No more typing reviews! Try our Samantha, our new voice AI agent.
Zoom Workplace Business Logo

Zoom Workplace Business pros and cons

4.2 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Zoom Workplace Business offers seamless integration across multiple devices and browsers, enhancing accessibility for users on Android and iOS.
Its stability and reliability are frequently highlighted by users, with minimal issues related to bugs or glitches.
The capability to record meetings and sessions is highly valued, aiding in capturing and reviewing important discussions.
The platform is praised for its scalability, supporting large meetings and teleconferences effectively.
Zoom Workplace Business's ease of use and quick setup process make it a preferred choice for virtual meetings and collaboration.

CONS

Screen sharing is limited to one window at a time, unlike platforms like TeamViewer.
Technical support requires significant improvement.
Password requirements for every meeting create inconvenience.
Current security measures need enhancement due to concern over privacy issues.
Frequent updates and the time limitation in the free version present challenges.
 

Zoom Workplace Business Pros review quotes

Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Feb 8, 2026
Since we started using Zoom Workplace Business, everything has changed in my organization.
Arun Basnet - PeerSpot reviewer
Data Engineer at a computer software company with 1,001-5,000 employees
Jan 26, 2026
Since Zoom has a really good streaming quality and works on low latency as well, we prefer to use Zoom over other communication channels for video calling and conferences, although we have other communication channels for text messages.
BL
Chief Executive Officer at AlphaBow energy
Jun 9, 2025
With Zoom or Teams, it is very easy to share content and the ability to conduct reviews is beneficial.
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
reviewer2785665 - PeerSpot reviewer
Associate Vice President at a educational organization with 201-500 employees
Dec 10, 2025
Zoom Workplace Business positively impacts my organization by making meetings really smooth, quick, and easy.
IM
Software Developer at KOR Financial
May 28, 2025
Zoom has positively impacted my organization because it's essential for communication.
KB
Senior Marketing Manager DACH at a tech vendor with 5,001-10,000 employees
Jan 28, 2026
Zoom Workplace Business positively impacts my company as it is a stable webinar platform that supports us in our daily work area of webinar planning.
BG
Corporate Development Manager at Komagene
Jun 4, 2025
No interruptions occurred, and nothing changed even when we had 30 people; it wasn't laggy or interrupting.
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
May 6, 2025
I rate Zoom ten out of ten.
RM
Business Director at central it
Apr 22, 2025
Setting up Zoom is easy.
reviewer2695074 - PeerSpot reviewer
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at a financial services firm with 10,001+ employees
Apr 16, 2025
Zoom is easy to use and easy to navigate.
 

Zoom Workplace Business Cons review quotes

Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Feb 8, 2026
Some integration with other products does not work well.
Arun Basnet - PeerSpot reviewer
Data Engineer at a computer software company with 1,001-5,000 employees
Jan 26, 2026
Regarding Zoom Workplace Business's scalability, I think there is some limitation on the number of users.
BL
Chief Executive Officer at AlphaBow energy
Jun 9, 2025
Nothing is 100% perfect. If I appreciate a product, I typically rate it eight or nine out of ten.
Learn what your peers think about Zoom Workplace Business. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
reviewer2785665 - PeerSpot reviewer
Associate Vice President at a educational organization with 201-500 employees
Dec 10, 2025
The quality of transcription in Zoom Workplace Business could improve.
IM
Software Developer at KOR Financial
May 28, 2025
Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice.
KB
Senior Marketing Manager DACH at a tech vendor with 5,001-10,000 employees
Jan 28, 2026
Opportunities for improvement for Zoom Workplace Business include the inability to edit follow-up emails sent via Zoom, as there is standard text and very few options to add extra links or other elements.
BG
Corporate Development Manager at Komagene
Jun 4, 2025
I thought Zoom doesn't have the feature to save chats after meetings, while Teams allows for document sharing, which I know because in my latest company we were sharing documents through Teams; I didn't use that in Zoom.
Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 1,001-5,000 employees
May 6, 2025
Zoom is more expensive than others.
RM
Business Director at central it
Apr 22, 2025
I do not like Zoom as much as Microsoft Teams. I am not sure what is better about Zoom.
reviewer2695074 - PeerSpot reviewer
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at a financial services firm with 10,001+ employees
Apr 16, 2025
The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear.