No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 3.1%, down from 7.2% compared to the previous year. The mindshare of Zoom Workplace Business is 7.8%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.8%
Cisco Meeting Server3.1%
Other89.1%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"The UI is user-friendly and very good overall."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server is an easy and less complex solution."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"A good option for online meetings."
"Zoom makes meetings as effective as a live meeting or close to it."
"It's popular. Many people use it not only personally, but also in businesses."
"I've never had to use tech support for it, it just works."
"You can have multiple connections so that everybody can interact. You can change your background. If you're in your home and you don't want people to know what it looks like, you can pretty much change the background to any background that you want."
"During the pandemic, we really did use Zoom a lot; it's very easy to use, it is very stable, it has good quality, you can use it with any device, and it's a great tool."
"I would recommend Zoom to others because everyone knows and uses it."
"The desktop application works nicely, and I would recommend the product for other people."
 

Cons

"This is a difficult solution to install and it should be made easier."
"A few features are missing on the Meetings app, like a recording function."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"There must be an option to ask permission from the host to record the Zoom meeting."
"It would be great if there was a bit more camera control. For example, cropping the image, and improving the background remover features, which can be buggy right now."
"The stability of Zoom could be improved. I would rate its stability as a seven out of ten."
"Zoom security could be improved."
"The video side should be improved, especially if too many people log in at once."
"Password requirement for every meeting."
"The pricing of the product could be lowered a bit."
"The paid version is quite expensive. There's no middle ground between free and paid."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Zoom has a less expensive subscription than other solutions such as Cisco Webex."
"We are using the free version of the solution."
"I use the free version of Zoom that is available for download."
"My organization has a yearly license for Zoom."
"There is a free version of Zoom which allows you a certain limited amount of time usage and there is a corporate version of the solution where you have to pay."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"I have been using the free version of Zoom."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
14%
Manufacturing Company
13%
Construction Company
10%
Comms Service Provider
9%
Performing Arts
11%
Financial Services Firm
8%
Marketing Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other el...
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.