Software Engineer at a tech services company with 51-200 employees
Reseller
Top 20
Nov 27, 2023
I've used the solution for testing and comprehension, aiming to address our customers' challenges. Additionally, we explored its potential for automating and streamlining documentation production in certain processes. The goal was also to monitor and enhance the automation of specific processes while creating documentation.
Process Mining solutions analyze data from event logs to optimize business processes and identify bottlenecks. Users find this approach reveals inefficiencies not easily seen otherwise, offering actionable insights to improve operations and outcomes.Process Mining is a data-driven methodology leveraging log data to visualize, analyze, and enhance business processes. It helps organizations identify deviations from intended processes, understand process variations, and uncover hidden...
I've used the solution for testing and comprehension, aiming to address our customers' challenges. Additionally, we explored its potential for automating and streamlining documentation production in certain processes. The goal was also to monitor and enhance the automation of specific processes while creating documentation.
Currently, the use cases are around customer service improvement and finance transformation, where different finance processes would need to evolve.