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Microsoft Defender vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Microsoft Defender for Office 365 offers strong ROI through security enhancements, cost savings, and improved company productivity despite measurement challenges.
Sentiment score
6.5
Proofpoint Email Protection effectively reduces spam and phishing with superior threat detection, saving time despite some usability issues.
It has also decreased our time to detection and response by about 15 to 20 percent.
Technology support manager at Alfred State College
Overall, cost of owning and operating our system goes down.
Designation Chief Consultant at Avtow
It's hard to quantify the return on investment we've seen from Microsoft Defender for Office 365.
Chief Architect at a tech vendor with 1,001-5,000 employees
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
Sr Security Engineer at a comms service provider with 201-500 employees
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD
 

Customer Service

Sentiment score
5.8
Microsoft Defender for Office 365 users rate support highly, praising its responsiveness and 24/7 availability, despite occasional documentation and communication issues.
Sentiment score
6.9
Proofpoint Email Protection's customer service is generally praised for promptness and expertise, with some noting room for personalized improvements.
Over the past two years, there have been no critical problems.
Solution Consultant at BIM Group of Companies
we opened tickets, and they typically resolve them quickly.
Chief Architect at a tech vendor with 1,001-5,000 employees
With a subscription for Microsoft Defender for Office 365, it is an eight. Without it, it is a six.
Manager at a tech services company with 10,001+ employees
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Information Security Architect at Loews Hotels
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
Consultant at Exelixis Inc
 

Scalability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 offers scalable, efficient protection for large enterprises, ensuring seamless growth across diverse industries.
Sentiment score
7.5
Proofpoint Email Protection is praised for scalable, adaptable solutions for diverse enterprises, despite some pricing concerns.
We have never faced scalability problems, and Microsoft manages it effectively.
Solution Consultant at BIM Group of Companies
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
Chief Architect at a tech vendor with 1,001-5,000 employees
Microsoft Defender for Office 365 scales with the growing needs of my company well.
Senior Client Director and Advisory Service Leader at Crossfuze
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Consultant at Exelixis Inc
Proofpoint Email Protection is quite scalable.
Threat Hunter at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Microsoft Defender for Office 365 provides 99.9% uptime with minor issues, ensuring reliable performance and seamless cloud integration.
Sentiment score
8.1
Proofpoint Email Protection is highly stable and reliable, with minimal disruptions and rare downtime, despite some interface complaints.
I would rate the stability of Microsoft Defender for Office 365 as 10 over 10 because it's highly available, it works, and it does the job it is meant to do.
Cloud Solutions Architect at a tech services company with 201-500 employees
I have not experienced any downtime, crashes, or performance issues because of Defender.
Technology Associate at a financial services firm with 51-200 employees
The solution is stable, as we have been using it for the past two years.
Solution Consultant at BIM Group of Companies
It was very rock solid.
Sr Security Engineer at a comms service provider with 201-500 employees
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
Senior Security Engineer at DCIPHERS IT SOLUTIONS (P) LTD
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Consultant at Exelixis Inc
 

Room For Improvement

Users call for enhanced virus detection, cross-platform support, and pricing transparency in Microsoft Defender for Office 365.
Proofpoint Email Protection requires improved integration, AI enhancements, better support, and user-friendly features to enhance user experience and satisfaction.
The main area for improvement is simplifying the implementation and rollout process.
Infrastructure and Security Lead at Vedanta
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
Solution Consultant at BIM Group of Companies
There is a different console for different things; I just want one consolidated console.
Senior Director, Security Architecture & Engineering at a leisure / travel company with 10,001+ employees
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Sr Security Engineer at a comms service provider with 201-500 employees
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
Products and solutions director at ITVikings
More security could be implemented.
Logistics Manager at a educational organization with 501-1,000 employees
 

Setup Cost

Microsoft Defender for Office 365 pricing is seen as flexible but potentially expensive, offering value in comprehensive security features.
Proofpoint Email Protection is expensive but valued for strong threat protection, favored by large organizations despite higher costs.
We've likely saved 30% of costs.
Designation Chief Consultant at Avtow
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Infrastructure and Security Lead at Vedanta
Microsoft is quite affordable with a lot of features available for any size organization.
Solution Consultant at BIM Group of Companies
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Sr Security Engineer at a comms service provider with 201-500 employees
Additional costs do come in, but it enhances security.
Logistics Manager at a educational organization with 501-1,000 employees
 

Valuable Features

Microsoft Defender for Office 365 enhances email security with anti-phishing, anti-malware, threat intelligence, and seamless integration for efficient management.
Proofpoint Email Protection offers advanced spam and threat blocking, user-friendly interface, real-time screening, and strong Office 365 integration.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
Technology support manager at Alfred State College
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
Solution Consultant at BIM Group of Companies
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
Chief Architect at a tech vendor with 1,001-5,000 employees
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Logistics Manager at a educational organization with 501-1,000 employees
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
Manager, IT Director at Cakmak Avukatlik Ortakligi
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
 

