Senior Software Engineer at a recruiting/HR firm with 1,001-5,000 employees
Real User
Top 10
Dec 29, 2025
My main use case for SendGrid is sending emails using SendGrid. I also design some templates to send to customers, and from time to time, according to the schedule, we send the templates. My client has taken a paid SendGrid account, and we go into the account section and design some emails. In our code, we use the token key, and based on the token key, we receive the sender information, receiver information, the email body, and subject, and then we send the email. Regarding my main use case with SendGrid, there are a couple of ways to send the email. One way is that I need to send the certificate details to the students as part of my software. After completing their certification, we send the certificate detail over the email using SendGrid, and the email body is dynamically updated using the code so the student receives the certificate.
Technical architect leader at a tech vendor with 10,001+ employees
Real User
Top 10
Dec 2, 2025
My main use case for SendGrid is to send emails to my clients. A specific example of the kind of emails I send to my clients using SendGrid is that we ask them about what their software license entitlement is, and we ask them to respond back to us. The email categories are notifications; we send them notifications, and we also ask them to follow up. We have defined email templates that we use to reach out to them.
Software Developer at a healthcare company with 11-50 employees
Real User
Top 10
Nov 17, 2025
My main use case for SendGrid is to inform users about what is happening with their profile or if they are booking something new, slots, or some new information. Basically, I'm using it to inform the team and users about what is happening on the website and what they are interacting with. I use SendGrid for email notifications. For the team, my main use case for SendGrid is to send reports through automation of SendGrid.
Senior Software Engineer at a consultancy with 51-200 employees
Real User
Top 20
Nov 13, 2025
My main use case for SendGrid is to send notifications to customers in my web app as a web developer. I have used SendGrid to send reset password links, invitation emails, and notifications regarding software events, such as when a person joins, leaves, or when anything happens to a specific account that requires customer notification. Recently, I have been working with a support agent bot for a client where I need to notify staff members whenever a new support message arrives in the web-based support platform. When a customer reaches out and requests human intervention, I generate an email and send it to all available staff members who can address that conversation. SendGrid is used to send all these notifications. My main use case for SendGrid also includes using webhooks for emails to enable two-way conversations. If I receive anything over email, I wanted to send back a response. I used webhooks from Gmail and Microsoft in that scenario and also utilized SendGrid along with it.
We use the solution to send the client emails. We create different email templates for various use cases using it. Thus, instead of coding multiple emails in the back end, we just set the template in SendGrid.
Senior Full Stack Developer at Ayraxs Technologies LLP
Real User
Nov 30, 2022
The usage depends on the project and different scenarios. Most of the time, we have been using it to embed and forward emails. Specifically, I've been using it in one of my e-commerce stores. I use that, too, for e-customer orders, customer invoices, follow-ups, and things like that. I've been using SendGrid for that purpose. I work with a Germany-based client. They are also using SendGrid to forward training-related emails, marketing campaigns, and stuff like that. We have been using SendGrid there too.
Technical Consultant - Email Deliverability at Adobe
Real User
Top 5
Nov 30, 2022
They provide the APIs. So either you can use their platform to send the emails, or you can use the APIs, and you can connect it with your existing EMS, your Email Marketing Software. With that connection, you can send emails through the APIs. I work with multiple clients. Based on their needs, my company uses this product. Basically, it is for sending bulk emails to customers. It is a legit bulk email - not any kind of spam. SendGrid is pretty restrictive on that. We follow all the compliance requirements and send via SendGrid.
John Abelardo Manangan II: Within the first three years, I only used SendGrid for email sending and for the custom applications I made previously. There are transactional emails and some of the marketing parts in the first three years. Then I got a client that wanted to transition into using SendGrid because they have been using Klaviyo, which is expensive on their budget. I think in 2020, and then I asked them how they wanted to use SendGrid. They told me that they wanted to use the solution for their email marketing. Also, they are an e-commerce store. They have an e-commerce store, so they want all the transactional emails that are related to their customer orders, and order updates, they want to be integrated with SendGrid. I used the solution with WordPress. It's easy to integrate the solution with WordPress. My supervisor asked me if maybe it's possible to segment the customers from each other because they have several stores. I recommend using a contact list. For each signup form, and each campaign they want, we make a separate contact list, and then they ask me to integrate this with custom coding.
SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.
The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate...
My main use case for SendGrid is sending emails using SendGrid. I also design some templates to send to customers, and from time to time, according to the schedule, we send the templates. My client has taken a paid SendGrid account, and we go into the account section and design some emails. In our code, we use the token key, and based on the token key, we receive the sender information, receiver information, the email body, and subject, and then we send the email. Regarding my main use case with SendGrid, there are a couple of ways to send the email. One way is that I need to send the certificate details to the students as part of my software. After completing their certification, we send the certificate detail over the email using SendGrid, and the email body is dynamically updated using the code so the student receives the certificate.
My main use case for SendGrid is to send emails to my clients. A specific example of the kind of emails I send to my clients using SendGrid is that we ask them about what their software license entitlement is, and we ask them to respond back to us. The email categories are notifications; we send them notifications, and we also ask them to follow up. We have defined email templates that we use to reach out to them.
My main use case for SendGrid is to inform users about what is happening with their profile or if they are booking something new, slots, or some new information. Basically, I'm using it to inform the team and users about what is happening on the website and what they are interacting with. I use SendGrid for email notifications. For the team, my main use case for SendGrid is to send reports through automation of SendGrid.
My main use case for SendGrid is to send notifications to customers in my web app as a web developer. I have used SendGrid to send reset password links, invitation emails, and notifications regarding software events, such as when a person joins, leaves, or when anything happens to a specific account that requires customer notification. Recently, I have been working with a support agent bot for a client where I need to notify staff members whenever a new support message arrives in the web-based support platform. When a customer reaches out and requests human intervention, I generate an email and send it to all available staff members who can address that conversation. SendGrid is used to send all these notifications. My main use case for SendGrid also includes using webhooks for emails to enable two-way conversations. If I receive anything over email, I wanted to send back a response. I used webhooks from Gmail and Microsoft in that scenario and also utilized SendGrid along with it.
We use the solution to send the client emails. We create different email templates for various use cases using it. Thus, instead of coding multiple emails in the back end, we just set the template in SendGrid.
The usage depends on the project and different scenarios. Most of the time, we have been using it to embed and forward emails. Specifically, I've been using it in one of my e-commerce stores. I use that, too, for e-customer orders, customer invoices, follow-ups, and things like that. I've been using SendGrid for that purpose. I work with a Germany-based client. They are also using SendGrid to forward training-related emails, marketing campaigns, and stuff like that. We have been using SendGrid there too.
I'm using SendGrid for marketing and transactional emails.
They provide the APIs. So either you can use their platform to send the emails, or you can use the APIs, and you can connect it with your existing EMS, your Email Marketing Software. With that connection, you can send emails through the APIs. I work with multiple clients. Based on their needs, my company uses this product. Basically, it is for sending bulk emails to customers. It is a legit bulk email - not any kind of spam. SendGrid is pretty restrictive on that. We follow all the compliance requirements and send via SendGrid.
John Abelardo Manangan II: Within the first three years, I only used SendGrid for email sending and for the custom applications I made previously. There are transactional emails and some of the marketing parts in the first three years. Then I got a client that wanted to transition into using SendGrid because they have been using Klaviyo, which is expensive on their budget. I think in 2020, and then I asked them how they wanted to use SendGrid. They told me that they wanted to use the solution for their email marketing. Also, they are an e-commerce store. They have an e-commerce store, so they want all the transactional emails that are related to their customer orders, and order updates, they want to be integrated with SendGrid. I used the solution with WordPress. It's easy to integrate the solution with WordPress. My supervisor asked me if maybe it's possible to segment the customers from each other because they have several stores. I recommend using a contact list. For each signup form, and each campaign they want, we make a separate contact list, and then they ask me to integrate this with custom coding.