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Perception Point Advanced Email Security vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Perception Point reduces SOC workload, enhances security, blocks threats, improves efficiency, and delivers excellent value with competitive pricing.
Sentiment score
6.5
Organizations using Zscaler Internet Access see cost reductions and improved security, achieving significant ROI within months.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
7.3
Perception Point provides responsive, professional, 24/7 customer support, though some users note variability in response times and effectiveness.
Sentiment score
6.8
Zscaler Internet Access support is praised for technical expertise but needs improved consistency and availability, with ratings around 7-8/10.
Customer service and support are good, but there is room for improvement in response time.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.7
Perception Point Advanced Email Security is praised for its scalability, effectiveness, and adaptability across diverse user needs and volumes.
Sentiment score
7.5
Zscaler Internet Access offers scalable cloud-based services, supporting large user bases despite occasional bandwidth and data center reliability issues.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
 

Stability Issues

Sentiment score
8.1
Perception Point Advanced Email Security offers high stability and uptime with minimal issues, easily managed by a small team.
Sentiment score
7.3
Zscaler Internet Access is praised for stability and performance, with minor latency issues noted and quickly resolved past incidents.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Perception Point Advanced Email Security needs enhancements in spam filtering, user customization, integration, and advanced features for better user experience.
Zscaler Internet Access needs improved integration, user interface, scalability, and lower costs, with enhanced support and security features.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Maybe a couple of improvements on their portal would be good.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Opinions on Perception Point Advanced Email Security's pricing vary, influenced by inbox count, features, and regional pricing impacts.
Zscaler Internet Access is costly but valued for features, global coverage, scalability, and suitability for large enterprises.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Perception Point excels in fast, accurate threat detection, effective blocking of phishing, detailed reporting, and user-friendly interface.
Zscaler Internet Access enhances security with robust features, seamless integration, and efficient threat protection for remote networks.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The SSL inspection also offers added security, facilitating the exchange of critical data.
Its cloud-native proxy architecture ensures high availability and resilience, even in challenging regions like China.
 

Categories and Ranking

Perception Point Advanced E...
Ranking in Internet Security
8th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Email Security (13th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (4th)
 

Mindshare comparison

As of August 2025, in the Internet Security category, the mindshare of Perception Point Advanced Email Security is 0.9%, up from 0.4% compared to the previous year. The mindshare of Zscaler Internet Access is 33.7%, down from 36.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Fabio Amorim Araujo - PeerSpot reviewer
Has good detection and response capabilities
The solution is very easy to use. We don't have any difficulty with transactions. Finding information, customizing configurations, and getting support or documentation is simple. I don't have any negative points to mention. I would recommend this solution to others. On a scale of one to ten, I'd give it a ten. It's amazing for us—the protection, the analysis time compared to Microsoft 365, and the pricing are all good. We're using both solutions—spam and protection channels. Recently, we presented two-week results to a customer, and they liked them and wanted to buy the solution. Our feedback is positive. We're developing a strategy to increase sales of the solution. When we deliver executive summaries to customers, we present good news about our company and discuss how Perception Point Advanced Email Security can help improve their security.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
7%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Maybe a couple of improvements on their portal would be good, but other than that, I think it is good.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Perception Point Advanced Email Security vs. Zscaler Internet Access and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.