

Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) are email security solutions with distinct strengths. Proofpoint appears to have the upper hand in phishing solutions and breach reduction, while EOP is favored for its integration with Microsoft services and reasonable pricing with comprehensive capabilities.
Features: Proofpoint offers advanced threat protection, including features like targeted attack protection and sandboxing for analyzing emails. Its user-friendly dashboard and scalable architecture enhance reliability. EOP's strengths include robust anti-phishing, anti-malware capabilities, and seamless integration with Microsoft services, making it a comprehensive email security choice.
Room for Improvement: Proofpoint users seek better integration in complex environments and enhanced reporting features. Pricing and additional features like email encryption are areas of concern. EOP requires better handling of gray emails and clearer tier differentiation. Both solutions face pricing and feature completeness challenges; Proofpoint's pricing is particularly noted as high.
Ease of Deployment and Customer Service: Proofpoint is praised for user-friendly implementation in hybrid and cloud environments, with highly responsive technical support. While EOP also adapts well to different environments, its technical support has room for improvement in response time and personalization.
Pricing and ROI: Proofpoint is considered expensive, especially compared to competitors like Barracuda, but users report strong ROI from effective threat prevention. EOP's pricing is moderate within Microsoft packages, offering good value, particularly for users in Microsoft's ecosystem. Both solutions justify costs with robust protection and potential savings from avoided threats.
The ideal situation would be to have all these portals combined into one unified dashboard.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Microsoft offers excellent 24/7 support.
My team is able to get the help they need when necessary.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
More security could be implemented.
Proofpoint Email Protection can improve in how it analyzes alerts by using more AI within its product suite to eliminate repeat alerts, such as filtering down the same attack to generate only one alert.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Microsoft Exchange is more expensive compared to other services like Gmail.
The pricing is reasonable.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
In the last three years, has resulted in no antivirus problems.
Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
That provides top-level, best of breed protections for email services.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 7.9% |
| Microsoft Exchange Online Protection (EOP) | 4.4% |
| Other | 87.7% |


| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 18 |
Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.
With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.
In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.
EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.
Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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