Cisco TelePresence vs Zoom Workplace Business comparison

Cisco and Zoom Video Communications are both solutions in the Virtual Meetings category. Cisco is ranked #8 with an average rating of 8.7, while Zoom Video Communications is ranked #1 with an average rating of 8.4. Cisco holds a 2.9% mindshare in VM, compared to Zoom Video Communications’s 11.4% mindshare. Additionally, 85% of Cisco users are willing to recommend the solution, compared to 95% of Zoom Video Communications users who would recommend it.

Cisco TelePresence

Read 9 Cisco TelePresence reviews

619 Views
619 Comparison Views

85% willing to recommend

Zoom Workplace Business

Read 225 Zoom Workplace Business reviews

2,216 Views
2,150 Comparison Views

95% willing to recommend

Cisco TelePresence

Zoom Workplace Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

Cisco TelePresence and Zoom Workplace Business are two competitive products in the video conferencing solutions category. While Cisco TelePresence excels in hardware quality, Zoom Workplace Business leads in functionality and flexibility.

Features: Cisco TelePresence offers integrated camera systems, seamless Microsoft Teams interoperability, and a speaker tracker feature. Zoom Workplace Business boasts excellent screen sharing, intuitive user interface, and cloud-based collaboration tools.

Room for Improvement: Cisco TelePresence could benefit from reducing hardware dependency, simplifying deployment, and lowering costs for smaller businesses. Zoom Workplace Business can enhance security features, expand platform integration, and improve its transcription capability.

Ease of Deployment and Customer Service: Cisco TelePresence requires extensive hardware installation and offers personalized support. Zoom Workplace Business provides quick cloud-based deployment with responsive support, making it ideal for businesses needing rapid implementation.

Pricing and ROI: Cisco TelePresence involves high upfront costs but delivers value for large enterprises prioritizing quality. Zoom Workplace Business offers flexible subscription plans, allowing quicker ROI, appealing to small and medium enterprises.

To learn more, read our detailed Cisco TelePresence vs. Zoom Workplace Business Report (Updated: July 2025).

Buyer's Guide

Cisco TelePresence vs. Zoom Workplace Business

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco TelePresence

Ranking in Virtual Meetings

8th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoom Workplace Business

Ranking in Virtual Meetings

1st

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

225

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of Cisco TelePresence is 2.9%, down from 4.4% compared to the previous year. The mindshare of Zoom Workplace Business is 11.4%, down from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

OSCAR DE LA PENA

Senior Solution Architect at Ricoh España, S.L.U.

One-click meeting access and seamless integration enhance video conferencing experience

Cisco TelePresence could improve the WebRTC connections, as they are quite slow. The end user experiences delays when using WebRTC, sometimes taking one minute or more to receive a connection. This issue is mainly due to Cisco taking a long time to download and start the WebRTC client on their devices. Ensuring it is embedded in the device could help.

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Luiz Kazan

Head of Digital Solutions at a computer software company with 1,001-5,000 employees

Utilizing versatile features for efficient personal and work meetings

Zoom offers a number of interesting and valuable features. One of the most interesting is the ability to share only audio and provide ambient music without sharing a screen. The breakout room feature is much more developed than other solutions, allowing users to stay in the same meeting and move to different rooms and back to the main room. The sharing features are great for projecting people who should be in focus. Another valuable feature is the virtual entrance, which uses a username and password recognized by the Zoom system, showing the person's full name and ID. Additionally, the use of video and a good fixed background improves visibility compared to other applications. These features differentiate Zoom from others.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."

"Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities."

"The SpeakerTrack feature is the most valuable feature."

"We have a dual screen option to enable video and content sharing."

"The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings."

"Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."

"The configuration is a valuable."

"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."

More Cisco TelePresence pros

"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."

"There have been no stability issues or downtimes."

"The performance is good."

"The collaboration features are good."

"The interface is very intuitive. It's very easy to use."

"I'm using it only for meetings, and it is good for me. It provides options for remote control and screen sharing."

"It is a stable solution."

"Zoom's content shareability and chat support are the most valuable features."

More Zoom Workplace Business pros

Cons

"The price of Cisco TelePresence overall should be reduced."

"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."

"Cisco TelePresence could improve the WebRTC connections, as they are quite slow."

"The calling features can be improved."

"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."

"The tool is expensive."

"Cisco TelePresence could improve its integration capabilities."

"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."

"Occasional system overload that requires a restart."

"The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet."

"The cost should be cheaper."

"It is important for us to have Zoom integration with our Active Directory environment."

"I don't know whose product is at fault, however, if you've ever had to go from Zoom to Teams to WebEx, it really messes around with your device settings."

