Director & Key Managerial Personnel at Newlight Technology Solutions Private Limited
Real User
Top 5
2025-07-23T09:56:42Z
Jul 23, 2025
Clients use the Appian RPA solution whenever they have manual tasks and want to automate them using robots. It is usually used for highly repetitive tasks which are manual in nature and where there are no third-party integrations or APIs available to connect to their systems. This is why clients use Appian RPA.
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.
Process Automation streamlines operations by reducing manual intervention, enhancing efficiency, and ensuring task consistency. It integrates seamlessly into existing workflows to optimize productivity.Businesses utilize Process Automation to achieve high levels of accuracy in repetitive tasks. Automation solutions decrease workload pressure, allowing employees to focus on higher-value activities. This technology ensures quicker processing times and enhances overall performance within diverse...
Clients use the Appian RPA solution whenever they have manual tasks and want to automate them using robots. It is usually used for highly repetitive tasks which are manual in nature and where there are no third-party integrations or APIs available to connect to their systems. This is why clients use Appian RPA.
We were automating customer experience workflows for the contact center, including systems like CRM, service desk solutions, CCaaS solutions, and pulling data from ERPs.