My role is to set up the solution for the application team. They use it to fetch data and I think for the main part they use it for ULT or APL. I'm a database administrator and business analyst and we're a customer of WebLogic.
Database Administrator/Business Analyst at Soft Alliance
Great monitoring tools and very robust
Pros and Cons
- "This is a robust solution."
- "This is a straightforward application; it's easy to set up and use if you have the proper documentation, it's not overly challenging."
- "There are sometimes issues with clusters."
- "For improvement, I think the area of clusters are sometimes problematic and we do have issues around that."
What is our primary use case?
What is most valuable?
I like that the solution is a bit more robust than the API. Also, the setup is straightforward so I rarely have issues in that area or with administering. I think the monitoring tools and the documentation are not bad.
What needs improvement?
For improvement, I think the area of clusters are sometimes problematic and we do have issues around that.
For how long have I used the solution?
I've been using this solution for two years.
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What do I think about the stability of the solution?
This is quite a stable solution, we may have had some initial issues but it's fine now.
What do I think about the scalability of the solution?
I think the scalability is fine.
How are customer service and support?
The documentation for this solution is very good so I haven't had contact with technical support.
How was the initial setup?
The initial setup doesn't take much time although it really depends on the quality of the infrastructure.
What other advice do I have?
This is a straightforward application. It's easy to set up and use if you have the proper documentation, it's not overly challenging. There is a lot of documentation available and what you really need is the technical know how.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Specialist at a financial services firm with 10,001+ employees
Scalable and stable with good transaction handling
Pros and Cons
- "The transaction handling of WebLogic and the way it is designed is excellent."
- "However, we can recommend this solution considering the stability and scalability that we have seen over the last five years."
- "Support could be better. The expertise when we have some Oracle WebLogic issues and challenges is not there. The issues are not being addressed in time. This really needs to be improved going forward."
What is our primary use case?
We primarily use the solution for the UI (user interface), as a middleware product that communicates between different servers including application servers and databases.
What is most valuable?
I think the way the managed servers and the load balancing as well as the threading have been distributed is very good.
The transaction handling of WebLogic and the way it is designed is excellent.
What needs improvement?
Customization is a bit of an issue for us.
Support could be better. The expertise when we have some Oracle WebLogic issues and challenges is not there. The issues are not being addressed in time. This really needs to be improved going forward.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
We've been using the solution for five years and haven't had any issues with stability so far. There haven't been bugs or glitches. We haven't had crashes.
What do I think about the scalability of the solution?
The solution is scalable. This shouldn't be a problem for organizations that need to expand.
We have about 200 people using the product currently. Mostly they are developers and testing teams.
How are customer service and technical support?
We've contacted technical support in the past. They've been okay, but they could be better. Sometimes it takes a while to get answers and some individuals don't have a clear knowledge base. I'd rate it seven out of ten in terms of satisfaction levels.
Which solution did I use previously and why did I switch?
We haven't used a different solution. However, we have a vendor who has created a product which is based on the WebLogic.
How was the initial setup?
The initial setup was not handled by myself. We have a separate team that handles the actual installation of WebLogic. However, I didn't see challenges in the implementation and the team didn't raise any issues that I know of.
What other advice do I have?
I don't remember the exact version number of the solution we are using, but it's around version 12.
I'd suggest other companies shop around. There are other competitors. The cost and the actual purpose of the application should be considered before choosing any solution.
However, we can recommend this solution considering the stability and scalability that we have seen over the last five years.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Deliver Head - Database and Infrastructure Cloud Services at Tech Mahindra Limited
A robust and highly available solution that supports multi-domain concepts
Pros and Cons
- "WebLogic adds a lot of value to business and investments."
- "The stability of WebLogic is really good, and we have customers running billions of dollars in transactions using this solution."
- "I would like to see the licensing policy simplified."
- "Deployment and integration should be simplified."
What is our primary use case?
We are a company that provides IT products and services. My role is to offer solutions to end-customers and then we implement and deploy it for them. WebLogic is part of the solution that we offer customers because PeopleSoft and Oracle ERP products both use it.
