

Zscaler Internet Access and Perception Point Advanced Email Security are key players in the cybersecurity sector, with Zscaler having an edge due to its comprehensive threat protection capabilities beyond just email.
Features: Zscaler Internet Access provides robust security features, including URL and application filtering, malware protection, and advanced threat security. Notable are its SSL inspection, cloud sandboxing, and data loss prevention. Perception Point focuses on email security, excelling in identifying malicious emails, phishing attempts, and impersonation attacks with high detection accuracy and minimal false positives.
Room for Improvement: Zscaler can enhance integration with centralized authentication systems like AD, improve its reporting functionalities, and offer better user-friendly configurations. Perception Point could improve its spam filter effectiveness, provide deeper insights into cyberattack origins, and bolster customer engagement alongside deeper threat analysis.
Ease of Deployment and Customer Service: Zscaler supports hybrid, public, and private cloud environments, but experiences with its customer support are mixed in responsiveness. Perception Point operates mainly on public cloud platforms, facilitating smoother deployments for email security with highly effective and responsive support teams.
Pricing and ROI:Zscaler, although priced higher than some competitors, offers significant ROI by reducing legacy system costs and enhancing security. Perception Point's pricing is perceived as cost-effective within email protection, providing a trial period that allows users to assess its value.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
The technical support from Perception Point has improved significantly following the Fortinet acquisition.
Customer service and support are good, but there is room for improvement in response time.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
Perception Point Advanced Email Security demonstrates excellent scalability, and I would rate it at ten out of ten.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
If a customer is receiving cybersecurity advisory from any organization or their own company, it would be better if we could create an option to establish policies so that the AI and ML engine will work accordingly to those policies.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 25.9% |
| Perception Point Advanced Email Security | 1.6% |
| Other | 72.5% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 10 |
| Large Enterprise | 37 |
Perception Point Advanced Email Security is a cutting-edge platform designed to safeguard email communications with extensive threat detection and efficient response capabilities, leveraging AI and machine learning for advanced protection against email threats.
Focusing on dynamic multi-layer threat detection, Perception Point Advanced Email Security provides robust protection against phishing, spam, and malicious content. Its powerful anti-phishing capabilities, account takeover protection, and AI-driven analysis enhance email security in both hybrid and cloud-based environments. The platform offers real-time scanning, detailed threat analysis, and low false positives, further augmented by an efficient incident response team. While the solution excels at improving operational efficiency and user experience, it seeks enhancements in reporting, policy customization, integration with tools like XDR and SIEM, and spam filtering. Organizations benefit from Perception Point's strong reporting capabilities and easy integration options, though improvements in analysis speed, spam filtering, and more intuitive interfaces are desired.
What are the key features of Perception Point Advanced Email Security?Organizations in compliance-focused industries, especially those utilizing cloud-based platforms like Office 365, benefit significantly from Perception Point's comprehensive scanning and filtering features. Leveraging its sandboxing and API capabilities, they achieve deeper threat analysis, meeting regulatory requirements while exploring additional features for collaboration and file-sharing security.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.
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