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Perception Point Advanced Email Security vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Perception Point delivers strong ROI by preventing threats, reducing SOC workload, minimizing downtime, and enhancing productivity with cost-effective security.
Sentiment score
5.7
Zscaler Internet Access drives cost savings by reducing on-premises needs, enhancing security, and cutting hardware and staffing costs.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
Security analyst at a outsourcing company with 501-1,000 employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.5
Perception Point Advanced Email Security's support is highly praised for responsiveness, professionalism, and effective threat mitigation assistance.
Sentiment score
6.5
Zscaler Internet Access customer service is responsive and knowledgeable, with high ratings but occasional scheduling and resource issues.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
Security analyst at a outsourcing company with 501-1,000 employees
Customer service and support are good, but there is room for improvement in response time.
I would rate their technical support as good, very good.
Senior Information Security Analyst at Lumora Security
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
I find customer support to be quite adequate
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Perception Point Advanced Email Security scales efficiently, handling large volumes without delays, with users praising its expansion capabilities.
Sentiment score
7.2
Zscaler Internet Access offers scalable cloud solutions for easy expansion, with some challenges in cost, bandwidth, and deployment complexity.
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Perception Point Advanced Email Security is highly reliable with minimal downtime, rare false positives, and near-perfect uptime.
Sentiment score
7.4
Zscaler Internet Access is globally stable and secure, with minor regional latency issues, and straightforward deployment praised by users.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Security analyst at a outsourcing company with 501-1,000 employees
Zscaler Internet Access is stable and capable of building resilient architectures.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Perception Point Advanced Email Security needs improved policies, reporting, integration, user interface, threat intelligence, and enhanced anti-spam features.
Zscaler Internet Access needs improved integration, reporting, user interface, support, pricing, scalability, and feature enhancements for better overall performance.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
Security analyst at a outsourcing company with 501-1,000 employees
If a customer is receiving cybersecurity advisory from any organization or their own company, it would be better if we could create an option to establish policies so that the AI and ML engine will work accordingly to those policies.
Senior Information Security Analyst at Lumora Security
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Perception Point Advanced Email Security offers competitive, value-driven pricing based on inbox count, supporting flexible payment options.
Zscaler Internet Access pricing is high, with a per-user model, making it cost-effective yet potentially inaccessible for small businesses.
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Perception Point Advanced Email Security provides AI-driven threat detection, quick delivery, and detailed reporting for enhanced organizational security.
Zscaler Internet Access enhances security with URL filtering, SSL inspection, threat protection, and seamless remote management, improving efficiency globally.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
IT at a retailer with 11-50 employees
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
Security analyst at a outsourcing company with 501-1,000 employees
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Categories and Ranking

Perception Point Advanced E...
Ranking in Internet Security
10th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
Email Security (16th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of March 2026, in the Internet Security category, the mindshare of Perception Point Advanced Email Security is 1.3%, up from 0.7% compared to the previous year. The mindshare of Zscaler Internet Access is 28.8%, down from 35.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access28.8%
Perception Point Advanced Email Security1.3%
Other69.9%
Internet Security
 

Featured Reviews

GK
Senior Information Security Analyst at Lumora Security
Advanced email security has reduced phishing risk and has improved multi-layered threat detection
I would like to improve reporting in Perception Point Advanced Email Security, along with adding options in the console where customers or users can create policies. That is what we are currently lacking; we need customized policies that we can create according to proofs of concept. If a customer is receiving cybersecurity advisory from any organization or their own company, it would be better if we could create an option to establish policies so that the AI and ML engine will work accordingly to those policies. Currently, they have the feature, but we need to request them in the backend, and they will be doing it for us from the backend. This process is difficult for us, as every time we want to make policy adjustments, we have to send them an email or get support. It is challenging sometimes for some customers when this type of advisory or policy change request occurs. I would like to see custom reports as an additional feature in the future to make it better. Some customers might require customized reporting based on their requirements and priorities. Seamless integration with other security solutions is also something I recommend. Third-party tools such as other XDR or SIEM tools or other MDR tools would benefit from seamless integration as well.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
7%
Retailer
6%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
I would like to improve reporting in Perception Point Advanced Email Security, along with adding options in the console where customers or users can create policies. That is what we are currently l...
What is your primary use case for Perception Point Advanced Email Security?
My main use case for Perception Point Advanced Email Security is proactive defense against advanced threats, particularly phishing, zero-day attacks, and malware that a standard filter might miss. ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Perception Point Advanced Email Security vs. Zscaler Internet Access and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.