WebLogic runs as the middleware for solutions such as Oracle Business Intelligence and Oracle Retail.
How has it helped my organization?
WebLogic adds a lot of value to business and investments.
What is most valuable?
The most valuable feature are robustness, high availability, and multi-domain concepts.
What needs improvement?
Deployment and integration should be simplified.
I would like to see the licensing policy simplified.
For how long have I used the solution?
I have been using WebLogic Suite for about 13 years.
What do I think about the stability of the solution?
The stability of WebLogic is really good. We have customers running billions of dollars in transactions using this solution.
What do I think about the scalability of the solution?
Scalability is excellent. This is a five-billion dollar company and we have 125,000 users. There are many hundreds of concurrent users between ourselves and our customers. We do plan on increasing our usage.
How are customer service and technical support?
We deal with technical support regularly and we are satisfied with them.
How was the initial setup?
I wouldn't say that the initial setup is very simple, but at the same time, it is not. It needs an external person to do it, so I will say moderately complex, rather than very complex, and it needs an expert.
I would estimate the time for deployment between one and three days.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Operations Manager EMEA at a computer software company with 201-500 employees
Runs smoothly but we have had issues with scalability
Pros and Cons
- "It integrates well with other solutions."
- "It runs smoothly and everything works fine."
- "Sometimes there are issues when we work on a VM because people use it to put all of their reports on it at the same time. Then I have to restart and rebuild the machine."
What is our primary use case?
Our team works on it every day but; I don't do the technical work. I'm an operations manager and I manage the team.
What is most valuable?
It runs smoothly and everything works fine.
It integrates well with other solutions.
What needs improvement?
Sometimes there are issues when we work on a VM because people use it to put all of their reports on it at the same time. Then I have to restart and rebuild the machine. That is more of an issue with the users though.
For how long have I used the solution?
I have around 10 years of experience working with this solution.
What do I think about the scalability of the solution?
We have between 40 to 60 users who use this solution.
How was the initial setup?
The setup was complex but there weren't any issues.
What other advice do I have?
I would rate it a seven out of ten.
The client is happy and there are some issues sometimes with the scalability but it's probably because of the users. Otherwise, we don't have any other problems. Sometimes there are issues with the reports.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Data Networking at a manufacturing company with 1,001-5,000 employees
Hosts our applications and we can control all of our services from one place
Pros and Cons
- "The most valuable feature is that it provides one place where you can control all of the services."
- "The restart capability needs to be improved because it takes us 15 minutes to restart any application."
What is our primary use case?
WebLogic Suite is a solution that I use myself and I also provide services to my customers.
In my company, it is a standalone instance that is not connected to a cluster.
This solution hosts our Oracle Business Intelligence application, OBIEE, and other Oracle applications.
What is most valuable?
The most valuable feature is that it provides one place where you can control all of the services. You can switch on and off individual services, which comes in very handy.
What needs improvement?
The restart capability needs to be improved because it takes us 15 minutes to restart any application.
This is a heavy application, like everything that comes from Oracle.
Debugging with this solution is tough and a bit complex.
The interface is not very user-friendly.
For how long have I used the solution?
I have been using WebLogic Suite for between two and three years.
What do I think about the scalability of the solution?
We have close to 500 users.
How are customer service and technical support?
We have been in contact with Oracle support, although not for this solution.
In general, Oracle support is good.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
We only had to deploy this solution once. Since that time, we have switched it off and on every two or three months for maintenance.
What about the implementation team?
We manage one of the instances ourselves, and the other one is outsourced to a third-party in the US.
What's my experience with pricing, setup cost, and licensing?
Oracle is costly compared to the other solutions that we have. It is double the price of a similar solution that we use from Microsoft.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Cloud Infrastructure Consultant at a tech vendor with 51-200 employees
It has improved our security but the upgrades are complicated and the integration with other providers needs to improve
Pros and Cons
- "The program is scalable."
- "This solution has greatly improved security wise over the last couple of years."
- "I think the support could be much better."