"Security is something Zoom lacks. If you're trying to get proprietary buy-in and enterprise buy-in, security is the top priority. And even though the user interface is simple, every solution could use a tune-up in that department."

"The free version of Zoom only allows you to have a call session for approximately 45 minutes. This should be extended."

"I would like to see Zoom integrated with other third-party services."

More Zoom Workplace Business cons

Pricing and Cost Advice

"We used high definition, 1080p, but again, it required license purchases. For example, with three licenses (TP licenses), each allowing one 1080p screen, if I had six participants, I'd need to lower the resolution to 720p or lower to accommodate more participants. More licenses meant more cost."

"I will rate the tool's pricing an eight out of ten."

"The pricing is expensive, therefore I rate it an eight out of ten."

"The price of Cisco Telepresence is high, especially in Brazil. However, the quality of the product justifies the cost."

"Cisco TelePresence license is expensive and should be reduced. There is only a cost for the license and it is annually."

"It is an inexpensive product."

"I use the free version of Zoom."

"Licensing fees are paid on a yearly basis."

"We have an annual subscription to the solution. The price could be reduced."

"For personal use, I use the free version of Zoom, so I haven't paid anything."

"Zoom has a less expensive subscription than other solutions such as Cisco Webex."

"The cost of Zoom is approximately $150 USD annually."

"The price is $149 USD yearly."

More Zoom Workplace Business pricing and cost advice

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Top Industries

By visitors reading reviews

Government

14%

Performing Arts

11%

Financial Services Firm

Manufacturing Company

University

14%

Performing Arts

12%

Educational Organization

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Cisco TelePresence?

It was stable. So, I would rate the stability a ten out of ten.

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What needs improvement with Cisco TelePresence?

See all answers

What advice do you have for others considering Cisco TelePresence?

Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities. Security i...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

What do you like most about Zoom?

The product is scalable.

See all answers

What is your experience regarding pricing and costs for Zoom?

Zoom offers a free version for up to forty minutes.

See all answers

Comparisons

Webex vs Cisco TelePresence

Compared 17% of the time

Polycom RealPresence Desktop vs Cisco TelePresence

Compared 15% of the time

Cisco Meeting Server vs Cisco TelePresence

Compared 13% of the time

Skype for Business vs Cisco TelePresence

Compared 13% of the time

Polycom RealPresence Clariti vs Cisco TelePresence

Compared 13% of the time

More Cisco TelePresence Competitors

Skype for Business vs Zoom Workplace Business

Compared 16% of the time

Webex vs Zoom Workplace Business

Compared 13% of the time

Adobe Connect vs Zoom Workplace Business

Compared 8% of the time

TeamViewer Business vs Zoom Workplace Business

Compared 7% of the time

Google Hangouts vs Zoom Workplace Business

Compared 4% of the time

More Zoom Workplace Business Competitors

Product Reports

Buyer's Guide

Virtual Meetings

July 2025

Download Cisco TelePresence product report

Buyer's Guide

Zoom Workplace Business

July 2025

Download Zoom Workplace Business product report

Also Known As

TelePresence

No data available

Overview

Cisco TelePresence Server brings multiparty video to unified communications deployments. Its flexible video, audio, and content-sharing capabilities allow users to participate in video conferences with multiple parties. Users can easily create, launch, and join meetings using standards-based video endpoints. Or their mobile devices or Cisco WebEx clients. Or even third-party video endpoints. The server provides high-quality, standards-based video conferencing for mobile, desktop, and room systems.

Cisco

Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.

Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.

What are the key features of Zoom Workplace Business?

Video Conferencing: High-quality audio and video, suitable for large meetings.
Screen Sharing: Allows participants to display their screens for collaborative work.
Breakout Rooms: Facilitates smaller group discussions within a meeting.
Remote Access: Provides capabilities to manage meetings from different devices.
Integration: Connects seamlessly with apps like Outlook for enhanced productivity.

What benefits can users expect?

Enhanced Collaboration: Tools to boost teamwork and communication.
Security Measures: Features like authorized access and waiting rooms ensure secure meetings.
Flexibility Across Devices: Compatible with numerous devices for consistent experience.
Meeting Engagement: Features that support engaging and productive sessions.

In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.

Zoom Video Communications

Sample Customers

Afni, AGCO, Bellevue, Came Group, Children's Hospital of Orange County (CHOC Children's), Del Papa Distributing, Instituto Zaldivar, ING Bank, Moffitt Cancer Center, Park Nicollet, Pentana Solutions Australia, San Jose State University, Sub-Zero Wolf, Transwestern and Metropolis Investment Holdings, Vital Images

Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies

Buyer's Guide

Cisco TelePresence vs. Zoom Workplace Business

July 2025

Free Report: Cisco TelePresence vs. Zoom Workplace Business

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