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Adobe Connect Reviews

Vendor: Adobe
4.1 out of 5
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What is Adobe Connect?

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Get the Virtual Meetings Buyer's Guide and find out what your peers are saying about Adobe Connect, TeamViewer Business, Zoom Workplace Business and more!
Adobe Connect is the #16 ranked solution in top Virtual Meetings solutions. PeerSpot users give Adobe Connect an average rating of 8.2 out of 10. Adobe Connect is most commonly compared to TeamViewer Business: Adobe Connect vs TeamViewer Business.
Buyer's Guide
Virtual Meetings
July 2025
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Helped 866,088 peers since 2012

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Adobe Connect mindshare

As of August 2025, the mindshare of Adobe Connect in the Virtual Meetings category stands at 2.9%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Adobe Connect2.9%
Webex15.1%
Skype for Business11.7%
Other70.3%
Virtual Meetings
 
 
Key learnings from peers

Valuable Features

Adobe Connect is appreciated for its flexibility, allowing customization of layouts and participation levels. Users value the persistent classes, creative course design options, and named chat pods for varied purposes. Screen sharing, document storage, and the ease of switching layouts for different activities are also highlighted. Breakout rooms, polls, and user-friendly setups are praised. Stability, performance, and the ability to reuse webinars enhance its usability in training environments.
  • "It is a stable product."
  • "The product has valuable communication features. It also has good performance and stability."
  • "It is straightforward to set up."

Room for Improvement

Adobe Connect's sound and camera functions often malfunction during meetings and VoIP features lack efficiency. The platform's interface and layout need enhancements for easier navigation. Licensing is restrictive and pricing is high, limiting its appeal to smaller organizations. Users face challenges with copying layouts across multiple rooms and integrating with popular email clients. Bluetooth headphone connectivity is problematic, and there is inadequate marketing which affects its visibility in the market.
  • "I would like to see btter integration."
  • "We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
  • "Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

Pricing

Adobe Connect pricing presents challenges for enterprise buyers as some find it costly, especially in regions like Brazil, where it's significantly more expensive than competitors. Companies appreciate its superior features but remain cautious due to high costs. Purchasing complexity is noted, with calls for a more simplified process. Price evaluation varies based on implementation scope and participant needs, with some teams still exploring options to manage expenses effectively.
  • "It is expensive."
  • "Adobe Connect is free of cost."
  • "The purchasing process is complicated. It would be beneficial if it were more simplified."

Popular Use Cases

Organizations primarily use Adobe Connect for conducting webinars, training sessions, and virtual instructor-led classes. It serves education and professional sectors in on-premise and online capacities across multiple locations. Adobe Connect facilitates virtual meetings and information sessions, supporting training centers and webinars, especially in academic environments like Brazilian universities. It also offers messaging and video chat for communication among Adobe members. Some users have experienced challenges with integration but managed to resolve them.

Service and Support

Customers express mixed experiences with Adobe Connect's support. Some find it excellent due to authorized resellers offering effective solutions, extensive training, knowledge resources, and webinars. There are events for additional learning. Other feedback mentions challenges in Brazil, noting that obtaining support is difficult, leading to reliance on self-support or third parties. Technical assistance receives praise while some call it good, and others rate it a perfect score, indicating a broad spectrum of satisfaction levels.

Deployment

Adobe Connect's initial setup is generally straightforward and simple, often taking less than one hour. Some groups encountered issues with audio and video connections despite prior success with the same configurations. Familiarity and training are necessary for proficiency. Effective implementation depends on various factors such as multiple licenses, content sharing, participant registration, and audio integration. Considering these aspects in advance can facilitate the process.

Scalability

Many users find Adobe Connect scalable, supporting large groups including staff and board members. While the solution scales well in layout and dashboard flexibility, usage limits depend on the package. Users report having thousands in their organization using it without issues. Some users haven't dealt directly with scalability but acknowledge its capability.

Stability

Adobe Connect generally appears stable, with users noting reliability and no significant issues such as crashes or freezes. While stability problems occurred for some, particularly with network-related factors, these were often resolved. Most users report consistent functionality, rating the stability highly. Occasional problems lasted a couple of months but were not widespread. Many find it robust and reliable, without major glitches. Satisfaction with stability is high, and it generally performs well.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Virtual Meetings Buyer's Guide for additional reliable information.

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Learn more about Adobe Connect

Adobe Connect customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

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Adobe Connect Reviews Summary
Author infoRatingReview Summary
IT auditor at SHEFFIELD HALLAM UNIVERSITY4.0We use Adobe Connect primarily for communication through messaging and video chat. It offers valuable features with good performance and stability. However, we face issues with Bluetooth headphone connectivity, which requires improvement. We haven't considered other solutions or providers.
Solution & Software System Architect at Shaparak2.5I find Adobe Connect adequate for remote connections and video streaming, though I don't use it for my projects. Others faced integration challenges but resolved them. I believe it requires better UI integration features.
Presales Manager at a computer software company with 51-200 employees4.0I use Adobe Connect for meetings with other Adobe members and find its user-friendly layout and stability valuable. However, communication about the solution needs improvement, as its visibility is low compared to competitors, and integration with Microsoft Outlook would be beneficial.
Director, Service Training at a construction company with 5,001-10,000 employees4.5No summary available
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA4.5No summary available
Goverment Relations at a consultancy with 11-50 employees3.5No summary available
Senior Virtual Training Consultant at XPO Logistics5.0No summary available
Network Engineer at Xpertcast Pvt. Ltd.4.0No summary available