- "All the areas of this program needs to improve. The integration with other providers and the user management could be better, and the upgrades are pretty complicated."
What is our primary use case?
We mainly use this program for forms and reports, as well as application provisioning for Java and so on.
How has it helped my organization?
This solution has greatly improved security wise over the last couple of years. The user experience is much better now than it was in the previous version, version 12. And the new inference manager is also much better.
What needs improvement?
All the areas of this program needs to improve. The integration with other providers and the user management could be better, and the upgrades are pretty complicated. So I would like to see that being improved in the next version.
For how long have I used the solution?
I have you been using this solution for almost five years.
What do I think about the stability of the solution?
The program is stable and we haven't had any issues so far.
What do I think about the scalability of the solution?
The program is scalable. You can create domains so we're fine with it. We currently have around 50 internal users and we have customers that which are big, state companies or government companies that use our solutions extensively.
How are customer service and technical support?
The first line of support in India is quite bad, but as we go further into the problems, we are referred to some really good technical guys, and they are really great. But it's not immediately opened as a priority one issue of support, so that's pretty bad.
How was the initial setup?
The initial setup was complex at first, but we soon got the hang of it and then it wasn't too bad. To deploy it by hand takes a couple of hours, but provisioning with a custom script takes around 10 minutes. It depends on the environment it will be run in.
What other advice do I have?
My advice to others would be: don't complicate things. Keep it simple. On a scale from one to 10, I rate this solution a seven. I think the support could be much better. So perhaps the developers can work on that. Also, the WebLogic management console could be more intuitive or more up to date, because it's still the old console from version 10. Bring us up to enterprise manager or cloud control, which has been in design and very intuitive.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a tech services company with 201-500 employees
Easy to use and easy to scale, but needs better documentation
Pros and Cons
- "The solution is very scalable. It's easy to add processes even if you are new to the solution."
- "The solution needs to share more information in terms of training. There needs to be more documentation involved to help those who are completely new to the product."
What is most valuable?
The solution's ease of use is its most valuable feature.
What needs improvement?
The solution needs to share more information in terms of training. There needs to be more documentation involved to help those who are completely new to the product.
For how long have I used the solution?
I've been using the solution for one year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is very scalable. It's easy to add processes even if you are new to the solution.
How are customer service and technical support?
We haven't had much interaction with technical support, so I can't speak to any direct experience.
How was the initial setup?
We didn't set up the solution ourselves. Rather, we hired our vendor to handle all of the implementation details for us.
What about the implementation team?
A vendor set up the solution on our behalf.
What other advice do I have?
We use the on-premises deployment model.
It's a good product. I'd recommend it to others.
I'd rate the solution seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data architect at Banking Sector
A solution with a good update deployment feature that's scalable and is easy to set up
Pros and Cons
- "Scalability on the solution is great. It's very very easy to scale."
- "The most valuable feature is the update deployment feature, which ensures you don't need to add or remove anything when handling a new deployment, as it will handle everything else, like adding the new features that have been released on the new deployment, and it's very simple."
- "The licensing for the solution is pretty expensive. It may be the most expensive solution, if you were to compare it to the competition."
What is most valuable?
The most valuable feature is the update deployment feature. Update deployment is when you already have an application deployed and you want to handle a new deployment. The feature ensures you don't need to add or remove anything. Rather, you just need to update and the feature will handle everything else, like adding the new features that have been released on the new deployment. It's very simple.
What needs improvement?
I had issues when I installed the SSL. With WebLogic, it's a very lengthy process.
For how long have I used the solution?
I've been using the solution for four or five years.
What do I think about the stability of the solution?
The solution isn't 100% stable, but it's pretty good. I'd rate it 3.5 out of five in terms of stability.
What do I think about the scalability of the solution?
Scalability on the solution is great. It's very very easy to scale.
How are customer service and technical support?
I've never had to reach out to technical support.
How was the initial setup?
The initial setup is very simple.
If you have everything ready from the OS side, it requires one to two hours to deploy.
What's my experience with pricing, setup cost, and licensing?
