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Cisco Meeting Server vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
6th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
231
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 3.6%, down from 8.8% compared to the previous year. The mindshare of Zoom Workplace Business is 9.4%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Zoom Workplace Business9.4%
Cisco Meeting Server3.6%
Other87.0%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Zaid bin junaid  - PeerSpot reviewer
Product Manager at Flash.co
Improved collaboration costs have been reduced while daily stand-ups and events run more efficiently
If I were to discuss how Zoom Workplace Business can be improved, I feel that it is providing good service overall; however, the scaling aspect could be enhanced. Even though it has great scalability, if they can make it even more scalable, it would be really good. Also, while the integration is good, with the growth of AI, advancing the AI part to enable other workflows within the application would be beneficial. Those are some observations from my part, but otherwise, I feel everything is all right. I would love to see advanced AI integrations with major players such as Google and Amazon. Talking about scalability, Zoom Workplace Business is definitely a scalable solution, accommodating up to 1,000 people at once. However, when exceeding that number, the bandwidth may be disturbed and the latency may reduce; I have witnessed that issue occurring during large events, which is why I highlighted this part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"Cisco Meeting Server is an easy and less complex solution."
"The UI is user-friendly and very good overall."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
"Zoom's interface is nice and has good performance."
"When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful."
"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."
"Zoom has helped me with collaboration and remote working."
"With Zoom or Teams, it is very easy to share content and the ability to conduct reviews is beneficial."
"The video and audio quality are very good."
"like Zoom because it's a very simple program. We have more success using Zoom with clients, partners, and everybody else. Everybody seems to be able to get Zoom. Some people struggle with Teams."
 

Cons

"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"Sound is not an issue, however, with video I've always had issues when using the free service."
"I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software."
"Zoom is not a good product for webinars."
"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."
"Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful."
"Maybe the UI could be improved a bit."
"The technical support is very bad."
"Zoom's user interface could be improved. For example, it could have bigger buttons for elderly people."
 

Pricing and Cost Advice

"Licensing fees are billed yearly."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"There are paid and free personal accounts for Zoom."
"I am using the free version."
"We have subscribed to a package for Zoom and it is a monthly payment."
"I use Zoom's free version."
"We pay a yearly licensing fee for Zoom, which is expensive in our part of the world."
"Zoom is free."
"The price is $149 USD yearly."
"It is an inexpensive product."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
16%
Manufacturing Company
15%
Computer Software Company
13%
Construction Company
5%
Performing Arts
16%
University
10%
Educational Organization
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business99
Midsize Enterprise33
Large Enterprise103
 

Questions from the Community

What do you like most about Cisco Meeting Server?
Cisco Meeting Server is an easy and less complex solution.
What needs improvement with Cisco Meeting Server?
Cisco Meeting Server should include a feature to control another user's screen during a remote session.
What is your primary use case for Cisco Meeting Server?
Users worked from home after COVID-19, and we couldn't give them physical devices. Users were coming from different platforms like Teams and Zoom. We had to bring them on a single platform. We didn...
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
The pricing, setup cost, and licensing were not negotiated, so those details are uncertain.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about Cisco Meeting Server vs. Zoom Workplace Business and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.