Adobe Connect vs TeamViewer comparison

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Adobe Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Adobe Connect and TeamViewer compete in the virtual communication and collaboration category. TeamViewer seems to have the upper hand in feature richness, excelling with extensive remote support functionalities valuable in tech environments.

Features: Adobe Connect offers customizable meeting environments, the ability to tailor participant roles, and robust content-sharing options. TeamViewer provides remote control access, cross-platform collaboration, and the ability to circumvent firewall restrictions for seamless IT support.

Room for Improvement: Adobe Connect could enhance its interface simplicity and expand its integration capabilities. Improvements could also be made in streamlining the participant onboarding process. TeamViewer might work on reducing its licensing costs and enhancing video conferencing quality. Another area for improvement is providing more personalization in user support services.

Ease of Deployment and Customer Service: Both Adobe Connect and TeamViewer offer straightforward deployment processes. Adobe Connect benefits from its accessible cloud-based setup, while TeamViewer's multi-platform support facilitates easy installation. Adobe Connect users report higher customer service satisfaction due to quick and effective responses, whereas TeamViewer provides comprehensive but less personalized support.

Pricing and ROI: Adobe Connect features a slightly lower setup cost with flexible pricing tiers, offering favorable ROI in educational and scalable business settings. TeamViewer, though perceived as having higher upfront costs, offers a strong ROI in technology-driven environments due to its powerful tool suite.

To learn more, read our detailed Adobe Connect vs. TeamViewer Report (Updated: June 2025).

Adobe Connect vs. TeamViewer

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Helped 860,632 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

17th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer

Ranking in Virtual Meetings

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of July 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.9%, up from 2.0% compared to the previous year. The mindshare of TeamViewer is 6.9%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can scale well."

"It is straightforward to set up."

"The product has valuable communication features. It also has good performance and stability."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"Screen share and document share are good features."

"It is a stable product."

"It trains providers for on-premise deployment in several locations."

"I like Adobe Connect because of its flexibility."

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"It is fairly feature-rich and stable."

"The most valuable feature of TeamViewer is user-friendliness."

"TeamViewer has a good interface."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"TeamViewer is a scalable solution."

"Getting started with TeamViewer was easy, with a very straightforward usage"

More TeamViewer pros

Cons

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"It needs faster and easier upgrades."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"Interface and layout options could be improved."

"Adobe's products are difficult to grasp."

"The price is a problem."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"I would like to see btter integration."

"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."

"TeamViewer could be more secure."

"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."

"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."

More TeamViewer cons

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"It is expensive."

"Adobe Connect is free of cost."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"We are using the standard free version of TeamViewer."

"We are using the free version of TeamViewer."

"We have a permanent license and the price is reasonable."

"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."

"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Manufacturing Company

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Adobe Connect?

The product has valuable communication features. It also has good performance and stability.

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

What is your primary use case for Adobe Connect?

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

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Product Reports

Virtual Meetings

Download Adobe Connect product report

Download TeamViewer product report

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Adobe Connect vs. TeamViewer