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Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.7%, down from 6.4% compared to the previous year. The mindshare of Zoom Workplace Business is 7.0%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.0%
Cisco Meeting Server2.7%
Other90.3%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"The UI is user-friendly and very good overall."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server is an easy and less complex solution."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"Overall, Zoom is a good product and I recommend it for video conferencing."
"The product runs pretty smoothly so I haven't had to contact technical support."
"It is very easy to use, and the utilization of the network is very good."
"Some of the most valuable features are the performance and ease of use."
"The solution is stable; it's easy to use and at this point, it's certainly ubiquitous, as everyone seems to have experience with it."
"Ability to record sessions."
"Zoom is stable and I haven't had any problems with it."
"The product's most valuable features are chat and video streaming."
 

Cons

"A few features are missing on the Meetings app, like a recording function."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"This is a difficult solution to install and it should be made easier."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"If Zoom could be more secure, that would be better. Security is always a highly sensitive matter for everyone today."
"The solution needs to have a feature that allows you to take over another person's screen; right now, that's not possible."
"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."
"I have had small issues with the virtual backgrounds. I would like to see improvements with this feature."
"One thing that Zoom can improve is the chat. You can send messages to a specific person without messaging everyone. But everyone sees the whole chat if the administrator lets them see the chat. Maybe they could add an option to let you open a private conversation on the side with a person."
"The cost should be cheaper."
"There is nothing extraordinary about this application, as its main use is for connecting with people on the other side of the cloud, but other users could find other Zoom features valuable."
"The product could use some more automation."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Zoom has a less expensive subscription than other solutions such as Cisco Webex."
"We have an annual subscription to the solution. The price could be reduced."
"We are using the free version of the solution."
"The cost for Zoom is reasonable."
"There are both free and paid versions available."
"There is some basic functionality that's free but if you want to host longer meetings and have more participants, then there is a licensing fee."
"We are on an annual license for the solution. The price of the solution could be less expensive."
"I am using the free version."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
11%
Comms Service Provider
10%
Construction Company
9%
Construction Company
12%
Financial Services Firm
10%
Outsourcing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise110
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.