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Cisco Meeting Server vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 5.6% compared to the previous year. The mindshare of Zoom Workplace Business is 6.6%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business6.6%
Cisco Meeting Server2.6%
Other90.8%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly and very good overall."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"The standout feature of Zoom is its excellent connectivity, offering high-quality audio and video. Additionally, its familiarity stems from being an early adopter in the field of online communication during the onset of epidemics. Previously, I had used a different system for video conferences in another company, which primarily relied on room-based conferences rather than peer-to-peer video conferencing. However, with the need to communicate directly with peers, Zoom emerged as the first and preferred choice for me. Overall, I consider it the top option and the primary tool I use. Additionally, the solution has all the functionality I need."
"The user interface is simple."
"The main feature I like with Zoom is that it allows me to do remote control and get access to the system so I have remote hands that I don't have to depend on the customer or the client to do things for me."
"I like that Zoom provides video access, which I believe provides for better communication and a more relaxed situation."
"You don't need to be technical in order to use it."
"Zoom's interface is nice and has good performance."
"The initial setup was very easy...The solution is worth the money."
"I would recommend this solution to others who are considering using it."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function."
"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"For those who cannot purchase the ID, they have a time limit of 40 minutes."
"Sometimes I can get confused about which password setting or parameter is required to be set to use Zoom."
"The mobile version of Zoom could use some improvement."
"I think there are aspects that need to be developed. While I haven't identified specific areas for improvement yet, I believe it could add many new AI features, which is why I wouldn't give it 10 out of 10."
"The inclusion of some more advanced security features would be an improvement."
"Zoom should also include features like the automatic transcribing of conversations."
"If you don't have a green screen, virtual backgrounds are really distracting because pieces of people appear and disappear."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"I use the free version of Zoom that is available for download."
"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
"The cost of Zoom is approximately $150 USD annually."
"We have an account but we are also using the free version."
"For personal use, I use the free version of Zoom, so I haven't paid anything."
"We are using the free version of the solution."
"The tool's pricing is reasonable. I think we get discounts as an organization."
"As an organization, we are paying a license fee for Zoom. Personally, I use the free version."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Government
12%
Outsourcing Company
12%
Comms Service Provider
10%
Outsourcing Company
13%
Construction Company
11%
Financial Services Firm
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Acano
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Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.