Compare Adobe vs Dell Technologies

Adobe

Based on 233 reviews.

Dell Technologies

Based on 2608 reviews.

Latest Research

Buyer's Guide

Adobe Experience Manager vs. Liferay Digital Experience Platform

October 2026

Liferay Digital Experience Platform vs. Adobe Experience Manager

Updated: October 2026

Buyer's Guide

Adobe Workfront vs. Jira

November 2026

Jira vs. Adobe Workfront

Updated: November 2026

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Workfront

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse

Adobe Experience Manager

Metra

Popular Solutions

Adobe Workfront

10 reviews

Adobe Commerce

4 reviews

Adobe Experience Manager

11 reviews

Dell PowerEdge R-Series

196 reviews

Dell Business Laptops

248 reviews

Dell PowerStore

172 reviews

Top Industries

Outsourcing Company

12%

Construction Company

11%

Financial Services Firm

10%

Manufacturing Company

Outsourcing Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Somnath Shelke
Tech Architect at IBM
Adobe Web Experience Management is mainly used for static websites where frequent content changes occur. The tool is...
Read full review of Adobe Web Experience Management »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
Chris French
Manager, Enterprise Workfront Team at Capital One
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
AnkurPorwal
Staff Engineer at a tech vendor
The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and...
Read full review of Adobe Commerce »

Review 1 of 5

Jose Oliveira
Diretor at a consultancy
My main use case for Dell PowerEdge R-Series is servers for ERP for some clients, and servers for virtualization for...
Read full review of Dell PowerEdge R-Series »
Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

Customer Service

Gaurav Jasoria
Founder at In.Genius Solutions
I would rate the technical support a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Read full review of Adobe Commerce »
Wisdom Shaibu
Dev Ops Intern at Cognetiks Consulting
The customer support for Adobe Acrobat for Enterprise is excellent. They respond when messaged and help resolve...
Read full review of Adobe Acrobat for Enterprise »
Puneeth Babu
Senior Technical Consultant at FinXL IT Professional Services
The move to the cloud has been challenging, and I've had to contact technical support. I would rate them at seven on...
Read full review of Adobe Experience Manager »
Chirag Bhavsar
Founder and CEO at Coduzion Technologies Pvt Ltd
I have actually used the customer support. Magento has an extension system also, where you can publish your extension...
Read full review of Adobe Commerce »
Prince Shivhare
Architect at Endeavour Group
The response time is long. Response time, plus the expected output I need should be clear. It shouldn't be like I...
Read full review of Adobe Experience Manager »
Vengadesh Raj
Engineer - Product and Platform Engineering at Altimetrik (Deployed at FORD)
I have not personally interacted with customer service or raised any tickets. Our Adobe Experience Manager team...
Read full review of Adobe Experience Manager »
AnkitSingh5
Lead Analytics Engineer at Brillio
Customer support is quite slow and needs to be available 24/7. It is necessary to wait more than a day for a solution...
Read full review of Adobe Target »
Vasanth Kumar Sabaapathi
Senior Lead Architect at a manufacturing company
Only once our company escalated an issue to customer support, there was a breach on the threads regarding message...
Read full review of Adobe Commerce »
Ronnie IJsbrandij
Photographer Miss International Netherlands at a consultancy
If I do not understand the application itself, I look at YouTube channels. I follow some people who are always...
Read full review of Adobe Photoshop »
BharatR
Product Marketing Manager at a educational organization
I cannot comment on technical support from Adobe Analytics because we have an internal team which helps us.
Read full review of Adobe Analytics »
Viraj Bankar
Senior Consultant at KPMG India
I have had conversations with the solution's technical support team on specific issues. From Adobe Target's...
Read full review of Adobe Target »
Anika Gaur
Senior Digital Solutions Analyst at Rich Products
I would rate my experience with customer support as an eight out of ten. They are not very prompt and take much time...
Read full review of Marketo »
Vishu Aggarwal
Freelance Corporate Trainer at Freelancer
Whenever we had any issues, we got to Adobe Forums. There, we receive answers.
Read full review of Adobe Flash [EOL] »
Mohit Mehta
Confidential at Confidential
Every account has one admin, and we can contact the service support team. If we create a ticket, they prioritize it...
Read full review of Marketo »
Prasad Boddu
project manager at FedEx
The customer support is great, and everything has been good so far.
Read full review of Adobe Experience Manager »
Mayank Gambhir
Manager, Customer Success at a real estate/law firm
I inquired about the customer support with two or three of my clients who have used Adobe Experience Manager. All of...
Read full review of Adobe Experience Manager »
Anonymous User
Product Owner at a media company
The support from Adobe Sign is very good. There is always improvement needed in support from all vendors. Sometimes...
Read full review of Adobe Sign »
Anonymous User
SDE III at a tech vendor
We have reached out to Adobe support a few times, mainly for licensing clarification and configuration issues. The...
Read full review of Adobe ColdFusion »
Anonymous User
Senior Project Engineer at a tech vendor
The Adobe Experience Manager support team is very friendly and responds very quickly. Previous tickets raised with...
Read full review of Adobe Experience Manager »
Johan Aleman
Technical Program Manager at Concentrix Catalyst
The support teams from Adobe are, from my perspective, the least favorite part. The support team is struggling; when...
Read full review of Adobe Commerce »
Anonymous User
Designer and Developer at a tech services company
I haven’t dealt with technical support.
Read full review of Adobe Commerce »
Anonymous User
Business Technology Manager at a government
Support is quite good. It has been top-notch.
Read full review of Adobe Sign »
Anonymous User
Senior AEM/CQ Admin Consultant & Business and Community Development
The technical support for AEM has to be at a very high level to begin with, so, I've worked with some amazing people;...
Read full review of Adobe Experience Manager »
Anonymous User
Director, Service Training at a construction company
Adobe has a VAR system, where they have authorized resellers and dealers. Our first call is to the dealer, and they...
Read full review of Adobe Connect »
Muhammad Ardhin
Works
They are very helpful and supportive, but at times I found some communication troubles.
Read full review of Marketo »
Lavanya Prasanna Kumar
System Consultant at Freelancer
The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially...
Read full review of Adobe Sign »
Shaikh Shoeb
Product Analyst at a retailer
Adobe's technical support team is generally accessible and responsive, but it requires certain technical proficiency.
Read full review of Adobe Target »
Anonymous User
Software Developer at a financial services firm
The customer support for Adobe ColdFusion is great. I haven't inquired about anything, but I have heard reviews...
Read full review of Adobe ColdFusion »
Anonymous User
MAP ETL Developer at a tech services company
I've never contacted Marketo technical support.
Read full review of Marketo »
Anonymous User
Head of Service Delivery at a tech services company
Their enterprise platform support has not been great, but it has improved. As compared to Oracle and other platforms...
Read full review of Adobe Commerce »

