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Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
12th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.8%, down from 7.0% compared to the previous year. The mindshare of Zoom Workplace Business is 7.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.4%
Cisco Meeting Server2.8%
Other89.8%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The UI is user-friendly and very good overall."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"In summary, this is a good product that is very easy to use, and I recommend it."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Cisco Meeting Server is an easy and less complex solution."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The solution is good for remote, virtual meetings."
"The product quality is very good."
"The performance is good."
"Zoom is easy to use and does not consume very much in terms of resources."
"The solution is easy to navigate."
"I like Zoom's breakout session feature."
"Overall, I like it very much; I like the way that you can do webinars on it, and that is the most valuable for me."
"I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody."
 

Cons

"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"A few features are missing on the Meetings app, like a recording function."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"This is a difficult solution to install and it should be made easier."
"Zoom also has an issue with logins. For some reason, especially with institutional accounts, it is common to get kicked out and verification processes don't work all the time."
"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."
"Maybe the UI could be improved a bit."
"If anything, the updates could be less frequent."
"It takes time to acclimate end users to the product."
"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."
"Nothing is 100% perfect. If I appreciate a product, I typically rate it eight or nine out of ten."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time."
 

Pricing and Cost Advice

"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"Cisco Meeting Server has reasonable licensing costs."
"The tool's paid version is not that expensive. You need to pay 150 USD per year."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"The solution is affordable."
"I use the free version of Zoom that is available for download."
"There is a licensing fee and although the price is fair, it can be a little cheaper."
"It is reasonable. It has a monthly license."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"Zoom is a very cheaply priced video conferencing solution, and using this product has saved our business a lot of expense."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Government
11%
Construction Company
9%
Comms Service Provider
8%
Construction Company
12%
Financial Services Firm
10%
Performing Arts
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.