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Perception Point Advanced Email Security vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Perception Point Advanced Email Security enhances efficiency, reduces false positives, and ensures high ROI by preventing phishing and productivity loss.
Sentiment score
5.9
Proofpoint Email Protection enhances security by reducing spam and threats, though its interface may impact operational efficiency.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
Security analyst at a outsourcing company with 501-1,000 employees
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
 

Customer Service

Sentiment score
7.5
Perception Point's customer service is highly praised for its responsiveness, quick resolutions, and professional, effective support.
Sentiment score
6.9
Proofpoint Email Protection's support is often praised for expertise and responsiveness but criticized for inconsistencies and sluggish communication.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
Security analyst at a outsourcing company with 501-1,000 employees
Customer service and support are good, but there is room for improvement in response time.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
Consultant at Exelixis Inc
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Information Security Architect at Loews Hotels
 

Scalability Issues

Sentiment score
7.8
Perception Point Advanced Email Security offers seamless scalability and integration, handling high email volumes and diverse user loads effectively.
Sentiment score
7.6
Proofpoint Email Protection offers scalable, adaptable cloud-based architecture, efficiently supporting expansions for businesses of all sizes, despite minor licensing concerns.
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Consultant at Exelixis Inc
 

Stability Issues

Sentiment score
8.1
Perception Point Advanced Email Security provides stable performance with minimal downtime; users highly rate its reliability and email preservation.
Sentiment score
8.1
Proofpoint Email Protection offers consistent stability and reliability, with minor interface issues and infrequent outages reported by users.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Security analyst at a outsourcing company with 501-1,000 employees
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Consultant at Exelixis Inc
 

Room For Improvement

Perception Point users desire enhanced spam filtering, customizable alerts, improved UI, better threat intelligence, integration, and additional training features.
Proofpoint Email Protection's high cost and integration challenges hinder its usability, flexibility, and effectiveness in phishing and spam detection.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
Security analyst at a outsourcing company with 501-1,000 employees
Maybe a couple of improvements on their portal would be good.
IT at a retailer with 11-50 employees
They need to simplify the interface to show all the products I have access to in one location.
Consultant at Exelixis Inc
Proofpoint Email Protection can improve in how it analyzes alerts by using more AI within its product suite to eliminate repeat alerts, such as filtering down the same attack to generate only one alert.
Information Security Architect at Loews Hotels
More security could be implemented.
Logistics Manager at a educational organization with 501-1,000 employees
 

Setup Cost

Perception Point Advanced Email Security offers fair pricing with flexible options and good value compared to leading competitors.
Proofpoint Email Protection is costly but valued for its robust features despite higher pricing than competitors like Mimecast and Barracuda.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Additional costs do come in, but it enhances security.
Logistics Manager at a educational organization with 501-1,000 employees
 

Valuable Features

Perception Point Advanced Email Security offers robust protection with rapid threat detection, low false positives, and excellent support.
Proofpoint Email Protection offers robust security, AI-driven threat detection, user-friendly management, and strong support for email threat visibility.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
IT at a retailer with 11-50 employees
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
Security analyst at a outsourcing company with 501-1,000 employees
Feature-wise, what I appreciate most about Proofpoint Email Protection is that their bread and butter is their email security gateway.
Consultant at Exelixis Inc
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Logistics Manager at a educational organization with 501-1,000 employees
What I appreciate about the DLP portion specifically is that it is very detailed and customizable.
Information Security Architect at Loews Hotels
 

Categories and Ranking

Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Internet Security (12th)
Proofpoint Email Protection
Ranking in Email Security
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Perception Point Advanced Email Security is 2.2%, down from 2.4% compared to the previous year. The mindshare of Proofpoint Email Protection is 7.9%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection7.9%
Perception Point Advanced Email Security2.2%
Other89.9%
Email Security
 

Featured Reviews

GC
IT at a retailer with 11-50 employees
Provides strong email protection and accurate threat detection with effective multi-layer defense mechanisms
They run us through about seven layers of protection, and the reporting is excellent. I found it to be very effective. It has a very high level of protection with Perception Point Advanced Email Security. They continually modernize their surveillance. They use a lot of AI. They run it through several layers of detection, deep packet inspection, which takes a lot of horsepower. I just think it is a good system. Perception Point Advanced Email Security has helped address specific email threats within my organization. I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving. With the combination of KnowBe4 PhishER, I think it is a good security process that we have in place.
Steve Bradbury - PeerSpot reviewer
Consultant at Exelixis Inc
Email defenses have blocked advanced threats and provide deep visibility into risky users
The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high. To manage and run all their products, I have to list and manage administrators in seven or eight different places. That is too many places to keep track of since for this tool I have to go to one location, and for another tool I have to go to a different location. They need to simplify the administration management of administrators and consolidate that into one place for all their products. Access to all the different products is very scattered. For some products I go to one URL, and for different products I go to a different URL. They have a threat URL that has most of their products in it, but not all. They need to simplify the interface to show all the products I have access to in one location.
report
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery. In some cases, we have trouble with multi-factor authentication emails, which take more th...
What is your primary use case for Perception Point Advanced Email Security?
My main use case for Perception Point Advanced Email Security is proactive defense against advanced threats, particularly phishing, zero-day attacks, and malware that a standard filter might miss. ...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Information Not Available
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Perception Point Advanced Email Security vs. Proofpoint Email Protection and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.