The licensing for the solution is pretty expensive. It may be the most expensive solution, if you were to compare it to the competition.
What other advice do I have?
I'd suggest those considering implementing the solution to move to the cloud. It's very simple and easy.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle Fusion Middleware specialist at a tech services company with 10,001+ employees
Easy to deploy and maintain, and straightforward to use
Pros and Cons
- "The feature that I have found to be the most valuable is the ease of deployment."
- "On the whole, I would say Oracle is far better, it more superior to the IBM product."
- "This solution would benefit from the inclusion of a ripple start function for clusters."
What is our primary use case?
I work with Telcos, one of the cell phone providers in South Africa, and they use it for their billing infrastructure.
The applications running on the WebLogic suite are for billing and customer CRM, which goes out to the call centers and the dealers. We maintain the environment.
What is most valuable?
The feature that I have found to be the most valuable is the ease of deployment.
In the beginning, you do tend to struggle a bit, but once it's deployed, then everything falls into place and maintaining it is quite simple.
What needs improvement?
It is difficult to say which features can be improved at the moment, as we are not working with the most current version and I am not aware of the features offered in the new version.
Once we catch up and move on to version 12C, we need to see what can be migrated to the cloud.
It might not be suitable to migrate the systems to the cloud, or maybe only portions of it. For example, it makes sense for our web services to go on the cloud, but not the actual application, the CRM system.
If we are considering the version that we are currently working with, then I would say that it's all fairly straightforward when it comes to using it. However, there are some small things, such as being able to restart clusters, where you can choose to restart each server one by one instead of all at the same time.
The ripple start is what we refer to as shutting down and restarting one server at a time in a cluster. In other words, when you kick off a ripple start, and it would go through, it will shut down the one instance, and start it up, then it would move to the next one. It wouldn't shut them all down, and I wouldn't have to manually, stop one, start it up, wait for it to come up and then move down to the next one. This solution would benefit from the inclusion of a ripple start function for clusters.
Also, the cloud integration, which I've heard is very strong with Oracle, it's the shift and lift methodology.
IBM WebSphere used to do things like that, where you could do a ripple start as opposed to shutting everything down and it would manage each one individually. That would be useful. if it's a live environment we have to ripple start. That's the big one, otherwise, we are pretty happy with everything.
The debugging function is nice on the Weblogic, but one thing WebSphere has, is, that you can apply the debugging permanently, or just until the server is restarted.
That might also be a feature that would be nice on WebLogic, but not critical because we turned it off afterward.
For how long have I used the solution?
I have been using this solution for ten years.
What do I think about the stability of the solution?
This solution is very stable.
The only time it's not stable is when the code has a memory leak, or it's heap dumping or the garbage collection isn't fine-tuned. That is not the environment, it's the code. The environment itself is extremely stable.
We have to get caught up as the version we are using is out of support.
The buzzword right now is cloud, and at some point, we have to see what we can take to the cloud and what we cannot. There are plans to move in that direction.
What do I think about the scalability of the solution?
It is scalable. We have added extra servers and extra instances when it's been required.
We don't run on VMs, we run on IBM LPARS. We don't run VMs where you can have them firing up, on-demand, but it is scalable for our purposes.
How are customer service and technical support?
Officially it's not supported, but we do get support when it's required. For example, approximately six months ago there was that day-zero vulnerability bug that had to be patched.
The patch that we applied on WebLogic actually broke some environments.
We logged tickets and worked with Oracle and they were able to support us, isolate the issue, and give us new fixes.
The support was very good and worked very well.
From this experience, I would rate the technical support quite highly. They were able to pinpoint the issue quite rapidly and assist us with a new patch. I would rate them a nine out of ten.
Which solution did I use previously and why did I switch?
Previously, we used the IBM product called WebSphere.
WebSphere and WebLogic are both very similar. They have the same purpose, the same end. I liked the way WebLogic is compartmentalized in the server where you can go and find the configurations, and see it on a file. It's fairly file-based, the data source is everything.
WebSphere wasn't stored quite that way, so you couldn't work as nicely outside the system.
