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Cisco TelePresence pros and cons

Vendor: Cisco
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SpeakerTrack is highly valued for its ability to enhance meetings by tracking multiple participants and changing focus.
TelePresence allows for quick, effective meetings while traveling, saving time and money.
TelePresence keeps executives grounded by offering clarity and the feel of being in the same room, connecting multiple offices seamlessly.
PresenterTrack cameras improve meeting experiences.
Cisco leads in video conferencing by integrating the latest technologies and versatile functionalities.

CONS

MX800 includes only one DVI port, with a need for more HDMI ports to improve capability.
Adding holographic video conferencing would be a beneficial feature.
The price of Cisco TelePresence should be reduced.
The calling features require improvement.
Cisco TelePresence could improve its integration capabilities and WebRTC connections, which are slow.
 

Cisco TelePresence Pros review quotes

it_user812085 - PeerSpot reviewer
EMEA MLS & Telecommunications Manager at a paper AND forest products with 10,001+ employees
Feb 1, 2018
We have a dual screen option to enable video and content sharing.
reviewer1320300 - PeerSpot reviewer
Network Engineer at a tech services company with 201-500 employees
May 21, 2020
The SpeakerTrack feature is the most valuable feature.
SR
Senior Technical Director at National Informatics Center
Jun 2, 2022
The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary.
Find out what your peers are saying about Cisco, Enghouse Video, Poly and others in Virtual Meetings. Updated: January 2026.
881,082 professionals have used our research since 2012.
AdamBrenner - PeerSpot reviewer
Solutions Architect at NTT Global Networks Incorporated
May 30, 2023
Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity.
Juan Francisco Ramirez Farro - PeerSpot reviewer
Jefe de Plataforma TI at Ferreyros S.A.
Aug 16, 2023
The configuration is a valuable.
reviewer2078835 - PeerSpot reviewer
Network Analyst at a manufacturing company with 11-50 employees
Feb 2, 2024
It was stable. So, I would rate the stability a ten out of ten.
CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
May 3, 2024
The speaker tracker feature in Cisco Telepresence is highly valuable, especially the ability to track multiple participants and change focus during meetings.
OSCAR DE LA PENA - PeerSpot reviewer
Senior Solution Architect at Ricoh España, S.L.U.
Apr 1, 2025
Cisco is a leader in video conferencing solutions because they apply the latest technologies to their devices and services, such as artificial intelligence and versatile functionalities.
 

Cisco TelePresence Cons review quotes

it_user812085 - PeerSpot reviewer
EMEA MLS & Telecommunications Manager at a paper AND forest products with 10,001+ employees
Feb 1, 2018
MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability.
reviewer1320300 - PeerSpot reviewer
Network Engineer at a tech services company with 201-500 employees
May 21, 2020
I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added.
SR
Senior Technical Director at National Informatics Center
Jun 2, 2022
The price of Cisco TelePresence overall should be reduced.
Find out what your peers are saying about Cisco, Enghouse Video, Poly and others in Virtual Meetings. Updated: January 2026.
881,082 professionals have used our research since 2012.
AdamBrenner - PeerSpot reviewer
Solutions Architect at NTT Global Networks Incorporated
May 30, 2023
The tool is expensive.
Juan Francisco Ramirez Farro - PeerSpot reviewer
Jefe de Plataforma TI at Ferreyros S.A.
Aug 16, 2023
The calling features can be improved.
reviewer2078835 - PeerSpot reviewer
Network Analyst at a manufacturing company with 11-50 employees
Feb 2, 2024
I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy.
CarolineXavier - PeerSpot reviewer
Solutions Architect at NTT Security
May 3, 2024
Cisco TelePresence could improve its integration capabilities.
OSCAR DE LA PENA - PeerSpot reviewer
Senior Solution Architect at Ricoh España, S.L.U.
Apr 1, 2025
Cisco TelePresence could improve the WebRTC connections, as they are quite slow.