Adobe Connect vs Webex comparison

Adobe and Cisco are both solutions in the Virtual Meetings category. Adobe is ranked #15 with an average rating of 5.0, while Cisco is ranked #2 with an average rating of 7.9. Adobe holds a 2.7% mindshare in VM, compared to Cisco’s 7.6% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Adobe Connect

Read 11 Adobe Connect reviews

535 Views
524 Comparison Views

90% willing to recommend

Webex

Read 127 Webex reviews

2,546 Views
2,470 Comparison Views

87% willing to recommend

Adobe Connect

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Adobe Connect are competing in the virtual communication and collaboration market. Webex has an upper hand in cost-effectiveness and technical support satisfaction, while Adobe Connect shines in feature richness and user satisfaction for specific use cases.

Features: Webex offers seamless integration with third-party applications, high-definition video, and robust security protocols. Its compatibility with various platforms is a standout feature. Adobe Connect is known for its customizable meeting spaces, persistent meeting rooms, and interactive tools for presentations, making it ideal for intricate presentations and webinars.

Room for Improvement: For Webex, enhancements could include deeper customization options, more interactive presentation tools, and improved user interface flexibility. Adobe Connect could improve in areas such as ease of integration with other third-party apps, simpler setup processes, and better support for lower-bandwidth scenarios.

Ease of Deployment and Customer Service: Webex is praised for a straightforward deployment model and extensive customer support, facilitating company-wide implementations. Adobe Connect, while requiring a more technical setup, offers comprehensive support that benefits from skilled administration post-implementation. The difference underscores Webex's ease of use versus Adobe Connect's tailored application support.

Pricing and ROI: Webex generally provides a lower initial setup cost and scales economically with good return on investment through wide adoption and long-term savings. Adobe Connect, despite higher initial costs, offers ROI through its advanced features that lead to substantial engagement outcomes, providing more value in features for those willing to invest.

To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: December 2025).

Buyer's Guide

Adobe Connect vs. Webex

December 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

15th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

127

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.7%, up from 1.5% compared to the previous year. The mindshare of Webex is 7.6%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	7.6%
Adobe Connect	2.7%
Other	89.7%

Virtual Meetings

Q&A Highlights

James P (Pat) Carlisle

President at DE BONO GROUP, LLC, THE

Jul 24, 2020

Which is the best virtual learning platform?

If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.

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Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is straightforward to set up."

"Screen share and document share are good features."

"I like Adobe Connect because of its flexibility."

"It is a stable product."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"It trains providers for on-premise deployment in several locations."

"The solution can scale well."

"The product has valuable communication features. It also has good performance and stability."

"I appreciate the developers of Webex because it's a wonderful tool. What I found most valuable in it is the seamless experience it offers, in terms of connecting with any person at any time remotely, without any glitches. This is the main advantage of Webex. I also like that the platform is user-friendly, so anyone using the tool for the first time won't find any difficulties when logging in or accessing it."

"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected."

"The most valuable feature is that you can host presentations with a lot of attendees."

"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."

"What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability."

"The tool simplifies our work by allowing us to have hybrid meetings instead of always meeting in person, which saves time in organizing these meetings. It also offers good video quality."

"It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers."

"I like Webex because it is easy to work with."

More Webex pros

Cons

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"Interface and layout options could be improved."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"Adobe's products are difficult to grasp."

"The price is a problem."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"I would like to see btter integration."

"It needs faster and easier upgrades."

"The base application uses a lot of resources. They could work on the performance of the application so that it's less heavy."

"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."

"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."

"There could be more some AI-related features."

"Webex is clunky and it's hard to use. It's not simple. Webex is probably the most user-unfriendly of all of them. Whenever you're trying to get on it, it's an absolute pain."

"This solution would be much better if we could install an endpoint and have centralized management."

"Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment."

"The performance is not always good and could be improved."

More Webex cons

Pricing and Cost Advice

"Adobe Connect is free of cost."

"It is expensive."

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"The price should be improved significantly."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"I believe the license to be monthly."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"The tool's licensing is expensive, but it should be cheaper."

"There is an annual license required for this solution."

"The solution is low-cost for a hybrid model."

"There are licenses for business to use the solution but for end-users, there is not."

More Webex pricing and cost advice

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Answers from the Community

James P (Pat) Carlisle

President at DE BONO GROUP, LLC, THE

Jul 24, 2020

Which is the best virtual learning platform?

2 out of 4 answers

SYED AMIN

Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.

Apr 7, 2020

For training session Webex is best the best solution.

Read full answer

Chetan Woodun

Senior Consultant at a tech services company with 11-50 employees

Apr 8, 2020

Read full answer

See all 4 answers

Top Industries

By visitors reading reviews

No data available

Government

13%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	62

Questions from the Community

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

See all answers

What is your primary use case for Adobe Connect?

See all answers

What advice do you have for others considering Adobe Connect?

Overall, I would rate it a five out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex is a fine, perfectly adequate product, and I don't see any room for improvement. From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because i...

See all answers

Comparisons

Zoom Workplace Business vs Adobe Connect

Compared 40% of the time

TeamViewer Business vs Adobe Connect

Compared 11% of the time

ScreenConnect vs Adobe Connect

Compared 10% of the time

Skype for Business vs Adobe Connect

Compared 7% of the time

More Adobe Connect Competitors

Skype for Business vs Webex

Compared 13% of the time

Zoom Workplace Business vs Webex

Compared 12% of the time

Cisco Meeting Server vs Webex

Compared 8% of the time

TeamViewer Business vs Webex

Compared 7% of the time

GoToWebinar vs Webex

Compared 6% of the time

More Webex Competitors

Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Adobe Connect product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Adobe Connect vs. Webex

December 2025

Free Report: Adobe Connect vs. Webex

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