There might have been a few other tweaks that WebSphere had which Oracle doesn't. But on the whole, I would say Oracle is far better, it more superior to the IBM product.
How was the initial setup?
The initial setup is complex. We did a migration from WebSphere to WebLogic.
The reason it's complex is it was already running, but it was a very different animal than WebSphere. There were code changes required, which fell to the developers on the development side. On the operational side, things like fine-tuning little things like the data sources work a bit differently, but once you figure one out, then the rest all falls into place.
At the moment the deployment model we use is on-premises, and nothing has been migrated to the cloud. It's a project for the future.
The deployment was approximately just over one year to get it migrated fully to where we were stable enough to turn off the WebSphere.
It was a little bit better than I had expected it to be. We all felt it would be an eighteen-month to a two-year project, and it did come in a little bit less than that. But of course, the business expects it in three to six months. We did try but realized that it was not going to happen unless everything just magically works the first time.
I'm on the operations side, I'm not on the development side. We look after the infrastructure and the upgrading.
The developers are a large team. On the operations team, we have approximately ten people. One person can do a feature release, which is what we call a deployment, in an evening. This is done three times a week.
What about the implementation team?
We do deployments roughly once a week, three times a month.
We have our own in-house developed deployment manager, which we call the Deployamater, and they set up all the deployments. The manager fetches the EARs, JARs, pages, and JSP files, then it deploys them.
We don't use the automated deploying via Oracle. We manage it like that, but we do it in an offline environment.
We duplicate our environments and we go to our offline environment, deploy there, test it first, and then switch the traffic to the new environment that it's being deployed to.
What other advice do I have?
I am a subcontractor to Vodacom, and the company I work for is a vendor, and they are an approved vendor with Oracle.
It is difficult to offer advice because every scenario is different, but I would suggest that you use the available expertise. There is a lot of expertise, don't try to do it all alone.
I wouldn't go back to WebSphere and for me, I would say it is the market leader.
I would recommend this solution and I would rate this product a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
Senior Enterprise Architect at a healthcare company with 11-50 employees
It easily connects to other Oracle products and services. However, this solution doesn't have connectors to other external applications.
Pros and Cons
- "A valuable feature is its integration with Oracle Database."
- "It easily connects to other Oracle products and services."
- "It is beneficial because it integrates with our internal systems, resolving half of our problems for internal system integration, data retrieval, and subscription to specific events."
- "This solution doesn't have connectors to other external applications."
- "Technical support is very costly. We tried to connect our healthcare systems with Oracle, and it needs a lot of support."
What is our primary use case?
It performs well.
How has it helped my organization?
It is connected with our systems, and our systems run on Oracle. It is beneficial because it integrates with our internal systems. This resolves half of our problems for our internal system integration, data retrieval, and subscription to specific events.
What is most valuable?
A valuable feature is its integration with Oracle Database. We have another system running Oracle Database which can be easily updated from the database and pushed to the middleware. Also, it easily connects to other Oracle products and services.
What needs improvement?
We need to have more adapters and connectors, especially healthcare system adapters. This solution doesn't have connectors to other external applications. We connect with other vendors' and other companies' systems, therefore we have been asking Oracle for specific interfaces because we have been unable to integrate with these systems using any adapters.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
Scaling is costly.
How is customer service and technical support?
Technical support is very costly.
We tried to connect our healthcare systems with Oracle, and it needs a lot of support. We would needs to hire a consultant, and the consultant would cost us $4,000 a day. Therefore, it's very costly to integrate with the other systems, which is why we are looking for other alternatives.
How was the initial setup?
I was not involved in the initial setup.
What's my experience with pricing, setup cost, and licensing?
In general, it is a costly solution.
Which other solutions did I evaluate?
Microsoft.
What other advice do I have?
I rate this solution as a seven out of 10, because it is not fully satisfying our needs. It is good in specific areas, but it's not satisfying all of our requirements. It is not a one stop shop.
Most important criteria when selecting a vendor:
- It is affordable.
- Easy to use.
- Ready documentation, training, and examples.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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