

Proofpoint Email Protection and Microsoft Exchange Online Protection compete in the email security space. User feedback indicates that Proofpoint stands out in threat detection and phishing protection, whereas Microsoft EOP's strength lies in its integration with Microsoft services, beneficial for those within the Microsoft ecosystem.
Features: Proofpoint offers Threat Response Auto-Pull and Targeted Attack Protection, with users praising its effective email scanning and high accuracy in threat detection. Microsoft EOP is noted for its anti-phishing and anti-malware capabilities, though it lacks some advanced features without the addition of Microsoft Defender for Office 365.
Room for Improvement: Proofpoint could enhance integration in complex environments and improve pricing flexibility and search capabilities. User feedback mentions occasional interface and support navigation challenges. Microsoft EOP might improve in feature granularity and pricing transparency, alongside strengthening anti-spam policies and simplifying configuration.
Ease of Deployment and Customer Service: Proofpoint is mostly deployed in public clouds, receiving praise for its technical support despite mixed service consistency reviews. Microsoft EOP, deployed in public and hybrid clouds, integrates well with other Microsoft services but receives feedback about larger-scale support being slow and less personalized.
Pricing and ROI: Proofpoint is considered expensive for smaller organizations, yet justified by its email security effectiveness and ROI through cyberattack prevention. Microsoft EOP also represents a higher cost for additional features but offers a competitive edge with seamless integration into Microsoft ecosystems, providing good value for users already engaged with Microsoft tools.
The ideal situation would be to have all these portals combined into one unified dashboard.
The time required for email investigations and responses has changed with Proofpoint Email Protection's visibility and automation.
If you implement these kinds of solutions in your security stack, the first beneficial thing will be that you will not suffer any malware, and you will not face attacks, which ultimately leads to financial benefit.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Proofpoint Email Protection is quite scalable.
It was very rock solid.
Sometimes, when creating connectors for implementing with Google Workspace, we encounter challenges because both Google Workspace and Proofpoint Email Protection do not have very good documentation on how to do this.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
The pricing is reasonable.
Microsoft Exchange is more expensive compared to other services like Gmail.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Additional costs do come in, but it enhances security.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
The security features provided by Microsoft are robust.
It offers more features and better security, making it the best option for corporate environments.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 8.1% |
| Microsoft Exchange Online Protection (EOP) | 4.3% |
| Other | 87.6% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 16 |
| Large Enterprise | 21 |
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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