Try our new research platform with insights from 80,000+ expert users

Prisma Access Browser vs Zscaler Internet Access comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Prisma Access Browser
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
7.6
Reviews Sentiment
2.4
Number of Reviews
3
Ranking in other categories
Enterprise Browsers (2nd)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of January 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Prisma Access Browser is 2.2%, up from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 13.3%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access13.3%
iboss2.4%
Prisma Access Browser2.2%
Other82.1%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
NM
Security Services Specialist at TD SYNNEX
Prisma Access browser enhances user security with isolation but demands improvements in customer support
The best feature of the Prisma Access Browser is browser isolation. Isolation makes the user experience very good and real-time, while the container is in a different zone. This is a great feature because if phishing or something happens, it doesn't impact the user's system. The same capability is provided by Zscaler with RBI and Netskope as well. Real-time threat monitoring for the Prisma Access Browser is good. It provides good data, and the customer was very happy. As part of the feedback, Palo Alto and I collected responses from them. They haven't faced any problems or false positives. The false positive scenario is less than 1% in Palo Alto.
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Its initial setup was straightforward."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"It was a very easy product to install. It can be deployed very fast."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Prisma Access Browser improves security because the browser is one of the attack surfaces, it needs more security on the endpoint device and standardization of device usage, and it also helps standardize the access policy to the internet."
"Prisma Access Browser is the most capable, advanced, and flexible product."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The most valuable feature is bandwidth control."
"One on the main benefits is protection all time from anywhere."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users."
"Zscaler Internet Access integrates effectively, especially with the high-level IP services."
"The most valuable feature of the solution is SWG traffic."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The maturity of the product needs improvement as the implementation is very complex."
"In the beginning, the solution may not be very user-friendly and could be complex."
"There are some performance issues when we add on additional controls."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"Currently, the solution's interface is not that user-friendly."
"It also needs better integration with other applications as well. There are some restrictions."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
Information not available
"It is costlier than other solutions."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing is fair based on its competitive market."
"We have found the solution to be expensive."
"It is a few pounds per user per month."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Retailer
7%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with Prisma Access Browser?
I wanted to ask about the advantages of the product, but what about disadvantages? Do I see any improvements in Prism...
What is your primary use case for Prisma Access Browser?
I am using Prisma Access Browser for various purposes, and my main use case revolves around its advanced technology.
What advice do you have for others considering Prisma Access Browser?
I work with Palo Alto Firewall, and I am also interested in Prisma Access Browser and DLP. I remember that I worked w...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
No data available
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Lemonade, Rapyd, Telit Cinterion, Landry’s, Golden Nugget, Houston Rockets
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Prisma Access Browser vs. Zscaler Internet Access and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.