Support at a energy/utilities company with 501-1,000 employees
Real User
Oct 4, 2021
Stable, simple to scale, simple to operate, and has helpful support
Pros and Cons
  • "The virtualization this solution offer is very complete for the infrastructure."
  • "The virtualization this solution offers is very complete for the infrastructure."
  • "The support for the latest version could be improved."
  • "The support for the latest version could be improved."

What is our primary use case?

We use VMware vSphere on our main computer systems and we are using the Center Configuration Manager from VMware for the solution as well as vCenter for replication.

What is most valuable?

The most valuable feature is the tech manager from the utilization.

The virtualization this solution offers is very complete for the infrastructure. It meets our requirements and our needs.

It is very easy to operate.

What needs improvement?

The support for the latest version could be improved.

For how long have I used the solution?

I have been working with VMware vSphere for ten years.

We began with version 4.0 and are now working with the most recent version.

What do I think about the stability of the solution?

VMware vSphere is a stable solution.

What do I think about the scalability of the solution?

VMware vSphere is a scalable product.

How are customer service and support?

Technical support from VMware is very comprehensive and helpful.

Which solution did I use previously and why did I switch?

We use several solutions such as Microsoft Azure, Oracle, and we use VMware for our infrastructure.

We also have another solution for disaster recovery.

We used Microsoft Azure for testing with the model phone credit. It was for testing only.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the price is not cheap, nor it is expensive. It's average.

Which other solutions did I evaluate?

Currently, we are starting on study for implementing the software design network, and I am evaluating options because I want to know the latest information about the products.

We are also evaluating NSX to implement it in the future.

What other advice do I have?

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Real User
Oct 3, 2021
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
  • "I definitely like the stability, performance and ease-of-use."
  • "We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery."
  • "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."
  • "VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense."

What is our primary use case?

The solution acts as the basis for doing virtualization. 

What is most valuable?

I definitely like the stability, performance and ease-of-use. 

I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs. 

What needs improvement?

VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it. 

For how long have I used the solution?

I have been using VMware vSphere since 2007. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and support?

The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper. 

How was the initial setup?

The initial setup was straightforward, perfect. 

This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity. 

Deployment lasts half a day, at which point everything is up and running. 

The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations. 

What about the implementation team?

If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex. 

What's my experience with pricing, setup cost, and licensing?

Our customers incur a yearly licensing fee, one of three or five years, in fact. 

What other advice do I have?

We consider the solution to be obligatory. 

The solution's use can range from ten users to thousands. 

I would definitely recommend the solution to others. I am a big fan of it. 

I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1672974 - PeerSpot reviewer
Systems analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Sep 27, 2021
Easy configuration, with easy installing that is scalable and stable
Pros and Cons
  • "The interface is good."
  • "The interface is good, and it is easy to configure."
  • "I would like to see VDP and other features included to back up the VMs in a native manner."
  • "I would like to see VDP and other features included to back up the VMs in a native manner."

What is our primary use case?

We use this solution for Datacenter consolidation and it is the infrastructure of our servers.

What is most valuable?

The interface is good.

It is easy to configure.

What needs improvement?

I would like to see VDP and other features included to back up the VMs in a native manner.

For how long have I used the solution?

I have been using VMware vSphere for ten years.

We are working with VMware vSphere 6.5.

What do I think about the stability of the solution?

VMware vSphere is stable enough, but we have some issues with the storage vendor.

What do I think about the scalability of the solution?

It's a scalable solution. We don't have any issues with the scalability of VMware vSphere.

We have 5,000 users in our organization.

Before we consider increasing the usage, we have to consolidate Windows Datacenter by applying an HCI infrastructure.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I am a customer of Dell Technologies as well as VMware.

Other products we work with are VDI, VMware Horizon Server, and vSphere with Operations Management.

I have been using Horizon for eight years. We are using version 7.

It has 100 user licenses, that are deployed on-premises.

I feel that Horizon is more flexible in increasing the number of desktop and network profiles.

I would rate Horizon a seven out of ten.

There are ways to implement VDI in the organization other than the VMware Horizon.

How was the initial setup?

In most cases, the initial setup is simple.

It took two months to deploy this solution.

We have a team of two or three to deploy this solution.

What about the implementation team?

We had help from resellers.

What's my experience with pricing, setup cost, and licensing?

We don't have an active subscription. We have a prepaid or permanent license.

Which other solutions did I evaluate?

We have been researching vSAN and hyper-converged features.

What other advice do I have?

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2026
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.