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Cisco Meeting Server vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
130
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.8%, down from 7.0% compared to the previous year. The mindshare of Webex is 5.2%, down from 16.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.2%
Cisco Meeting Server2.8%
Other92.0%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"Cisco Meeting Server is an easy and less complex solution."
"The UI is user-friendly and very good overall."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"We have received a return on investment."
"Webex improved our overall team collaboration."
"Once it's running, it's okay."
"The stability of the solution is the most important feature."
"The installation is not difficult."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"We use Webex for virtual meetings."
 

Cons

"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"It would be great if they had a directory that you could consult for the meeting dial-in numbers."
"Integration with other systems, as well as customization, may be beneficial within the context of the specific work set."
"The performance is not always good and could be improved."
"The phone calling option."
"In terms of the licensing part, sometimes we don't understand the product line."
"The only thing that seems a bit cumbersome is when you're on a machine without the right environment and the app takes awhile to start."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"There are no licensing fees."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"The price should be improved significantly."
"For me, there is no licensing fee."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"The tool's licensing is expensive, but it should be cheaper."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Government
12%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
19%
Construction Company
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

Acano
Cisco Spark
 

Overview

 

Sample Customers

Starz
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Cisco Meeting Server vs. Webex and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.