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Adobe Connect vs Webex comparison

Adobe and Cisco are both solutions in the Virtual Meetings category. Adobe is ranked #16 with an average rating of 7.0, while Cisco is ranked #2 with an average rating of 8.0. Adobe holds a 2.7% mindshare in VM, compared to Cisco’s 18.4% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.
Adobe Connect
Read 11 Adobe Connect reviews
  • 294 Views
  • 203 Comparison Views
90% willing to recommend
Webex
Read 124 Webex reviews
  • 3,208 Views
  • 1,404 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Adobe Connect are competing in the virtual communication and collaboration market. Webex has an upper hand in cost-effectiveness and technical support satisfaction, while Adobe Connect shines in feature richness and user satisfaction for specific use cases.

Features: Webex offers seamless integration with third-party applications, high-definition video, and robust security protocols. Its compatibility with various platforms is a standout feature. Adobe Connect is known for its customizable meeting spaces, persistent meeting rooms, and interactive tools for presentations, making it ideal for intricate presentations and webinars.

Room for Improvement: For Webex, enhancements could include deeper customization options, more interactive presentation tools, and improved user interface flexibility. Adobe Connect could improve in areas such as ease of integration with other third-party apps, simpler setup processes, and better support for lower-bandwidth scenarios.

Ease of Deployment and Customer Service: Webex is praised for a straightforward deployment model and extensive customer support, facilitating company-wide implementations. Adobe Connect, while requiring a more technical setup, offers comprehensive support that benefits from skilled administration post-implementation. The difference underscores Webex's ease of use versus Adobe Connect's tailored application support.

Pricing and ROI: Webex generally provides a lower initial setup cost and scales economically with good return on investment through wide adoption and long-term savings. Adobe Connect, despite higher initial costs, offers ROI through its advanced features that lead to substantial engagement outcomes, providing more value in features for those willing to invest.

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To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: March 2025).
Buyer's Guide
Adobe Connect vs. Webex
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.7%, up from 2.1% compared to the previous year. The mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
See all answers
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Read full review
AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Adobe Connect because of its flexibility."
"It trains providers for on-premise deployment in several locations."
"The solution can scale well."
"It is straightforward to set up."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"Screen share and document share are good features."
"The product has valuable communication features. It also has good performance and stability."
"It is a stable product."
"The most valuable feature is the ease of use."
"The most valuable feature of Webex is ease to use."
"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."
"Stable and scalable solution for video conferencing, virtual meetings, and collaboration, with top-notch technical support."
"The most valuable feature is Webex's user-friendly video conferencing."
"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."
"Webex is easy to use, even for people who are just learning it."
"Webex is a thin client and we like the interface. It is easy to use."
More Webex pros
 

Cons

"Adobe's products are difficult to grasp."
"The price is a problem."
"I would like to see btter integration."
"It needs faster and easier upgrades."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"Interface and layout options could be improved."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"All the features are not enabled in the web mode of the product."
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"Nowadays, it is hard to set up meetings using Webex since it has become a complicated process."
"The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users."
"This solution would be much better if we could install an endpoint and have centralized management."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"I think it's very inconvenient to have to enter my email address all the time just to be a visitor."
"Webex could improve the performance."
More Webex cons
 

Pricing and Cost Advice

"It is expensive."
"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"There are no licensing fees."
"There is an annual license required for this solution."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"This is an expensive product compared to Teams and it should be cheaper."
"We purchase the product's yearly license. It is expensive."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
More Webex pricing and cost advice
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
Which is the best virtual learning platform?
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
Read full answer
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
Read full answer
See all 4 answers
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
81%
Computer Software Company
4%
Government
3%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Connect?
The product has valuable communication features. It also has good performance and stability.
See all answers
What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
See all answers
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
See all answers
What do you like most about Webex?
Webex improved our overall team collaboration.
See all answers
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
See all answers
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
See all answers
 

Comparisons

No data available
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Compared 17% of the time
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Compared 16% of the time
TeamViewer vs Webex Logo
TeamViewer vs Webex
Compared 10% of the time
Cisco TelePresence vs Webex Logo
Cisco TelePresence vs Webex
Compared 4% of the time
More Webex Competitors
 

Product Reports

Buyer's Guide
Virtual Meetings
March 2025
Adobe Connect reportDownload Adobe Connect product report
Buyer's Guide
Webex
March 2025
Webex reportDownload Webex product report
 

Also Known As

No data available
Cisco Spark
 

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco
 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Buyer's Guide
Adobe Connect vs. Webex
March 2025
Free Report: Adobe Connect vs. Webex
Find out what your peers are saying about Adobe Connect vs. Webex and other solutions. Updated: March 2025.
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