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Adobe Connect vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Adobe Connect
Ranking in Virtual Meetings
16th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of Adobe Connect is 2.6%, up from 1.7% compared to the previous year. The mindshare of Webex is 6.8%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Webex6.8%
Adobe Connect2.6%
Other90.6%
Virtual Meetings
 

Q&A Highlights

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
 

Featured Reviews

Emad Mokhatab - PeerSpot reviewer
Solution & Software System Architect at Shaparak
Stable product but hard to integrate
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually.  I don't integrate it in my project. Some other guys work on that. But I think they had some sort of problems with integration with that product. But, they managed to…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is straightforward to set up."
"I like Adobe Connect because of its flexibility."
"It is a stable product."
"It trains providers for on-premise deployment in several locations."
"The product has valuable communication features. It also has good performance and stability."
"The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The solution can scale well."
"Screen share and document share are good features."
"The solution could improve by having more dashboards and enhancing the processing speed."
"We can do the global meeting with this solution."
"We use Webex for virtual meetings."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
"The tool alerts us when there are issues with our Kubernetes environment, such as excessive container usage. This allows our operations team to quickly identify and address these issues, reducing the time it takes to resolve them."
"Its features are easy to navigate and easy to share, and easy to conduct a meeting."
"I like how Webex lets you zoom in and out on the presenter's screen. It's silly, but all the solutions have the same features, and I think WebEx is the only one that allows zoom."
"Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call."
 

Cons

"I would like to see btter integration."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"The price is a problem."
"It needs faster and easier upgrades."
"Interface and layout options could be improved."
"Adobe's products are difficult to grasp."
"It should be more integrated with third-party vendors."
"The solution could improve by having better integration with other platforms."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues."
"I have had issues with the frequent updates from Webex."
"I do not like the solutions functions."
 

Pricing and Cost Advice

"It is expensive."
"Adobe Connect is free of cost."
"The purchasing process is complicated. It would be beneficial if it were more simplified."
"The tool's licensing is expensive, but it should be cheaper."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"The price of Webex is in the middle range compared to the market."
"Webex is a cheaply priced tool."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"The pricing of this solution is fine and I am satisfied with it."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"I am not aware of the pricing details."
report
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Answers from the Community

JC
President at DE BONO GROUP, LLC, THE
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 7, 2020
For training session Webex is best the best solution.
CW
Senior Consultant at a tech services company with 11-50 employees
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
No data available
Marketing Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

What needs improvement with Adobe Connect?
I would like to see btter integration and better features on integrating, especially in the UI, because it's so obvious when you use Adobe Connect.
What is your primary use case for Adobe Connect?
Adobe Connect is not bad for connecting and integrating for remote connecting and video streaming. I think it was not bad, actually. I don't integrate it in my project. Some other guys work on that...
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex can be improved in terms of better user experience. Sometimes I experience glitches that can be fixed. One of the pain points with the interface is that sometimes it gets stuck when launching...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Blue Sky Broadcast, Wiley and Georgetown University, New South Wales (NSW) Schools, BMO Financial Group, The Ministry of Education, Church, Culture & Gender Equality in Greenland, HealthSTAR Communications, IDEXX Laboratories, Philips Healthcare
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Adobe Connect vs. Webex and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.