Compare Adobe vs Dell Technologies

Adobe

Based on 206 reviews.

Dell Technologies

Based on 2000 reviews.

Latest Research

Buyer's Guide

Adobe Experience Manager vs. Liferay Digital Experience Platform

January 2026

Liferay Digital Experience Platform vs. Adobe Experience Manager

Updated: January 2026

Buyer's Guide

Adobe Workfront vs. Jira

February 2026

Jira vs. Adobe Workfront

Updated: February 2026

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Workfront

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Adobe Experience Manager

Metra

Popular Solutions

Adobe Workfront

11 reviews

Adobe Commerce

8 reviews

Adobe Experience Manager

12 reviews

Dell PowerEdge R-Series

151 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chris French
Manager, Enterprise Workfront Team at a financial services firm
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Andrew Christodoulou
Principal Product Manager at a manufacturing company
There are two separate companies that I've worked with. One was part of an off-price fashion marketplace when Adobe...
Read full review of Adobe Commerce »
Somnath-Shelke
Tech Architect at a tech vendor
My main use case for Adobe Web Experience Management is for static websites. Recently, it has been started for...
Read full review of Adobe Web Experience Management »
Anonymous User
Senior Technical Program Manager /Senior Lead Solution Architech- Product Technology & Gen AI at a insurance company
Adobe Experience Manager is being used for website development and app PWA developments. It is also used in multiple...
Read full review of Adobe Experience Manager »
Lavanya Prasanna Kumar
System Consultant
My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for...
Read full review of Adobe Sign »

Review 1 of 5

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Vishu Aggarwal
Freelance Corporate Trainer at a non-tech company
Whenever we had any issues, we got to Adobe Forums. There, we receive answers.
Read full review of Adobe Flash [EOL] »
Chirag Bhavsar
Founder and CEO at a tech services company
I have actually used the customer support. Magento has an extension system also, where you can publish your extension...
Read full review of Adobe Commerce »
Puneeth Babu
Senior Technical Consultant at a tech services company
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
Vasanth Kumar Sabaapathi
Senior Lead Architect at a manufacturing company
Only once our company escalated an issue to customer support, there was a breach on the threads regarding message...
Read full review of Adobe Commerce »
Chris French
Manager, Enterprise Workfront Team at a financial services firm
I communicate with the technical support of Adobe Workfront via ticket. My team will submit maybe 10 tickets a week,...
Read full review of Adobe Workfront »
Andrew Christodoulou
Principal Product Manager at a manufacturing company
We have very little interaction with the support team from Adobe. We work with an Adobe Commerce-accredited agency, a...
Read full review of Adobe Commerce »
Juan Eduardo Puracchio
Architect + Developer at a tech services company
We have contacted their support team. They have different layers and a bit of bureaucracy in handling tickets, which...
Read full review of Adobe Target »
Harshit Gaur
Associate Data Analytics L1 at a computer software company
Adobe Target's technical support team is very good. I contacted the support team in a couple of instances, and the...
Read full review of Adobe Target »
Nitish Lamba
Technology Lead at a consultancy
While Adobe's support team generally addresses critical issues quickly, I've found their support to be not very...
Read full review of Adobe Target »
RakibulIslam
Sr. Software Engineer at a tech vendor
I rate the support team an eight to nine out of ten. Whatever issues I have raised with the support, they use to take...
Read full review of Adobe Workfront »
Gaurav Mishra
Sr Consultant at a tech services company
I'm able to resolve issues myself, so I haven't contacted the technical support team for Adobe Experience Manager.
Read full review of Adobe Experience Manager »
Viraj Bankar
Senior Consultant at a consultancy
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
Gerardo Blackaller
Presales Manager at a computer software company
Technical support has been decent overall.
Read full review of Adobe Connect »
Graham Sprague
Sr. Manager/Adobe Workfront Fusion Developer at a retailer
We had enterprise-level tech support, which was satisfactory. Support generally responded within twenty-four hours,...
Read full review of Adobe Workfront »
Prince Shivhare
Architect at a tech services company
The response time is long. Response time, plus the expected output I need should be clear. It shouldn't be like I...
Read full review of Adobe Experience Manager »
Thomas Becker
Managing Partner(Austria) at a integrator
Adobe's technical support is so-so. They are attentive to big companies but tend to be negligent towards mid-sized...
Read full review of Adobe Experience Manager »
Monvick Teja
N\A at a consultancy
I have contacted the customer service in a recent block that I faced with the AWS launch.
Read full review of Adobe Target »
Anonymous User
MS Candidate and Nonresident Fellow at a international affairs institute
I do not recall using the technical support.
Read full review of Adobe Connect »
Anonymous User
Marketing & Innovation Director at a tech services company
When needed, the Adobe Support team was helpful, quick, and solved our problems (mainly cluster configuration issues)...
Read full review of Adobe ColdFusion »
Anonymous User
Company Specialist at a non-profit
I have always had good experiences with Adobe's customer service. They are helpful, although sometimes the accents...
Read full review of Adobe PDF Services API »
Anonymous User
Documentation Department Manager
The technical support can be rated as rather low.
Read full review of FrameMaker »
Anonymous User
Senior Process Analyst at a venture capital & private equity firm
Customer Service: The customer service is very good. A lot of the time, the help desk is willing to help but the...
Read full review of Adobe Workfront »
Anil Dhull
Founder at a tech services company
Technical support is good. We can call our technical support and we can open our case in the community.
Read full review of Marketo »
Anonymous User
Senior Project Engineer at a tech vendor
The Adobe Experience Manager support team is very friendly and responds very quickly. Previous tickets raised with...
Read full review of Adobe Experience Manager »
Jianjun (J.J.) Fu
VP at a financial services firm
Adobe support is good.
Read full review of Adobe Target »
Anonymous User
Business Technology Manager at a government
Support is quite good. It has been top-notch.
Read full review of Adobe Sign »
Anonymous User
Chief Technology Architect at a tech services company
Adobe usually don't want to speak to the integrators, they want to speak with the client. That's the approach in...
Read full review of Adobe Experience Manager »
Anonymous User
Executive Director, Marketing Gastroenterology at a pharma/biotech company
I've never used technical support. I am not sure how helpful or responsive they are when you need assistance.
Read full review of Adobe Sign »
Kanhaiya Kumar
Associate at a consultancy
I have worked very closely with the Adobe customer teams and their account managers. So, their support performance is...
Read full review of Adobe Experience Manager »
Anonymous User
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »

Review 1 of 30

Vaidyanathan Swaminathan
Co-Founder at a outsourcing company
The support is horrible. There are bugs in the solution that have not been fixed yet. The vendor said they would fix...
Read full review of Dell RecoverPoint »
Amalludin-Yahya
Principal Engineer at a comms service provider
My experience with the technical support and customer support for Dell PowerStore is good. However, when it was...
Read full review of Dell PowerStore »
David Mhitarian
CTO at a tech services company
We use Dell technical support two to three times a year. They are professional and always meet our SLA time. However,...
Read full review of Dell PowerEdge R-Series »
GaurangPatel
Technical Director at a comms service provider
The technical support is reasonable but I feel that the turnaround time is very high and can be improved.
Read full review of Dell SC Series »
Brian Ricci
President at a computer software company
The customer service has been excellent. I would rate them a solid nine out of ten.
Read full review of Dell PowerStore »
Al Vasek
Executive Business Development Manager, Cloud and Managed Services at a tech services company
The support from Dell VxFlex Ready Nodes is okay. It could be better, they have to work on their approach. The...
Read full review of Dell VxFlex Ready Nodes »
Raanan
Lab Manager at a manufacturing company
Dell provides very good support. It's very fast and they answer in a professional manner. That's what I need. I would...
Read full review of Dell PowerEdge R-Series »
Dragan Lazic
Information Technology Manager at a construction company
The quality of support from IBM and Lenovo is good; they are helpful, easy to reach, and providing value, so it's...
Read full review of Dell PowerEdge R-Series »
Anthony Hallett
Geo-computing Manager at a energy/utilities company
Technical support has been alright and I would rate them an eight out of ten.
Read full review of Dell PowerScale (Isilon) »
Sai Survi
Manager at a tech services company
We are satisfied with customer support.
Read full review of Dell Technologies Ruckus »
Anonymous User
Lead Analyst at a financial services firm
The solution’s technical support is excellent.
Read full review of Dell Avamar »
Mohamed Fahim
Logistics Supervisor at a tech services company
Technical support is very good.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Storage Administrator at a retailer
For the most part I would say a solid 8/10. I have had times where I could hear the engineers talk about how they...
Read full review of ViPR [EOL] »
Anonymous User
Senior Director at a manufacturing company
Thankfully, we haven't had to deal with technical support yet.
Read full review of Dell Unity XT »
Mohamed Tourich
Infra And Itsd Manager at a transportation company
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
James Lowey
CIO at a educational organization
I have worked pretty closely with their engineers over a number of years. They have implemented several different...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
G. Manager- Technical Services
The technical support is okay but they can work on the response time. The last time we had an issue it took a while...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Senior Systems Engineer at a non-profit
We've had great support from the Dell EMC team. I would rate their Copilot support the best that we have seen in the...
Read full review of Dell SC Series »
Marcelo Ibañez
Director Enterprise
I have never worked with the customer service support for Dell PowerStore.
Read full review of Dell PowerStore »
Rachel Bauer
Chief Operations Officer & Acting CFO at a media company
We have found the post-installation support to be absolutely fantastic. They have helped us leverage the advanced...
Read full review of Dell PowerScale (Isilon) »
Lorna Liu
Product Manager at a comms service provider
Dell has a very poor support channel in Taiwan. They sell the models directly to our enterprise customers. They don't...
Read full review of Dell ObjectScale »
Gael Delaey
Senior Hybrid Datacenter Consultant at a tech services company
The Dell support is good. The response time is good and the people are reliable. I am happy with the support.
Read full review of Dell PowerStore »
Anonymous User
Senior IT Infrastructure Manager at a consultancy
Technical support was responsive, we got to the right person. We have never had a problem with them.
Read full review of Dell SC Series »
Anonymous User
Product owner at a tech services company
Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ...
Read full review of VxRail »
Anonymous User
System Administrator at a media company
Technical support is excellent. I'd rate it nine out of ten. We've been very satisfied with the level of service...
Read full review of Dell XC Appliance »
Gene Uhl
Network Manager at a government
In recent months, their backend technical support has waned a little bit. They need to address the first-line...
Read full review of Dell PowerScale (Isilon) »
Anonymous User
IT Manager at a aerospace/defense firm
Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems / Security Administrator
Technical support has not been needed.
Read full review of VxRail »
Anonymous User
Systems Administrator at a computer software company
The technical support for this product is fine.
Read full review of Dell Unity XT »
Mikko Peltoniemi
Director of IT at a retailer
I find Dell's customer service and technical support exceptional. All the support personnel have been very...
Read full review of Dell PowerEdge R-Series »

Review 1 of 30

Technical Support

No Data Available

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