Administrator at a tech vendor with 10,001+ employees
Real User
Jul 28, 2023
The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
Solutions Architect at a tech services company with 10,001+ employees
Real User
Top 20
Mar 12, 2023
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product. You can build your own scripts and find them off on your servers or what you like, and I think that maybe some feature about a synthetic user or virtual user for testing.
Digital Experience Monitoring (DEM) tackles the challenges of ensuring optimal user experiences by monitoring and analyzing the performance of applications, networks, and user interactions in real-time.Providing detailed insights into application performance and user interactions, DEM empowers businesses to proactively address potential issues. It offers the ability to dissect user experiences to optimize application performance and enhance productivity. This approach not only aids in...
The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
The dashboard is pretty lackluster compared to its competitors. They need to look at the competition and adopt some of those features. Liquidware could make the dashboarding more user-friendly and integrate scripting into the product. You can build your own scripts and find them off on your servers or what you like, and I think that maybe some feature about a synthetic user or virtual user for testing.