Adobe Connect vs Webex comparison

Adobe and Cisco are both solutions in the Virtual Meetings category. Adobe is ranked #15 with an average rating of 5.0, while Cisco is ranked #2 with an average rating of 7.9. Adobe holds a 2.7% mindshare in VM, compared to Cisco’s 7.6% mindshare. Additionally, 90% of Adobe users are willing to recommend the solution, compared to 87% of Cisco users who would recommend it.

Adobe Connect

Read 11 Adobe Connect reviews

535 Views
524 Comparison Views

90% willing to recommend

Webex

Read 127 Webex reviews

2,546 Views
2,470 Comparison Views

87% willing to recommend

Adobe Connect

Webex

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 3, 2025

Webex and Adobe Connect are competing in the virtual communication and collaboration market. Webex has an upper hand in cost-effectiveness and technical support satisfaction, while Adobe Connect shines in feature richness and user satisfaction for specific use cases.

Features: Webex offers seamless integration with third-party applications, high-definition video, and robust security protocols. Its compatibility with various platforms is a standout feature. Adobe Connect is known for its customizable meeting spaces, persistent meeting rooms, and interactive tools for presentations, making it ideal for intricate presentations and webinars.

Room for Improvement: For Webex, enhancements could include deeper customization options, more interactive presentation tools, and improved user interface flexibility. Adobe Connect could improve in areas such as ease of integration with other third-party apps, simpler setup processes, and better support for lower-bandwidth scenarios.

Ease of Deployment and Customer Service: Webex is praised for a straightforward deployment model and extensive customer support, facilitating company-wide implementations. Adobe Connect, while requiring a more technical setup, offers comprehensive support that benefits from skilled administration post-implementation. The difference underscores Webex's ease of use versus Adobe Connect's tailored application support.

Pricing and ROI: Webex generally provides a lower initial setup cost and scales economically with good return on investment through wide adoption and long-term savings. Adobe Connect, despite higher initial costs, offers ROI through its advanced features that lead to substantial engagement outcomes, providing more value in features for those willing to invest.

To learn more, read our detailed Adobe Connect vs. Webex Report (Updated: December 2025).

Buyer's Guide

Adobe Connect vs. Webex

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Connect

Ranking in Virtual Meetings

15th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

127

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.7%, up from 1.5% compared to the previous year. The mindshare of Webex is 7.6%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
Webex	7.6%
Adobe Connect	2.7%
Other	89.7%

Virtual Meetings

Q&A Highlights

James P (Pat) Carlisle

President at DE BONO GROUP, LLC, THE

Jul 24, 2020

Which is the best virtual learning platform?

If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.

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Featured Reviews

Emad Mokhatab

Solution & Software System Architect at Shaparak

Stable product but hard to integrate

Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…

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Akhil Viswam

Senior Consultant at a consultancy with 10,001+ employees

Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes

The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can scale well."

"It is straightforward to set up."

"Screen share and document share are good features."

"The most critical feature is the POA, but Breakout sessions are definitely my favorite."

"The product has valuable communication features. It also has good performance and stability."

"It trains providers for on-premise deployment in several locations."

"It is a stable product."

"I like Adobe Connect because of its flexibility."

"Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call."

"It's a nice tool for virtual meetings and I'm satisfied with its performance."

"The most valuable option is screen sharing."

"You can configure whatever you want in great detail."

"What I value most about Webex is its stability compared to other solutions."

"What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability."

"Based on my experience, I would recommend Webex to others; it's a good solution."

"The important feature is breakout sessions. We can create a breakout session if you want to hold a conference and make a room only for some people at the meeting."

More Webex pros

Cons

"The price is a problem."

"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."

"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."

"Adobe's products are difficult to grasp."

"I would like to see btter integration."

"Interface and layout options could be improved."

"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."

"It needs faster and easier upgrades."

"Webex support is not good. When we try to open a ticket, it takes approximately 24 hours. With Microsoft, we get support within two or three hours."

"I would like to see more integration, with respect to some more unified communication activities."

"The pricing could be improved."

"One area that could use improvement in Webex is the connection speed."

"The high price of the product is an area of concern where improvements are required."

"I do not like emojis."

"I would like the next release to be more user-friendly."

"The solution at times is not stable."

More Webex cons

Pricing and Cost Advice

"The purchasing process is complicated. It would be beneficial if it were more simplified."

"It is expensive."

"Adobe Connect is free of cost."

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."

"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."

"You can opt for yearly licensing with Webex."

"I am not aware of the pricing details."

"The tool's licensing is expensive, but it should be cheaper."

"I use the solution for free because I don't use the solution's enterprise version."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."

More Webex pricing and cost advice

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Answers from the Community

James P (Pat) Carlisle

President at DE BONO GROUP, LLC, THE

Jul 24, 2020

Which is the best virtual learning platform?

2 out of 4 answers

SYED AMIN

Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.

Apr 7, 2020

For training session Webex is best the best solution.

Read full answer

Chetan Woodun

Senior Consultant at a tech services company with 11-50 employees

Apr 8, 2020

Read full answer

See all 4 answers

Top Industries

By visitors reading reviews

No data available

Government

13%

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	24
Large Enterprise	62

Questions from the Community

What needs improvement with Adobe Connect?

I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.

See all answers

What is your primary use case for Adobe Connect?

See all answers

What advice do you have for others considering Adobe Connect?

Overall, I would rate it a five out of ten.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...

See all answers

What needs improvement with Webex?

Webex is a fine, perfectly adequate product, and I don't see any room for improvement. From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because i...

See all answers

Comparisons

Zoom Workplace Business vs Adobe Connect

Compared 40% of the time

TeamViewer Business vs Adobe Connect

Compared 11% of the time

ScreenConnect vs Adobe Connect

Compared 10% of the time

Skype for Business vs Adobe Connect

Compared 7% of the time

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Skype for Business vs Webex

Compared 13% of the time

Zoom Workplace Business vs Webex

Compared 12% of the time

Cisco Meeting Server vs Webex

Compared 8% of the time

TeamViewer Business vs Webex

Compared 7% of the time

GoToWebinar vs Webex

Compared 6% of the time

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Product Reports

Buyer's Guide

Virtual Meetings

January 2026

Download Adobe Connect product report

Buyer's Guide

Webex

January 2026

Download Webex product report

Also Known As

No data available

Cisco Spark

Overview

Why Adobe Connect?
The most flexible, secure, extensible and feature-rich web conferencing product on the market.
Customizable Interface
Customizable - Design your own immersive experiences with custom pods, images & layouts to
personalize and brand your virtual room.

Engaging - Drive and measure audience engagement unlike any other tool. Add interactivity to
your sessions with multiple chat pods, polls, quizzes, simulations, breakout
rooms, games and more.

Powerful - Leverage Backstage & Prepare Mode to allow presenters and hosts to collaborate behind the scene during live session. Leverage limitless functionality and extensibility with custom apps.

Persistent - Create your virtual room once with the right layouts, pods and content and use it
forever.

Adobe

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Cisco

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

Adobe Connect vs. Webex

December 2025

Free Report: Adobe Connect vs. Webex

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