

Zscaler Internet Access and Perception Point Advanced Email Security are key players in the cybersecurity sector, with Zscaler having an edge due to its comprehensive threat protection capabilities beyond just email.
Features: Zscaler Internet Access provides robust security features, including URL and application filtering, malware protection, and advanced threat security. Notable are its SSL inspection, cloud sandboxing, and data loss prevention. Perception Point focuses on email security, excelling in identifying malicious emails, phishing attempts, and impersonation attacks with high detection accuracy and minimal false positives.
Room for Improvement: Zscaler can enhance integration with centralized authentication systems like AD, improve its reporting functionalities, and offer better user-friendly configurations. Perception Point could improve its spam filter effectiveness, provide deeper insights into cyberattack origins, and bolster customer engagement alongside deeper threat analysis.
Ease of Deployment and Customer Service: Zscaler supports hybrid, public, and private cloud environments, but experiences with its customer support are mixed in responsiveness. Perception Point operates mainly on public cloud platforms, facilitating smoother deployments for email security with highly effective and responsive support teams.
Pricing and ROI:Zscaler, although priced higher than some competitors, offers significant ROI by reducing legacy system costs and enhancing security. Perception Point's pricing is perceived as cost-effective within email protection, providing a trial period that allows users to assess its value.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
Customer service and support are good, but there is room for improvement in response time.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
Maybe a couple of improvements on their portal would be good.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Market Share (%) |
|---|---|
| Zscaler Internet Access | 29.5% |
| Perception Point Advanced Email Security | 1.3% |
| Other | 69.2% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 38 |
Perception Point Advanced Email Security is a comprehensive solution designed to protect organizations from advanced email threats. Leveraging cutting-edge technology, it offers multi-layered defense mechanisms to detect and block sophisticated attacks such as phishing, malware, and ransomware.
With its advanced threat intelligence capabilities, it can identify and neutralize zero-day threats in real-time. The solution also provides robust data loss prevention features, ensuring sensitive information remains secure. Its user-friendly interface allows for easy management and monitoring of email security, while its seamless integration with existing email platforms ensures a hassle-free deployment process.
Perception Point Advanced Email Security is a reliable and efficient solution that safeguards organizations against the ever-evolving landscape of email-based threats.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.