Zscaler Internet Access Reviews

Zscaler provides web security on the cloud for any device at any place all the time. If you use local appliances, users are not protected when they are connecting from outside the corporate network (e.g., home office, hotspots, airports, etc.).

We use Zscaler from all our locations, and for our roaming users too. In order to integrate our users to Zscaler, we use Okta (ADFS) for authentication, cloud security connectors for traffic redirection from locations (tunnels to the Zscaler cloud), and the Zscaler app for roaming users. 

One on the main benefits is protection all time from anywhere. 

Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality. 

In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide and the reporting tools are brilliant.  

Zscaler provides a lot of features in terms of control (URL filtering, cloud app control, etc.), which can be found in other solutions as well, but in terms of security, it is quite unique. SSL inspection, Advanced Threat Security, and Cloud Sandbox are probably the most valuable. 

• SSL inspection is easy to implement and the performance is great (it is the responsibility of Zscaler to provide it). 
• Advanced Threat Security protects you from most threats that can bypass the classic anti-malware solution.
• Cloud Sandbox completes the stack of security requirements stopping zero-day malware.

Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful.

When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. 

After a proper implementation, the maintenance is very low.

Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).

Zscaler is securing entire cooperate traffic using its different modules. This includes URL & aapplication filtering, malware & threat protection, bandwidth control, sand boxing and advanced fire-walling etc. Specifically, I like the URL filtering/user authentication. DLP and firewall features are also an added advantages. Also, there are various traffic forwarding mechanisms such GRE, pac file, VPN etc.

Since this is a cloud based product, we don't have to bother about the hardware/physical status and space. No need to monitor and manage the hardware. If there's an issue, Zscaler will switchover to another node to process the customer traffic.

Using location admin users should be better so we can merge any centralized authentication servers like AD, Radius, and any other server. This would help centralize the server management. v5.2 is being released shortly, and will have a lot of new features for TLS and HTTPS transactions.

Morethan 6 years

NO

Initially there were issues interms of stability and improved a lot now.

Zscaler is very easy to scale.

They have very excellent support team

It's an excellent product, and there's no need to worry about the hardware and maintenance cost.

We can manage our IT rules and policies using online portal.

The use cases of the solution are vast. CASB is a part of the product.

The solution has policies that work on client connectors. It’s pretty decent.

SSL inspection is a valuable feature.

The tool should improve the predefined dictionaries. The product should focus on improving its current features. They are good, but they need a lot of polishing.

I have been using the solution for almost a year. I am using the latest version of the solution.

I rate the tool's stability an eight out of ten.

The scalability of the tool is pretty good. I rate the scalability a nine and a half or ten out of ten.

The product must improve its support.

Neutral

The initial setup was straightforward. The solution is deployed on the cloud.

I see an ROI on the product.

The pricing is decent, but it is not that low. If we need any extra features, the price will increase.

People wanting to use the solution must not rely much on predefined dictionaries. I would recommend the product to others. Overall, I rate the product an eight out of ten.