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Cisco Meeting Server vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 4.6% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
Cisco Meeting Server2.6%
Other92.4%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server is an easy and less complex solution."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The UI is user-friendly and very good overall."
"The solution is useful for communication."
"The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants."
"WebEx is one of the leading online conference tools; it is a collaborative tool that combines video, data, and voice, and bridges the gap between physical locations."
"Webex is a good product; when you have other Cisco products onboarded, it gives you the full configurations that you want and lets you jump seamlessly from your Cisco telephone system to Webex, which is very useful."
"The product's initial setup phase is very straightforward."
"We can easily connect the device and create a room and then we can call many devices."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"The most valuable features of the solution are communication, screen sharing, and collaboration."
 

Cons

"A few features are missing on the Meetings app, like a recording function."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"Although we utilize it for team collaboration, it's not very efficient. Most people don't bother turning on their video during meetings. We feel stuck in the past, relying on outdated technology."
"Greater visibility beyond infrastructure metrics would be beneficial. We could leverage insights into business performance indicators as well. I believe that incorporating more predictive capabilities into Webex for the next version would be beneficial."
"The price of the license for the solution could be less expensive."
"The pricing could be improved."
"There is some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."
"One area that could use improvement in Webex is the connection speed."
"When it was just two people trying to conference, it was easier."
 

Pricing and Cost Advice

"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"There is a license needed to use this solution."
"For me, there is no licensing fee."
"We paid for our Webex license as a bundle."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"There are licenses for business to use the solution but for end-users, there is not."
"The price of the license for the solution could be less expensive."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
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Top Industries

By visitors reading reviews
Government
12%
Outsourcing Company
12%
Manufacturing Company
12%
Comms Service Provider
11%
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Comparisons

 

Also Known As

Acano
Cisco Spark
 

Overview

 

Sample Customers

Starz
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Cisco Meeting Server vs. Webex and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.