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Zoom Workplace Business pros and cons

4.2 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Zoom Workplace Business offers high-quality video and audio conferencing capabilities, ensuring a seamless communication experience.
Its robust security features enable users to lock meetings and ensure only authorized participants gain access.
The platform's integration with OtterPilot for automatic transcription and meeting summarization enhances productivity and efficiency.
Zoom Workplace Business excels in scalability, supporting large meetings and webinars with up to hundreds of participants.
Its ease of use and user-friendly features make it accessible and efficient for both personal and professional purposes.

CONS

Zoom Workplace Business needs to improve its video quality, especially in the free version.
The stability and performance of Zoom Workplace Business require enhancement to handle large participant volumes effectively.
Zoom Workplace Business should address security concerns, including adding advanced security features and improving encryption like WhatsApp.
Integration of AI-based tools, such as transcription and meeting recording features, would be a valuable addition to Zoom Workplace Business.
Frequent updates in Zoom Workplace Business can be disruptive and should be managed better to ensure smoother user experiences.
 

Zoom Workplace Business Pros review quotes

SC
Senior Consultant at ZILKER TECHNOLOGY LLC
Jan 27, 2019
It has made organizing conferences quite easy.
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 26, 2019
The best thing about Zoom is that it is very easy to use.
BT
staff at ARIZONA HUMANITIES
Jun 13, 2019
The most valuable feature of this solution is its ease of use.
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
SJ
Enterprise Engineer at Computech Limited
Apr 1, 2020
It allows for both support and communication at the same time.
AH
System Analyst at OIC
Apr 1, 2020
One of the biggest features of Zoom is its stability.
Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics
Apr 2, 2020
The interface makes it simple to use.
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at a computer software company with 51-200 employees
Apr 2, 2020
Zoom is stable and easy to use.
YN
Senior Information Technology System Engineer at State Informatics Limited
Apr 2, 2020
The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure.
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech
Apr 5, 2020
It is very quick to get a meeting started.
AK
Specialist at CSS Corp
Apr 5, 2020
Compared to any other platform, Zoom has been very stable for meetings and conference calls.
 

Zoom Workplace Business Cons review quotes

SC
Senior Consultant at ZILKER TECHNOLOGY LLC
Jan 27, 2019
Maybe taking some steps over reducing bandwidth usage in case of video conference could be good.
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.
Apr 26, 2019
It is important for us to have Zoom integration with our Active Directory environment.
BT
staff at ARIZONA HUMANITIES
Jun 13, 2019
It takes time to acclimate end users to the product.
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,933 professionals have used our research since 2012.
SJ
Enterprise Engineer at Computech Limited
Apr 1, 2020
When sharing a screen, it's only dedicated to one particular window, not multiple windows
AH
System Analyst at OIC
Apr 1, 2020
In the future, I would like to see remote access control for other computers.
Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics
Apr 2, 2020
Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at a computer software company with 51-200 employees
Apr 2, 2020
When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen.
YN
Senior Information Technology System Engineer at State Informatics Limited
Apr 2, 2020
I would like to be able to have multiple users open and collaborate on a document at the same time.
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech
Apr 5, 2020
Technical support is in need of improvement.
AK
Specialist at CSS Corp
Apr 5, 2020
I would like to see support for transferring files.