Review 1 of 30

Daniel Fernandes
Chief Revenue Officer at a retailer
I've interacted with Dell Business Laptops customer support very little so far.
Read full review of Dell Business Laptops »
Arbnor Mehana
Co Chief Technology Officer at Tessa Tech Prishtina
We had cases when we needed support from the Dell technical support team, which is quite good for consultancy and...
Read full review of Dell PowerStore »
Niranjan Oke
Project Delivery Manager at cineom broadcast ltd
I have contacted technical support. They are very good.
Read full review of Dell PowerSwitch N-Series »
Anonymous User
Infrastructure Engineer at a tech services company
Technical support is exceptional.
Read full review of Dell VPLEX »
Anonymous User
Systems Engineer at a government
Their support is something I would rate a 10 because I don't have problems with support. This is one of the reasons...
Read full review of Dell PowerStore »
Anonymous User
Cloud Pre Sales Engineer at a computer software company
When asked how I would rate their technical support from one to ten, I say nine. Nine out of ten means there is still...
Read full review of Dell PowerStore »
Anonymous User
Technical Architect at a tech services company
We didn't have any issues with technical support.
Read full review of VxRail »
Anonymous User
Information Systems Manager at a energy/utilities company
We have had no issues at all with our technical and customer support. The product watches after itself. If there is a...
Read full review of Dell PowerScale »
Anonymous User
Presales Engineer at a computer software company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Dell SC Series »
Anonymous User
Technical Consultant at a tech services company
The technical support isn't as good as it could be. They are rather slow to respond. They should work towards getting...
Read full review of Dell Avamar »
Conny Van den Steen
Partner Alliance Manager at inetum-realdolmen
The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be...
Read full review of Dell PowerStore »
Anonymous User
SE Infrastructure at a tech services company
The technical support for this solution is great. I would rate it a ten out of ten.
Read full review of VxRail »
MuathAlhwetat
SAN and UNIX Administrator at a comms service provider
Technical support for this solution was great. They are very quick to respond.
Read full review of Dell Avamar »
Anonymous User
Director Of Network Services And Security at a legal firm
Customer support for Dell PowerEdge R-Series is good.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Systems Admin at Farm Bureau Health Plans
I think the support from Dell EMC has improved greatly from what I received from EMC before they were purchased. They...
Read full review of Dell Unity XT »
Anonymous User
Coordenador De Infraestrutura at a construction company
I would add that the after-sales aspect for Dell Business Laptops is a differentiator for Dell. In my opinion, no...
Read full review of Dell Business Laptops »
ArunkumarRajendran
About their opinion at a computer software company
Customer support for Dell PowerProtect Data Domain can be improved.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
Chief General Manager at a energy/utilities company
Technical support from Dell is excellent.
Read full review of Dell vSAN Ready Nodes »
Emir Erkara
IT Coordinator at HMY
We are satisfied with technical support.
Read full review of Dell PowerVault »
WalterMHLONGO1
Executive Manager, IT Operations
Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If...
Read full review of Dell ObjectScale »
Anonymous User
Analista de Infraestrutura de TI at a tech vendor
Support is good. I believe there are points that could be improved, but overall it is good support.
Read full review of Dell PowerEdge C- Series »
Asa Asdas
Technician at Sheeltron Digital Systems Private Limited
We have a dedicated team for technical support. However, we contact Dell's support team in case of complicated...
Read full review of Dell PowerEdge MX- Series »
Mahmoud Rashwan
IT Manager at The International School of Choueifat
I would evaluate the customer service and technical support teams of Dell as very helpful, and we did not have to...
Read full review of Dell Business Laptops »
Anonymous User
Product Manager at a tech vendor
Technical support is typically very good. The only issue is, where our products are located. it's hard to get...
Read full review of Dell Unity XT »
Anonymous User
IT Infrastructure and Operations Manager at a comms service provider
Technical support was fantastic.
Read full review of VNX [EOL] »
Ilan Ben Shetrit
Sales Engineer at a tech vendor
In general, Dell technical support is very professional. They have a good SLA. We have had a few cases that I...
Read full review of Dell PowerStore »
Ali Mutlu
Consultant at ÜÇGE Shopfitting & Design
The support from Dell is very good.
Read full review of Dell PowerVault »
Arik Genzelinakh
CEO at Egoline IT
I have worked with customer support. In my opinion, customer support is very good. On a scale of one to ten, I would...
Read full review of Dell PowerEdge R-Series »
MuhammadAli3
Director - Products & Solutions at Advanced Electronics Company
The technical support is good, whenever there's an issue they figured out the problem and repaired the faulty part.
Read full review of Dell PowerMax »
Anonymous User
Head of IT at a computer software company
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.