Categories and Ranking

Microsoft Defender for Offi...
Ranking in Email Security
1st
Ranking in Advanced Threat Protection (ATP)
2nd
Ranking in Secure Email Gateway (SEG)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Email Archiving (1st), Microsoft Security Suite (10th)
Proofpoint Email Protection
Ranking in Email Security
2nd
Ranking in Advanced Threat Protection (ATP)
4th
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Digital Risk Protection (3rd), Office 365 Protection (1st)
 

Mindshare comparison

As of February 2026, in the Secure Email Gateway (SEG) category, the mindshare of Microsoft Defender for Office 365 is 21.4%, down from 30.5% compared to the previous year. The mindshare of Proofpoint Email Protection is 20.9%, up from 21.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other57.7%
Secure Email Gateway (SEG)
 

Q&A Highlights

Aishwarya Rm - PeerSpot reviewer
Senior Software Engineer at Capgemini
Dec 30, 2024
 

Featured Reviews

Emeka Ndulu - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Improves threat visibility and response while reducing manual tasks and training users against phishing
I appreciate the attack simulation feature whereby I get to train users and educate them on how to identify phishing emails and spam emails, as well as the anti-spam protection. It gives me visibility into my threat environment and threat landscape to ensure that I am one step ahead of any likelihood of threats within my environment. I get to detect it and respond, so the threat intelligence is very effective. Microsoft security solutions save my time. It saves money because once I protect my environment, I don't lose money. It has decreased my detection time and my time to respond.
IS
Threat Hunter at a manufacturing company with 10,001+ employees
Email protection has reduced phishing workload and keeps unwanted messages out of inboxes
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.
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Answers from the Community

Aishwarya Rm - PeerSpot reviewer
Senior Software Engineer at Capgemini
Mar 3, 2023
Mar 3, 2023
In my opinion, there is little comparison. Proofpoint is an industry leader in email protection and has a very tightly integrated ecosystem for email defense, incident response, and awareness training. They have dedicated teams monitoring the threat landscape and continually tweak their algorithms to match current threats. Proofpoint goes far beyond email protection with tools to help your t...
See 2 answers
JB
Security Engineer at Kforce
Mar 2, 2023
In my opinion, there is little comparison. Proofpoint is an industry leader in email protection and has a very tightly integrated ecosystem for email defense, incident response, and awareness training. They have dedicated teams monitoring the threat landscape and continually tweak their algorithms to match current threats. Proofpoint goes far beyond email protection with tools to help your team investigate email-related threats, monitor user interactions and risks, act on users who continually handle email improperly with training, simulated phishes for user awareness, and even tools to reach full DMARC and DKIM protection (which can be extremely time and labor intensive). Defender has very little footprint, but also offers far less features. Proofpoint can be a more costly solution, but when compared feature for feature it far outweighs Defender. We do use both at my organization and I rarely interact with Defender as part of email investigations. Both will offer great protection, but beyond that Proofpoint is very feature rich and gives my team more tools to combat email threats when something is not caught by the gateway rules. Quite often emails do not contain threats prior to delivery and are weaponized afterward to get past the email defenses. Proofpoint has TAP and TRAP to isolate and remove those threats once they do become weaponized; along with the intelligence to know it has occurred. Proofpoint also has stellar reporting features so you have a very good understanding of your email environment at a glance.
Remy Ma - PeerSpot reviewer
Network Security Services at ACE Managed Securty Services
Mar 3, 2023
If you're looking for Managed Email Security, it can be hard to decide between Microsoft Defender for Office 365 and Proofpoint Email Protection. It's like choosing between two delicious flavors of ice cream — both are good, but what flavor do you prefer? Microsoft Defender for Office 365 is managed by Microsoft’s Security & Compliance Center and provides managed email security for Office 365 customers. It offers comprehensive protection against malicious emails, phishing attacks, and other advanced threats. On the other hand, Proofpoint Email Protection is managed by a third-party provider and provides managed email security for businesses of all sizes. While it doesn't have as many features as Defender, Proofpoint still offers robust protection against malicious emails, phishing attacks, and other advanced threats. In the end, it comes down to personal preference. Do you prefer managed email security managed by Microsoft or a third party? It all depends on your individual needs. Whichever solution you choose, make sure that managed email security meets all of your requirements!
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise31
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise16
Large Enterprise21
 

Questions from the Community

What needs improvement with Microsoft Defender for Office 365?
The inbuilt analysis of false positives can be faster. It's not slow, but it can be faster.
What is your primary use case for Microsoft Defender for Office 365?
My use case for Microsoft Defender for Office 365 is for email protection, safe links, protection of links, documents, protecting my documents, and protecting attachments. I also use it to conduct ...
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...
 

Also Known As

MS Defender for Office 365
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Microsoft Defender for Office 365 vs. Proofpoint Email Protection and other solutions. Updated: January 2026.
881,757 professionals have used our research since 2012.